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FranD (Georgia)
Posts: 102
Posted:
I have been on the board for almost a year now. I am in need of advice because I can't seem to get any from our board members because they don't want to get involved and the management company says their hands are tied because it is up to the president of the board to do something about it.

When I asked the President for help he just says it is between the two.

A member at large keeps hiding behind her email and continues to email the HOA about items that doesn't concern her misusing the board as a communication tactic against another Board member bad mouthing them.

How can I stop this verbal attack that keeps happening over and over again? We have lost communication within the board using email instead of talking to each other.

It is an embarrassing situation when the board member is at a meeting because others look at them thinking the worse when they don't know the real truth.

Help please...
GlenL (Ohio)
Posts: 5,491
Posted:
At an open Board meeting I would announce that since Board member X insists on personal attacks in her emails that I would be blocking all future emails from her until she grows up. We had a Board member that was misusing email, sending needless emails that wasted my time and that was exactly what I did. I wrote a rule in the email program that sent all of his emails back with the message: SENDER BLOCKED EMAIL UNREAD.


Studies show that 5 out of 4 people have problems with fractions
DonnaS (Tennessee)
Posts: 5,671
Posted:

I made a statement at a Board meeting recently about a similar person. When any member has a personal problem against someone else, it may not and will not hold this board hostage. The integrity of this Board comes from all members focusing on the members of this association. If you will not cease with this personal hate behavior, then you will be removed from this Board. Somebody needs to step up to the plate and be resonsible for harmony within the Board members. If not, remove the troublemaker. Your hands are tied with this crappola, just like a bully that no one wants to confront.
FranD (Georgia)
Posts: 102
Posted:
Finally, thank you... I hope I have the nerve to do this at the meeting.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Personally, I think Fran needs to stay out of it and let the two individuals deal with it themselves.

And I'm quite impressed with Fran's powers of ESP that she can tell that the other board members are looking at this "other" board member thinking terrible things (or worse?) about her and that they somehow don't know the "real truth."

Also, I have to say, I have NO idea what these sentences ACTUALLY mean:

"A member at large keeps hiding behind her email and continues to email the HOA about items that doesn't concern her misusing the board as a communication tactic against another Board member bad mouthing them. "

What does "hiding behind her email" mean?

Given she's a board member (at large or otherwise), what could possibly be "items that doesn't concern her"?

And did you mean to place a comma after that portion of the sentence before going into this ad hominem: "misusing the board as a communication tactic against another Board member bad mouthing them"?

I mean, how does one "misuse" a "board" as a communication tactic?

Finally, what does this last sentence have to do with any of the rest of it:
"We have lost communication within the board using email instead of talking to each other. "

You've tried bringing this "situation" up to the board members and president and the ??Management company?? Really? The management company? Why would you think they have any input on the internal workings of their clients?

Anyway, again, everyone else seems to recognize that it's something that needs to be dealt with personally between the two members, so my suggestion would be for you to stay out of it.

If the others don't want the tiresome emails, they can and will either delete them, ignore them or block the sender.

Remember, the best strategy is to give someone enough rope and allow him to hang himself, or, in this case, herself. The board members are all grown ups and they don't need a house mother monitoring and admonishing their behavior.

FranD (Georgia)
Posts: 102
Posted:
I hope I can step up an speak my peace about this lady but I am sure I will have members who want their questions answered about this since they all got her email. Should I go into it to clear up the mess or just leave it be at that point? Could this be considered verbal harassment?
MicheleD (Kentucky)
Posts: 4,491
Posted:
Quote:
Posted By FranD on 05/21/2010 11:51 AM
I hope I can step up an speak my peace about this lady but I am sure I will have members who want their questions answered about this since they all got her email. Should I go into it to clear up the mess or just leave it be at that point? Could this be considered verbal harassment?

Stay out of it. You are neither the president nor are you the person's mother.

If the other members have questions about the emails they received, and they can take it up with the people themselves.

If this lady's emails are really that disruptive, the grown-up board members can figure out a way to deal with them.

If the person who is the topic of this lady's emails doesn't deal with it herself, then you are over-reaching.

It will also likely blow up in your face, too.

FranD (Georgia)
Posts: 102
Posted:
Fran's powers of ESP is great because it is happening to me! I am the secretary and what I meant by hiding behind her computer is she won't say this to my face but in writing and she is a board member at large with no title (she just wanted to be on the board) The matter she is sending out was an email to landscaper and she got her hands on it and started sending to neighbors. That is what I meant about none of her business. It was a landscape question between homeowner not board member to vendor... She as a board member is sending it out like it is a board problem with another board member therefore she is misusing the board to do this asking for my removal because I didn't like the landscaper's way of doing my yard. Of which I might add she chose. I brought it up to the management company because their office writes up the letters to our HOA problem items and they have a lawyer I have asked for advice. This is not between two members because she is bringing the board into it.
DonnaS (Tennessee)
Posts: 5,671
Posted:

Michelle,

You are absolutely right if this is between 2 members themselves. But Fran posted this, "continues to email the HOA about items that doesn't concern her misusing the board as a communication tactic against another Board member bad mouthing them." which is difficult to understand but the fact that she said "emails the HOA, misusing the Board" makes me think that more than just the 2 are involved. Dunno unless Fran clears this up.
FranD (Georgia)
Posts: 102
Posted:
I can't stay out of it when it is me. Just don't know how to handle her. She is slandering my name. That is just it, the grown up board members won't handle it or deal with them. Our term is almost up next month and they don't want to bother but she has decided to stay on the board. I have chosen not to. I have an HOA meeting I have to attend and without saying something in an open meeting like someone else suggests then everyone will think what she said is right - she is spreading lies. That is why I asked for advice so it won't blow up in my face...
GlenL (Ohio)
Posts: 5,491
Posted:
Fran for Pete's sake GROW UP. Why couldn't you have given the information that it was between you and this member instead of two Board members and implying you were an innocent bystander being drawn into it! Makes me wonder if the other persons actions are justified.

Studies show that 5 out of 4 people have problems with fractions
DonnaS (Tennessee)
Posts: 5,671
Posted:

Fran,

Once you started telling the story with more of what is really going on, Michelle told you like it is. Now it is you who is getting the short end of the stick. You should have said that right away. Now I understand more what is happening from the other person's perspective. Accept responsibility for your part in this childish behavior and move on.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Quote:
Posted By FranD on 05/21/2010 12:34 PM
Fran's powers of ESP is great because it is happening to me!

Sorry, Fran, you are still simply guessing (or projecting) what you THINK the others think. You have no idea. But I will say, since the President and others have told you to drop it, my guess is that they probably think the whole thing is ridiculous or petty and just want to move on.

But I don't have ESP, either, so that's only conjecture.

Since it is you, personally, then why don't you just discuss it with the other member off line, like an adult?

I run into conflicts with co-workers or peers on other boards from time to time.

Sometimes and off-line clearing of the air does wonders.

Let her know you just want to have a conversation to clarify the issues and that you hope that the two of you can work out some areas of common ground.

If she doesn't want to, then just block her emails.

Plus, I still hold by the adage of letting people have enough rope to hang themselves.

I also go by the adage of letting your own reputation speak for you when situations like this arise.

If you take the high road and let it be known that you will not engage in similar childish behavior and continue with your ethical behavior, then people can see for themselves who is what and who isn't.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Correction:

**Sometimes an off-line clearing of the air does wonders.
FranD (Georgia)
Posts: 102
Posted:
OK, let me try and explain again
The whole thing was between homeowner (myself) and landscaper. I told the landscaper I was unhappy with his services. He sent my email to this other board member for some reason and then this is where it got out of control. She sent the landscapers email to all the board and her friends in the neighborhood. This was no concern of hers since it was between homeowner and landscaper. If she had a problem with what was going on, why didn't she call myself to clear it up? NO, so she started spreading rumors about something she didn't even know was true or not. She didn't know the landscaper and I already talked and all ok. This is just the way she is. She meddles and creates rumors.
FranD (Georgia)
Posts: 102
Posted:
I should have but I was just wanting to feel out the whole thing without getting too deep with it. Didn't know it would cause a stink.
FranD (Georgia)
Posts: 102
Posted:
No one has told me to drop it, they just won't get involved since it didn't concern them even tho it is a board member doing it. Is this considered slander when this person keeps bad mouthing me to HOA over and over and over?

I have discussed with my spouse about talking with her directly. There still won't be closure because she won't apologize to my family or HOA for what she has done to me. My spouse says "she has not just done this to me but to my family" and he won't stand for it. I will try that if comes to it. Thanks.

I do think she will eventually hang herself but she is creating a mess doing it. My good reputation is what I value.

Thank you for your helpful words of wisdom.
JohnO6 (Georgia)
Posts: 424
Posted:
Fran - with all due respect, your basic premise that it "was between an owner and the landscaper" is flawed. Presumably the landscaper's contract is with the HOA who pays the landscaper for their services. As such, unacceptable performance is a Board issue, not an individual homeowner issue.

How the matter was dealt with once it reached the Board may be a different story, but your fundamental premise is incorrect.
FranD (Georgia)
Posts: 102
Posted:
We all pay Association fees to a management company

The management company then they pays the landscaper ea month

Are you saying if the landscaper screws up a homeowners yard or destroys their beds that the homeowner has personally planted, they are not responsible for this?

This is not a board issue when it is on our personal property. If it is the common areas, I understand this.

All this mess didn't go through the board, it was a meddling board member whose purpose is to create trouble. This is her MO...
MicheleD (Kentucky)
Posts: 4,491
Posted:
Quote:
Posted By FranD on 05/24/2010 9:23 AM
We all pay Association fees to a management company

The management company then they pays the landscaper ea month

Are you saying if the landscaper screws up a homeowners yard or destroys their beds that the homeowner has personally planted, they are not responsible for this?

This is not a board issue when it is on our personal property. If it is the common areas, I understand this.

All this mess didn't go through the board, it was a meddling board member whose purpose is to create trouble. This is her MO...

Oh my! Even more relevant and key information!

If the landscaper screwed up your yard, then absolutely you go through the board instead of directly to the landscaper!

Being a board member, you should know that as well!

How else do you think the landscaper can be held accountable?

It also appears that you communicated with the landscaper by email.

If a homeowner in our development received an email from an irate homeowner, or not even irate, simply a homeowner claiming the landscaper did some damage to the resident's yard/landscaping, you can bet that our landscaper would forward that email along, regardless of whether it was his fault or not, because he would want to be sure the board knew about it in case it became an issue.

So to be honest with you, when you mention that this was a problem as a result of a "meddling board member," I would say that the meddling board member is you.

You should have gone directly to the board with the issue with the landscaper from the very beginning, as we would expect every homeowner to do.

A couple of other things:

"No one has told me to drop it, they just won't get involved since it didn't concern them even tho it is a board member doing it."

This, my friend, is the same thing as telling you to "drop it." It appears you have some problem understanding social cues.

"Is this considered slander when this person keeps bad mouthing me to HOA over and over and over?"

No. It's not. At least not as you present it. What is the exact "bad mouthing"? You never really make that clear.

But it's probably libel if anything at all because it appears it was just in writing.

Also, Fran, keep in mind that you are branching into libel yourself as you start attributing motives and characterizations of the board member who sent the emails as "meddling" and "whose purpose is to create trouble."

Among some of the other things you've characterized this person with.

You are treading on thin ice yourself at this point.

I would follow the advice of the other board members to drop it and also recommend that you simply apologize for going directly to the landscaper and let the board know that it will never happen again.

Is this person calling you a bitch? Is she calling you mentally deficient? Is she saying you said or did things you did not do?

MicheleD (Kentucky)
Posts: 4,491
Posted:
Dang, my chemo brain is really kicking in today:

CORRECTION:

"If a homeowner in our development . . . "

"If one of our vendors (landscaper or otherwise) in our development. . . "
JohnO6 (Georgia)
Posts: 424
Posted:
Quote:
Posted By FranD on 05/24/2010 9:23 AM
We all pay Association fees to a management company

The management company then they pays the landscaper ea month

Are you saying if the landscaper screws up a homeowners yard or destroys their beds that the homeowner has personally planted, they are not responsible for this?

This is not a board issue when it is on our personal property. If it is the common areas, I understand this.

All this mess didn't go through the board, it was a meddling board member whose purpose is to create trouble. This is her MO...

Fran - to answer your statements, in order:

1). Actually you pay your association fees to the HOA. The management company merely collects these on behalf of the HOA (for which the Board has fiduciary responsibility).

2). The management company may well handle the logistics of paying the landscaper, but they, once again, are doing so on behalf of the HOA and it's Board of Directors.

3). Yes the landscaper is responsible for it's low or unacceptable performance, but it is responsible to the entity that hired them, namely the HOA. They are not responsible to the individual homeowner. In fact the individual owner has no direct link - contractually, or otherwise to the various vendors that are hired by the HOA.

4). Yes it IS a board issue when it is on your personal property. The Board hires the landscaper to do the work throughout the community, including on the property of individual owners. The landscaper works for the Board, not you. Unless you personally have a contract with the landscaper, you have no business telling them how to perform their duties under a contract you are not a party to. The distinction between owners' property and common area is very likely moot, since I'd bet the landscaper only has one contract to care for all of those areas.

5). Once again, how it was handled at the Board level may (or may not) be an issue for you to be concerned about, but the Board was, in fact, the proper place for this complaint to go.
RichM2 (Florida)
Posts: 3
Posted:
I have been a board member for 16 months and last January we added two new board members to our board. Unfortunately since they have been on the board they have been disruptive both in conversation, tone and especially via emails. They refuse to listen and although there are no intonations with emails they seem to relish chaos rather than thoughtful conversation. One new member used to be our landscape contractor and lost his contract because he was outbidded and resolve to apply to fill an empty seat on the board. He tends to be the most disruptive saying things that are not true and also off the cuff. I have tried to make these new board members aware that in Florida under the sunshine laws all our board member emails can be requested by a homeowner in our HOA. So they should keep their thoughts and comments to the facts and not attack other board members, homeowners or contractors. This particular board member has attacked our new landscape contractor since he got on the board and his contract had not ended yet. I am trying to focus the board on a code of ethics and code of conduct for which I had every board member sign it voluntarily. In it I wrote about keeping a professional discussion etc. But these two members, one more than the other keep violating this letter. The letter has no binding effect other than to remind every board member we are just volunteers trying to do a service for our community. Obviously this new board (ex landscape contractor) is upset about the lost of his contract. But I find it disingenuous of him to remark negatively about the new guy when his Lawn service resulted in the need for a new and less expensive contractor. Some of the board members are not confrontational but I am getting to the point where I may say something I will regret. I support any homeowner to be on our board but I feel that they have another agenda. What can I say or do to change this situation other then quitting the board?
CarolR11 (Colorado)
Posts: 2,563
Posted:
Hi RichM2. I think it'll be a good thing if you start a new thread instead of adding to this old one. In your new one, tell us how many are on your board, how these two got on (were they elected, or?)

For starters, though, you need to get the other directors to support your civil approach.

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