Posted By BrianB on 10/30/2006 9:18 PM
From experience, I must point out that NO management company can solve anything if the board is unwilling to do their job. A mangement company can manage, they can help, they can assist and provide services and advice, but they cannot give the HOA the backbone to do what they should be doing. If your board refuses to do their job, hiring a management company will not help the problem, because as soon as the MC tries to do something, the board will waffle, change direction, etc., and leave the MC hanging as well. All MC's get their power and direction from the HOA board, and a bad board with no power cannot give the MC any support or backing.
A board has the AUTHORITY and RESPONSIBILITY to run the HOA. The board can delegate the AUTHORITY to a mangement company, but they can never delegate responsibility. A management company without a strong board behind them is just as weak as the board itself.
Never look to a management company to solve the problems of a wishy washy, weak, indecisive board. That's unfair to place that expectation on the company, because they cannot be given the power to be responsible, just the authority to do work.
I have seen too many HOA's think a MC will solve all their problems, when the truth is, the HOA must solve their own problems first. If the HOA is unwilling to solve the problem, handing it off to someone else won't do it either. MC's are not magic bullets, they are contractors who can help an HOA, but they cannot BE the HOA.
Brian, amen and thank you!!!
I would add that a good management company would not continue to be an Agent (we are not contractors) for such a Board and their Association. However, lets remember that Board members are often volunters who have no experience. A good managing Agent can provide guidance which can 'stiffen their backbone'