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DjG (California)
Posts: 3
Posted:
I'm curious what other Associations pay for propertty managers and what they get for the money.

We pay $47,000.00 per year with bonus for certain tasks that are demanding. He demands a yearly raise from 3% to 5%. He has a hard time staying focused on tasks. Has had the job for 4 years. We are always having to push him to compelete things. He seems to always be around for emergencies and when we(the board members are after 5pm) but residents say differently during the day. He doesn't communicate well and clashes with most residence. He has learned a good understanding of the complex needs and issues from the long time -part timer ( whom we should let go at this point). He is always saying he doesn't have time to do any more work then he already does and pushing for more help. He appears to be a mico manager on projects, which might be why he has no time to deal with other tasks.

Duties: Full- time but doesn't live on site. On call 24/7. 141 units and 75% of those are rentals. Attends HOA meetings, prepares a managers report and board packet monthly, gets bids on projects, over sees projects, over sees two gardners and one part-time helper, enforces rules(very lightly),deals with alot of plumbing issues, no accounting, does a quarterly newsletter, prepares correspondence.

Does this sound about right? I feel the majority of the board members are just settling with him, so they don't have to deal with a replacement. Maybe I'm wrong and we are getting what we pay for. Which is $333.00 per year per unit. That seems really high to me.
Thanks for any insight.
DjG (California)
Posts: 3
Posted:
I failed to add we have a pool and clubhouse( rents out about 3 times per year). I'm new here and couldn't figure out how to edit my original post.
DanielH1 (California)
Posts: 482
Posted:
We pay $12,000 or so a year for about 45 homes for an out-sized $267/unit/year. Yee-haw!

Our management company duties mostly relate to keeping the HOA legal but the contract is such that they are given quite a bit of latitude. They usually (but not always) narrowly construe the contract: they could take on more but choose not to.

As people, they are gluttons for mindless, repetitive work and wiggle out of the tough, personal, community-building work. They are sort of like an not-so-good 1950's secretary: they just want to answer phones and take letters, not really solve HOA problems or show initiative. If you insist, they will do as you ask but, as soon as you let up the pressure, they will return to routine tasks and any ones that require initiative will grind to a halt. If the HOA starts to go downhill, they'll raise a faint objection but, if you argue with them, they'll fall silent and let the HOA fall apart.

Duties: Part-time, shared with other HOAs. Attends HOA meetings, prepares a managers report and board packet monthly, gets bids on projects, oversees projects (but only through a telephone), interfaces with landscaping company and accountant and collection agency, creates yearly budget (for an extra fee), prepares correspondence.
DanielH1 (California)
Posts: 482
Posted:
DjG: Your situation seems ok to me.

Could you get a better deal? Probably. But there's something to be said for getting the job done.
JerrellC (Florida)
Posts: 83
Posted:
DjG It seems very high to me also and he's demanding a 3%to 5% raise each year. I think it's time your board should start looking for a replacement or look into self managing on you own. It sounds like you board doesn's want to get involved at all. I know of a 55 unit condo that's being charged 136.36 per year. The manager is at all meetings and handles any legal work that may be necessary except filing forclosures non at the present time. They have a pool and a room for meetings, parties, etc. Myself I live in an HOA where we are charged $48.62 per lot/unit. We also have had a lack of participation of the PM at meetings of the board (2 last year)and will not seem to answer calls or emails when we have a question. We are also thinking about self managing our own association. This includes many other owners who think the same as I do in this area. Ps the PM got a 11.3% raise last year I believe that's to much. JerrellC Florida homeowner.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Jerrell,

Did you forget to put a few zeros on that amount you say is being charged for managing a 55 unit condo -- $136.36?? That amount would be ridiculously low for one month, not to mention a whole year!
LynneM (Massachusetts)
Posts: 52
Posted:
because your pm demands an increase every year does not say you must give it. also why not start contacting property mgrs. in your area most management companies have packets of information on what they provide in the way of services, I am sue if you call or e-mail them they will send you info. you could also connect with other condos for resources.also try your local chapter of CAI they have a lot of helpful infor.
Good Luck.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Jerrell,
Most condos charge assessments at a pro rata schedule. So if this is true for yours' are you just rounding the numbers off or is it real that all units get charged he same monthly assessment. The figure of 136.36: does this represent just the amount of fees that goes to pay the managers salary.

I would suggest that this is the figure of interest so everyone should be aware of this and make the necessary adjustments. To mean this total salary figure is not a real figure, but if that is what you want to do I have no problem with it. The cost of the manager is also proportional to the total value of the complex, the location of the complex, the age and the amount of day to day maintenance required. Also, the benefits the manager may or may not receive have to be somehow be accounted for, if you are going to compare.

For those considering changing managers or whatever, I would suggest you establish a real job description, with specific duties and require that a certain amount of time be spent on the complex and available for contact by owners. Stay away from all the little benefits that add up, like maybe dumping his/her personal trash at the condo dumpster. Current price for twice a week private residence trash pick up is something like $40.00/month.
I am not saying this should not be allowed, I am saying it should be recognized as a benefit. Cell phone, gas allowance, insurance, IRA are all benefits and it is very difficult to compare.
JerrellC (Florida)
Posts: 83
Posted:
Quote:
Posted By MaryA1 on 03/03/2010 11:54 AM
Jerrell,

Did you forget to put a few zeros on that amount you say is being charged for managing a 55 unit condo -- $136.36?? That amount would be ridiculously low for one month, not to mention a whole year!

No Mary and RobertR1 their fee is $7500 for 55 units. This is only the manager's salary for managing the condo. Its a very old condo. The owners have been there for many years. Just a big happy family. This is the first year that this company has managed them. The board fired their previous manager for lack of a better word proper managing. It seemed that the previous manager thought he was in charge of everything because he had been there many years. But he didn't do a simple request like getting bids for new carpet. They fired him for cause. The new management company's fee will probably go up the next year. JerrellC
JerrellC (Florida)
Posts: 83
Posted:
LynneM Yes Lynne we are looking into other PM companies and their cost's, etc. I'll also be seeing a rep from CAI in a couple of weeks at a seminar. I'll also be talking with her about the management of HOA's, etc JerrellC
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Jerrell,
While you are at it, be sure to look over CAN link on this page to the left. Lots of good info there if you search around. Good suggestions for how a Board should operate and what to look for in a management company, plus other stuff.
DanielH1 (California)
Posts: 482
Posted:
I know a management company in India who will do it for 20% of the price.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Daniel,
Thanks for the tip, I am going to call DELL right now.

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