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1. First and foremost improve the communication to all home owners. We need to make sure that we have the contact information for all current home owners. This has caused the largest amount of anxiety among the home owners.
2. Second understand what needs to be done about the current board situation. About 1/3 of the total homeowners were not notified about the annual meeting. There are several people included in this 1/3 that want to be involved in what happens in our community.
3. Third: Convince the âfewâ that do not feel they do not need to pay the annual due because they were not billed to pay the annual due. We need to figure out how to convince them that this money is going to improve our neighborhood.
Again thanks to all that have responded and if anyone has any ideas on the next three hurdles Iâm all ears!
Glad to hear that you have discovered what the miscommunications and misunderstandings were. The biggest problem we have in lack of awareness of the HOA occur because in Kentucky, the HOA is not a party of the sale or involved in the transaction whatsoever. If the previous owner does not inform the new buyer of the HOA or provide them with the governing documents, we often do not know about that until they get their assessment notice (or, in some cases, when they receive a violation notice). They get pissed at us, when they should be directing their anger at their closing attorney or the sellers.
Since we are not a party to the sale, we cannot know the names of the new owners at the time of the sale. The board usually tries to keep an eye on what homes have for sale signs out front, and we then try to contact the realtor on the sign to ask them if they need a copy of the governing documents and to let us know the new owners when/if a sale occurs. Sometimes they do; sometimes they don't.
In our county, we can subscribe to the county's Property Valuation database ($25/month) and we check that when we have a major mailing, such as the assessment notices or the annual meeting notices, to update our mailing list. That's the database that the sheriff uses for tax mailings. But even then, it can be tricky because sometimes the new owners aren't updated for as long as 6 months. And, depending on the details of the sale (lease to own, for example) it might not be updated with the new owners for a couple of years.
So if the former owners don't let us know when they get the assessment bill, or if they don't send the bill to the new owners (which DOES happen sometimes) then the lot is placed in the "unpaid" status, and ends up in the "not in good standing" category, which means that the lot does not receive notices of meetings or ballots for votes.
In regards to your second question -- what to do about the 1/3 that want to be involved. First, my guess is that the board of directors only serve for one year. That is the case in most of the HOAs that I know about. In that case, for the year that you are waiting to be involved as a director, volunteer to work on a committee.
In regards to your third question, they don't have an option where they can "opt out" of paying assessments. The governing documents run with the land, and the assessments are laid out in the governing documents.
The way to encourage them to pay is not necessarily, "this is what you get for it," (though it helps to show them where the money goes), the key is in the governing documents. If this is a mandatory HOA, then they can't "opt out" without repercussions. If they are okay with those repercussions, then I don't know how you can make them pay without first turning them over to a collection process, filing a lien, or obtaining a small claims judgment.
In the meantime, they will likely not be eligible to vote for any changes to the governing documents or for how the money is spent or for who is on the board of directors.
Reach out to your board. It sounds like they are in the early years of establishment, and, as I mentioned, there is a steep learning curve here for many of them. Very likely they are involved, like you want to be, in order to do the best they can to maintain their investments in their properties. I would be very surprised if they did not want more people involved providing their time, talents and energy to move the HOA forward as well! Best of luck to you!