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RonL5 (Arizona)
Posts: 4
Posted:
What recourse does a homeowner have if one's HOA/large property management outfit appears to neglect the enforcement of a community's CC&Rs?
Case in point, one home in a group of cluster homes was painted lime green sometime ago going against the HOAs approved color schemes.It sticks out like a sore thumb. It and other homes in dire need of painting period really have brought down the community's overall physical appearance.
Also we have a common area "park" complete with slides,monkey bars etc that smells like an outhouse because inconsiderate people don't pick up after their pets. Is the HOA liable here for what might be unsafe conditions within the community?
We bought into this community four years ago and have seen a rampant increase in so called CC&R violations that just go unresolved while HOA fees have only gone up.
Any advice or info would be appreciated!

RogerB (Colorado)
Posts: 5,067
Posted:
Ron, you can make a written request to your Board to enforce the Covenants. List several of the items you believe are violations and if possible include a photo of each.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Ron,

There is a well known case here in AZ (Gfeller v. The Scottsdale Vista North Townhouses Assn) that was lost by the HOA because they did not enforce the CCRs. That assn's CCRs stated the assn or its BOD "shall have the right and duty" to enforce. The court ruled that the assn could choose from one of many enforcement processes as specified in the CCRs, but could not "forsake its express duty to enforce the CC&R's". Some declarations do not contain "duty" language and only provide the assn with the right to enforce. It's unknown if a court would find that the assn has a duty to enforce the declaration if the documents do not contain "duty" language. Bottom line is that if the BOD does not want to enforce a particular provision of the CCRs they should take the necessary steps to amend or repeal that provision. Otherwise they may be faced with a lawsuit for their failure to enforce the documents. I would suggest you thoroughly review your CCRs to see if they contain the "duty" language.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Ron,
If what you say is so evident and I don't doubt your word, you might save a little time if you get a group of owners and appear at a board Meeting and ask to be heard and also be firm in your request for a response to the Board. Have a written statement also and request a reply within a reasonable time frame. Make sure you know who to point the finger at for further action by your group.
Personally, it sounds like trouble, so start keeping good records now and even tape Board meetings if it is done routinely, if not, ask permission to tape.
RonL5 (Arizona)
Posts: 4
Posted:
I appreciate your advice. I actually have taken photos....unfortunately desperate times call for desperate measures. Thanks again!
RonL5 (Arizona)
Posts: 4
Posted:
Thank you Robert, Mary and Roger! Your advice/comments much appreciated!
DanaB1 (Connecticut)
Posts: 319
Posted:
Quote:
Posted By RonL5 on 09/25/2009 8:14 PM
What recourse does a homeowner have if one's HOA/large property management outfit appears to neglect the enforcement of a community's CC&Rs?


Just so you do fully understand; your management company takes it's orders from the board of directors. If the board isn't having the manager address the violations then it's their fault. If they want the manager to do it but the manager isn't sending out the letters then it's the manager's fault.

Mary brings up a great point; I personally learned it from an attorney at a seminar. A sitting board does not have to enforce the rules. It wreaks havoc down the road but they don't have to do it.

Best of luck to you Ron.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
DanaB,
Not sure I understand how we can conclude that a sitting board does not have to enforce the rules. IF the documents directs, as Mary said.

Also having trouble with the Manager not enforcing the covenants as directed by the Board, this becomes the Managers fault. All things being equal, it still falls back on Board. To expand on that, IF the covenants are not being enforced, it falls back on the owners because they elected the board.
DanaB1 (Connecticut)
Posts: 319
Posted:

Hi Robert,

You are correct that if the manager is not following up then it still falls back on the board. My point being, and I guess I didn't express it very well, is that the owner would then know whether they should fire the manager for being sloppy at the same time they remove for the board for not having a good manager. Are they both bad or only one? LOL

Sometimes owners blame managers when in fact the manager knows right from wrong but they have to take direction from the board.

"sitting board not having to follow rules"........so that I don't misinterpret let me get back to you on this one. ;-)
MaryA1 (Arizona)
Posts: 7,043
Posted:
Dana,

The manager or the prop mgmt co is hired by the BOD not the members. If the time comes that the contract should be terminated, it's the board's resp. not the members. In most instances the members really don't know if the board or the manager is doing a good job or not. Most members don't even bother to attend board meetings and even the few who do may not be privy to all the info required to make an accurate determination.

Regarding the info I posted about enforcing the covenants; IF the gov docs state it is the "duty" of the board to enforce then they better carry out that duty or they stand a good chance of losing a potential lawsuit. That was the message sent from the court case I referenced. Whether a court would rule that it's the boards obligation to enforce w/o the "duty" being specified in the gov docs remains to be seen. All HOA boards should review their docs very carefully to determine exactly what their obligation is and operate accordingly.
JamesC (Maryland)
Posts: 282
Posted:
Ron:
Explanation below was posted on this forum some time ago:

The board members have a fiduciary resp. to the assn, not the membership. Fiduciary means involving trust. The members of the assn have placed their trust in the elected board members, who, in turn, have a duty to act in good faith and with care and loyalty in fulfilling their obligations. Mismanagement or non-management are grounds for a breach of fiduciary duty. Most courts will not interfere with the decisions of the board as long as the decisions were reasonably made. Board members may be subjected to personal liability if found to have failed their fiduciary duty. A board member who knowingly fails to take steps to avoid illegal actions taken by the assn's BOD is subject to a breach of fiduciary resp. and subject to personal liability. Courts use the "business judgment rule" as a basis in rendering their decision. Simply stated, the business judgment rule means, the BOD will act in good faith in what they consider to be the best interests of the assn and with the care that an ordinary person in the same position would exercise in a similar situation.

Jim
KyleB (Ohio)
Posts: 17
Posted:
I am amazed that the owners do not understand that thr Board of Directors are the persons responsible for the operation of the association. It`s my experience that most Board Members have not read the Declartions and By-Laws nor have they have availed themselves to the State Laws that pertain to the Associations. Usually they get elected by esposing emotional positions , with no understanding of the business aspect of managing an Association. A manager hired by the Board of Directors should do only what the Board of Directors direct them to do. Unfortunatly The Board Is usually looking to the Manager for direction which is just the opposite of what should be happening. The putting of trust in Manager is what usually leads to embezelment of funds and the general mismanagement of the Association. Remember "When someone is counting money , Have two people watching "
RonL5 (Arizona)
Posts: 4
Posted:
Thanks again for the comments.
I met another disgruntled homeowner just today.
We pay a monthly and a quarterly fee to a property management group that must generate vast amounts of "revenue".
I understand landscaping,water,electricity and general maintainance are costly but sometimes question as to where most of the assessment money really ends up? We as a community (hundreds of homes) in Arizona only recently have started to pay our assements not to a "local branch" but now to a relocated address in Los Angeles?
Does this strike anyone as being odd?
Thanks

Ron
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Ron,
Yes, it is odd to just suddenly start sending your payments LA.

It is stranger you all have not received a notice of the change and why. It is double strange that you don't know the answer to your questions. Double that when you consider you all apparently can't find out.

Where you are now is no different if your local furniture store where you were paying off a purchase each month. All of a sudden this furniture store says you should pay more than you agreed on and they want you to send the money to CA. I bet you would march into the store and get it straightened out. Same here; go to BOD meetings, write letters, contact your BBB, contact your local representative. The best part of your post is you met a kindred soul. Put your heads together and get to the bottom of this. If the Board is seven members, get ten owners to go to a BOD meeting and get an explanation and get a financial report. Do not stop until you get the information you want and also get a Board seat or two at the next election.

But FIRST........make sure you know what you are talking about, know more than the Board members, study your documents, go prepared.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Ron,

The same is true for my assn. Our property mgmt co is located in Peoria, AZ but our assessments are mailed to a lock box in LA. All checks are made payable to our HOA and mailed to an address with the HOAs name. Nothing fishy going on I'm certain! Why not just ask the board why this is being done instead of speculating that something must be amiss?

I'm wondering why you pay a monthly and a quarterly assessment. Shouldn't it be just one or the other?

Where does all the money go? This seems to be a complaint that many HOA members have. Most HOA members don't understand exactly what it takes to run an HOA -- especially a large one. Even if there are no amenities (club house, swimming pool, etc) there are still expenses associated with maintaining the common areas plus utilities, insurance and various other expenses. For instance, are you aware that the HOA must have all the vacumn breakers inspected once a year? Our assn has about 40! Postage and other administrative costs can add up, as well. Then, of course, there should be a monthly funding of the reserve account. A look at your monthly financial statements should tell you where the money is going. If you have any questions, just ask them at a board meeting.
KayV (Arizona)
Posts: 1
Posted:
We also have reserve funds and can't judge from the finanicial reports just how much areleft in these funds. I understood that the Federal Tax Laws required the Associations to replace those funds if they were used for other purposes. We have reserve funds for painting, roofing, paving and unrestricted. I was told by our accountant that our paving fund is in arrears by about $7,000, so what is left? However, they are not permitted to discuss this with me. I am prepared to go to the BOD and ask these questions. Also, when I moved here we had graduated dues structure and because we live in a smaller Condo didn't pay as much as the larger units. The difference was usually only $6.00+ but the BOD said two years ago they didn't have to do that anymore. Now they are talking about an assessment for out roof. What happen to ARS -1217. I need to know how to go about obtaining this information. I know the law allows me to ask, ARS 33-1258, but to get a real accounting will be difficult. I want to know how much was spent on Landscaping- and where those funds came from and what our reserve accounts really have in them.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Kay,

ARS 33-1217 sets the standards on how the allocations are to be set. Your CCRs will state what the allocations are and they cannot change unless the CCRs have been amended. If the board is setting the allocation differently than what is specified in the CCRs, then they are in violation of the CCRs.

First of all, there are no state or federal requirements for reserve funds. The preferred method is to only use the funds for their designated purpose; however, if there is an emergency and the funds are used for something that is not designated a reserve item they should be replaced as soon as possible. The reserve fund may state $50,000 is required to replace roofs but that doesn't mean that $50,000 of the reserve funds on hand is for roofs, unless your reserves are fully funded (100%). I don't understand how your CPA can say the paving fund is in arrears. It's not a normal procedure to keep separate accounting records for each item in the reserve fund. Frankly, IMO, it would be an almost impossible task! The CPA may not be able to discuss the reserve fund with you, but you should be able to obtain any info you desire from the BOD. As you know, ARS 33-1258 gives you that right. The CPA, or whoever prepares monthly financial statements, should also be preparing a balance sheet and profit & loss statement for the reserve fund (at least our mgmt co does). The balance sheet would show how much money is held in reserve and the P&L statement would show the budgeted amount for each reserve account and how much was spent and how much was transferred in from the operating account.

You should make a request, in writing, for the specific records you wish to see. From what you have written, I would think that would be a copy of the most recent financial statements. My assn's mgmt co prepares 3 sets of financial statements (balance sheet and P&L Statement)each month: consolidated (includes operating and reserve statements), operating and reserve statements. If reserve funds were used for some landscaping expenses that would show up on the reserve account inc and exp statement and the total expenditure would be included in the consolidated P&L statement. I don't know what your CPA prepares but, for safety's sake, I would suggest asking for a copy of all financial statements prepared for the month.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Kay,
I would suggest you go yo court house and look at your documents filed when association was founded. They should be there and also an amendments that have been made over the years. Of course your board should have all this on file and each set of documents they give out should have all amendments and changes.

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