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MichaelK11 (Texas)
Posts: 432
Posted:
Records Request

I've just submitted my umpteenth request for the same records (actually, the tenth for some and the sixth for others). It has become a Friday ritual.

I am attaching the text of the request, with identifying information expunged, of course.

Can anyone suggest any ways to encourage my Directors to start moving forward? Does anyone think this request is unreasonable? See ways to improve it?

My first reaction to seeing something like this for the first time might be that it demands an awful lot of stuff in rather insistent language, repeated every week (detailed in the text). But I started out monthly with a more limited set of items; this has gone on for a long time with no substantial compliance, and only recently have I begun to progressively edge the phrasing, to avoid the appearance that repeating this request is just a formality that requires no response.

Each week, the President or Secretary acknowledges receipt and acceptance of my email, and that's about it. There has been no formal response stating intention or objection.

Another Director said they should not provide the completed ballots and proxies, under the principle of "secret ballot". I think that's a distinct issue from complying with the rest of this records request, so I'll put that in another thread.

I think I have also made it clear in conversation that this is not some sort of all-or-nothing deal. I prioritized some items in the request, and I made it clear I would be very happy to get some of those now and more at a later date. If they would just make some effort and make some compliance, I would reciprocate by easing off.

As it is, they can just brush me off with a courtesy acknowledgement, and there's really nothing I can do about it, so I suppose they have no incentive.
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GlenL (Ohio)
Posts: 5,491
Posted:
You could take them to small claims court and ask for the court to order them to produce the items.

Studies show that 5 out of 4 people have problems with fractions
DianeW (Maryland)
Posts: 147
Posted:
Wow. Although I can understand your frustration, that is a lot of stuff you are asking for. It is overwhelming to me and I cannot imagine what our HOA would do or how we would react if we received such a lengthy request. I might suggest a meeting at the library and hand you our file crates and let you copy to your heart's content. That way you can see everything and they don't have to spend hours trying to find all that you request. That would seem to be the simplest solution.
SusanW1 (Michigan)
Posts: 5,202
Posted:
Anyone moving into an HOa run situation should ask for #14 and on. In fact, the HOA should provide that info in its annual report or any new member. And all members should have copies of CCRs, bylaws, rules and regs.,etc.

All the other stuff, (Board minutes of the 2008 and 2009 meetings) should answer your questions. Since the secretary should have a binder containing all minutes, a request for view them should be easy to fill.

The minutes of the Annual Meeting should answer your questions about the election results (count of the election)

Committees minutes are internal and some committees don't even keep minutes. Since they are advisory to the board and have no real power until their recommendations are accepted and presented for motion to the board.

USUALLY, if the election was not disputed, the ballots and all other materials are destroyed after a while.

I'd put you into a room with the binder and all other info, and let you have at it. But qite frankly, your request is exhaustive and too specific.

Bring your own copy machine.

MichaelK11 (Texas)
Posts: 432
Posted:
Thanks for all these helpful replies, and thanks in advance for those to come.
Quote:
Posted By GlenL on 09/11/2009 9:57 PM
You could take them to small claims court and ask for the court to order them to produce the items.
Good thought, Glen, but small claims court can only award money damages, not order performance.

http://www.texasbar.com/Template.cfm?Section=Legal_and_Judicial_System&C3869&TEMPLATE=/ContentManagement/ContentDisplay.cfm

Is it different in other states?
DonnaS (Tennessee)
Posts: 5,671
Posted:


Michael,

After reading your list of requests, I can see where your Board is not responding, even tho they are required to do so per Tx. Code.

What purpose would asking for the 2007 minutes and all records accomplish? Different Board, different owners and by now, different laws. You should have access to Proxy amount numbers but nothing more than that. What would that accomplish?

If you think that this amount of information from the past will get you elected, I am afraid that you are going at this entirely too radical and are probably making people turn away from helping you. Deal with present issues, fix what is wrong now. Ancient history is just that and you cannot change outcomes from back in 07 and 08.
SusanS5 (Florida)
Posts: 16
Posted:
Your list seems more designed to make the board jump through hoops than to obtain information. I'm not saying that this is your intent, only how I would perceive such a request.

If allowed in your state, I would just set a meeting to review the records and, as has been stated previously, make copies of docs that you want.
MicheleD (Kentucky)
Posts: 4,491
Posted:
No, Susan, I think that is his intent.

Sounds like harassment to me.
RogerB (Colorado)
Posts: 5,067
Posted:
MichaelK, if I received your request in Colorado this would be my response:
As the Registered Agent for _____ HOA I have enclosed the the Rules and Regulations on Inspection and Copying of Association Records. Your request would involve a significant amount of my time and would cost you a considerable amount of money. Therefoe, you may wish to consider shorten your list and then contact me for an estimated cost which must be paid in advance. I will require an initial payment prior to scheduling the meeting. Final payment for any additional costs shall be paid prior to providing copies.

Rules and Regulations on Inspection and Copying of Association Records
The records of the Association shall be reasonably available for inspection and copying during
normal working hours to a Unit Owner, or their appointed representative, in response to their good
faith request for a proper Association purpose. The Association may withhold records such as those
protected by attorney-client privilege and information which might be used for soliciting purposes.
No owner shall disclose Association information which can be used for soliciting purposes.
The Owner shall submit a written request to the Registered Agent providing a) Name, b) Address,
c) Date, d) purpose, e) Specific records for which copies are requested, f) Specific records for which
only onsite review under supervision are requested. Upon receipt of a request the Agent shall
contact the Owner to schedule a meeting within five business days and advise on the cost involved.

MichaelK11 (Texas)
Posts: 432
Posted:
Quote:
Posted By DianeW on 09/12/2009 5:02 AM
Wow. Although I can understand your frustration, that is a lot of stuff you are asking for. It is overwhelming to me and I cannot imagine what our HOA would do or how we would react if we received such a lengthy request. I might suggest a meeting at the library and hand you our file crates and let you copy to your heart's content. That way you can see everything and they don't have to spend hours trying to find all that you request. That would seem to be the simplest solution.
Yes, it is a lot. It started out as items 1-9, which is just election-related stuff. But:
• It looks like they refuse to provide the complete proxies and ballots, which is the core of any electoral review; while I disagree and want to keep those items open, I also moved on.
• As a practical matter, they aren't burdened by these items, which they either won't provide or believe they provided.
• I got more worried about lawsuit expenses, risk and history, so I added items 10-17; those are what's pending, for practical purposes.
• In the request, I asked them to focus on items 12, 13, 15, 16 and 17; that's relatively limited.
• Frankly, if they would make some effort and provide some substantial compliance, I would acknowledge and reciprocate. I'm not trying to be a jerk about this. But even when there were just a few items and a month between request iterations, they pretty much ignored it.

I suggested we meet at a copy shop. I have no problem with doing the clerical work. The law says they only have to provide access during reasonable business hours, so sifting and reproducing is supposed to be on me. But the law does say they must provide access.
Quote:
Posted By SusanW1 on 09/12/2009 5:04 AM
Anyone moving into an HOa run situation should ask for #14 and on. In fact, the HOA should provide that info in its annual report or any new member. And all members should have copies of CCRs, bylaws, rules and regs.,etc.
Actually, I think that's more than should be required in regular reports (absent request) and more than most people would want to see – I'm asking for 24 months of bank statements.

I do think the accounts and insurance policies are regular records that they should provide on request (and could do without a huge effort). But if they only provided balances and stated what (if any) debt we currently owe, that would show good faith and provide some substantial response (and a snapshot of our financial situation). Simply ignoring this for months shows bad faith, and looks worse when considered in light of other things they have done openly.
Quote:
All the other stuff, (Board minutes of the 2008 and 2009 meetings) should answer your questions. Since the secretary should have a binder containing all minutes, a request for view them should be easy to fill.

The minutes of the Annual Meeting should answer your questions about the election results (count of the election)

Committees minutes are internal and some committees don't even keep minutes. Since they are advisory to the board and have no real power until their recommendations are accepted and presented for motion to the board.
I agree that it should be easy to provide minutes, and if they state clearly those represent all their decisions, fulfills my request. I'm trying to box them in to where they can't say later, "You only asked for meeting minutes; and we didn't provide that action, because it was decided by telephone [or email] without a meeting."

I just realized that I should add an item (13a) next time: "All committee minutes, votes, decisions and actions in 2008 and 2009." That way they can't rationalize omissions with, "That was done by a committee, not the Board." If they simply state that committees didn't take any actions or are not empowered to take action, then that works for me.
Quote:
I'd put you into a room with the binder and all other info, and let you have at it. But qite frankly, your request is exhaustive and too specific.

Bring your own copy machine.
Did you mean too general? I think limiting it to 2009 or 2008 and 2009 is sufficiently limited, but I see your point about being a lot of stuff. I have no problem doing the sifting; I'd prefer to do it at a copy shop.

I tried to spell out on the first page: I just want what they've got, and they should tell me if there's nothing or if they've given me everything. As long as they provide the actual decisions and actions, I don't care whether they kept formal minutes and other stuff. If they don't record their decisions and actions, then there's a much bigger problem then just making records available.
Quote:
Posted By DonnaS on 09/12/2009 6:11 AM
After reading your list of requests, I can see where your Board is not responding, even tho they are required to do so per Tx. Code.

What purpose would asking for the 2007 minutes and all records accomplish? Different Board, different owners and by now, different laws.
Per TX code and per our Bylaws and per our Deed Restrictions. I don't think any of these have changed, and the HOA is supposed to keep records. Nonetheless, I stated they can just tell me if the records don't exist.

Only election-related stuff is being sought for 2007. I'm not asking for "all records" – I'm being much more specific. In any event, minutes/decisions/actions should be easy to provide. This request started with items 1-9 and expanded several months later.

Considering this, do you still think I'm being unreasonable?
Quote:
Posted By SusanS5 on 09/12/2009 6:28 AM
Your list seems more designed to make the board jump through hoops than to obtain information. I'm not saying that this is your intent, only how I would perceive such a request.

If allowed in your state, I would just set a meeting to review the records and, as has been stated previously, make copies of docs that you want.
I am trying to get at the records. I don't mind working for them – it would be easier to sift than to keep asking month after month, and legally that's not their job, anyway.

I was concerned that setting a time when they have not responded to my request for them to set a time would appear more confrontational then continuing to ask. Now I'm thinking about trying that in the next request.

DianeW, SusanW1, DonnaS, SusanS5 – did any of you mean only that the prospect of the BoD organizing and preparing the records was unreasonable? Or that simply allowing me access to them to do my own sifting and copying was too onerous?
Quote:
Posted By RogerB on 09/12/2009 8:02 AM
MichaelK, if I received your request in Colorado this would be my response:
As the Registered Agent for _____ HOA I have enclosed the the Rules and Regulations on Inspection and Copying of Association Records. Your request would involve a significant amount of my time and would cost you a considerable amount of money. Therefoe, you may wish to consider shorten your list and then contact me for an estimated cost which must be paid in advance. I will require an initial payment prior to scheduling the meeting. Final payment for any additional costs shall be paid prior to providing copies.
Roger, your response looks reasonable to me.

I did not get such a response. If I did, I would reply along the lines of: Can we just meet at a copy shop and let me copy them at my expense? If not, then what's your estimate, please? May I see the records before you copy them, in order to verify this is what I want?

If your estimate exceeded ten cents ($0.10) per page, then I might object. The purpose of looking at them first would be to see if you interpreted my request to include a lot of stuff I did not intend. I might also break up my records request -- not only to break up the cost into smaller payments, but also to see how some of it goes before paying for the rest.

If you showed up at a copy shop with a crate of unsorted records, I would only ask for enough time to sift out what I wanted.

Your laws are more specific than TX law, our Bylaws or our Declarations; although the meat is essentially the same, and the additional code would not really impact my request.
MicheleD (Kentucky)
Posts: 4,491
Posted:
How much is the lawsuit "victim" paying you?
DonnaS (Tennessee)
Posts: 5,671
Posted:

Michael,

In Florida, the HOA is allowed per State Statutes to charge up to 50 cents per page. I sure would pare down your request before I'd go after what you are looking for. I still did not get a good reason why you want to see so many old records. You cannot change what has happened as for spending and bank statements. Are you looking to see if funds have disappeared?
GloriaM (North Carolina)
Posts: 829
Posted:
Miceal;;

What you are asking for requires research, going back into archives since some of the stuff you want dates back to 2007. I don't know about the great state of Texas; but here in NC you can just make an appointment and go through certain documents. If I am require to copy all of this stuff for you then you would be required to pay for the items. Perhaps this is one reason for your non-responsive board.
MichaelK11 (Texas)
Posts: 432
Posted:
Quote:
Posted By GloriaM on 09/12/2009 10:38 AM
What you are asking for requires research, going back into archives since some of the stuff you want dates back to 2007. I don't know about the great state of Texas; but here in NC you can just make an appointment and go through certain documents. If I am require to copy all of this stuff for you then you would be required to pay for the items. Perhaps this is one reason for your non-responsive board.
Gloria, As I noted above in this thread, a couple of times, I would love to make an appointment and go through the records myself. In our HOA, that means telling someone when I will visit their home uninvited – it's a bit rude and unproductive.

I invited them to tell me when they can meet me at an Office Depot. They could easily respond by asking me to come by and sort through some boxes and show them what I need. In fact, I will add a statement in my next request that I would like to do this at N:00 at Office Depot on XXX of next week, and they are welcome to start with just a few of my priority items, and what can I do to make this easier.
Quote:
Posted By DonnaS on 09/12/2009 10:01 AM
I still did not get a good reason why you want to see so many old records. You cannot change what has happened as for spending and bank statements. Are you looking to see if funds have disappeared?
Donna, that's a reasonable question. My stated purposes are at the end of the formal request. We are in an expensive lawsuit, and I want to determine our financial situation and exposure to liability, since each of us (including myself) will have to pay for this. Also, there are a lot of things going on that are unexplained and anomalous.

It would be reasonable for you to expect more explanation, but I don't want to get into more detail in this thread, other than to say that I don't entirely agree with those who think when a homeowner smells a rat they are just whining, but when a Director does something, there must be a good reason. (I don't think you said that.) In any event, it's a records request, not an accusation of misconduct (other than withholding the records).

I am not just throwing busy work at them. I am willing to do as much as I can to help and make it as easy for them as I can, as long as I still get the facts. I don't expect everything all at once immediately. I don't even expect everything all at once now, after waiting several months.

I provided priorities to help them do this piecemeal. I think each item is both reasonable and lawful in itself, and they don't have to do it all at once.

Does this sound reasonable or unreasonable to you? What can I do to make it more reasonable for my BoD? What can I do to encourage them to comply?
JeanneK3 (Maryland)
Posts: 562
Posted:
Michael:
You need to focus on those documents that are important for the health of the association and get 3-4 of your neighbors to make the same request. Perhaps when they see it is more than one person who is interested they will comply. In Maryland, as of October 1, the board/manager must comply within 21 days and send you copies but it will cost you 50 cents a page for copies. Perhaps your state needs a similar law.
Jeanne
MicheleD (Kentucky)
Posts: 4,491
Posted:
Personally, I think you are doing an end-around to obtain information that the other party in the lawsuit would find beneficial in some way.

Perhaps the Michael Jordon Attorney could subpoena the records in the course of the lawsuit.

But to be honest with you, I still find both your request and your reasoning suspect and bordering on harassment.

Yes, many of those things should be made available to you.

But what you are not telling everyone here is that you are already on record with this board as being hostile to the board.

I am at a loss as to what you intend to accomplish through this website with your repeated efforts to justify yourself and your actions.

You are no dummy nor are you a naive homeowner.

You know perfectly well what documents are supposed to be made available to homeowners and you know perfectly well what your recourse is if they don't comply.

There is nothing that a single one of us can tell you that you don't already know.

Except, you can once again try to garner our suspicions against the board and somehow become cheerleaders for your cause.

It's not likely to happen because we still only have your perspective on this entire debacle and there is no way we could possible defend or support either you, your actions, the board or the board's actions.

So really, seriously, what is your goal with all this?
RogerB (Colorado)
Posts: 5,067
Posted:
MichealK, I would never allow an owner or their representative to go through the active or the archived files. As the custodian of the records it is my responsibility to maintain them and make sure all documents are maintained (you would be surprised how many would come up missing if the viewer were allowed to go through files or view them unsupervised. The cost would be $40/hour for my time plus $0.15 for each copy you selected. Thus the primary cost is not for copies but for the time involved to find the files requested, supervise the viewing of documents, and to refile them in their proper locations.
EllenS1 (Florida)
Posts: 1,148
Posted:
Forget meeting at a copy shop. Why should the PM pay an employee for hours while you sort through stuff? As far as 10 cents a copy..good luck. Our PM charges 25 cents per page. It sounds like you have way too much time on your hands. Zero on on what is important for you to see and you may have better luck. Exactly what is it you are looking for?
EllenS1 (Florida)
Posts: 1,148
Posted:
Quote:
Posted By MichaelK11 on 09/11/2009 9:35 PM
Records Request

I've just submitted my umpteenth request for the same records (actually, the tenth for some and the sixth for others). It has become a Friday ritual.

I am attaching the text of the request, with identifying information expunged, of course.

Can anyone suggest any ways to encourage my Directors to start moving forward? Does anyone think this request is unreasonable? See ways to improve it?

My first reaction to seeing something like this for the first time might be that it demands an awful lot of stuff in rather insistent language, repeated every week (detailed in the text). But I started out monthly with a more limited set of items; this has gone on for a long time with no substantial compliance, and only recently have I begun to progressively edge the phrasing, to avoid the appearance that repeating this request is just a formality that requires no response.

Each week, the President or Secretary acknowledges receipt and acceptance of my email, and that's about it. There has been no formal response stating intention or objection.

After reading your reponse I can see why you are being ignored. Your requests are totally unreasonable. The only suggestion I have is to run for the board or move.

Another Director said they should not provide the completed ballots and proxies, under the principle of "secret ballot". I think that's a distinct issue from complying with the rest of this records request, so I'll put that in another thread.

I think I have also made it clear in conversation that this is not some sort of all-or-nothing deal. I prioritized some items in the request, and I made it clear I would be very happy to get some of those now and more at a later date. If they would just make some effort and make some compliance, I would reciprocate by easing off.

As it is, they can just brush me off with a courtesy acknowledgement, and there's really nothing I can do about it, so I suppose they have no incentive.

EllenS1 (Florida)
Posts: 1,148
Posted:
Donna,

My thinking exactly..why the urgency to see all of this old stuff? As far as Michael says he would pay 10 cents per copy but would balk at anything higher...tee hee! Not only that but he wants the PM to drag boxes to "his" copy store so he could look through everything and decide what he wants copied. This guy is not living in the real world.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Considering the OP request and the answers that have been given, has anyone considered any requirement that the Board must provide copies of certain items to be kept on file in an appropriate place, such as a PM office, a community room or a Managers office. We have a a community room where copies of Board meetings are filed in a loose leaf notebook and they are available for any owner to read or copy or what ever. Somewhere I remember that certain documents must be kept available for view.

Now if there is a requirement that these particular items should be readily available, and they are not, and require a letter from a lawyer or a special request from the owner, why would it be proper to also charge him for copying?
EllenS1 (Florida)
Posts: 1,148
Posted:
Robert, The OP has never told us that he has a PM where he could and should be able to see whatever he wants. I've served on the board and can assurse you I do not have all the old records. Surely there must be a time limitation on what years he can see (two, three or fours years ago?) ..but who knows? The Op seems to insist that he see these records at Office Depot where he can get cheap copies and tie up an employee of the PM for who knows how many hours. Florida requires copies to be made at the owner's request up to 50 cents per copy. Why should the association pay for copies that an individual wants.

We have an hoa with 101 members..multiply that by them all wanting copies of who knows what? And, why again are you dragging lawyers into this? It's the first I've heard of it.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Ellen,
Don't misread what I said. Our documents require certain records be one file and readily available.......not all the records he requested. It is those records that if are not available readily for copying, I am referring to.
For sure his request is unreasonable and probably impossible to provide. But, our documents also give owners the right to request copies of official board records. I would imagine this Board will refuse to supply all the records he requests. He will probably hire a lawyer to write a letter and request them. In this case the lawyer is likely to advise the request as he has written it is unreasonable or if he don't and it goes to the judge, he is not going to get all these records. If the association attempts to deter him from doing something the documents allows then the association may be chastised.
Just an opinion........nothing more.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Robert, Ellen:

This poster already knows what to do and how to proceed.

He is trying to make a point with them of some kind.

If you recall his other posts, this board is in a lengthy lawsuit with another resident and this poster is supportive of that resident. The resident in the lawsuit is an attorney, as is the resident's wife. So between the three of them, they know good and well what their (his) options are.

It's a fishing expedition, plan and simple, and it's highly likely that the board's attorney is advising them on how to deal with these requests.

Maybe their attorney isn't, who knows? I do suspect that he's also "fishing" among us, too.

That's another "who knows?" as well.
RogerB (Colorado)
Posts: 5,067
Posted:
Robert, you make an excellent point. Following is the second half of the R&R I posted:

The Association shall disclose certain information to all Unit Owners annually and to an Owner
when selling of a Unit. Disclosure of information may be accomplished by various means: (1)
maintaining a binder at the Registered Agent’s office; (2) sending by E-mail upon request; (3)
posting on an internet web page with accompanying notice of the web address via first-class mail or
E-mail; (4) first-class mail; and (5) personal delivery.

Information which shall be disclosed includes:
a) The name of the Association; the name of the Association’s designated Agent and
Management Company, if any; physical address and phone number for both the Association and the
designated Agent and Management Company, if any; and if the Association address, designated
Agent, or Management Company changes then Owners shall be advised within 90 days;
b) The Declaration and amendments to the Declaration with the initial recorded date, and
reception number or book and page;
c) The Articles of Incorporation and amendments thereto; current Bylaws; and all current
Rules and Regulations;
d) The date the fiscal year commences; operating and reserve budgets for the current fiscal
year; most recent Annual financial statements including a Balance Sheet and Income Statement; and
report on results of any financial review or audit preceding the current annual disclosure;
e) The current regular assessment and special assessments, if any;
f) A list of all Association Insurance policies, including Property, General Liability,
Directors and Officers Liability, and Fidelity. Such list shall include the Company and Agent’s
names, Policy limits, deductibles, additional named insureds, and expiration dates;
g) Minutes of Member and Board meetings for the last year; and
h) Responsible Governance Policies, which shall include maintaining accounting records using
generally accepted accounting principles (GAAP) and the seven required Rules and Regulations
listed in Colorado Statute 38-33,3-209.5 (1) (b) : Enforcement of Covenants and Rules, including
Notice and Hearing procedures and the schedule of fines; Collection of unpaid Assessments;
Inspection and copying of Association records by Owners; Conduct of meetings; Handling conflicts
of interest involving Board members; Investment of reserve funds; Procedures for the adoption and
amendment of Policies, Procedures, and Rules.
MichaelK11 (Texas)
Posts: 432
Posted:
Quote:
Posted By JeanneK3 on 09/12/2009 1:03 PM
Michael:
You need to focus on those documents that are important for the health of the association and get 3-4 of your neighbors to make the same request. Perhaps when they see it is more than one person who is interested they will comply. In Maryland, as of October 1, the board/manager must comply within 21 days and send you copies but it will cost you 50 cents a page for copies. Perhaps your state needs a similar law.
Jeanne
Thanks, Jeanne.

I could ask a couple of neighbors if they are interested. Several of them have asked for pieces of this information and been ignored. I think they sent simple email messages, but I don't know how their requests were phrased. Most who want information now seem to feel that our BoD just isn't going to tell anyone anything, and we can't afford to sue them, so we may as well not bother.

A lawyer suggested that I keep sending these requests, because it builds a case history in case we later want to do something. I can't really send something and not take my own requests seriously, and I still think some Directors mean well and may take their responsibilities seriously if approached in the right way.

Texas law requires response to a records request within ten days. It also provides for a second request, requiring response within seven days. My first four (smaller) requests were a month apart; the first requested 10-day performance and subsequent iterations specified 7-days. But these laws have no teeth. Hypothetically, I could sue them in district court and ask for my legal costs, but I have chosen to draw at persistently reiterating my requests.

Quote:
Posted By EllenS1 on 09/12/2009 2:42 PM
Forget meeting at a copy shop. Why should the PM pay an employee for hours while you sort through stuff? As far as 10 cents a copy..good luck. Our PM charges 25 cents per page. It sounds like you have way too much time on your hands. Zero on on what is important for you to see and you may have better luck. Exactly what is it you are looking for?

Quote:
Posted By RogerB on 09/12/2009 2:25 PM
MichealK, I would never allow an owner or their representative to go through the active or the archived files. As the custodian of the records it is my responsibility to maintain them and make sure all documents are maintained (you would be surprised how many would come up missing if the viewer were allowed to go through files or view them unsupervised. The cost would be $40/hour for my time plus $0.15 for each copy you selected. Thus the primary cost is not for copies but for the time involved to find the files requested, supervise the viewing of documents, and to refile them in their proper locations.
No PM, no employees, and our Directors are prohibited from accepting compensation. If they were paid or if there was an MC, I would have insisted on some response and escalated much more quickly.

(I think being volunteers should, and does, get them a lot of slack cut for mistakes quirks and omissions. I also think that makes it very unwise for them to spend twice our annual budget on a lawsuit, especially without approval from the Membership. In any event, it does not excuse them from ignoring requests and not releasing information. I feel that I have sufficiently respected their situation and cut them plenty of slack.)

Ellen, what I am looking for is a complete list of decisions and actions since 1st January 2008. There have not been that many, and it's the minimum that should be in their minutes. I also want copies of insurance policies and bank statements. I think these are no-brainers; they should be easy to find and reasonable to provide. Do you think I am mistaken and this is unreasonable?

Roger, I see your point that they may not want me to do the leg work – they may believe they would have to do it and it would be onerous and no way around it. (They can't charge for their time, but their time is still valuable to them.) If the issue is locating records, I don't see why they can't have me do the sifting with them or while they work on something else. I don't know what the issue is, other than choosing not to disclose. I think we agree that there may be issues of time or cost, but I am speculating as much as you guys. They simply have not responded.

Quote:
Posted By EllenS1 on 09/12/2009 3:27 PM
Robert, The OP has never told us that he has a PM where he could and should be able to see whatever he wants. I've served on the board and can assurse you I do not have all the old records. Surely there must be a time limitation on what years he can see (two, three or fours years ago?) ..but who knows? The Op seems to insist that he see these records at Office Depot where he can get cheap copies and tie up an employee of the PM for who knows how many hours. Florida requires copies to be made at the owner's request up to 50 cents per copy. Why should the association pay for copies that an individual wants.
Actually, Ellen, you suggested we have a PM with paid staff.

I'm sorry if I have not been clear, although I thought I said it plainly – I am willing to do this any which way they want. They have simply not responded, leaving me to speculate what is easier for them. I'm not sure why it would be easier for them to go copy things and charge me, than for me to meet them and do the copying, but they aren't saying one way or the other. I've also stated in the request that they can just tell me what they don't have. Finally, I've asked for very little before 1/1/08 (and would happily make do without it), so why would it matter if they discard records after four years?

And for the record, I am not working for or with either party to that lawsuit. The Heckler has promoted that speculation for a couple of months, largely in response to a joke I made about the foolishness of this lawsuit and how the rest of us are caught in the middle. I am trying to figure out if there is any constructive way for me to move forward and get this information, and I've seen some good suggestions in this thread.

Robert, I did discuss this with a lawyer, who approved of the form and content of the request (although he did that much for free, so that advice may be worth what I paid for it). He advised making the request more specific, as to which records and dates, which I did. As I've already said, I don't intend to hire a lawyer. I'm caught in the middle, and that's too expensive. I've heard some good ideas about how to make the request more reasonable, and I've responded to some suggestions, asking if my responses changed anyone's mind. What would you do to make this request reasonable?

I suppose I could just submit a request for the five items I have prioritized, and see if that gets some action.

(If I had sued, I think our BoD's failure to respond would have hurt any objections they might raise and helped my claim for costs. But I think courts rarely award actual costs; and I am trying to mitigate risk, not invite it.)
MichaelK11 (Texas)
Posts: 432
Posted:
Quote:
Posted By RogerB on 09/12/2009 6:34 PM
Robert, you make an excellent point. Following is the second half of the R&R I posted:

The Association shall disclose certain information to all Unit Owners annually and to an Owner
when selling of a Unit. Disclosure of information may be accomplished by various means: (1)
maintaining a binder at the Registered Agent’s office; (2) sending by E-mail upon request; (3)
posting on an internet web page with accompanying notice of the web address via first-class mail or
E-mail; (4) first-class mail; and (5) personal delivery.
I also stated in my request that I would be happy with electronic copy, if that is easier.

(I added that when the Secretary actually asked me a few weeks ago if I would accept electronic copy. I said email is fine for small things; for files large than a Mb or so, I would prefer a thumb drive. She has not moved forward since then. Sorry for not mentioning this earlier, but I'm not sure how significant it is.)
Quote:
Information which shall be disclosed includes:
a) The name of the Association; the name of the Association’s designated Agent and
Management Company, if any; physical address and phone number for both the Association and the
designated Agent and Management Company, if any; and if the Association address, designated
Agent, or Management Company changes then Owners shall be advised within 90 days;
b) The Declaration and amendments to the Declaration with the initial recorded date, and
reception number or book and page;
c) The Articles of Incorporation and amendments thereto; current Bylaws; and all current
Rules and Regulations;
d) The date the fiscal year commences; operating and reserve budgets for the current fiscal
year; most recent Annual financial statements including a Balance Sheet and Income Statement; and
report on results of any financial review or audit preceding the current annual disclosure;
e) The current regular assessment and special assessments, if any;
f) A list of all Association Insurance policies, including Property, General Liability,
Directors and Officers Liability, and Fidelity. Such list shall include the Company and Agent’s
names, Policy limits, deductibles, additional named insureds, and expiration dates;
g) Minutes of Member and Board meetings for the last year; and
h) Responsible Governance Policies, which shall include maintaining accounting records using
generally accepted accounting principles (GAAP) and the seven required Rules and Regulations
listed in Colorado Statute 38-33,3-209.5 (1) (b) : Enforcement of Covenants and Rules, including
Notice and Hearing procedures and the schedule of fines; Collection of unpaid Assessments;
Inspection and copying of Association records by Owners; Conduct of meetings; Handling conflicts
of interest involving Board members; Investment of reserve funds; Procedures for the adoption and
amendment of Policies, Procedures, and Rules.
TX law (and our Declartions and Bylaws) are much more broad. But your items (d), (f) and (g) largely cover my most important items, provided that (g) includes all decisions and actions taken. Do you think it would be unreasonable for me to request those?
MicheleD (Kentucky)
Posts: 4,491
Posted:
Yes, and "The Heckler" says "Bingo":

"A lawyer suggested that I keep sending these requests, because it builds a case history in case we later want to do something."

SusanS5 (Florida)
Posts: 16
Posted:
Quote:
Posted By MichaelK11 on 09/12/2009 11:46 AM
Posted By GloriaM on 09/12/2009 10:38 AM
Does this sound reasonable or unreasonable to you? What can I do to make it more reasonable for my BoD? What can I do to encourage them to comply?

What can you do? You can put your money where your mouth is and pay an attorney to go to court to order the HOA to produce the documents. And, BTW, I wouldn't pay it to the one who told you to keep digging. Every new request that you send is more doucmentation for the board to use against you. Your agenda is showing, my friend.
SusanS5 (Florida)
Posts: 16
Posted:
Not sure what I did for my reply above to be inside the shaded box, so will repost-

What can you do? You can put your money where your mouth is and pay an attorney to go to court to order the HOA to produce the documents. And, BTW, I wouldn't pay it to the one who told you to keep digging. Every new request that you send is more doucmentation for the board to use against you. Your agenda is showing, my friend.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Susan,
They say it takes one to know one and I have been down the road Michael is on a time or two. It starts out simple and one thing leads top another until it is all nothing but a big mess. I try very hard now as a known Pain in the Ass at my place to just win little victories (make little,) good, changes. You can't win the war, you get lost in the battle. So I stand back, still a pain in the ass to some, but if it is short, they will listen. If it is complicated.....forget it and pick it apart.
MichaelK11 (Texas)
Posts: 432
Posted:
Quote:
Posted By SusanS5 on 09/13/2009 5:23 AM
Not sure what I did for my reply above to be inside the shaded box, so will repost-

What can you do? You can put your money where your mouth is and pay an attorney to go to court to order the HOA to produce the documents. And, BTW, I wouldn't pay it to the one who told you to keep digging. Every new request that you send is more documentation for the board to use against you. Your agenda is showing, my friend.
What agenda, please? I said I want documents, and I asked for documents.

Now someone says "A lawyer would advise not to keep asking." I related that a lawyer said, "Keep asking." And that makes my agenda to do what? To not really get the documents? I have chosen records that I want, not records that I think would be difficult to get. I have prioritized records that I want most, not records that I think are most difficult to get. What documents would you expect to be difficult to dig out, and what documents would you expect to be relatively easy? Seriously, if I just wanted to be a pain in the hindquarters, then what should I ask for? I haven't even thought about it, and I'm not sure where I would start. SusanS5, how is my request documentation against me?

Robert says he sympathizes, because he sometimes what? Just annoys people until they do the right thing? And if I were to commiserate, then that would mean I am not trying to get documents? That I don't have a reason to want them? And if I skip to the point and say, "Sorry you have to do that, but I don't look at it that way. I just want them to do their job and give me what should be public records." – then what? Then I'm still foolish for asking for them? I never really got the point.

I think it's reasonable in this forum, when I respond politely to a post – when I point out that it may have misread me, when I ask if it meant X and doing X would make sense – I think it's reasonable to expect the poster may reciprocate in kind. I get that some of you think 2007 (2.65 years) is too far back. Does anyone think 2008 (less than two years) is too far back? I'm not sneering – I'm asking. Every question in this thread (in general when I post) is a sincere request for an answer – for clarification if continuing a discussion.

Some have said that minutes and insurance are reasonable. I'm not sure if some have said these are unreasonable requests or just that there are too many items total for one request.

SusanS5, why would a lawyer say otherwise? That if someone ignores a lawful request and their lawful duty, then the requestor should simply assume that further requests amount to personal attacks? I imagine if I keep hunting for legal advice, then most or all lawyers will say that repeating document requests puts the BoD in a progressively worse position, and some of those lawyers will also say that I can't really do anything about that and it's a waste of time (unless I can expect some financial gain that would make it worth taking them to court, which is not the case). If I do that, I will let you know what they say.

SusanS5, I asked of you what I believe is a polite and reasonable question to clarify your last post and what you think about my reply thereto. Your new post ignores my reply and specific question to you, suggests I throw my money at a lawsuit to prove I am right (which I believe would be purely foolish, whether right or wrong, and doesn't look like you are trying to suggest something productive or reasonable for me), and alleges that I have an ulterior motive. If they wanted to shut me up, they could just provide the documents.

I always consider what I would do on the other side. I don't think I would thumb my nose and say, "come and take it". I'm not sure my BoD is really doing that, since they did talk about getting me stuff at one point. I am pretty sure I would ask, "Do you want it by email, thumb drive, or hardcopy." I'm pretty sure I would find either meeting the requestor at a copy shop or making the copies myself equally convenient; but if I preferred one, then I would just offer that one. If it wasn't a good week or a good month, I'd tell 'm when I would try to get to it. If I thought it was too much, I'd either pick the top N easiest things and offer those, or I'd ask 'm to pick N things 'e want most. And I'd put it in writing, so that I can show good faith (to our neighbors or to a Court, as necessary) and so that any flack I got would actually be documentation against 'm. Does that sound like a reasonable way of looking at it?

I'm not asking you to say if my BoD is being reasonable or not. If you think my request is unreasonable, what should I do to make it reasonable? SusanS5, Robert, everyone who has said this is unreasonable – what would you consider a reasonable request?

Susan, everything between "div" and "/div" tags or "quote" and "/quote" tags (with the angle brackets in place of the ") goes in a box. It can be hard to see all the tags when you have multiple levels, so look closely or use a search function.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Michael,
Whatever your problems Michael, a reasonable request is to, get some support.
Get two or three together and approach the most amiable Board member and talk about it. My reasonable request would include getting someone else to speak for your group. Only talk about issues that will make a better community. No results? Formulate a written list of concerns and present them at a Board meeting by your group, let someone else present them. Request the proposal be made part of the minutes. Inform the Board you want to tape the Board meeting.

No results, beat on doors and get as much support as you can get from owners. Start a website to communicate to owners, or a newsletter. Be reasonable and DO NOT hide anything and do not call names or say anything you can not prove.
(Pay attention Michael) Offer to the board your willingness to discuss the issues in everything you put out. Do not close doors. No results, get up a war chest and take the Board to court. All the previous stuff is to make your side look good in court. but before you get there, hopefully cooler heads will prevail and a compromise will happen, this will set the stage for a compromise (not a dirty word). Remember, over all, about 1%(sic) of the cases filed go to court........

At first, I resented your remark that questions my motivation for my last opinion. But that is just you Michael, you may be right as rain about everything, except thinking there is a devil behind every tree, but, right or wrong is not the goal, making a better association is the goal.
If you can not see the logic in this Michael, it will slowly dawn on you.

MichaelK11 (Texas)
Posts: 432
Posted:
Quote:
Posted By RobertR1 on 09/13/2009 8:29 AM
Michael,
Whatever your problems Michael, a reasonable request is to, get some support.
Get two or three together and approach the most amiable Board member and talk about it. My reasonable request would include getting someone else to speak for your group. Only talk about issues that will make a better community. No results? Formulate a written list of concerns and present them at a Board meeting by your group, let someone else present them. Request the proposal be made part of the minutes. Inform the Board you want to tape the Board meeting.

No results, beat on doors and get as much support as you can get from owners. Start a website to communicate to owners, or a newsletter. Be reasonable and DO NOT hide anything and do not call names or say anything you can not prove.
(Pay attention Michael) Offer to the board your willingness to discuss the issues in everything you put out. Do not close doors. No results, get up a war chest and take the Board to court. All the previous stuff is to make your side look good in court. but before you get there, hopefully cooler heads will prevail and a compromise will happen, this will set the stage for a compromise (not a dirty word). Remember, over all, about 1%(sic) of the cases filed go to court........

At first, I resented your remark that questions my motivation for my last opinion. But that is just you Michael, you may be right as rain about everything, except thinking there is a devil behind every tree, but, right or wrong is not the goal, making a better association is the goal.
If you can not see the logic in this Michael, it will slowly dawn on you.

First let me apologize. Honestly, my thoughts were not that anythign was wrong with your post, but I was responding to many others questioning my motivation, putting words in my mouth (so to speak), and general unreasonable and irrational attacks on me. Reading it now, it looks like I was doing the same to you, and I apologize. I did not mean that.

Your suggestions all look good, but a few notes on your suggestions, as they apply to my BoD:

Others have asked about taping BoD meetings, and they forbade it. They don't want to be on the record on anything. Given that the HOA is plaintiff in a lawsuit, I cannot fault them in this.

I have started a web site, but I have not gotten very far. I have considered sending a mailing to the Membership. I have never called names at meetings or in conversation, I have tried to discuss things in a calm and factual manner, and I have nothing to hide. This is an emotional issue, and I sometimes end up shouting, "One at a time" to others who are all talking over each other or the BoD. I think I've pretty much done that here. Except for a humorous analogy that someone chose to treat as my only serious post, I will respond to any specific complaints about my posting here.

Compromise is fine with me. It is also essential -- their faction controls 100% of our BoD, so we are in a weaker position. Unfortunately, people who are in a position of absolute control have little incentive to compromise, and they have 100% of our BoD.
EllenS1 (Florida)
Posts: 1,148
Posted:
Our hoa has a website on which all documents (i.e., covenants articles and by laws) are posted for all to see. We also include monthly minutes that have been approved among other things. Letters from owners, etc. Perhaps if enough members requested such a thing and had a willing volunteer this would solve most problems. I see no reason why you cannot be provided with a copy of the declaration page(s) of any policies the association pays for.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Ellen,
Good clean post Ellen.
We sort of forced our Board to do exactly the same thing and a ton of stuff can be downloaded from the Website, which is no long an owner websiote but a Board website, which was the idea in the first place.

But to couple this post with Michaels last to me because it does sort of go together.

Michael, whether the Board even knows you are taping the session is immaterial. Why you request if the meeting can be taped, is to get your request into the minutes. It does not bode well for a Board to object to taping a open meeting. Lots do it, but I bet io it goes to court some judge may look on that kind of action as "hiding something." Not all but some.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Michael,
Your "their fraction being in control may be true." You, however are in the game for as long as your mortgage, probably. If all else fails, outlive'em.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
add to Michael,
I got a couple about ten years younger than I in my sights, and them give me great incentive to make 95.
MichaelK11 (Texas)
Posts: 432
Posted:
Quote:
Posted By EllenS1 on 09/13/2009 9:23 AM
Our hoa has a website on which all documents (i.e., covenants articles and by laws) are posted for all to see. We also include monthly minutes that have been approved among other things. Letters from owners, etc. Perhaps if enough members requested such a thing and had a willing volunteer this would solve most problems. I see no reason why you cannot be provided with a copy of the declaration page(s) of any policies the association pays for.
Thanks, Ellen. Good ideas. I'll see what kind of response I get.

I would be very happy if I got declaration pages for the insurance policies.
Quote:
Posted By RobertR1 on 09/13/2009 9:34 AM
We sort of forced our Board to do exactly the same thing and a ton of stuff can be downloaded from the Website, which is no long an owner websiote but a Board website, which was the idea in the first place.

But to couple this post with Michaels last to me because it does sort of go together.

Michael, whether the Board even knows you are taping the session is immaterial. Why you request if the meeting can be taped, is to get your request into the minutes. It does not bode well for a Board to object to taping a open meeting. Lots do it, but I bet io it goes to court some judge may look on that kind of action as "hiding something." Not all but some.
Thanks for your encouragement, Robert.

So you also started with an owner web site. It will be interesting to see where it goes. I half expect them to claim it infringes and demand I take it down, even though it has a clear disclaimer at eye-level on the first page.

Many of us think the BoD's unwillingness to go on record or provide documents is "hiding something", but we draw the line at different places. Some (in their faction, but not on the BoD) think they should write up what they say about us winning the lawsuit and provide it to all homeowners. (Most are in the dark on any side or viewpoint regarding this lawsuit.) Many in my faction think it shows they are lying. I am one of the few in this faction that thinks it's reasonable for them not to put stuff in writing when engaged in a lawsuit. I don't know that I would handle things the same way; but I think it's reasonable, and I'm not in the hot seat.

However, they are also obligated to inform the Membership that they have spent well over our annual budget on this one item, and explain why. I don't have a solution for this dilemma, but I acknowledge it. Maybe I can help with my web site.

In any event, I think they are obligated to provide corporate records on request. I cannot see how concealing insurance policies, minutes and bank statements would help them, or how they can justify that.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Michael,
Sure the Board ranted and raved about our website, blah, blah. The guy that got the license for the website is now the President of the Board and before that, we gave the website to the Board. We are talking one years time Michael.
Now, I fight with the President of the Board about a few things I don't like and he has no objection to, but he took me out this morning for my Birthday Breakfast.
This is what I am referring to when I say just take baby steps. Our previous Boards never had an open Board meeting. Now all Board meetings are open except ES, as it should be. Even committee meetings are open.

Now we need to work on our owners to make a contribution and look at the website and attend the meetings and volunteer to help their association.

Same sort of stuff you are wading through. Get some support, it will go faster.
Regards the Board not putting stuff in writing, I can see some of that is necessary. Very little, very little. Being open will get you in less trouble than being closed.

"Roger" posted recently, and others, and ran down what is available at no cost to owners on their website. It took time and effort to put it together. Roger is a professional manager working with a large Management business. I never met Roger but I appreciate what it took to put what he posted together. Maybe two minutes to copy and post on this site and maybe years to get to that point.

We all that post here have had these same kind of problems. We would do well to duplicate the good stuff on this site.........the successes.
MichaelK11 (Texas)
Posts: 432
Posted:
Thanks, Robert.

Could you or Roger post a link to that material, please?
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Go to top of this page, click on Search, type in "Roger".

Should be close to first listing in archives.
BarbaraP3 (Maryland)
Posts: 90
Posted:
Posted by Robert....
Now, I fight with the President of the Board about a few things I don't like and he has no objection to, but he took me out this morning for my Birthday Breakfast.

Happy Birthday, Robert. Hope you had a great day!
See attached.

📎 Attachments (1):

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📝1913212981571.doc(39 KB)
MichaelK11 (Texas)
Posts: 432
Posted:
Very cool, Barbara. Happy Birthday, Robert!
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Thank you Barbara,
I liked that a lot and in the future you can say anything bad about me you want..............................one time.

Then I will sic Mary on you.

Of course Mary don't know this yet, but when she gets the c note, she will come around.

Donna lives in that snazzy HOA with the Jazzy Street signs so she can't be bought.
DonnaS (Tennessee)
Posts: 5,671
Posted:

Robert,
You absolutely crack me up. And yeah, nobody would dare want to replace our signs cause they cost more than my vehicle.
BarbaraP3 (Maryland)
Posts: 90
Posted:
Well I'm glad Robert's birthday lightened up this thread a little bit.
Yes, Donna, Robert does crack alot of us up with his comments or in this case, I should say "bribes".
Note: Robert, this comment doesn't count for my one time!

Barb

SusanS5 (Florida)
Posts: 16
Posted:
Quote:
Posted By MichaelK11 on 09/13/2009 7:29 AM
Posted By SusanS5 on 09/13/2009 5:23 AM
Not sure what I did for my reply above to be inside the shaded box, so will repost-

What can you do? You can put your money where your mouth is and pay an attorney to go to court to order the HOA to produce the documents. And, BTW, I wouldn't pay it to the one who told you to keep digging. Every new request that you send is more documentation for the board to use against you. Your agenda is showing, my friend.
What agenda, please? I said I want documents, and I asked for documents.

Now someone says "A lawyer would advise not to keep asking." I related that a lawyer said, "Keep asking." And that makes my agenda to do what? To not really get the documents? I have chosen records that I want, not records that I think would be difficult to get. I have prioritized records that I want most, not records that I think are most difficult to get. What documents would you expect to be difficult to dig out, and what documents would you expect to be relatively easy? Seriously, if I just wanted to be a pain in the hindquarters, then what should I ask for? I haven't even thought about it, and I'm not sure where I would start. SusanS5, how is my request documentation against me?

Robert says he sympathizes, because he sometimes what? Just annoys people until they do the right thing? And if I were to commiserate, then that would mean I am not trying to get documents? That I don't have a reason to want them? And if I skip to the point and say, "Sorry you have to do that, but I don't look at it that way. I just want them to do their job and give me what should be public records." – then what? Then I'm still foolish for asking for them? I never really got the point.

I think it's reasonable in this forum, when I respond politely to a post – when I point out that it may have misread me, when I ask if it meant X and doing X would make sense – I think it's reasonable to expect the poster may reciprocate in kind. I get that some of you think 2007 (2.65 years) is too far back. Does anyone think 2008 (less than two years) is too far back? I'm not sneering – I'm asking. Every question in this thread (in general when I post) is a sincere request for an answer – for clarification if continuing a discussion.

Some have said that minutes and insurance are reasonable. I'm not sure if some have said these are unreasonable requests or just that there are too many items total for one request.

SusanS5, why would a lawyer say otherwise? That if someone ignores a lawful request and their lawful duty, then the requestor should simply assume that further requests amount to personal attacks? I imagine if I keep hunting for legal advice, then most or all lawyers will say that repeating document requests puts the BoD in a progressively worse position, and some of those lawyers will also say that I can't really do anything about that and it's a waste of time (unless I can expect some financial gain that would make it worth taking them to court, which is not the case). If I do that, I will let you know what they say.

SusanS5, I asked of you what I believe is a polite and reasonable question to clarify your last post and what you think about my reply thereto. Your new post ignores my reply and specific question to you, suggests I throw my money at a lawsuit to prove I am right (which I believe would be purely foolish, whether right or wrong, and doesn't look like you are trying to suggest something productive or reasonable for me), and alleges that I have an ulterior motive. If they wanted to shut me up, they could just provide the documents.

I always consider what I would do on the other side. I don't think I would thumb my nose and say, "come and take it". I'm not sure my BoD is really doing that, since they did talk about getting me stuff at one point. I am pretty sure I would ask, "Do you want it by email, thumb drive, or hardcopy." I'm pretty sure I would find either meeting the requestor at a copy shop or making the copies myself equally convenient; but if I preferred one, then I would just offer that one. If it wasn't a good week or a good month, I'd tell 'm when I would try to get to it. If I thought it was too much, I'd either pick the top N easiest things and offer those, or I'd ask 'm to pick N things 'e want most. And I'd put it in writing, so that I can show good faith (to our neighbors or to a Court, as necessary) and so that any flack I got would actually be documentation against 'm. Does that sound like a reasonable way of looking at it?

I'm not asking you to say if my BoD is being reasonable or not. If you think my request is unreasonable, what should I do to make it reasonable? SusanS5, Robert, everyone who has said this is unreasonable – what would you consider a reasonable request?

Susan, everything between "div" and "/div" tags or "quote" and "/quote" tags (with the angle brackets in place of the ") goes in a box. It can be hard to see all the tags when you have multiple levels, so look closely or use a search function.

Michael-

Thank you for the info about posting a reply outside of the brackets!

Assuming that you are entitled to a copy of the documents that you have requested (and I am not questioning this, just getting that out of the way), then the board should provide them. I may have missed this, but it sounds as though the board is not responding to your request. That is wrong and, hopefully, you have a state agency that you can file a complaint with to obtain the copies.

Reasonable- specific documents that the association is required to provide by law. Unreasonable- non-specific requests for documents that may or may not even exist, ie- any document that mentions the food to be served at the annual picnic; any docs that reference door colors, etc. (I'll have to go back and look at your list again to be more specific.)

But, the time that it will take for the requested documents to be put together for you would in all likelihood be great. I think it is unrealistic to expect someone to bring boxes of files to an Office Depot and then stand by while you go through them to flag the docs that you want reproduced with you only paying $.10 a copy.

I have been on both sides of document requests. In one case, two members had a long list of documents, as well as "all documents containing payments to non-contract vendors over $100..." In that case, the files were set up in an open area of my office and the members set an appointment to go through them. They were given the option of paying $45 an hour for a staff person to spend the time with them, making copies as they went along, or to flag the docs that they wanted with post-its, pay a per copy charge and the copies would be ready in a few days.

BC you are asking for information that involves potential litigation, I would not give you the option of going through the files unsupervised. You could destroy a document that you considered not to support your cause. (Not saying that you would.) Also, the same holds true for the keeper of the files (board or PM). They, too could destroy something that they may feel is incriminating.

So, what I think would be best would be for both parties to go through the files together, with you paying a per hour charge for the staff's time and the copies. I've worked with nine associations and have never seen files worth a toot. When boards change and PMs change, filing systems often change. It's a wonder that anything can be found!

I think that if you are serious about this, what I would do is:

1- find out how to make a complaint with the state if you are not given access to the docs. Hopefully your state will have such an agency. Otherwise, find out what your legal recourse is.
2- send a letter referencing state law and requesting either a copy of or access to the documents by XXXX date.
3- only include specific documents in your request. (you can go for the rest later)
4- include a statement offering to pay for staff time to assist you in reviewing the files if the documents are not readily available to be copied and mailed to you.
5- ask how they would prefer you pay for the copies- by check in advance? Made payable to whom?
6- close by saying "thank you and I look forward to hearing from you by XXXdate.
7- send it certified, return receipt requested.
8- if the date goes by and you have received not response, immediately report it to the regulating agency or attorney and let them take it from there.
MichaelK11 (Texas)
Posts: 432
Posted:
Thanks, Susan.

In general, I think everything you wrote is reasonable and helpful.

In my case, payment is not really an issue -- just time. (No PM or MC or staff; just a volunteer 7-member BoD).

I believe I am entitled to all these things. I don't think it's reasonable to expect them to jump and provide everything all at once, but that's clear and not the issue. The Secretary did call me a couple of times on Thursdays, saying she was trying to get something together and would I take electronic copy and she would get back to me that evening or the next day (Friday); after each of those, I did not hear from her again until the middle of the following week. I am asking her today to get back to me, so I can ask her specifically what her thoughts are, what she would like to do, and how she wants to handle it. I will try to get her to tell me what she is willing to do and what she thinks she should not do or would be onerous.

I believe my items are all specific. Most specify 2008 and 2009; for election related stuff, I asked for 2007 (which would be end-of-year) for comparison. Most items are regular monthly things or things that don't generally change. (Insurance policies for two years mean current policies, unless we changed some.)

I agree that I should probably send a request for my top five or six items. I will specify that I am willing to go through boxes under supervision, if that helps.

I did not consider whether there may be another agency in Texas that may regulate such things. Any suggestions? Fellow Texans? I'm not going to spend my life savings suing my HOA in State District Court; that's a good deal for the lawyers, but not for a homeowner or even for an Association.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Quote:
Posted By MichaelK11 on 09/14/2009 10:32 AM

I did not consider whether there may be another agency in Texas that may regulate such things. Any suggestions? Fellow Texans? I'm not going to spend my life savings suing my HOA in State District Court; that's a good deal for the lawyers, but not for a homeowner or even for an Association.

You're kidding us, right? As long as you've been hounding this board and as much of a background you have with this entire issue, and the issue of the homeowner/attorney who is being sued, you have not "considered" another regulation agency in Texas?

I'm very very curious what your real agenda is here and why you continue to play such games with the posters here.

As mentioned before, this "Heckler" "heckles" because it smells a strong stench of duplicity and manipulation.

Can't wait to find out what your real intention is.

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