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GlenL (Ohio)
Posts: 5,491
Posted:
I posted a list of policies and procedures every HOA should have in place and it was suggested that we tackle each one separately two or three at a time. The idea being if everyone posts theirs we can help HOA's without any to develop a Policy & Procedures manual. All policies should be vetted by the HOA's attorney to make sure they comply with the CC&R's and any applicable State laws. Furthermore CA has specific regulations that require the HOA to publish some policies annually. http://www.hoatalk.com/Forum/tabid/55/forumid/1/postid/81934/view/topic/Default.aspx

Let the Good Times Roll Homeowner's Association - Policy on Publishing Names of Delinquent Homeowners

It is the policy of "Let the Good Times Roll HOA" not to publish or otherwise disseminate the names or unit numbers of homeowners who are delinquent in their assessments to anyone other than a Board Member authorized to receive such information.

Failure to pay an assessment is a violation of the Declarations and it is the responsibility of the Board of Trustees to deal with any violations of the Declarations. Section 5.6 of the By-Laws only permits a unit owner to inspect their own account and Section 5.6(D) specifically prohibits the Association from having to reveal - Information that relates to the enforcement of the Declaration, By-Laws, or rules of the Association against Unit Owners;

Studies show that 5 out of 4 people have problems with fractions
EllenS1 (Florida)
Posts: 1,148
Posted:
Glen,

This may be state law where you are but not in Floirda.
GlenL (Ohio)
Posts: 5,491
Posted:
Ellen I never claimed it to be in fact I specifically invited people to make sure their policy conformed to their state law. I only offered an example and invited others to post their examples to help everyone. Nowhere did I say that this was the one size fits all for every community.

Studies show that 5 out of 4 people have problems with fractions
GlenL (Ohio)
Posts: 5,491
Posted:
In fact if you want to publish the names of delinquent homeowners and can find the authorization to in your documents and law, I say go for it but have a policy first so that everyone is on the same page.

i.e. Any homeowner more than sixty (60) days in arrears with their assessment will have their name published in the newsletter and on the website until such time as they pay up. Furthermore all of the members of the household sixty (60) days or more in arrears must wear an HOA issued jumpsuit while in the common areas with the words I DON'T PAY MY ASSESSMENT stenciled on the back.

Studies show that 5 out of 4 people have problems with fractions
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
I don't publish names, but I publish the address of anyone behind on dues along with the dollar amount owed.

People see their name, and they pay up. Problem solved.
MicheleD (Kentucky)
Posts: 4,491
Posted:
We don't have a written policy, per se, on publishing or not publishing the names (or addresses) of delinquent lots.

However, we do have a policy that every member receives a status report of all assessments as of a specific date in January. Every lot payment status is provided to all residents of all assessments received and posted as of January XX, 20XX.

RickW (Illinois)
Posts: 169
Posted:
We also do not have any written policy regarding the publishing of names of deliquent owners. We do abide by the unwritten policy that this information is shared with only the board, not public information.

After having read and thought about this. I feel its important that we add a policy regarding this issue. Here is what I would propose:

Let the Good Times Roll Homeowner's Association - Policy on Publishing Names of Delinquent Homeowners

It is the policy of "Let the Good Times Roll HOA" not to publish or otherwise disseminate the names or unit numbers of homeowners who are delinquent in their assessments to anyone other than a Board Member authorized to receive such information. The board does reserve the right to pulblish a monthly report that we have X number of units out of a total of Y units delinquent in assesments.

Failure to pay an assessment is a violation of the Declarations and it is the responsibility of the Board of Trustees to deal with any violations of the Declarations. Section 5.6 of the By-Laws only permits a unit owner to inspect their own account and Section 5.6(D) specifically prohibits the Association from having to reveal - Information that relates to the enforcement of the Declaration, By-Laws, or rules of the Association against Unit Owners;

I think it could be important for owners to realize how many units are in delinquency since it could affect the services they are provided.
GlenL (Ohio)
Posts: 5,491
Posted:
Rick that is what we do, any H/O that attends the monthly Board Meeting receives a balance sheet which includes the reserve funds, a monthly and YTD income and expense statement and a redacted delinquency list that only shows the amounts delinquent not the name or unit #.

Studies show that 5 out of 4 people have problems with fractions
RickW (Illinois)
Posts: 169
Posted:
GlenL,

First, I forgot to thank you for starting these threads on various policies and procedures. I feel as if I'm already benefitting from the various posts and thoughts.

Second, I begun the process of putting together revisions to our "Rules and Regulations" based on these threads. I know the task of revising will be a bit taxing, but I plan on holding back until I can have almost a full edited copy ready for the rest of our board to review and comment. Then move onto changes and having the attorney review it!

I do plan on adding a paragraph stating that names and addresses of delinquent owners is not to be published publicly, but that the number of delinquent units will be available to every owner. I don't think we will make this apart of our financial report at board meetings. We've not yet had a request for this information, so at this point I prefer to leave it as it is, while providing the proper policy for when it is necessary.

Rick
JamesC (Maryland)
Posts: 282
Posted:
If an HOA is "Incorporated", don't the members of the corporation, in this case ALL-homeowners, have the "legal" right to know who is in default of their assesement fees within their own corporation?.
I have been trying to have our Association publish, both the names, and amount owed by deadbeats for years.
After being given a copy of a similiar publication from another Associations dealing with this issue, I contacted their management company, and asked if it was legal to publish the homeowners names, addresses, and amount owed.
I was advised they had taken the issue before a judge, (In Maryland, Baltimore County), and was told since they were incorporated, it is definitely legal. (She said, you must however be incorporated)
I went back to our board (I am a member) presented the document from the other Association, and suggested we seek our attorney's advice to have the names published in the newsletter, and on the community website.
We have been advised by the attorney not to take this route, because they are dealing with the issue.
I am "NOT" satisfied with this answer, and have compassion for anyone during these hard times, but when about a dozen or so, owe anywhere from $2000.00 to almost $5000.00 a piece, it gets to the point of having everyone else having to pay for the services these deadbeats are stealing.
I am of the opinion the attorney's are getting their money, the management company is getting their money, but the Association is getting nothing.
I know we should get rid of both, but it is not likely to happen, because some of the other board members are a little disfunctional, and only want to volunteer to serve on the board (we have nine members), only to serve themselves. (Power thing)

Thanks for the read:

Jim

GlenL (Ohio)
Posts: 5,491
Posted:
Jim I understand your frustration but in the grand scheme of things what would you do with the information? Our Association used to publish delinquent unit numbers years ago but the attorney advised us to stop doing it, much like when you go into a store you can no longer look at the wall of shame and see who bounced a check. If someone were so incensed over finding out someone was a "deadbeat" that they physically assaulted them or caused property damage; it is not inconceivable in this day and age that the Association could be sued for giving out the information.

I can only speak to my documents but paying assessments is required in the Declarations, not paying is a violation of the Declarations. Enforcement of the Declarations is a job that the BOD is specifically tasked with and enforcement actions are private between the Association and the violator including the actions taken. They can make them public we cannot. However if you have an overpowering need to know who is in arrears go to your County Recorder's website where you can view who the Association has filed liens against because that is public information.

Studies show that 5 out of 4 people have problems with fractions
MicheleD (Kentucky)
Posts: 4,491
Posted:
IF we were a public institution and were "publishing" the status list to a public location, I might agree with Glen.

We are not and we don't publish anything for public viewing.

Once a year we send a status list that includes the lot address of each member to all members.

All members know we do this. This isn't a surprise. The developer did this from day one. We simply continue the practice.

Does it "encourage" payment compliance? I really don't know. We still have deadbeats. My guess is that the common deadbeat really doesn't care. I know that I would not want my status to be shown to all the other members as "unpaid," but then, I also keep my lawn cut and my cars off the street, etc etc etc.

Anyone who thinks it's a compliance tool better think again. You would be surprised how many people don't care. It does, however, make their constant complaints against the association seem a little self-serving.
MichaelK11 (Texas)
Posts: 432
Posted:
Every few years, we publish a directory of Members, listed alphabetically by last name and also listed (ordered) by street address, and I think we will have this available on internal web site in the near future (which could be kept up-to-date).

I'm sure many Associations do something similar.

I have not seen any publication of delinquent members; but if we published addresses, the absence of names on a delinquency list (while perhaps tactful) would really afford no privacy to those individuals.
MicheleD (Kentucky)
Posts: 4,491
Posted:
I have no expectation of "privacy" of my actions within an organization to other members of that organization.

If I am a member, my status and activities as a member are open to all other members of the organization.
MaryA1 (Arizona)
Posts: 7,043
Posted:
This issue is a real "sticky wicket". But, IMO, it could cause a big headache for the board if they published in a newsletter that Ms Candy Cane @ 125 Christmas Tree Lane is delinquent in payment of her assessment when in fact she has paid up through the year! While it may be true that some aspects of a person's "status" as a member of an HOA might be common knowledge, there are some issues that are really confidential. IMO, whether or not I'm delinquent in paying my assessments is one of them. All the board is obligated to do is publish the number of delinquencies. It's really no one's business what property owners make up those numbers. And, just about the time you let everyone know about Justin Case's delinquency, he's paid up. In that case, what good does it do but to cause him embarrassment? He may have had a very valid reason for being late; maybe his check was lost!!!
JohnO6 (Georgia)
Posts: 424
Posted:
Quote:
Posted By MaryA1 on 09/10/2009 8:28 AM
This issue is a real "sticky wicket". But, IMO, it could cause a big headache for the board if they published in a newsletter that Ms Candy Cane @ 125 Christmas Tree Lane is delinquent in payment of her assessment when in fact she has paid up through the year! While it may be true that some aspects of a person's "status" as a member of an HOA might be common knowledge, there are some issues that are really confidential. IMO, whether or not I'm delinquent in paying my assessments is one of them. All the board is obligated to do is publish the number of delinquencies. It's really no one's business what property owners make up those numbers. And, just about the time you let everyone know about Justin Case's delinquency, he's paid up. In that case, what good does it do but to cause him embarrassment? He may have had a very valid reason for being late; maybe his check was lost!!!

Mary - I generally agree with you, but I would suggest providing a level of detail that at least is equivalent to an Aged Accounts Receivable Report. This would give some perspective of the state of HOA delinquencies without the necessity of revealing the actual names.
MaryA1 (Arizona)
Posts: 7,043
Posted:
John,

I suppose such a report could be compiled if an owner really wanted to see that info. Our board does recieve an "aged owner balance" report each month but it does contain the name of the property owner so that particular report could not be sent to a member. My assn has 1700 and from month to month we rarely get a homeowner to attend a board meeting unless they have something specific to speak to the board about. We never get requests for financial info, delinquency info, etc. I believe most people really don't care.
LarryD6 (Indiana)
Posts: 6
Posted:
Quote:
Posted By MaryA1 on 09/11/2009 2:41 PM
John,

I suppose such a report could be compiled if an owner really wanted to see that info. Our board does recieve an "aged owner balance" report each month but it does contain the name of the property owner so that particular report could not be sent to a member. My assn has 1700 and from month to month we rarely get a homeowner to attend a board meeting unless they have something specific to speak to the board about. We never get requests for financial info, delinquency info, etc. I believe most people really don't care.

Just joined and searching for answers...

First off, to some, I would be the deadbeat...However, I state that I don't deny my assessments are due and have a plan to bring them to date. Like many I am having an unplanned hardship due to an untimely brutal death of my younger brother. Well save the details for another day...I made decisions on what bills to catch up first...Let's just say, the assessments weren't at the top of the list.

So our HOA has decided to publish such said list with name, parcel ID, and amount. I'm was less than six months past due. Actually, there were 295 entries published in the News Letter, The Public Web-Site, and the Local News Paper.

Everyone is correct, there is no law stating anything about publishing a delinquent list....Here we go...

I'm not a Lawyer, but try to use the reasnoable person approach....

Many laws come into existance because of law suits. HOA laws are now adopted for Indiana. From my research, HOAs that are Incorporated are held to account for Corporation Statutes. The reason for the new HOA statutes in Indiana was sited as directly related to the number of law suit filed in Civil/District Court.

Here is my belief...

Although an HOA is not regulated by the FDCPA, this act stipulates in section 806 (Harrassment and Abuse) that publishing a Delinquency List is harrassment and abuse for a business that's sole purpose is debt collection. It doesn't list this in the section for unfair practice. Thus stating a legal precedence by federal law makers.

Harrassment and abuse is a criminal act if the intent is to embarrass and/or cause physical harm, emotional harm, or harm reputation by embarrassment or shame.

Corporate statutes state that an Extort Contract is not enforcable in Civil Court Judicial Process. Extort contract being that even if both parties agree that a delinquency list will be published for failure to pay and said such list is considered harrasment which is a crime the non paid assessments cannot be enforced by court action due to an Extort Contract.

It is for the two reasons stated that we don't see large corporations with billions of $$$ publishing such said lists.

It is also my opinion that if said such BOD conspired to embarrass by publishing such a list, this would be a bad faith act; therefore, the indemnification of such said BOD would not be afforded and they would stand alone should a prosecutor bring forth charges of harrasment and conspiracy to harrass.

Just because there is no law prohibiting it specifically, there are laws than can be directly shown that a bad faith act was taken.

I have requested to discuss this with the BOD and Attorney to reach an out of court settlement. They closed the door. I don't believe I'm wrong and will do one of three things if not settled prior to:

1) Small Claims
2) District Court Pro Se'
3) Distrcit Court w/ Representation

I would like to settle the dispute with the least cost to the association. If it goes to court, I can only imagine the cost will be much higher than my assessments are and then times 295 that made the list.

Very interested in replies and thoughts...

LarryD6

SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
If it goes to court, I can only imagine the cost will be much higher than my assessments are and then times 295 that made the list.


Even if you win in court, you still loose.

The association will simply raise the dues or issue a special assessment to cover the legal costs, which you will have to pay. Kinda sucks, but thats association life.
RickW (Illinois)
Posts: 169
Posted:
Quote:
Posted By SteveM9 on 07/15/2010 7:23 PM
If it goes to court, I can only imagine the cost will be much higher than my assessments are and then times 295 that made the list.


Even if you win in court, you still loose.

The association will simply raise the dues or issue a special assessment to cover the legal costs, which you will have to pay. Kinda sucks, but thats association life.

As far as I can tell, publishing delinquent accounts is not illegal. It might not be the right thing to do, but it appears to be legal. As president of a HOA I would cringe at the aspect of dong this.

That being said, have you approached the board with a repayment plan? Most HOA's are more intersted in collecting assessments/dues to keep the association running financially than they are interested in publicly humiliating someone.
LarryD6 (Indiana)
Posts: 6
Posted:
Quote:
Posted By RickW on 07/15/2010 7:32 PM
Posted By SteveM9 on 07/15/2010 7:23 PM
If it goes to court, I can only imagine the cost will be much higher than my assessments are and then times 295 that made the list.


Even if you win in court, you still loose.

The association will simply raise the dues or issue a special assessment to cover the legal costs, which you will have to pay. Kinda sucks, but thats association life.


As far as I can tell, publishing delinquent accounts is not illegal. It might not be the right thing to do, but it appears to be legal. As president of a HOA I would cringe at the aspect of dong this.

That being said, have you approached the board with a repayment plan? Most HOA's are more intersted in collecting assessments/dues to keep the association running financially than they are interested in publicly humiliating someone.

Publishing a Delinquency list to the members is one thing...To put it out there in a public Local Newpaper where employers and other friends have access...Tough one...Kids are cruel, so now bullying is subjected to my kids because another kid's parent said not so nice things about my kids (hypothetical)...Employers are cutting back and need to make decisions on who to let go...CFO read said name in paper and said employee is responsible for finances and credit cards assigned to them...Oooopps now seen as a risk to the company when otherwise would have been a great employee...The Axe Fails...Now the HOA really is going to have a tough time getting Mr. Johnny's assement because he lost his job...

IMHO...There is a reason it is listed as harrassment and abuse under the FDCPA for debt collectors.

There is a gamble for me to take this to the court room...Small Claims serves to limit legal costs on both sides. I would love to discuss this issue with them which would include bringing my assessment upto date. FYI...I own multiple lots...I have already paid some and will close on selling a lot soon which takes care of another.

As for raising assessments, our by-laws say the BOD can raise assessment by 5% per year. Guess what, they are raising anyway so it don't matter. Interestingly enough, association members are receiving less than 5% pay increases from their employers...Some how our Property Manager continues to get a steady 5% raise every year dispite the inflation rate and economy... So 50 property owners per year get to pay his salary increase from the assement. I won't comment on my thoughts about our PM.

In my challenge to the PM and BOD, I received a letter stating that they see no reason to talk with me and they will be releasing the list again in August...Well see where this goes...Their counter claim will be past due assessments, but they will be up to date prior to the court date.

I'm not suggesting this is a slam dunk case...But it might be worth the $150 in Small Claims to test it...

It could go either way...

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