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GloriaL (Georgia)
Posts: 195
Posted:
This topic is a continuation of a thread I previously posted about a HO claiming not to be part of the HO and their delinquent Dues.

Please forgive the length of this posting.

Last night our BOD met to discuss how to proceed. We are having some misgivings about how our attorney is handling (or not handling) this item. Quickly:
1. bills for the annual Dues were posted 12/28/08 due by 1/31/09 with a note that we are now part of the GAPOA and the consequences of not paying or delinquency itemized on that bill.
2. 12/28/08 HOA posted notice on our website reminding all about payment of the Annual dues + consequences
3. 2/4/09 "courtesy email" from HOA sent to delinquent HO for non-payment
4. 2/27/09 demand letter from our attorney to HO for payment + late fees + attorney fee (per GAPOA)
5. 6/29/09 "courtesy letter" from HOA alerting the HO that we are going to proceed with lawsuit if non payment is not received by 7/15/09
6. 7/11/09 HOA hand-delivered a copy of the "courtesy letter" dated 6/29/09 to HO. At that time, I was told by the HO that they had responded to our attorney, requesting a statement of ledger, and our attorney had not responded to that request or a second letter so they were released from their obligation, and were now claiming not to be part of the HOA due to some claimed irregularity by the builder when transferring ownership.
7. On 7/12/09, HOA contacted attorney to search for record of these contacts since the attorney has said there was no contact from the HO.
8. 7/18/09 our attorney contacted us saying they had searched and found no letter from HO dated 4/3/09.
Attorney found letter dated 7/7/09 sent to HOA attorney from HO attorney claiming that a certified letter was mailed to HOA attorney dated 4/3/09 requesting statement of ledger for HO, and claiming HO is not part of HOA due to some irregularity by builder. (Our attorney forwarded a copy of 7/709 letter to us but we had no previous knowledge of any contact).
Our attorney states that they researched the documents and the HO is part of the HOA and obligated to pay assesments, and comply with CCRs.

Okay with all that?
Now comes the rub...
The HO's attorney claims to have proof of certified letter dated 4/3/09 requested updated ledger, and since our attorney did not respond in the five days stated in their letter, they are not responsible for attorney fees, but are willing to pay the dues + late fees.

If that 4/3/09 letter wound up on the floor somewhere in our attorney's office, is the HO's claim valid? Why should the HOA have to absorb our attorney's fees if they were negligent?
The BOD believes that the attorney must respond to the HO's attorney ltr 7/7/09 confirming that the are part of the HOA, obligated to pay assessments and comply with the CCRs. This $300 letter from our attorney will be further billed to the HO's delinquent account fees as all associated costs in collection of the dues is the responsiblity of the delinquent HO (per CCRs & GAPOA).

Does any of this make sense to you all??

Your help would be really appreciated. Again, sorry for the length of this convoluted post.
Thanks,
Gloria
MaryA1 (Arizona)
Posts: 7,043
Posted:
Gloria,

I hope I'm wrong but I can't see this going anywhere to to court.

In the meantime I would start with sending a demand letter notifying them that a lien is being filed against them unless their account is paid in full (including all attorney costs) w/i 30 days (frankly I might even lower that to 15 days, but specify the exact date). Along with the demand letter, send a copy of their account showing all the payments and charges.

IMO, the BOD has been too lenient with these people for too long. For ex. a demand letter was sent in Feb and not followed up for 4 months and that follow up was a "courtesy letter". Courtesy letter???? How more courteous can the board get? Frankly, the BOD is acting like they're afraid to do anything except to keep sending letters. Was the lawsuit filed when payment was not received on 7/15? IMO, it's time to quit threatening and start taking action!
BrianB (California)
Posts: 2,820
Posted:
let the HO show his proof that the attorney received the letter.

Let the attorney answer the charge (if there is proof) that they dropped the ball.

and lastly, i would argue that the (possible) failure of the attorney to respond to A doesn't mean that the HO doesn't have to pay the charges for B... first, the response and penalty for task A must be reasonable (I can tell the IRS that if they don't answer my question in 5 days, I won't pay any taxes for the rest of my life, but that doesn't obligate them to answer. And, i will be very wrong if i withhold paying taxes based on it too), and second, the claimant must prove the "interrelationship" between A and B (ie, that the lawyers failure to do A is related to B).
RogerB (Colorado)
Posts: 5,067
Posted:
Gloria,
Did the homeowner provide proof they are not under the control of the Covenants? Did the Board request the homeowner provide proof of the "certified letter dated 4/3/09 which requested updated ledger"? Your Board needs to be proactive of this.

Your attorney should not respond to homeowners requests but should respond to another attorney's request if the matter is in litigation. If you can prove your attorney screwed up then ask them to eat their cost. If they won't I would get a new attorney.

Bottom line, if correct, is: "Our attorney states that they researched the documents and the HO is part of the HOA and obligated to pay assesments, and comply with CCRs." I would invoice the HO for the legal costs unless the HO provides proof of their claim and the attorney was authorized to collect delinquent accounts and made an error.
EverettC (Maryland)
Posts: 90
Posted:
If I understand the chronology correctly, your attorney's fees became due upon the sending of the 2/27/09 demand letter. The demand for a ledger on 4/3/2009 and the claim that your attorney's failure to respond w/i 5 days eliminates the attorney's fee portion of the debt is nothing more than wishful thinking on the part of the HO and his attorney.

I agree that you (or your attorney) should request a copy of the receipt for the certified letter, but if it turns out that your attorney did receive the letter and dropped the ball in responding, at most that would affect attorney's fees after that date, not before.

Certified letters, return receipt requested, frequently get delivered without the USPO obtaining the requested receipt. It may be that the HO's attorney assumes, incorrectly, that the receipt was signed since he sent it return receipt requested.
GloriaL (Georgia)
Posts: 195
Posted:
Quote:
Posted By RogerB on 07/20/2009 9:06 AM
Gloria,
Did the homeowner provide proof they are not under the control of the Covenants? Did the Board request the homeowner provide proof of the "certified letter dated 4/3/09 which requested updated ledger"? Your Board needs to be proactive of this.

Your attorney should not respond to homeowners requests but should respond to another attorney's request if the matter is in litigation. If you can prove your attorney screwed up then ask them to eat their cost. If they won't I would get a new attorney.

Bottom line, if correct, is: "Our attorney states that they researched the documents and the HO is part of the HOA and obligated to pay assesments, and comply with CCRs." I would invoice the HO for the legal costs unless the HO provides proof of their claim and the attorney was authorized to collect delinquent accounts and made an error.

Roger,
Your response is exactly where we are right now.
Our President is to contact our Attorney asking that they contact the HO's attorney for proof of the 4/3/09 letter requesting updated ledger.
If there is no proof, then the HO should eat the attorney cost.
If there is proof and our attorney screwed up, then they should eat their own cost.
Either way, the HOA should not be responsible.

I agree that this has gone on much too long. The BOD decided that we will have the attorney respond to the HO's attorney's 7/7/09 letter, advising them they are part of the HOA, they owe $XXX, and have until 10 days to pay in full or we proceed with the lawsuit, at the HO's expense.

But first we need to clear up the issue of that missing 4/3/09 letter. Either way, they are responsible for the Annual dues + late fees, and the cost of this new letter. Only the cost of the undocumented 4/3/09 letter remains unsolved to date.

The BOD all agrees that somewhere our attorneys are not as responsive as we feel they should be. We are a very small HOA, don't have lots of funds, aren't a big account for the attorney, and we believe we are not being represented properly.

How do other small HOA's deal with attorneys? Out of a $8,900 yearly total budget, we pay $1,000 legal retainer fee. Then hundred of dollars up front for every letter that they send. You can see how we must be judicious with our funds. Just sending a couple of letters can make getting through the year very, very tight.

After they answer that,
GloriaL (Georgia)
Posts: 195
Posted:
Quote:
Posted By RogerB on 07/20/2009 9:06 AM
Gloria,
Did the homeowner provide proof they are not under the control of the Covenants? Did the Board request the homeowner provide proof of the "certified letter dated 4/3/09 which requested updated ledger"? Your Board needs to be proactive of this.

Your attorney should not respond to homeowners requests but should respond to another attorney's request if the matter is in litigation. If you can prove your attorney screwed up then ask them to eat their cost. If they won't I would get a new attorney.

Bottom line, if correct, is: "Our attorney states that they researched the documents and the HO is part of the HOA and obligated to pay assesments, and comply with CCRs." I would invoice the HO for the legal costs unless the HO provides proof of their claim and the attorney was authorized to collect delinquent accounts and made an error.

Sorry that my post was incomplete. Sent it off too quickly.

Roger,
1. The HO did not provide proof that they are not under control of the CCRs. Our attorney has stated that they researched that claim and found it baseless.

2. I did request that the HO provide proof of the "certified leter dated 4/3/09". The HO told me that their attorney advised them not to give us anything or talk with us.

3. Once we clear up this missing "4/3/09 letter", then our attorney will send them a letter stating they are part of the HOA, obligated to pay assessments, itemize the $$ due (annual assessment + late fee + attorney fee for either one or two letters...pending resolution of the infamous 4/3/09 letter)

This is getting too complicated.

MaryA1 (Arizona)
Posts: 7,043
Posted:
Gloria,

If you're paying the attorney hundreds of dollars up front for each letter he sends then what is the $1,000 retainer fee for?
GloriaL (Georgia)
Posts: 195
Posted:
Quote:
Posted By MaryA1 on 07/20/2009 2:18 PM
Gloria,

If you're paying the attorney hundreds of dollars up front for each letter he sends then what is the $1,000 retainer fee for?

Good question, Mary. We have asked the attorney this often lately.
We were told it covers reduced hourly rates, and answers to questions that we may have.
However, when we did pose some questions regarding other issues (easements at the front entrance and things like that) we were billed anyway.
It seems that this $1,000 did us no good at all. This is our first year with having an attorney on retainer (we are only 7 years old), and we are not so sure that is a good rependiture of limited funds.

The reduced hourly rate comes in at approximately $250. per hour. We are told the usual rate is $400. per hour. Easy to see who gets rich here, and it is not the HOA.
MicheleD (Kentucky)
Posts: 4,491
Posted:
We do not pay a retainer for our attorney.

RogerB (Colorado)
Posts: 5,067
Posted:
Gloria, whenever an account is turned over to an attorney the Board loses control. When they lose control it can get complicated and expensive. That's why we don't recommend an attorney until it is time to go to court.
MicheleD (Kentucky)
Posts: 4,491
Posted:
And yet with collections, that's the way to go.

We pay no retainer, our attorney places his fees onto the payoff (per our governing docs), and we STEP OUT of the picture. It's in his hands, and I, for one, have NO problem with that.

The onus is on the homeowner to prove 1) they aren't members, and 2) they don't need to pay the attorney's fees.

Until then, "talk to the attorney."

The board should (rightly) stay out of it at that point. It only muddies up the process.
GloriaL (Georgia)
Posts: 195
Posted:
Quote:
Posted By MicheleD on 07/20/2009 5:54 PM
And yet with collections, that's the way to go.

We pay no retainer, our attorney places his fees onto the payoff (per our governing docs), and we STEP OUT of the picture. It's in his hands, and I, for one, have NO problem with that.

The onus is on the homeowner to prove 1) they aren't members, and 2) they don't need to pay the attorney's fees.

Until then, "talk to the attorney."

The board should (rightly) stay out of it at that point. It only muddies up the process.

Michelle,
This has been a learning process for us, and an expensive one at that, as far as the attorney goes. Understand that this is an infant HOA with not much experience to fall back on.

We don't have a management co. as we are too small so we self-manage...another learning experience.

Up until this year, we have not had the need of an attorney. After this year, we are not sure that paying a retainer is such a good idea. As you said, since our CCRs state that the HO is responsible for all associated attorney fees, then it really does not matter if we get a reduced hourly rate...another learning experience.

We needed guidance on when to seek an attorney...now we know.

I believe that you are correct in that we have turned it over to the attorneys, the BOD needs to step back and watch the sparks fly.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Please understand, Gloria, I wasn't criticizing you, just trying to share our perspective.

When we first started out we had a steep learning curve with attorneys, too.

For one thing, we were unaware that there were local attorneys that SPECIALIZE in HOAs.

We went through 4 very bad experiences before we found one who has over 15 years experience in collections, including collections and other issues with HOAs.

The first attorney we had never ever EVER answered our phone messages or emails.

The second one wrote two amendments for us and left out two very crucial sentences, even after we told him to include them.

The third one was hostile to HOAs and we didn't know that until we hired him to bring a suit against someone for compliance.

The fourth was fine, for the most part, and we won 2 lawsuits with him, but he was very very expensive.

We found this one through our local Neighborhood Leadership workshops. He gave a presentation on collecting past due assessments and hired him!

We've never regretted it!
GloriaL (Georgia)
Posts: 195
Posted:
Quote:
Posted By MicheleD on 07/21/2009 7:28 AM
Please understand, Gloria, I wasn't criticizing you, just trying to share our perspective.

When we first started out we had a steep learning curve with attorneys, too.

For one thing, we were unaware that there were local attorneys that SPECIALIZE in HOAs.

We went through 4 very bad experiences before we found one who has over 15 years experience in collections, including collections and other issues with HOAs.

The first attorney we had never ever EVER answered our phone messages or emails.

The second one wrote two amendments for us and left out two very crucial sentences, even after we told him to include them.

The third one was hostile to HOAs and we didn't know that until we hired him to bring a suit against someone for compliance.

The fourth was fine, for the most part, and we won 2 lawsuits with him, but he was very very expensive.

We found this one through our local Neighborhood Leadership workshops. He gave a presentation on collecting past due assessments and hired him!

We've never regretted it!

Michelle,
No offense taken. We also are still learning, and this forum has been a great help in directing us and sharing various points of view.

This is our second attorney also. Both specialize in HOA's, and maybe that is why they are so expensive...or maybe lawyers in general don't come cheap.

One point of view that I found very interesting, and I think it was you, Michelle, who posted it. You pay no retainer (that would save us $1,000 right off the bat), and if the attorney fees are high, they are charged back to the HO, so the HOA shouldn't worry too much. I know that we must front the fee, but the HOA should be reimbursed when the Dues are collected.

What I find disconcerting is the learning curve. ALL five BOD seats are up for election each year, so it is possible for an entirely new BOD to be seated each year...that would mean the learning curve would start all over again. That is scary to me just because of all that I have learned over these past four years.

Of course, the fact that no one wants to run for the BOD seats is what has kept the present BOD in place. In fact, we are now down to four Directors because we couldn't get a fifth name.

I keep telling the rest of the BOD that we must be doing something right because if we were stepping on people's toes or running this HOA in a way that offended enough people, we would be booted out...or so you would think.

Again, Michelle, I truly do appreciate all the comments.
Thanks for the help.
JohnK3 (Pennsylvania)
Posts: 967
Posted:
Gloria writes:

>>>I keep telling the rest of the BOD that we must be doing something right because if we were stepping on people's toes or running this HOA in a way that offended enough people, we would be booted out...or so you would think.<<<

While you certainly have earned the right to pat yourselves on the back, I'd guess what you've most done right is being able to breathe and be volunteer members of the BOD. And as long as you have warm bodies on the BOD, I doubt you'll get any newbies.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Gloria,

Your presumptions about why the 4 board members have remained on the board may be true, but don't get too complacent. There are a lot of members who are content to let some else do the job even if they don't like the job their doing. Just because you haven't been booted out or aren't getting a lot of complaints, doesn't necessarily mean everyone is happy with you. A lot of people like to complain to themselves but never do anything about it. Now, I'm sure you and your fellow board members are doing a good job, just don't let it go to your heads! (You know I'm joking with you, Gloria!)
GloriaL (Georgia)
Posts: 195
Posted:
As an update on where this issue stands today:
1. Our attorneys stated that they have searched their files and there is no record of the "4/3/09 certified letter."
2. The HO is definitely part of our HOA, obligated to assessments and CCRs.
3. Our attorney will send the HO attorney a letter confirming these facts, charge them for our Annual Dues + late penalty + attorney cost for two letters
4. If they do not pay, we will proceed with further legal steps.

and the BOD will stand aside and let our attorney earn their fees.

Again, IMHO, this has dragged on too long. This is the fifth year that this HO is habitually late. BUT this first time that we have involved an attorney, more to address this new claim of not belonging to the HOA than to collect this year's delinquent Dues.

GloriaL (Georgia)
Posts: 195
Posted:
Quote:
Posted By MaryA1 on 07/21/2009 9:28 AM
Gloria,

Your presumptions about why the 4 board members have remained on the board may be true, but don't get too complacent. There are a lot of members who are content to let some else do the job even if they don't like the job their doing. Just because you haven't been booted out or aren't getting a lot of complaints, doesn't necessarily mean everyone is happy with you. A lot of people like to complain to themselves but never do anything about it. Now, I'm sure you and your fellow board members are doing a good job, just don't let it go to your heads! (You know I'm joking with you, Gloria!)

Mary,
You are 100% correct. I know that there are whisperings amongst the masses, but when push comes to shove, they all back away from carrying any of the load.

So our BOD has made the decision that we will completely conform with our CCRs, but any other decisions (landscaping, websites, etc.) will be a the discretion of this BOD.

If we can get a pat on the back, I know it may just be ourselves appreciating our own time and effort. But in end, I can sleep at night knowing that I did my best, and followed the rules for everyone else.

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