💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in

TracieS (Colorado)
Posts: 460
Posted:
I am just wondering...can we have something in our documents/policies/anything regarding calls to code enforcement?

In our tiny 19 unit townhome subdivision, we had a renter call Code Enforcement on us. After getting the violation taken care of, I did speak to the renter who called code enforcement. I guess he's just used to escalating things really quickly or he's lived in a slumlord house or something. I told him we had taken care of the problem, and that in the future, if he notices something, to please come and knock on my door before escalating to the law enforcement level.

Had he come to talk to me, I would have still called the contractor who left the stuff out that violates our city codes. So, my question...is this something we could put in our documents? Our "preferred" method of handling things (internally) before we get outsiders involved. I'm not trying to tie anyone's hands or keep people from exercising their rights... I just think that "common sense" dictates trying to resolve things at the lowest possible level. Why take a chance of getting our association fined when it could be resolved at the association level???

By the way, my code enforcement officer was VERY NICE and VERY APPRECIATIVE that I responded immediately to his verbal warning. He noted that on our property file.

Just wondering...Oh, and I did treat the renter with all due respect, just as if he were an owner...
EvaM1 (Florida)
Posts: 190
Posted:
Tracie,

I just posted thin on other tread: 'Our Rules are just enforcing Covenants, i.e. the use of property. No bicycles on lawns, speed limit, no parking of commercial vehicles, no clothesline on common areas, no alligators in the swimming pool, ha. ..'
You may want to include.. 'if a problem contact President Tracie'. Otherwise, you can not prevent an onwer or a tenant from calling police or any authority, I do not hink.
AnnaD2 (Florida)
Posts: 960
Posted:
Eva, I just posted my comments about this on Tracie's other thread: Rules and Regulations. I agree with you.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Tracie, you might not want to wade into trying to tie someone hands from contacting local code enforcement, at least not formally in your documents, rules or regulations anywhere. That could be a particularly sticky wicket, with the code enforcement guys, I'm sure.

The best way to encourage the owners to contact you guys first is to be available, accessible, and, most importantly, responsive.

Then, by force of habit, they will realize and understand that they can work with you without having to escalate things so quickly.

TracieS (Colorado)
Posts: 460
Posted:
Again...I do SERIOUSLY appreciate ALL the comments...even the ones that put me back in my place! I need to learn, and all this is GREAT!!!!!!
KirkW1 (Texas)
Posts: 1,665
Posted:
Making a rule that you must inform someone before calling Code Enforcement is inviting someone to simply call Code Enforcement. It could very easily be construed to be an attempt to curtail someone's rights.

Now what you probably ought to do is to publish some sort of "reminder" that if something is amiss please let you know. Then ask them gently to let you attempt to address it before Code Enforcement is involved. All of this in the interest of saving time and effort to resolve the issue. Since you won't have to wait on Code Enforcement to call on you.

Whatever you do, keep it friendly and upbeat.
SusanW1 (Michigan)
Posts: 5,202
Posted:
Tracie- you are assuming that the CCRs will cover the SAME things as muncipal code enforcement.

Maybe the homeowner thought that his problem would best be solved by going to an agency he was sure covered his problem.

Did you state WHAT the particular problem was?
MaryA1 (Arizona)
Posts: 7,043
Posted:
Tracie,

If a h/o reports a violation to City Code enforcement instead of notifying the BOD, you should be happy as it takes the monkey off your back. But to add a new rule requiring all violations to be reported to the BOD and not City code enforcement would be rather ridiculous. Being a resident of the city gives the h/o the right to use the services of the code enforcement dept as they so choose. IMO, the HOA has no authority to tell them they cannot. I believe that would be overstepping your authority big time. BTW, you shouldn't be relying on the members to inform you of CCR violations anyhow; that's a job for the BOD or the A/C. Also, if the violation has been reported to the City code enforcement dept and also noticed by the BOD, then perhaps it'll get cured immediately, what with having 2 gov. bodies breathing down the neck of the errant h/o!!
AnnJ2 (Colorado)
Posts: 120
Posted:
Quote:
Posted By MaryA1 on 06/10/2009 6:37 AM
Tracie,

If a h/o reports a violation to City Code enforcement instead of notifying the BOD, you should be happy as it takes the monkey off your back. But to add a new rule requiring all violations to be reported to the BOD and not City code enforcement would be rather ridiculous. Being a resident of the city gives the h/o the right to use the services of the code enforcement dept as they so choose. IMO, the HOA has no authority to tell them they cannot. I believe that would be overstepping your authority big time. BTW, you shouldn't be relying on the members to inform you of CCR violations anyhow; that's a job for the BOD or the A/C. Also, if the violation has been reported to the City code enforcement dept and also noticed by the BOD, then perhaps it'll get cured immediately, what with having 2 gov. bodies breathing down the neck of the errant h/o!!

The problem with this here is that code enforcement does not and will not address issues with an individual that are also addressed as a rule or covenant matter for an association. they go directly to the association manager or board president and start pressure on them to get the problem corrected and if they do not then the onus and fine rests with the association and not with an individual owner. but in this case i beleive that Tracie was referring to a matter that had to do with association common property and calling code enforcement only created an additional level of required reporting when the matter was corrected. code enforcement was "after" the association rightly to correct a problem so there would not ahve been any "taking the monkey off her back" in this particular case.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Quote:
Posted By AnnJ2 on 06/11/2009 2:34 AM

The problem with this here is that code enforcement does not and will not address issues with an individual that are also addressed as a rule or covenant matter for an association.

Again, with all due respect, this is simply not true. If it is happening then the infraction must not be in violation of any local codes.
Quote:
Posted By AnnJ2 on 06/11/2009 2:34 AM
they go directly to the association manager or board president and start pressure on them to get the problem corrected and if they do not then the onus and fine rests with the association and not with an individual owner.

If the board is responsible for the infraction, then yes. But to say that if a resident is violating local code that the zoning officer leans on the board to enforce, again, is just simply not true. And if they do, then if it escalates to fines or court appearances, the HOA has cause for appeal. HOA boards are not extensions of local government agencies. If a citizen of the community is violating a zoning code, the zoning enforcement does not lean on the board because the board would have absolutely no official governmental enforcement powers. That rests with them.

Fact of the matter is, zoning enforcement could not care less what an HOA's governing documents govern or what their rules are.

The only time that I can imagine they would do as you say is if somehow the HOA itself is in violation.

Which, I agree, I think is what Tracie was saying earlier.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Ann,

Sorry, but I have to disagree with you. To say that code enforcement will not address an issue that is also a covenant violation is grossly wrong. Perhaps not in the city in CO where you reside, but here in Glendale, AZ it's simply not the case. I have worked with City code enforcement many times asking them to address a violation that was also a CCR violation. All they care about is that it's a City code violation; and if so they will be happy to enforce.

With regard to Tracie's reason for her proposed rule, whether the city code violation occured on common area or a members front yard, any resident of the city has a right to contact code enforcement. Perhaps Tracie's board should be more conscientious in keeping the common areas cleaned up. But, to state a member cannot call code enforcement would be, IMO, a violation of that member's civic right. I don't believe the BOD has the authority to tell members when they can and cannot contact city code enforcement. IMO, that just smacks of being just a bit too dictatorial.
TracieS (Colorado)
Posts: 460
Posted:
Just to follow-up...

I did NOT want to "require" anyone to contact the BOD or the Property Manager prior to contact Code Enforcement. I am NOT looking to take anyone's rights away at all. What I wanted was to see if I could put in a Rule/Regulation "recommending" that issues get resolved at the lowest possible level. (needed to clarify my wording, which has gotten twisted as the thread has grown).

The violation was a sprinkler power wire that ran from the sprinkler control box to a broken sprinkler head, and it crossed about 3 units (above ground). The sprinkler repair man got called away to take care of an emergency when he was in the middle of a repair of a broken sprinkler head (destroyed by tree roots). Then, the renter called Code Enforcement (before ever talking to his landlord).

I was just thinking that it makes sense to try and "encourage" residents/owners to resolve property issues at the lowest level. Why escalate? But, I can see there are differing opinions on escalation...

Regardless, we are going to include some wording in our Rules/Regulations that we're developing asking people to resolve at the lowest level before involving law enforcement (for these types of issues).
MicheleD (Kentucky)
Posts: 4,491
Posted:
Tracie, no you are correct to encourage the process, it's just not a good idea to make it a "rule or regulation." It would give the impression (falsely, obviously, but still...) that you might be trying to regulate or control their access.

That's all we're saying.

By all means communicate an on-site reporting process, but avoid placing it as a rule or regulation.

That should go more under, "suggested guidelines."

MaryA1 (Arizona)
Posts: 7,043
Posted:
Tracie,

I think the best thing to do is to put a message in the next newsletter. This is not something that should be addressed in a rule or regulation.
AnnJ2 (Colorado)
Posts: 120
Posted:
Quote:
Posted By MicheleD on 06/11/2009 7:12 AM
Posted By AnnJ2 on 06/11/2009 2:34 AM

The problem with this here is that code enforcement does not and will not address issues with an individual that are also addressed as a rule or covenant matter for an association.


Again, with all due respect, this is simply not true. If it is happening then the infraction must not be in violation of any local codes.
Quote:
Posted By AnnJ2 on 06/11/2009 2:34 AM
they go directly to the association manager or board president and start pressure on them to get the problem corrected and if they do not then the onus and fine rests with the association and not with an individual owner.

If the board is responsible for the infraction, then yes. But to say that if a resident is violating local code that the zoning officer leans on the board to enforce, again, is just simply not true. And if they do, then if it escalates to fines or court appearances, the HOA has cause for appeal. HOA boards are not extensions of local government agencies. If a citizen of the community is violating a zoning code, the zoning enforcement does not lean on the board because the board would have absolutely no official governmental enforcement powers. That rests with them.

Fact of the matter is, zoning enforcement could not care less what an HOA's governing documents govern or what their rules are.

The only time that I can imagine they would do as you say is if somehow the HOA itself is in violation.

Which, I agree, I think is what Tracie was saying earlier.

Unfortunately the code enforcement officers will in fact conatct an association directly and if the associatio has a rule or covenant that can be enforced versus the city enforcing they will require the association to take the action rather than them. but as a practice the officers here are not too ahrd assed and that makes it a more pleasant experience.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Then you need to contact your zoning enforcement departments supervisors.

Because they are not operating within their statutes.

MaryA1 (Arizona)
Posts: 7,043
Posted:
Ann,

I don't think you should state with such certainty that this is standard OP. That system does NOT apply here in Glendale, AZ and may not apply where Tracie lives in CO. IMO, a board member should get to know the code enforcement officials and work with them. If Tracie's code enforcement guys happen to work that way then she will know how to proceed; but if they're like mine, the modus operandi will be much different. Here anyone who reports a violation, whether it's in an HOA community or not, will receive the benefit of a visit from a code enforcement official; and if a violation is found to exist, a notice will be posted.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Mary, they may not even "apply" where Ann lives. The officers may just be lazy. Or understaffed. Or a combination of both.

But the fact of the matter is that HOAs and Condos are NOT government agencies and do not carry the same enforcement mechanisms that government does.

So the Zoning Enforcement Officials are most likely out of line.

I would definitely take a meeting with the director or directors of the zoning enforcement arm and find out what is going on.

If something is on the books as an ordinance or a code, then, regardless of what an HOA has in its list of dos and don'ts, they are obligated by law to carry it out.

The only exception, that I'm aware is with XX-class cities. The zoning people may not have jurisdiction in certain class cities, but those are COMPLETELY different from HOAs and condo associations.

TracieS (Colorado)
Posts: 460
Posted:
I'm not sure about how it works everywhere else, but Colorado, in general, is a VERY relaxed area of the country. Yes, we have laws, and codes, and enforcement, and everything else, and last time I checked, we are a part of the Union. I'm originally from Michigan, and I've lived in a few states, and I've never been in such a relaxed area.

At this point, I have enough on my plate without starting to court the code enforcement folks. I've lived in my townhome for over 7 years and I've been on the BOD for over 4 years. This is the FIRST time we've ever had any problems from Code Enforcement, and now that it's resolved, I don't really anticipate anymore problems. The person who called Code Enforcement was a renter, and he didn't contact his landlord first. I've spoken (NICELY) with the renter, and now that he knows how "we roll", I'm HOPING (keeping fingers crossed) no more problems.

Finally, just to post a partial answer... The violation is not something that is included in our association "documents", so it's not something that the Code Enforcement people could force the association to take care of. The violation was strictly a city code issue. Since the violation was a result of our association contractor and the violation spanned the front yards of more than three units, I took care of the problem as the association property manager.

I will be adding wording to some documents somewhere after our annual meeting (as long as everyone agrees - which is also how we roll here...) about property concerns and how to run them up a chain of command (really bad wording there, but it's the best I could come up with).

Thanks all!
MaryA1 (Arizona)
Posts: 7,043
Posted:
Tracie,

I think the point some of us were trying to get across to you is that the HOA has no business in requiring it's members to contact the assn first if a violation is noticed that is also a city code violation. The members should have the right to call the city code enforcement dept first if they so choose. The BOD can "suggest" what they would like the chain of command to be, so to speak, but IMO, the board cannot require it. And this applies to whether the violation occurs on a common area or a private residence. The BOD has no authority to usurp a members right to contact code enforcement if they so choose. At least that's my opinion!
TracieS (Colorado)
Posts: 460
Posted:
Hi MaryA,

All that is fine, but I never said I wanted to "require" anyone to do anything. I even stated again how I would never try to infringe upon someone's rights like that, I'm a registered Libertarian, so I am not supportive of laws just for the laws' sake.

Again...All I wanted to know, and all I wanted to do, was to see if I could put something somewhere stating that we would "PREFER" that situations were handled at the lowest possible level.

I do appreciate everyone's insight!
MaryA1 (Arizona)
Posts: 7,043
Posted:
Tracie,

Gotcha! Put a blurb in the next newsletter. Case closed.
TracieS (Colorado)
Posts: 460
Posted:
Jeeezz...now I need to send out a newsletter????

I get your point, and I appreciate it! Thanks so much!
MaryA1 (Arizona)
Posts: 7,043
Posted:
Just one more hat for ya, Tracie -- Newsletter Editor.
KirkW1 (Texas)
Posts: 1,665
Posted:
Quote:
Unfortunately the code enforcement officers will in fact conatct an association directly and if the associatio has a rule or covenant that can be enforced versus the city enforcing they will require the association to take the action rather than them. but as a practice the officers here are not too ahrd assed and that makes it a more pleasant experience.

Then you should get after you city council and demand that they get those people into line. Who in the H__ do they think they are in abdicating their responsibility to the HOA? You pay taxes the same as anyone else and thus are entitled to the same services.

If need be, fire (as in vote out) ever member of city council.

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

  • ✓ Ask follow-up questions
  • ✓ Share your experience
  • ✓ Get expert advice
  • ✓ Access 350,000 discussions
Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here