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KirkW1 (Texas)
Posts: 1,665
Posted:
We have a unit that is a problem child. They are up for foreclosure (again). The thing is that I honestly don't believe that the owner can afford to pay off what is now owed. I am not saying that they didn't put themselves there. But long story short, they have been scheduled for foreclosure a number of times and then made a deal to get right. Then the deals always fall through.

Now if we foreclose we will essentially be righting off what we are owed. I am convinced that we will not recover anything in the deal. To be honest, we can afford to lose the money. (We actually have more money then we should.)

I am torn as it does seem incredibly unfair to let this go on forever. The vast majority of people have paid their dues. So so now I am wondering if I should look at the fairness issue above to cost issue in the next discussion of the topic. I am interested in what others have to say.
JonD1
Posts: 2,350
Posted:
Kirk:

Is it the bank or the property that now seeks to foreclose?

And if it is your property seeking to foreclose for non-payment of association fees then my question is what options do you now have?

Yes there is a good chance you will not collect any of the money owed but clearly this owner has shown an inability to abide by the "deals" or arrangements made to acccomodate them.

So you can let this drag on more or foreclose on the property I don't understand what choices other than those you have.

The other owners who pay don't they have the right to expect the Board to take whatever action necessary to collect monies owed? If foreclosure is the only option you really have than what else can you do?

There is no right answer for every situation each case, cause, and the people involved provide a different set of circumstances but in the end your choices are limited.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
The faster you foreclose, the faster you can get a "paying" unit owner back in the property. Right now, the current owner is just racking up losses for the HOA month after month. You know the answer as well as I. Its time to foreclose.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Kirk,

If you know for sure they do not have the $$$ to pay the delinquency plus the added costs to foreclose (attorney fees, court costs, etc) then I would say just write them off as a bad debt. If you go the foreclosure route and they can't pay then the assn has to eat all the other costs. Is it worth it to take that step and gain nothing?
DonnaS (Tennessee)
Posts: 5,671
Posted:

Kirk,
Your title is "is it about money or fairness?" If money did not matter, then you could be kind and forgiving and just let them pay when they could. But how about me? and the others?. Do we deserve to pay the way for this guy and soon, his neighbor and then who knows who else?

The HOA is a business when it comes to money. Your documents state that. No where in those docs will you find "pay as you can" This seems so harsh but it is reality. Your house values have tanked so all of the great equity that you had built up is gone. And now you have to consider paying for others just to maintain the developement in a way to maintain it's valur? I don't think that it is fair to ask that of the good members who pay their way.

So, IMHO, it's all about the money.
JohnK3 (Pennsylvania)
Posts: 967
Posted:
All our correspondents' replies have something to offer.

If it were me, I'd look at it on a purely pragmatic, cost/benefit basis.

Kirk indicates he expects no recovery, and that his HOA is doing well financially.
Assuming that's true, then it would appear (to me) that the time, effort and $$$ to pursue foreclosure would amount to throwing good time, effort and $$$ down the drain.

To prove a point? To be "fair" to the other Members? To (try to) teach somebody a lesson?

I don't see the return on the investment, so I'd follow Mary's lead and write it off as a bad debt.

SheliaH (Indiana)
Posts: 6,964
Posted:
As treasurer of a community that's fighting the same battle, I say foreclose. It may be a "lose-lose" situation for everyone, but to me, the fairness issue should apply as much to the homeowners who are paying as this one who's not.

You say they've been scheduled for foreclosure several times and then make a deal to pay, but never do - they're either underestimating what they can pay or are playing you. Or perhaps both. If they can't pay, they need to decide whether they can still afford to live in the community, and if they can't, they may as well bite the bullet and move on.

Nice to know you have oodles of money now(my community should be so lucky!), but who's to say this will continue? What happens down the road if you're faced with two or three, or more homeowners who make deal after deal to pay and never do? Do you want them to say "Well, the board let Mr. Smith off the hook, why not me?"

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JohnK3 (Pennsylvania)
Posts: 967
Posted:
Shelia observes:

>>>Nice to know you have oodles of money now(my community should be so lucky!), but who's to say this will continue? What happens down the road if you're faced with two or three, or more homeowners who make deal after deal to pay and never do? Do you want them to say "Well, the board let Mr. Smith off the hook, why not me?"<<<

Good point. But my analysis is based on the current conditions on the grounds. Passing on enforcement for this HO probably does not preclude future enforcement as to others (but we'd have to see the docs to make sure).

It's a business decision. It's a judgment call for the BOD to make.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
In a case like this the reason for foreclosing would be to remove them from the property. They need to be kicked out, then replaced by a paying unit owner. No free rides. Every month they stay is another month of dues the entire community will not receive.
JohnK3 (Pennsylvania)
Posts: 967
Posted:
Steve,

I might agree if we knew a paying owner would immediately step in to fill the void. If the newbie was on the hook for the amounts in arrears, all the better. Times being what they are, however, that void could last for months or even years. So, Kirk has another wrinkle to consider - a vacant unit and all that comes with it.
MaryA1 (Arizona)
Posts: 7,043
Posted:
SheliaH wrote: "As treasurer of a community that's fighting the same battle, I say foreclose. It may be a "lose-lose" situation for everyone, but to me, the fairness issue should apply as much to the homeowners who are paying as this one who's not. What happens down the road if you're faced with two or three, or more homeowners who make deal after deal to pay and never do? Do you want them to say "Well, the board let Mr. Smith off the hook, why not me?"

Speaking of fairness, how fair is it to the members who have to pay the attorney fees, collection costs, court fees, etc when this member doesn't have the money to pay his debt? You can't squeeze blood from a turnip, even to just make a point! Each delinquent account must be looked at objectively. If it's apparant one member who is in foreclosure with the bank doesn't have the money to pay the HOA, then it's time to write that one off. Accounts that are not in forclosure by the bank can be foreclosed by the HOA. Each month my board has these decisions to make. Some accounts are written off as bad debts, others are foreclosed on. We've never had a complaint from a delinquent member that Joe Blow's account was written off, why can't theirs be too. IMO, that's not something the BOD should even worry about when making their decision. BTW, how does a member even know who's account has been written off???
DanaB1 (Connecticut)
Posts: 319
Posted:
Kirk,

I have had one owner, good economy or bad, stops paying......goes to attorney.......pays fees and attorney costs......then stops paying and does it all over again. Now due to the economy it's worse due to the fact that more months of non payment go by. In Ct. the association can get back up to 6 months of common fee payments. Her "renter" approached me the other day because the water company was going to shut off water to the unit. He (the renter) paid the owner's water bill.

Meanwhile the owner drags it out with the association attorney by saying she'll pay. I'm tired of it and want it foreclosed. Problem in Ct., and perhaps your state, is that judges don't like to evict people from their homes for not paying their common fees. And now with the Obama sympathizers it's even worse.

In our association condos sell as fast as they come on market, even now. I don't know what the market is like in your area, only you do. So don't buy the hype of other posters as fact that you will end up with an empty unit/building. That might happen where they are but it might not be happening where you are.

We used to let unpaid fees go 90 days before being forwarded directly to attorney, we have since changed that to 60 days. Why let it go another month when the foreclosure process takes so long and you can only recoup 6 months of fees. (I don't know your state's laws concerning super lien's and your association's rights to payment.)

Dana
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Well, it is a long story, no doubt of that. But to me, there has to be a trigger that sets off this lien process by the association. I would imagine you all are past that.
I don't see it as anything other the the Boards Mandate to protect the association. Granted, the Board has to make decisions and from the sound of it the Board has decided they have no realistic hope of re-couping what they lost and feel it is just a matter of how much more they are forced to lose. Given that conclusion, that is the trigger to foreclose to protect the association. Done deal. As said by many no one likes this forclosure business. The board has to act on information, have they determined they have all the information? Can they help this guy, if they wanted to, could they, should they, all information. From the information as presented they had their decision made for them. Did they get good information......another question, but the die is cast here.

I would suggest the Board consider drafting up a Foreclosure Procedure drawn up by a lawyer. The purpose is not to protect the owners, the procedures would be to protect the association from being sued by someone for not abiding by their fiduciary responsibilities, and how much money you got doesn't fit in the equation.
SheliaH (Indiana)
Posts: 6,964
Posted:
MaryA1, we do have a uncollectible line item in our budget - in fact, we increased it for this year, and we've already used up half of it to write off one large account. As for the homeowners knowing which account is written off, ours have never asked - the minutes only refer to account numbers to protect privacy, although I guess if anyone was truly curious, he or she could request a copy of the itemized financial report.

And writeoffs aren't entirely the end of the story - unless there's been a bankruptcy, we turn the account over to a collection agency, and if something ever comes of it, hooray. Every so often, our property manager or attorney will get a check from a long ago written off homeowner who eventually found the money to pay the debt to clean up his/her credit

We do look at the accounts objectively and only pursue foreclosure when everything else has been tried and failed (and I do mean everything.) No one likes to see anyone lose their home, but if there's no hope whatsoever in collecting, it's best for that homeowner to move on. I live in a community of townhomes, so we don't have the option of, say, not mowing the lawn of a non-paying homeowner (otherwise we risk being cited by the health department and the neighbors who are paying wouldn't appreciate a forest growing next door).

In this case, I'd want to know why the homeowner kept breaking the payment plans - did something else happen to him or her financially (e.g. job loss, followed by major illness?) If I know what's happening, I'm more than willing to take a look at the plan and make adjustments, because a "slow nickel" is better than a "fast dime." The problem is, some of these homeowners don't say anything - they make an agreement, follow through for a month or two and then stop. The board isn't made up of psychics - if we don't know what's going on, we can't help. And we hate being played by people who aren't even making an effort to pay.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
MaryA1 (Arizona)
Posts: 7,043
Posted:
Sheila,

True, board members are not psychics. If the member doesn't contact the board to ask for a payment plan or more time -- whatever -- the board has no recourse but to do whatever they think is in the best interests of the assn. I do not advocate contacting the member to ask what the problem might be. IMO, it's up to the member to make the first move on that. When you turn over an account to a collection agency I imagine the cost gets tacked on to the members' delinquency; however it's only recouped if the member pays. Correct me if I'm wrong, but I wouldn't be afraid to learn that the assn is paying out more in collection fees than they're getting in return. Then when the account is finally written off the amount is greater than it would have been if not turned over to collections. Bottom line: is it worth the expense? That is what the board needs to determine.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
Then when the account is finally written off the amount is greater than it would have been if not turned over to collections. Bottom line: is it worth the expense? That is what the board needs to determine.

I would also charge the homeowner the cost of collection. No need to leave money on the table.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Mary and Sheila,
Like all good conversation, something always gets produced.

Mary asks the question about the cost of collection and maybe raises the issue of should the association even get involved at all. Does this mean then the association should do whatever they can to collect but spend no money trying? Some seem to be saying, "we go by the book." A step like process that leads to spending money to collect. Others seem to indicate they make individual value judgments and decide how hard to push. One bit of information we seem to have no real handle on: Does ANY association ever collect money from a foreclosure sale?

Can we get some input on that? My association had some foreclosure 20 years ago, but that is no help. The number of foreclosures varies greatly from one Regime to the other, is that a factor?
MaryA1 (Arizona)
Posts: 7,043
Posted:
Robert,

If the collection costs (including attorney's fees) are the same or greater than the delinquency then it makes no sense to go that route. Also if the property owner has filed bankruptcy there is no point in trying to collect from him. These are judgement calls the board must make after reviewing each delinquent account individually. My board addresses these issues each month. We have several schedules that are reviewed each month:

1) Delinquency Status Report: a list of delinquencies which shows the total amount delinquent (how much is for assessments, late fees, administrative costs, attorney fees, violation fines) and how old the delinquency is. There is a "comment" line which shows whether the account has been turned over to our attorney; if the property is in bank foreclosure and at what stage; if there's a bankruptcy etc., etc.
2) Attorney Status and Review Report: a schedule of all accounts which have been turned over to our attorney and at what stage they are, i.e., demand letter sent; lien filed; judgment entered; default judgment entered; trustee sale scheduled; written off - file closed, etc., etc.
3) Foreclosure Accounts to Watch: a schedule of all properties in foreclosure and the status of each foreclosure, i.e., postponed; trustee sale cancelled; reverted to bank; reverted to beneficiary; date of foreclosure; property sold, funds received, etc., etc.

In answer to your question, Robert. Out of a list of 30 homes in various stages of foreclosure, dating back to Nov 2008, I see only once case where we received any money back. With these bank foreclosures, I belive the norm is that the HOA doesn't receive a dime! That is why it's important to budget for bad debts. My assn seems to be writing off a certain amount of delinquencies just about every month.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Mary,
All should thank you for this post Mary. You all run a tight ship.
Good guidelines for those in doubt.

As you know we get posts here all the time about associations filing claims after certain time frames have past and all this following the By-laws and getting attorneys or filing private and all the attempts to try and recover money owed for assessments. Throw in the problem of an owner being delinquent with a renter in place and and in some cases the procedures outlined in the by-laws. Taking all that into consideration, do you conclude each and every case must be handled differently? Of course if you do that you are going to win some and lose some, be over fair to some and unfair to others. How about your thought on how to get money from a member that is not in foreclosure? Your covering the bad debt with a line item is something that has to be done and do you compensate by raising the assessment fees to get you back to normal.

I'm looking for what about all this mess makes sense? To you personally. How binding are these collection steps that appear in some by-laws and not in others.

I like to see how you work this out inside your head.
RobertG12 (Arizona)
Posts: 160
Posted:
One of the points that a BOD should consider are the the hard costs and the soft costs. Remember, all the soft costs (like penalties for late payment) are really should not be thought of as income and definitely should not be including in budgeting income. We went through about 6 cases last night and each was treated differently. We always try to get the hard costs back (unless we just write it all off). Then we make judgements on the case presented (usually a letter from the homeowner about their circumstances) with some insight on how the owners are taking care of the property, if they seem to have money to spend on other things... We want to make the offer to the homeowner attractive enough to get the hard costs back. The soft costs are just good to have it justified.

Having said that, the policy to get to the point of making the enforcements must be handled the same way for all. A well defined set of dates for when letters go out, when penalties are added, when liens are done...
KirkW1 (Texas)
Posts: 1,665
Posted:
Thanks for all the replies so far. This is something that I have struggled with and it is sometimes hard to separate emotion from logic. It would be easier if they didn't live on my street.

But to be honest, I am not sure that the whole thing has not been setup for failure. The thing is that I have been in a place where it was out of sight, out of mind and to be honest, I have failed to pay something purely because of a lack of a bill. So I will leave that something like this could be happening here.

Our management company charges $15 for each additional bill beyond the annual bill. (This is a hard cost.) And while a receipt might be sent, I don't believe they have sent anything that would remind the owner to pay this monthly agreement. Thus they pay and then forget. (And then again it could be they do this on purpose.)

The personal portion is that they have a ton of cars in the street all weekend every weekend. I can't say that I think something illegal is going on. But it is just annoying being every weekend (and sometimes during the week too).

No, it is not about us hurting for money. Last year we spent only 2/3 of the paid dues. Further, we have about two year's worth of what we collect in the bank in addition to the reserve fund which three years ago was at 3000% funding. (Yes, I have the figure correct. We had more in the account then was projected to be spent for the next 30 years and we have put a little more each year. The rest has gone into a non-restricted investment account which is now at nearly twice our annual collection.)

The board is now looking to invest back into the neighborhood. We are going to see if we can put in nice looking street signs and add to the number of street lights. The level of dues is not an issue with most people though they want to see something more tangible for the money. (Dues are $200 a year.)

Anyway, I have also spoken with a new board member and he is inclined that we may need to think outside our previous box. Perhaps we will try ensuring that they have a monthly reminder of their promise to pay off. (Unfortunately the developer had run up the collection costs tremendously and we inherited this one. The developer's style was to cause the $200 bill to rocket to nearly $500 in four months and nearly $1500 by nine months time.)
MaryA1 (Arizona)
Posts: 7,043
Posted:
Kirk,

I believe your board needs to adopt a collection policy that outlines each step that will be taken in order to collect delinquencies; i.e., what happens when 15-days past due, 30 days past due, 60 days past due, 90 days past due, etc.

Just sending the yearly invoice then forgetting about notifying members that they are delinquent just doesn't cut it.

FYI, here's my assn's "enforcement policy":

ENFORCEMENT POLICY
1. 15 days past due: The Association will send a Friendly Reminder giving an owner ten (10) days to correct the violation.
2. 30 days past due: The Association will send a Notice of Violation. The owner will be given ten (10) business days to correct the violation.
3. 60 days past due: The Association will send a Final Notice of Violation, indicating that the matter may be turned over to legal counsel if the violation is not corrected within ten (10) days.
4. If the owner contests the violation pursuant to statute at any time during this process, the Association shall respond by statute within ten (10) business days.
5. At any time, the Association may turn a matter over to legal counsel.
AnnJ2 (Colorado)
Posts: 120
Posted:
Have you considered having legal file for a money judgment? That way if you know they have jobs you can garnish wages not to mentin oif they are upside down on the mortgage and try to re-fi 10 to 1 the bank would require that this judgment was paid prior to or in connection with funding.

Here is another outside of the box option that we have used as well. Send a notice to the mortgage holder advising of the delinquency and intent to foreclose the property and asking for a payoff amount for the mortgage. In some cases the mortgage holder will then put pressure on the owner to pay or will pay themselves to protect their interest. but be aware that they may take the next step to further protect their interest by beginning their own foreclosure if the owner is delinquent at all with the mortgage.

Be sure you already have a continuing lien filed against the property.

while each account does need to be looked at individually there also has to be consistency of decision making that is where the collection policy comes in and should be followed. It is never an easy decision to pursue legal collections but it is a business and must be run like a business regardless if the association has funds in the bank now.

Another option is to go with the payment plan again but only with the st up of ACH (where the associatin drafts their bank account for the payment each month) along with a court filed stipulation to the payment plan. More teeth and easier to enforce but only logical if the board really beleives that the owner can afford to pay the amount agreed to.
SheliaH (Indiana)
Posts: 6,964
Posted:
AnnJ2, I like your idea about notifying the mortgage company, but how do you go about finding out what that is, especially since these things have been brought and sold all over the place (one reason for the current foreclosure crisis). I'd love for our attorney to take this step(or even property manager if it saves time and money). Homeowners may not listen to the big bad HOA board, but perhaps if the mortgage company starts calling, they'll straighten up.

(Another reason I'd love to see legislation that would make HOA fees part of a mortgage payment. Since mortgage companies have a much better chance of getting its money or most of it in case of foreclosure, the assessment could be part of the mortgage payment and then they can deal with the homeowner any way they like).

I also like the court filed stipulation to a payment plan - how do you go about doing this? We have several homeowners on payment plans and for the most part they are paying, but it might be nice to tack this onto a plan with a homeowner who's made plan after plan and then broken it (which started this entire thread)


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
I also like the court filed stipulation to a payment plan - how do you go about doing this?

You sue them in small claims court. When you win, the court awards you a judgment, and based on their ability to pay they might set up a payment plan. Could be a lump sum, garnished wages, etc....
AnnJ2 (Colorado)
Posts: 120
Posted:
Shelia,

We have run into ones that have sold or have a different "servicer" and it sometimes takes time to get to the correct party to notice and they are never easy or fun to deal with. but eventually they all have to cough up the information. Sometimes you get a good wone where they actually filed and recorded the change in mortgage company and servicer. So pull title first before anything else. I am management we do all the leg work for this rather than having the attorney do so to save teh association the legal fees. It is just research afterall and does not require a law license to do it. On occassion we do have to bring them in to do the nasty gram to someone who won't fork up the informaiton but rarely. it just takes persistence. On occassion we ahve sent out a very generic letter to the owner asking for the information. Sounds nefarious I know but we are trying to gain payment for the corporation and they are required to provide that informatin to the associaiton so nothing out of line just perceptually it looks funny doing it when delinquent.

I woudl ont want dues attached to mortgages then there is no effective way to go after those that don't pay. Banks will always have more money to fight a delinquent notice and tie you up in court with major expenses. Just becuase it is part of a mortgage payment does not mean automatically it will get paid.

the court filed stipulation is a document that your attorney will file with the court. Each state is different I am sure but actually having the court hearing first may not be required. Here I know we ahve had to service the owner and set a date first, then when they negotiate a deal we cancel the court appearance and enter the stiulation instead and it is signed by the judge or magistrate as the case may be.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Quote:
Posted By SteveM9 on 05/22/2009 12:16 PM
I also like the court filed stipulation to a payment plan - how do you go about doing this?


You sue them in small claims court. When you win, the court awards you a judgment, and based on their ability to pay they might set up a payment plan. Could be a lump sum, garnished wages, etc....

Steve,

I don't believe garnishing wages would be set up with the initial judgment, but only if they fail to pay after a default judgment. I believe a Debtor's Exam (a separate court action) must be held b/4 wages can be garnished. At least this is the process in AZ; other states may do things differently.
KirkW1 (Texas)
Posts: 1,665
Posted:
In Texas garnishment only happens for the following:
1) Debt to the US government (since they overrule our laws).
2) Unpaid child support services.

There is a collection policy though it needs to be amended. Quite honestly it is a poster child for stricter laws on HOA collections. It also appears to have been written to maximize profits for the attorney and management company.

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