💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in

TerrieB (Arizona)
Posts: 6
Posted:
There has been a very big problem with a contractor doing an addition in our commumity. Many complaints have been received by "Safeguard" our Gate Guards. These guards have told me personally that there have been more complaints from many different people about this project than all the other complaints they have ever received. This construction has been going on over many months. For some reason the Contractor has ALWAYS pointed & yelled about "Those People", meaning me & my husband. Why on earth he feels We are the ONLY people complaining is beyond me. The President of our HOA was the LISTER of this particular home under construction. The Contractor has done work that lasted several months Across the Street from the HOA President. The President of our HOA swears up & down, he has NEVER known this contractor.....When the Hoa Pres. refused to enforce our CC&R'S, I went to a Board of Directors that happen to have the Last Word on some of our CC&R'S. I was able to get some things put into place to enforce our CC&R'S. I have attended the last 3 HOA Meetings, where there has been "colorful" insults said between the HOA Pres. & myself. This contractor has been calling me & my husband names for sometime now. The other day & I walked over to him and told him that he was a guest in this community and he should act like it. He started in on me with knowledge from the HOA meetings that there was no way he could know about unless the HOA Pres. told him! This thug or a man threatened to harm me & my husband. This is a Private Gated Community, so the Police are very hesitant to even come in here,k unless there is a real crime. All along the HOA Pres. has been disclosing exactly WHO has been complaining about him...Discussing with him how they could get me to shut up at the HOA meetings, etc.! I certainly know this is no crime. However, aren't there any ethics the Pres. of an HOA should adhere to? We have a management company to make complaints about our neighbors, or problems in the community, for just that reason - neighbor need not confront another neighbor so there is no ill will. I would GREATLY APPRECIATE your thoughts on this type of behaivior.
Thank you
RogerB (Colorado)
Posts: 5,067
Posted:
Terrie, to clarify I understand from your post that a new house is being constructed in your gated community. There have been complaints about the contractor by you and unknown other owners. Certain unspecified violations of the CC&Rs have occured which the Board has not enforced. You and the President are at odds. You and the contractor are at odds.

So what are the violations you want enforced? Or is it that the construction of a new home over several months is next door and disturbing the tranquility of your life?

It appears that the behavior of the President, the contractor, and you could be much better. Since you have no authority over the contractor I suggest you quit communicating with them. File your complaints with the management company and request they give you feedback on actions taken.
If this does not satisfy you then present your complaints in writing to the Board in a civil manner without disrupting Board meetings.
WilliamT (Arizona)
Posts: 489
Posted:
Terrie,

You have not detailed the specific complaints about the contractor.

You have not detailed which covenents the home owner, or person who hired the contractor is violating.

You must be specific as to the complaint, and quote the exact wording of your CC&Rs that are in violation. Otherwise, no one can give you proper advice.

As Roger stated, you have no authority to be voicing complaints directly to the contractor. The owner of the house the contractor is working on is responsible for the contractor, and your complaints should be through the BOD.

Your complaint should be in writing to the board of directors through the management company with very specific complaints and references to the covenents the home owner (through his contractor) is violating.

The statements about the guards at the gate is all heresay and have no value. They are employees of the HOA, not members.

If other neighbors have the same complaints as you, then perhaps you can ask them to write letters to the board also. But again those letters must detail the complaints and the covenents they are violating. If they are not violating any covenents, then they should be allowed to complete the building without any interference.

Getting into a shouting match with the board president will not solve any problems. It will cause more. Perhaps you should listen to what the president is saying to you. He may be right. While you may be inconvenienced while the house is being built, that is a fact of life that we all must live with when there is construction going on nearby. It may be an inconvenience for awhile, and afterwards the improvements should be worth that inconvenience.

Getting into a shouting match with the contractor is dangerous. If you and/or your husband have approached him and are shouting at him, then you are in the wrong. He has a right to defend himself against what he may consider verbal abuse, and he could call the Police on you for verbal assult and preventing him from performing his job. Shouting matches can escalate into physical confrontation with someone getting seriously injured and possibly faced with a law suit. And since there will be documented evidence of yours and your husbands agressiveness toward the contractor and the BOD, you could be the one that gets sued.
GeraldT1 (<Not Specified>)
Posts: 519
Posted:
TerriB,

The details and dramatics of your situation aside, your question was, "aren't there any ethics the Pres. of an HOA should adhere to?".

Unless there is a code of conduct regarding privacy in your by-laws, than the only ethics the Pres. should adhere to are those that govern all law abiding citizens and neighbors.

Is it ethical if the Pres. divulges meeting info to the contractor? NO. Is it ethical that you are discussing the construction matter with the guards, or that you and the Pres. are sparring in meetings? NO, and NO.

Why doesn't everyone take a chill, address what the violations are, and invite the contractor to attend a meeting with the board, yourself, and the architectural review committee (ARC) members before matters escalate into an alternative dispute resolution (ADR).

Is it reasonable to expect zero mistakes in construction? NO.

Does your HOA have and ARC or ADR committee? As for ADR, it may be unethical if there is no process to amicabably settle disputes that neighbors may have. Check your gov. docs. or state laws about ADR.

Best of luck!!
GeraldT1
NNJ
TerrieB (Arizona)
Posts: 6
Posted:
I thank you so much for your insight. You are all right, about the fact I did not explain myself well, and as for myself, I could certainly act better, and I intend to. I always value the advice I get here. I live in a completed community. The construction is an addition to an existing home. One of the problems involved is a conflict of interest - Our HOA President listed this home, sold this home, and happens to be the Chairman of the Design Review Committe where the plans for this addition were approved. It was approved at a time when one of the Design Review Committee members was absent - who would have definitely voted against the Design of the Addition. It does not conform in several ways to the rest of the communities homes, as per our CC&R'S. A flat roof was allowed on this addition along with a 3rd car garage that is oversized, which break our CC&R'S. The worst covenant broken that can be corrected at this point is the "Main Water System", all of the pipes & meters involved were placed directly in front of one of the garage stalls, right in front of the home, which is not allowed. Our homes are not built to the width of the lot, (Zero Lot Lines), they are built to the length, which means the front of these homes are narrow. The homes are all uniform which is required by the "Preserve" land that we are built on. They controll the colors of the homes & roof selections, etc. Because I went to the "Preserve" BOD, this homeowner is now being sued by the "Perserve" for refusing to move these water pipes to the side of the home where they belong.
This contractor was also parking several Huge trailers in the driveways of homeowners that are not here in the summer, without their permission. The Pres. of our HOA said the contractor had gotten permission from the owners of the homes. When he was proved wrong, he wasn't happy. There are NO trailers allowed to be parked overnight, as per CC&R'S. The Pres. of our HOA would override all complaints, ignoring the CC&R'S. Our HOA Pres. has been in office 3 years, and says he had no idea trailers could not be parked overnight! There are fines the homeowner must pay to the "Preserve" BOD when this was brought to their attention, which has made the Pres. of our HOA irate with me. This construction project has been going on for 6 months, it was supposed to be done in 2 months.

Over time there have been many other incorrect actions the Pres. of our HOA - The "Preserve" BOD has been "watching" him for some time. Our HOA President has been spoken to by the "Preserve" President. So, I am really not a "nut case" as I may sound.

I thank you once again for your wisdom and I plan to take the advice of you all!

Thank You!

RogerB (Colorado)
Posts: 5,067
Posted:
Terrie,
You certainly should be upset about these serious violations. Why hasn't the Board taken action against this President? The President should be removed from office. They obviously lied about neighbors approval to park trailers and demonstated very poor judgement (at best)on the other matters. The MC should also be held accountable for their failure to perform if they are responsible to monitor for violations of restrictions.

A President should not serve on the DRC and never be involved in a request when they obviously have a conflict of interest.
Also, the homeowner should be advised in writting that DRC approval of items, including the water system, which can be corrected is recended.
GeraldT1 (<Not Specified>)
Posts: 519
Posted:
TerrieB,

No, you are not a nut case, nor do you sound like one.

When dirty rats are exposed, they get nasty before they scurry away and go back to the hole they crawled out of.

Keep up the good work!!
GeraldT1
NNJ
TerrieB (Arizona)
Posts: 6
Posted:
Roger, I certainly feel this President should be removed. The "Preserve" BOD has been trying to push him off of the Design Review Committee for some time now, they were tired of his antics long before I was in the picture. The problem is, people that have complaints, even other members of the HOA Board, are nowhere to be found when the time comes to Speak Up. I have been shocked, but not surprised. There are approx. 700 homes in my development, when 10 people attended the last HOA Meeting the President called it a "Well Attended Meeting"! Usually only about 3-4 people out of this entire community attend. People have just gotten fed up trying to get things straightened out. I am an army of one, and will probably give up in the end too... I am curious about exactly how many people voted in the last HOA election, which was in January. I'm going to ask to see the Ballots. I just want to thoughtfully, step by step, try to make it more difficult for this HOA President to get away with things.

What's very upsetting is, when the plans for the home Addition were approved, the "Water Main" position was not shown. The home buyer & his partner are also reators. I know in my gut, the placement of the "Water Main" was purposely left out of the plans.

Maybe you could help me with a question I have.
When homeowners call and make a complaint, usually when it involves parking, etc. at night, they call the guard gate & give them the complaint. The complaint is then given to the Community Manager, who is the HOA President's "personal butler". If the HOA President wants him to look the other way, he does. Would it be wrong of me to suggest that the complaints received at the guard gate be logged in on paper, so there is a record (paper trail). So when many people have complained about the same thing, the HOA President will not be able to say, One person is the source of all the complaints. Is it reasonable for the HOA Board to vote for something like this?

Thank you so very much for all of your invaluable information.
Terrie
RogerB (Colorado)
Posts: 5,067
Posted:
Terrie, you certainly can ask the guard to log in complaints. However, that doesn't mean he has to comply unless the Board makes such a request. So I would encourage all complaints to be presented in writting to the Management Company with a copy to the Association's Registered Agent with a request it be maintained in the official association files.

Since the plans for the home addition did not include the position of the "Water Main" then it has not approved at that location. Thus the association can demand (and if necessary legally force) it be moved.

Perhaps if you educate the 700 homeowners that they have about a ONE HALF BILLION DOLLAR association being run by a person who is threatening their property values it might move more of them to action. It never ceasdes to amaze me that people have so little concern about what is often their greatest financial investment!
GeraldT1 (<Not Specified>)
Posts: 519
Posted:
TerrieB,

Regarding your inquiry into the ballots, typically there is a statute of limitations upon concerns regarding counting discrepancies. Look to your by-laws. Unless you have a valid reason to be concerned about ballots of a previous election, valid meaning some sort of proof that the election was rigged, I'd let this go, you are not likely to turn back time, and focus upon proving the President's flaws really does not have to made more apparent.

Are you going to step up to the plate, join the board, and take the President's officer position if the other BOD members appoint you to the officer spot after you are elected? If not, what end is achieved by making it more difficult for the President to get away with things?

Best of luck!!
GeraldT1
NNJ

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

  • ✓ Ask follow-up questions
  • ✓ Share your experience
  • ✓ Get expert advice
  • ✓ Access 350,000 discussions
Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here