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FrancescaM (Washington)
Posts: 264
Posted:
We have had over the last year or so a couple of complaints from one single homeowner in regard to his neighbor below and having barkding dogs. I also support a comfortable peaceful environement in our condo buildng. I owned dogs, I know how hard this can be ( maybe that is why I own cats now..ha ha ) None the less....

This homeowner and his neighbor have been at it for a few months. We as an hoa can show some involvement in regard to noise issues and some steps the homeowner with the dogs has taken to deal with the issue at hand. ( this is about 6 months ago )

Our HOA President coincidently lives a door or two over by the reported dog barking. NO other units have complained. IN fact neighbors have written the board to say that they do not hear barking etc.

The orignaly complainer now notified us that he was kept up until about 1am with dog barking and that this was a week ago. He stated he wants to get his attorney involved.

As bizarre as this sounds. I usually support those who's peace is being disturbed, but nobody else in the immediate area has complained nor do they hear dogs barking.... it's hard to intervene when there is no proof of his claim.

Attorney or not... it's a tough case to pursue on an HOA end or legal is it not? I also am a fan of contacting animal control if there is an issue with nusaince barking.. but nothing on the level has been done either.
BrianB (California)
Posts: 2,820
Posted:
1) do you have a covenant that has been potentially violated?
2) has a complaint been made through proper channels to the HOA?

MaryA1 (Arizona)
Posts: 7,043
Posted:
Francesca,

Is he threatening a lawsuit against the HOA or the neighbor with the barking dog? More info please!
DJ1 (Ontario)
Posts: 798
Posted:
Different people have different sensitivities to noise. Just because others aren't bothered by it doesn't mean it isn't happening.
FrancescaM (Washington)
Posts: 264
Posted:
he isthreatening to sue both homeowner and hoa. NO convenants have been violated. No other complaints about the dog itself. However, the owner of the dog has gotten very volatile messages taped to her door from the neighbor.

MicheleD (Kentucky)
Posts: 4,491
Posted:
Your HOA doesn't have a nuisance clause?

DJ1 (Ontario)
Posts: 798
Posted:
or a 'quiet enjoyment' type clause?
MaryA1 (Arizona)
Posts: 7,043
Posted:
Even if they do have either of these type clauses, I would think more than one neighbor would have to complain about the barking dog.

I would just let this guy vent. If he wants to file a lawsuit against the HOA he won't get anywhere if he has no proof the HOA violated any of the docs and actually what proof does he even have against the neighbor with the dog? IMO, he's just making threats and it's best to just ignore them. Just my opinion, of course.

BTW, I have a neighbor with a barking dog but I would never go to these lengths. At one time we put a city code brochure about barking dogs on the door and the barking stopped for quite awhile. Now it's started up again, but we haven't complained as there was a death in the family a couple of months ago and I don't think it's proper to make any complaints at this time. Kids and animals cause so many neighbor disputes!!
MicheleD (Kentucky)
Posts: 4,491
Posted:
Mary, with all due respect, I disagree.

If the dog is a continuing nuisance with noise to a member, then the member who is hearing it should be able to both document it and record it.

If the member can do both, that, to me, would be sufficient evidence that a nuisance or noise violation is occurring.

Our documents don't state the minimum number that have to observe or be bothered by an annoyance for it to qualify.

If it is impeding on even one person's enjoyment of their home, then the offending homeowner should bring the problem under control.

The key is, however, verification.

Again, if the homeowner who is being offended can document and record the violation, thereby verifying its existence, then, if such a clause exists in the governing documents, the board should move to enforce.

DJ1 (Ontario)
Posts: 798
Posted:
Using Mary's logic then how many members have to complain before ANY violation of the CCR's moves forward? IF one isn't enough then I think Mary is going down a slippery slope.

If I complain about someone parking a boat (assuming it is in the CCR's) does that mean the HOA doesn't have to act?
MaryA1 (Arizona)
Posts: 7,043
Posted:
Michele,

If the board were to allow this taped documentation to determine if there is a noise violation, I can think of all sorts of ways that a mean-spirited person could provide this "proof". For one thing, he could tape his own dog barking and claim it was the neighbor's dog. Or he could tape the neighbor's dog barking one time and record that over and over. I can think of more scenario's, but I think you get the picture. My city has a barking dog ordinance and 3 neighbors must also attest to the barking. You cannot just rely upon the person making the complaint. There are a lot of mean-spirited people in this world! Just my opinion, of course.
MaryA1 (Arizona)
Posts: 7,043
Posted:
DJ,

A parking violation and a barking dog are two totally different types of complaints. Any one can see the boat parked illegally, but not everyone hears the barking dog. Suppose I just don't like you as a neighbor and you have a dog. Walla! I can just complain that your dog barks constantly; with no verification from anyone else, therefore, you're sent a violation notice. Is that fair?
GlenL (Ohio)
Posts: 5,491
Posted:
I would send the complainer a letter from the HOA stating that the BOD has investigated the problem and asked other neighbors who deny hearing the dog and that if the problem repeats they should contact animal control or the police to document the incident.

Studies show that 5 out of 4 people have problems with fractions
MicheleD (Kentucky)
Posts: 4,491
Posted:
Mary, sorry, again, I need to disagree with you.

Our county does not have such an ordinance.

One person's complaint is enough.

In addition, they also use tapes of the barking as back up.

I'm just saying that however it's done, it does NOT have to be a problem to OTHER homeowners in order to qualify as a nuisance.

However deep into the weeds you want to get with the details, that is the top line.

All it needs to be is confirmed. If making a tape doesn't satisfy you, find another way to verify.

We just had this come up last week, as a matter of fact.

One homeowner has been complaining about her neighbor.

The board had been unable to confirm.

So we told her to call us the next time it happens and someone will be there right away.

Fortunately we didn't have to go over there.

The president got a phone call at 1:00 in the morning, and the woman held the phone up.

Sure enough, there was a dog barking non-stop for as long as she sat there on the line with the president.

She then also called and when the president didn't answer (he was at work and left the cell phone at home), she let the phone down and the dog barked into the phone for almost 15 minutes non-stop until she hung the phone up.

Good enough for us.

And, none the the other neighbors "heard" the dog barking. . . .

It happens. I'm sure there are ways to confirm if it is occurring.

MicheleD (Kentucky)
Posts: 4,491
Posted:
By saying our county does not have such an ordinance, I meant it does not require a minimum number of people to complain about excessive dog barking for it to be an issue. One is enough, if it can be confirmed.
FrancescaM (Washington)
Posts: 264
Posted:
Quote:
Posted By GlenL on 03/21/2009 2:25 PM
I would send the complainer a letter from the HOA stating that the BOD has investigated the problem and asked other neighbors who deny hearing the dog and that if the problem repeats they should contact animal control or the police to document the incident.

Hello Glen.. we have done this. Actually about 6 months ago we got a scathing letter from the man who complained about the barking dogs. We did investigate, interviewed neighbors as we area a complex and this lady had shared walls all around her unit. Nobody then felt comfortable nor did the believe the dogs bark non stop until 1-2 in the morning.

What was found out is that there is a hateful personal vendetta between the complainer and the dog owner. The owner has received several hateful threatening letters on her door and can't be proved but vandalism to her plants and flowers.

I support the hoa having a meeting, letting this man vent and see where this goes. He unfortunately has in writing to our board his personal conflicts with this lady and it really looks like to me he is just going tit for tat.

Hard to imagin there are people like this. My concern was the mention of an atty for legal suit. I would think upon examination that this would be a hard case to pursue.
MicheleD (Kentucky)
Posts: 4,491
Posted:
No, it's not hard to imagine that there are people like that.

They are all over.

On the other hand, I can attest to how stressful excessive barking is.

I also know that it's not uncommon for others to simply dismiss it or say it's not a problem, when really it may be.

I expect this will get much farther out of control before it gets better.

It's easy to dismiss things as "vendettas." However, maybe the vendetta arose from the dog owner's ignoring all requests and attempts to keep the dog from excessive barking. I don't know that it did, but it's at least conceivable.

Don't underestimate what someone stressed and pushed to the breaking point may do.

I would recommend an unbiased, third party conduct a meeting of all parties to see if this can't be worked out.

DJ1 (Ontario)
Posts: 798
Posted:
Quote:
Posted By MaryA1 on 03/21/2009 12:09 PM
DJ,

A parking violation and a barking dog are two totally different types of complaints. Any one can see the boat parked illegally, but not everyone hears the barking dog. Suppose I just don't like you as a neighbor and you have a dog. Walla! I can just complain that your dog barks constantly; with no verification from anyone else, therefore, you're sent a violation notice. Is that fair?

Mary, the point I was trying to make was what I understood you were saying on the number of complaints needed before taking action on a CCR violation.

You are not quite correct that 'any one can see the boat parked illegally'. Those in the area can see it, or those who choose to come to the area can see it, but those in the subdivision further away won't necessarily see, or be impacted, or bothered by it.

It all comes down to proximity and sensitivity to a paricular violation.

If I have a neighbour with a boat next door, and I am not bothered by it, and I don't complain, does that mean it isn't a violation, whereas one other neighbour does complain, it suddenly is a violation because he had a sensitivity/distaste for a boat being there?

Maybe the other neighbours are old and deaf (no insult intended) so they aren't bothered by the dog barking, or the guy complaining works the night shift and sleeps during the day when the dog is more active (barking). There could be a whole variety of reasons why he is the only one complaining/bothered by it but that doesn't change that his quiet enjoyment is 'allegedly' impacted so I still think one complaint should be sufficient to investigate at the very least.

DJ1 (Ontario)
Posts: 798
Posted:
FrancescaMm which came first, the tit, or the tat?

Dog annoys the H out of me, so I become less tolerant of other things neighbour is doing, start sending them letters, etc..
MaryA1 (Arizona)
Posts: 7,043
Posted:
DJ,

I understand what you are trying to say; however, IMO, comparing a parking violation to a barking dog complaint is like comparing apples to oranges. Whether a neighbor 3 streets over can see the boat parked in violation of the CCRs doesn't matter, the CCRs explicitly state the violation. As for the barking dog, the complainer must prove it's a violation. The method of proof is what we've been talking about here, not so much whether or not its a violation.
FrancescaM (Washington)
Posts: 264
Posted:
Quote:
Posted By MaryA1 on 03/22/2009 10:04 AM
DJ,

I understand what you are trying to say; however, IMO, comparing a parking violation to a barking dog complaint is like comparing apples to oranges. Whether a neighbor 3 streets over can see the boat parked in violation of the CCRs doesn't matter, the CCRs explicitly state the violation. As for the barking dog, the complainer must prove it's a violation. The method of proof is what we've been talking about here, not so much whether or not its a violation.

I think at this point.. we will have our hoa atty speak to the individual on our behalf. If he is seeking legal counsel he has the right to do so. I don't know what tit or tat went first, but our hoa has a letter from this homeowner filled with personal infomation.. and opions like.. "she is the most ignoratn rude person ever" " I have tried to speak to her and she ignores me" "this person thinks she is too good and that nothing can touch her" "living beyond her means".. etc. etc etc..
MicheleD (Kentucky)
Posts: 4,491
Posted:
I don't think I'd have too many "kind" words to say about a neighbor who lets her dog bark excessively, whether she KNOWS it bothers anyone else or not. . . she apparently has been told it does.
EllenS1 (Florida)
Posts: 1,148
Posted:
Mary, Don't you just love it with people that threaten lawsuits? It makes me laugh..let them take their best shot and when they learn what the initial retainer will be they seem to fade away. If they were really serious they would get their attorney to notify the hoa.
EllenS1 (Florida)
Posts: 1,148
Posted:
DJ,

I don't believe in this instance one complaint is enough. In our hoa we have two next door neighbors who complain about violations against each other all the time. Initially we tried to act on the violations but it became apparent it wasn't about the violations (which both were guilty of) but their hatred of each other. Our board finally decided to tell them both if they felt it was important enough they need to contact the city, code enforecement or get an attorney. The board is not a mother who should be exepected to take sides in kids who fight.
DJ1 (Ontario)
Posts: 798
Posted:
Ellen,

Whether the neighbours hate each other or not doesn't change that they have reported violations which is the function of the board to address. It is irrelevant that neighbours hate each other when, as you admit, there were violations. Hatred doesn't negate the BOD's duty to act.

"Initially we tried to act on the violations but it became apparent it wasn't about the violations (which both were guilty of) but their hatred of each other."
DwightT (Idaho)
Posts: 664
Posted:
I mostly agree with DJ. If there is actually a violation and the BOD can verify it, then the BOD has a duty to enforce the CC&Rs regardless of who reported the violation.

BUT: the BOD also has a duty to enforce equally. If in the process of investigating a reported violation the BOD notices a similar violation at another property, then the BOD has a duty to respond to that violation also.

We had a similar situation of neighbor vs neighbor (don't all HOAs have them?) where A reported B for a trash can violation. In the process of checking on it, I noticed that neighbor C (a friend of A) was also in violation, so both B & C got enforcement letters. I later heard that when A started bragging to C about getting B into trouble, C got rather annoyed with A for drawing attention to the issue.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Dwight,

What you describe is called "pitting neighbor against neighbor" and what the proponents of "no HOAs" often use to describe the pitfalls of living in an HOA.
DJ1 (Ontario)
Posts: 798
Posted:
Mary, can't have it both ways, member apathy or on the other extreme, hateful neighbours. A violation is a violation regardless of the motivation in initiating the complaint. Sounds like a new twist on 'selective enforcement'. You select not to enforce depending on who is complaining. Let's not enforce if it is a BOD violating. Slippery slope imo.
MaryA1 (Arizona)
Posts: 7,043
Posted:
DJ,

I agree with you! But, in this particular case, the h/o must prove the barking dog is a nuisance. Whether the neighbor is being vindictive in her complaint or whether it's a valid complaint is the issue at hand. I think some of the comments made in this thread have gotten off-topic. A barking dog complaint is something that requires proof b/4 the BOD can act on the complaint.
DJ1 (Ontario)
Posts: 798
Posted:
Mary,

And what is proof? What does the BOD require so a HO doesn't take certain actions they think is proof, only to have a BOD say it isn't.

The HO will need specifics as far as guideance from a BOD.

A quick search of some noise bylaws gives some suggestions,

http://www.bolton.gov.uk/portal/page?_pageid=62,120899&_dad=portal92&_schema=PORTAL92

"A person making this kind of complaint will receive a diary, a questionnaire and an explanatory letter telling them how to make a record of the nuisance they are suffering from. Once the diaries have been returned a decision will be made regarding how best to reconcile the problem."

Just one suggestion.

MicheleD (Kentucky)
Posts: 4,491
Posted:
Quote:
Posted By DJ1 on 03/25/2009 12:48 PM
Mary,

And what is proof? What does the BOD require so a HO doesn't take certain actions they think is proof, only to have a BOD say it isn't.

The HO will need specifics as far as guideance from a BOD.

A quick search of some noise bylaws gives some suggestions,

http://www.bolton.gov.uk/portal/page?_pageid=62,120899&_dad=portal92&_schema=PORTAL92

"A person making this kind of complaint will receive a diary, a questionnaire and an explanatory letter telling them how to make a record of the nuisance they are suffering from. Once the diaries have been returned a decision will be made regarding how best to reconcile the problem."

Just one suggestion.


OooOOoooOOo!!!

Thanks, DJ, we need this right now for 2 such developing cases.

We've been having the person make notes of the dates/times, but I'm going to "borrow" some of their commentary!
MaryA1 (Arizona)
Posts: 7,043
Posted:
DJ,

I agree, the BOD must tell the H/O what is required to validate their complaint. As I wrote earlier, as an example, the City of Glendale (where I live) requires 3 neighbors to attest to the bark dog. With this type of complaint, I don't believe the board can just take the h/o's word for it.
DJ1 (Ontario)
Posts: 798
Posted:
Mary, 3 neighbours!!!!

That raises all sorts of other issues and discredits the process imo.

What if there are not 3 neighbours close enough, or 2 happen to be hard of hearing etc etc. You're going to ignor a legitimate complaint because a person can't get other (apathetic) neighbours to go along with a complaint? Wouldn't be the first time someone will whine/bi*ch but leave it to others to make a formal complaint.

The person complaining may be more sensitive to noises but that shouldn't disqualify their complaint. Loss of enjoyment is subjective enough as it is. Same could apply to smells or other complaints.

Michele, I agree, and think it is a good idea to make the person complaining do a diary or some other work. It will help minimize frivolous complaints cause it may not be worth the time and effort UNLESS you are really bothered by the barking. There is a certain threshold you have to be annoyed by before a person complains...generally speaking.
EllenS1 (Florida)
Posts: 1,148
Posted:
DJ,

The board tried to resolve these problems with no success. Unfortunately we don't have the ability to fine so our only alternative would be to use an attorney which I expect would have no results except for the attorney fees. We have a limited budget and the board decided to use an attorney for serious issues to be fair to the other homeowners. This problem between these two will continue to be ongoing since they enjoy playing "gotcha" with each other. The board has used code enforcement, etc with the city which in the past has worked well.
MaryA1 (Arizona)
Posts: 7,043
Posted:
DJ,

I didn't write the City code, just relaying it. Frankly, I don't know what the policy of my HOA is; guess I should ask since I'm now on the Advisory Board.
JimH5 (Indiana)
Posts: 17
Posted:
I can tell you that just because you have no other complaints does not mean the dog is not barking. We have small front porches on our condo units and the neighbor to our left lets her dog out there. It barks at all passers by as well as many times in the middle of the night. My wife is HOA pres. so we know that no one has complained but it is definately a problem. We told her to get a bark collar and she did but feels like it hurts the dog so doesn't use it often. Now here's the good news -- she's moving.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Quote:
Posted By EllenS1 on 03/26/2009 7:34 AM
DJ,

The board tried to resolve these problems with no success. Unfortunately we don't have the ability to fine so our only alternative would be to use an attorney which I expect would have no results except for the attorney fees. We have a limited budget and the board decided to use an attorney for serious issues to be fair to the other homeowners. This problem between these two will continue to be ongoing since they enjoy playing "gotcha" with each other. The board has used code enforcement, etc with the city which in the past has worked well.

Wow.

I have no reply to this other than I hope a more reasonable board addresses this at a later date.

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