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MaryM19 (Maryland)
Posts: 3
Posted:
We have a resident who wants the Board to publish a list of those members in good standing, so that by process of elimination, she would then know who has not paid their dues. In previous HOA's we have never published members who have not paid their dues UNLESS there is a lien against them for not paying as that is then a matter of public record. As President, I do not want to provide this individual with this information as I do not know what she plans to do with it. Our attorney has not heard of doing so and is inclined to advise against it as it could bring about a lawsuit. Anyone have any experience in this?
JackieB (California)
Posts: 198
Posted:
I would tell her that I didn't have one, which in our case, would be the truth.
Jackie B
DonnaS (Tennessee)
Posts: 5,671
Posted:

MAry,
Tell her that the Board is on top of the delinquencies and that at this time, because of future or pending litigation against the delinquencies, this information is not open for for publication. We have had this discussion on the site, several times and the answer is always the same. No, the names should not be out for members to hash over. Most attorneys advise against giving the names out.
BrianB (California)
Posts: 2,820
Posted:
ten point bonus to the woman for trying to get the names via a backdoor route.... sneaky, sneaky...
JackieB (California)
Posts: 198
Posted:
why doesn't she simply join the BOD (LOL) and then she could know all?
MicheleD (Kentucky)
Posts: 4,491
Posted:
I'm not sure it's back door or not. I guess it depends on what the OP's governing documents say about the records of the organization.

I also don't know what she means by "publish." Like in a newsletter? Or as a report in a packet of records and documents sent to the membership annually?

Those records are available to anyone in our association.

In fact, last night was our annual meeting.

We have the list of membership there, along with their standing.

Not only are we required to review all ballots against the list, but the list is to be available during the meeting for anyone to review.

The list also contains the reason for the status.

A lot owner does not need to be delinquent to be not in good standing.

If a lot owner has outstanding CC&R violations, their status is not in good standing and they are not allowed to vote.

MaryM19 (Maryland)
Posts: 3
Posted:
LOVE all the responses. This just in: Our attorney has notified us "Do not give out the name of the people who have paid. You are correct that by process of elimination that would identify those who are delinquent. You may reveal the number of homeowner's dues that are paid to date. Even if it is not an actionable invasion of privacy you do not want to subject the association to having to defend such a claim." Just thought I would share this with those who were kind enough to post a message. Might be of help to others with the same issue and "sneaky" neighbors!
SusanW1 (Michigan)
Posts: 5,202
Posted:
Mary, so you are saying that the Board can publish a membership list - and by the simple fact that someone's name is NOT on the list, they are not a "member"?

I dont like this: members are members and if NOT paying your assessments makes you not in "good standing" that could mean certain perks are denied, but I don't think one's membership could be taken away.

What is a Member? simply paying dues?

Heck, I know people who are not in "good standing" several times within the year, but they are always a member.

MaryM19 (Maryland)
Posts: 3
Posted:
SusanW1 - All of the residents of our HOA are members. If you do not pay your dues, assessments or are not in compliance with the covenants or by-laws, then you are NOT a member in good standing, which means you cannot vote in any of the HOA elections or run for officer or board member positions. My original question was, a member of the community (HOA) wanted us to publish a list to be displayed at the annual meeting next month of all those members who HAVE paid their dues. That way, the entire community would know by the process of elimination who was not paying their dues. My question was basically what other HOA Officers/members felt or knew about the legality of this request. I also put in a call to our attorney and my last posting was his response.
BryanG1 (Florida)
Posts: 43
Posted:
Depending on your State Law, some residents can request such information in writing. I would check your State Law or contact your PM or Attorney to get this question answered.

However, if you do decide to give the list to said member, I would block out any dollar amounts if they are shown.
SheliaH (Indiana)
Posts: 6,964
Posted:
No one's ever asked this question (at least I haven't heard it since joining our board). Our general policy is we DO NOT publish the names. When we discuss delinquencies at board meetings (open to the residents), we refer to owners by their account number and nothing else, not even addresses, in case someone knows Mrs. Jones is at 123 Main Street. All of our residents know if someone's delinquent over 30 days in monthly assessments, he or she is considered delinquent. That means no renting the clubhouse or using the pool, voting in Association elections or serving on the Board until the account is brought up to date

You may want to put something in your newsletter about the board's policy - if it doesn't have a formal one, now's the time to make one according to your Bylaws and CCRs.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
MikeS1
Posts: 521
Posted:
Our attorney's advice mirrors what your attorney advised you all to do. However when we turn a case over to the attorney that's over 90 days in arrears and the attorney files a lien; you can say at that point that this is now public record; however, it's still not prudent for the HOA to publish a list.
FrancescaM (Washington)
Posts: 264
Posted:
Quote:
Posted By DonnaS on 03/03/2009 10:45 AM

MAry,
Tell her that the Board is on top of the delinquencies and that at this time, because of future or pending litigation against the delinquencies, this information is not open for for publication. We have had this discussion on the site, several times and the answer is always the same. No, the names should not be out for members to hash over. Most attorneys advise against giving the names out.

Totally agree... this is not ok. If the member wishes to know the confidential info.. tell her to get on the board. ( being sarcastic of course) Reallly it's a issue of confidentiality until a lein is placed.. then only then is it public record.
DonnaS (Tennessee)
Posts: 5,671
Posted:

Having been on a Board and owning a couple of units in associations, I find that many of these associations are filled with retirees and they don't seem to have enough good projects to keep them busy or tired. They then find some satisfaction in being nosy. Not all but many. (I am retired so back off on the retiree harassment. Anyhow, Florida has the right to inspect Statutes for HOAs but there is a point where the Board must use common sense when this situation could cross a privacy line for both the offender and the legal status.
MicheleD (Kentucky)
Posts: 4,491
Posted:
In our association it's not confidential information from other members.

It may be confidential information to the general public, but not to the membership.

MaryA1 (Arizona)
Posts: 7,043
Posted:
In my assn, this is considered confidential information, IAW the AZ Open Meeting Law.
KirkW1 (Texas)
Posts: 1,665
Posted:
It sounds like an attempt to embarrass people into paying their dues. I think it is a bad idea. I would also note that at a leadership conference I went to Saturday we had a speaker talking about collections and the speaker believed that your HOA falls under the realms of the Fair Credit Collections Act. And that would seem a means around the intent to publish those owing money.

You lawyer has said it is a bad idea. In general, going against the advice of your lawyer is not something to do lightly. (Or get one you do trust.) I would tell the person no and hopefully put the issue to rest. If that fails, let your attorney draft a more definitive response. That will send a message that they will not easily push by.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
I disagree. We publish everyones dues in a web page. It was made so you can check "your" dues to see if your current. But other owners are listed too. Being very transparent has helped us. No one complains anymore because they see everything we do.

We use an excel sheet in Google docs to publish up to date information on everyone's dues. Its generic (date, address, cost, paid?, late fee issued?) Its updated every 5 minutes, so the minute we change it. Anyone can access it, provided they have the link.

We also download the excel file from our online checking account and post it once a month to Google Docs so everyone can review it if they wish. People were complaining they pay all this money to the association but don't know where it goes. So we show them exactly where its spent, line by line. Uploading the file takes about 3 minutes, no manual entry is needed. It has built allot more confidence in the association now that people know where the money is going.

In my opinion, secrecy is the enemy of an association and causes many more problems. As long as your not spending association money on bad things, like restaurants, parties, you have nothing to worry about. Being transparent has solved many of our problems. But to each their own.

Steve
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Another good online resource to publish all your condo paperwork is www.scribd.com We use it to publish misc scanned paperwork. It is viewable online, but can be saved as a PDF. You can upload PDF, Word, Excel, Powerpoint, etc.

Adds another level of transparency and if anyone in the association ever asks for a document, you can just direct them to the web site and they can find it. This eliminates the need to find the document, copy it, and mail it. This reduces administration fees which is great because its "your" money.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Steve,

I always say, whatever works for you, go for it! However, I do not think it's a very wise thing to post the names of delinquent h/o's. IMO, this is confidential info that no one else has a need to know. Now, if that h/o declares bankruptcy or his home is foreclosed upon, then it becomes a matter of public record and no longer confidential. But, even then I don't think the assn "needs" to announce it; anyone can find the info themselves in the public records. Posting a statement indicating how many delinquences there are and the $$$ amount is all that is required from, or should be expected of, the BOD.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Well, we don't technically post the name of the homeowner, just the address. We feel the financials, dues, minutes, annual reports, etc. is all public record in the sense that anyone can view it. But we don't take out newspaper classifieds or post it at the town registrar.

To keep things "confidential" starts to create mistrust among owners vs the association. And rightfully so. People make many bad decisions behind closed doors because no one can criticize because no one knows. If the same people running things are making bad decisions on a regular basis, it gives the homeowners the information they need to ask the board of directors for further action. IE; the person(s) needs to improve, or be replaced. If everyone who views the records is content with how the money is being spent, great.

We have been open about everything with members for about 2 years now. And it works. People realize we are pretty lean and efficient where the money is spent, what is left over and know that if they want more services beyond what we have dues will have to go up, and no one wants that. Sometimes members have looked at the costs from vendors and suggested less expensive one, maybe someone they know to do a service and walah! We just reduced a cost!

Its important to remember at the end of the day, its their money. We are just in charge of making the decisions of how its managed.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Steve,

Well, the board is providing the source so, technically, they are providing the info. There are some matters that are confidential by law. In AZ we have an open meeting law which outlines several topics that are confidential and should be discussed in a closed session. Financial info of members is one of them.

But, as I said earlier, whatever works for your assn. Just don't be surprised that at some point in time someone complains about it.
BrianB (California)
Posts: 2,820
Posted:
Quote:
Posted By KirkW1 on 03/04/2009 8:07 PM
It sounds like an attempt to embarrass people into paying their dues. I think it is a bad idea. I would also note that at a leadership conference I went to Saturday we had a speaker talking about collections and the speaker believed that your HOA falls under the realms of the Fair Credit Collections Act. And that would seem a means around the intent to publish those owing money.

You lawyer has said it is a bad idea. In general, going against the advice of your lawyer is not something to do lightly. (Or get one you do trust.) I would tell the person no and hopefully put the issue to rest. If that fails, let your attorney draft a more definitive response. That will send a message that they will not easily push by.

Kirk brings up a good point. If you use an agency, management company, or other group to collect your dues, or even represent or hint that you are using another group to collect debt, an HOA will indeed fall under the Fair debt Collections Act. First parties attempting to collect their own debts do not, as long as they are openly attempting to collect only the debt owed them, and none other (you are not a debt collector unless you are collecting for someone else's debt). So, Me as the HOA president, collecting HOA dues, not a debt collector. The HOA's management company, a debt collector. http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf
KevinK7 (Florida)
Posts: 1,343
Posted:
They call it a deadbeat list.. and from my understanding, the FDCPA is not necessarily limited to just debt collectors... although it is primarily their for the protection against abusive collections practices, there are still federal and state protections for consumers, and if the FTC uses their discretion, your Association may face some problems.

I would agree with Kirk on this one, and believe that it is not a good idea. I have heard from some attorneys that believe an HOA, under the right circumstances, does fall under the protections of the FDCPA. Some circuit courts have even ruled that community association assessments do fall under the FDCPA definition of "consumer debt". If your attorney has advised to abide by those rules, I would follow their instructions... I have read that this is one issue the CAI has been wanting to change, so obviously there are lawyers who would argue against considering this a "consumer debt", but I think it is best to use caution regardless.

Just because someone is a member does not entitle them to know who is and who is not in good standing. Allowing such information to float around out there can be used as a method of intimidation and harassment, and is a fine line to walk.

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