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MeritaB1 (North Carolina)
Posts: 2
Posted:
Please give me some insight to what I should do. MY HOA sent me a letter in December telling me to remove my fence/wall, that has been up for 4 yrs, by March 1, 2009 cause I did not get written approval to put up. (did not submit plans for it)I called the board members (we only have 3) but they will not aswer the phone so I left a message telling them to call me I wanted to see the "plans" everyone has submitted for work they did to their houses. One member called us back a month ago said we need to set up a meeting and to call him back, he has never answered the phone again. We took the fence this weekend, Feb. 7, 2009. We drew up plans to put a new fence down. Took each of the 3 members a copy of the "plan" knocked on their doors, which they are home, they will not come to the door, so we leave them attached to their door knobs. Go to next members house same thing at all 3 homes.(KNow they were home, one house told dog to be quiet, one house had front door open and dog out back and later dog was back in) While walking back up from last house looked at one house and the owners had opened the door after we left and removed our plans.(took them inside) So we call his house, will not answer the phone, call all 3 board members they do not answer!! My husband left a message saying that he knows they got the plans we submitted and that he needs to call us! HE still has not returned the call. WHAT CAN WE DO? We had put on the plans that the project date is the 14 of Feb. Also, our covenants state you have to have 3 members give written approval, well we only have 3 members and they are disrespecting us. I don;t know what else to do please help me!!!!! Thanks, Merita Blakeney
KevinK7 (Florida)
Posts: 1,343
Posted:
Do you're covenants state that if there is no written denial of your project by the BOD or Architectural Committee within a certain period of time, then the project can proceed as planned or if there is no response is it considered denied?

I would say document your attempts and everything you are doing up until you are ready to start work.
BruceD1 (Georgia)
Posts: 59
Posted:
Our governing docs says that the HOA has 50 days to respond to a modifications request. If we do not respond by that date the homeowner can make the modification. If a modification is made without request we ask the homeowner to make the formal request and if the modiciation meets the guidelines we will approval, if not we ask the homeowner to make the change to meet our guidelines.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Merita:

Two things, neither of which help you much, but still:

1) We have periodically sent members letters to remove unapproved structures within XX days, UNLESS PLANS ARE SUBMITTED FOR APPROVAL BY THAT DATE.

Almost all do send in the plans, and almost all are then "approved" (albeit after the fact, in a couple cases several years after the fact). In a few cases they've had to make minor adjustments to their fences. All did.

2) I can't think of a single time in our history that we've ever directly ignored a resident to whom we've sent violation notices.

What would be the point? The goal is compliance, not punishment! If we don't speak to the resident, how can we come to common ground and gain compliance through the minimum amount of friction?

Makes no sense to me!

One thing I think was probably inappropriate on behalf of the plans you did submit was to put the Project Commence date at February 14.

Unfortunately, you don't have the luxury of putting that kind of pressure on the Board.

You must follow your documents, and the PURPOSE of architectural approvals it so ensure that the plans conform to the community covenants or specs.

As such, you should expect to follow an appropriate time frame to allow thorough review of your plans, and you don't get to dictate what that time frame is.

As was mentioned by other posters, it's very likely your governing documents have some sort of time frame for approvals to be returned.

Many have an "auto-approval" date, which is often 30 or 60 or 90 days after submission. Meaning if you don't hear back a denial before that date, the plans are automatically approved.

You, on the other hand, appear to have given THEM an ultimatum of less than a week turnaround for approval.

That wouldn't fly in many HOAs simply because you must at the very least follow the reasonable time lines in the documents.

You must plan your project start date to fall within whatever timelines your governing documents provide.

In our case, we do NOT have "auto-approve" dates. If you never hear back from us, your project was NOT approved.

On the other hand, that has never happened. We ALWAYS reply, approval or denials, regardless.

We do, however, have GUIDELINES posted that we must receive the plans at LEAST 3 weeks prior to your planned start date. The only exception to that is if it is an emergency project. Those are few and far between, but they do occur.

This doesn't help much for your immediate case.

However, it's likely that your response to them has put them on guard and they might feel you are trying to harass or intimidate them.

It might be a good idea to go to a close friend or neighbor and request an intervention.

Let them know you are only trying to work out an equitable resolution.

You indicated good faith by removing the fence within their required time frame.

Now try to engage them less emotionally. I know it's hard if they won't even talk to you, but that is why I recommend a third-party intermediary.

Good luck to you, hope it resolves.
MeritaB1 (North Carolina)
Posts: 2
Posted:
MicheleD,
I put the project date because we have 100lb dog that needs to go out and run(exercise). I was not putting that date as pressure on them but we need to put the fence back up. Also, I looked all through the ccr's and there is NO time frame for them to take to look at the plans.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Quote:
Posted By MeritaB1 on 02/09/2009 9:45 AM
MicheleD,
I put the project date because we have 100lb dog that needs to go out and run(exercise). I was not putting that date as pressure on them but we need to put the fence back up. Also, I looked all through the ccr's and there is NO time frame for them to take to look at the plans.

I had suspected that there was an urgent reason, however, from their perspective it just appears as a sort of "show down" sort of move.

What is the possibility you can get a third-party intermediary to broker a non-confrontational meeting?

I agree that their methods were pitiful and contributed greatly to the situation.

MaryA1 (Arizona)
Posts: 7,043
Posted:
Merita,

I certainly have no idea why the board members are acting in this manner -- not answering their door nor phone. However, I would suggest sending a request with the plans attached via certified mail, return receipt requested, to the address of the HOA. In your request state exactly why you want to erect the fence immediately. This will give you written documentation that they have recieved the plans in case you choose to pursue this matter through the courts. Sad to say, but this may be your only recourse. In the meantime you will have to either tie your dog up when you let him out or take him out on a leash.
DJ1 (Ontario)
Posts: 798
Posted:
Michele, unless I'm mistaken, I don't see how the Feb 14th date she submitted could be viewed as an ultimatum or undue pressure on the members, AT THE TIME she was being ignored. The BOD didn't know the date when she was trying to arrange discussions, phoning, nor at the time of delivering them door to door. It doesn't explain the avoidance.
MicheleD (Kentucky)
Posts: 4,491
Posted:
::sigh::

Really? You gonna make a habit of this?

Do you love me just that much?

They had no idea what the homeowner may have wanted when she came to the door, but they did once they took the packet/envelope.

The assertive behavior could easily be taken for aggressive behavior (I know mine has been confused as that from time to time.)

But it certainly doesn't help when the homeowner, who was out of compliance, then gives THEM a week turn-around.

Sort of "Approve my project by XXX date, or else."

You and I know that's not her intent because she said so.

But the board may already be on the defensive by the (to them) aggressive actions of the homeowner.

Do you and I need to settle this over a glass of beer and some wings?

MicheleD (Kentucky)
Posts: 4,491
Posted:
For the record, I know the HO's time line doesn't express an "or else" explicitly, but the board may well feel somewhat bullied by the "this is my start date" and it being such a short one.

This entire scenario could have been avoided by the board engaging in appropriate behavior in the first place.

I've no doubt a homeowner can become defensive and assertive when put in this sort of corner.

As I said, we would never make the resident TAKE THE FENCE DOWN and THEN re-file to have a NEW ONE installed.

That is bogus, in my opinion, and is not in the spirit of "compliance not punishment."

All the board had to do was have the homeowner supply the plans for the CURRENT fence.

Any portion that was not in compliance with specs could have been noted and the fence "conditionally approved" PENDING them getting any portion that is NOT in compliance with specs into compliance.

In most of our cases here, the fences that have gone up without approval are usually pretty well within compliance of specs, with the exception of a few that neglected to put a fence in the rear (to allow access to the rear-area ditch as the HO is responsible for that maintenance).

So the board's entire stance out of the starting gate is alien to me.
DJ1 (Ontario)
Posts: 798
Posted:
Michele,
I read the timeline different.

a. Notice of violation December
b. HO called BOD members and left message since no answer (for whatever reason)
c. One BOD member called her A MONTH AGO saying setup meeting but didn't respond further.
d. Fence taken down 2 days ago.
e. SOMETHING IS CAUSING THE NEGATIVE RESPONSE BY BOD (my guess is the request to see plans other homes submitted for their improvement RATHER than the 'deadline' since the plans haven't been received yet.
f. Plans dropped off (this past weekend?) with Feb 14 date.

1. It makes sense to put a proposed start date on any plans so the recipient knows what you are HOPING for, and to perhaps indicate the desired timeline. It doesn't mean it is a demand or meant to pressure anyone. I would hope they specified 'proposed' but even if they didn't, specifying a date should help the BOD not be seen as a negative. A helpful board might read it and recognize they can't meet the proposed date and contact the HO to let them know and provide feedback on the plans.

BarbaraD6 (Florida)
Posts: 347
Posted:
As a board member I am disgusted with other board members who think they are God. I had a homeowner call me(when was number was unlisted)because she was being ignored by other board members. Do you know have a management company? If so send a letter to them,if not send a registered letter. WE have many owners who have violated the bylaws and I tell them just put in an ARC application,and you will be approved(its not a bylaw violation). IF you're a jerk,you will be a board member who is a jerk. Shame on them
Barbara
MicheleD (Kentucky)
Posts: 4,491
Posted:
DJ, of course it makes sense to put a planned start date on them. That's not my point.

But I don't think it was simply the insertion of the date, it's the time frame the homeowner expects turn-around. Seven days turn-around for an approval when contact was made at LEAST a month earlier? Hmm.

And, as much as I feel for the homeowner, I don't quite buy the timeline.

I think in a rush to get the information across to us that some of the "detail" has been abridged.

SOMETHING is causing the board to be reticent to speak with this individual, that much I agree. I would guess it's contributing factors of less-than-diplomatic intentions from both sides.

Speaking from a board member perspective, for me it would be:

1) Contacting each member of the board is inappropriate. Contact ONE board member (which was apparently done) and work through that board member.

2) The TONE of the homeowner is critical.

If a homeowner contacts me all confrontational, I will be hesitant to speak with this person outside of a board meeting or without something in writing and/or a witness. (recall my rake incident)

3) Asking to see ALL plans ever submitted? Really? ALL of them? Wanting copies of them? Um. No. We can set up a date/time that you can come review the files, and make copies at your own expense, but we do not turn over copies of ALL plans ever submitted to anyone (outside of discovery in a lawsuit).

Just that "request" alone sends flags to me that the person may have been a "tad" confrontational on the first attempts at communication and now the board is resistant to communicating. What is the purpose for that request? Well, I really know the answer. It wasn't to see examples of how a fence plan should be submitted. My guess it was to question consistent enforcement in some way. Though it was a pretty sloppy way to set it up.

I could be wrong, but I've been doing this for a handful of years. I can recognize irate homeowner tags 'n flags when I see them.

But I still say the board was over the top to send a demand-to-remove-the-fence letter and not allowing the homeowner to first submit the plans.

As I said, the goal is, or should be, compliance, not punishment.

If the board had any goodwill in them at all they would have only asked for removal if the resident was not keen on submitting plans.

I still say at this point, regardless of how it got to this point, that a third-party intermediary would be the way to go.

It would help considerably to diffuse the defensiveness of both sides.

What needs to happen now is compromise and cooperation, not threats and denigration.
DJ1 (Ontario)
Posts: 798
Posted:
A red flag went up long before this HO ever contacted the BOD if a notice is just now going out for a 4 year old fence. It wouldn't surprise me if accompanying that were a less than clear contact structure outlined for the HO's in this HOA. Something's got this HO on the radar.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Quote:
Posted By DJ1 on 02/09/2009 8:36 PM
A red flag went up long before this HO ever contacted the BOD if a notice is just now going out for a 4 year old fence. It wouldn't surprise me if accompanying that were a less than clear contact structure outlined for the HO's in this HOA. Something's got this HO on the radar.

I think you're right about one thing.

We are not getting the entire story.

Difference between you and me? I think there's enough red-n-tan flags on both sides.

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