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OliviaS (South Carolina)
Posts: 6
Posted:
We have quite a few HOA members who are behind in their HOA fees (some are months behind) How long should our Property Mgt. wait to act and how long do you feel is a reasonable time to wait for a response. It take forever to get anything out of these folks and I'm wondering if maybe a slack Property Manager is part of the problem.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Quote:
Posted By OliviaS on 01/05/2009 1:50 PM
We have quite a few HOA members who are behind in their HOA fees (some are months behind) How long should our Property Mgt. wait to act and how long do you feel is a reasonable time to wait for a response. It take forever to get anything out of these folks and I'm wondering if maybe a slack Property Manager is part of the problem.

Olivia,

This should be something determined by the BOD not the PM. The BOD should have a collection policy in effect that states exactly what the procedure is for handling delinquent assessments. Every member of the assn should have a copy of this policy so they know exactly what to expect. If the board does not have a collection policy in effect, then, IMO, it's time they got busy and enact one. Delinquent assessments should not ever be neglected. Anyone one month in arrears needs a reminder at least. Some assn's even impose a late payment for only one month delinquent.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Olivia,
I would mirror image Mary's response.
JohnK3 (Pennsylvania)
Posts: 967
Posted:
What Mary says.

Here's our policy:

XX HOA
Resolution regarding Late Dues

WHEREAS, Article V, Sec. 5.9 of the XX HOA Bylaws empowers the Board with the power to assess late charges for homeowners who do not pay assessment dues as due to the HOA,

IT IS RESOLVED,

1. Effective 01 April 2008, the current late fee of $15 per quarter is increased to $20 a month, that is, beginning 30/31 days after payment is due. The date will be determined by either a postmark on payments mailed to the PO Box or by actual delivery to one of the Board members.
2. If a household goes 180 days without tendering dues on or before the due date, or is otherwise in arrears, starting 02 January 2008, the matter will be transferred to a 3rd party for collection. Under the Bylaws, this process will cover not only the quarterly dues, amounts in arrears, and any late fees, but also all costs of collection.
3. The Board realizes that there may arise situations (financial setbacks, family illness, etc.) in which action should not be taken, so, by a unanimous vote by the Board, on a month-to-month basis, the Board may delay acting as described in Paragraph 2, though late fees will continue to accumulate.

RESOLVED & ENACTED by the Board this _____ day of ___________, 2008.
MaryA1 (Arizona)
Posts: 7,043
Posted:
John,

Shouldn't your policy have another section explaining foreclosure? I've always thought it a good idea to let the h/o's know that foreclosure is an option if assessments remain delinquent for a period of time (determined by the board and/or state law).
RobertR1 (South Carolina)
Posts: 5,164
Posted:
John,
Certainly the questions have to be asked?
Was this policy written by an attorney?

Did the members vote on this change?

I certainly can understand the Board wanting to be compassionate, I have to ask, in PA, do you think this is a legal document(change) as described by your CC&R's and your state statutes?

RobertR1 (South Carolina)
Posts: 5,164
Posted:
Mary,
As noted, I agree there should be a policy incorporated into the documents as stated by those same documents.

Do you agree the board has the power to selectively enforce a resolution as posted by John?

MaryA1 (Arizona)
Posts: 7,043
Posted:
Quote:
Posted By RobertR1 on 01/06/2009 12:38 PM
Mary,
As noted, I agree there should be a policy incorporated into the documents as stated by those same documents.

Do you agree the board has the power to selectively enforce a resolution as posted by John?


Robert,

Many assn declarations will only state what remedies "may" be taken to collect delinquent assessments. IMO, based upon what the steps are as outlined in the declaration, I think a prudent board would definitely adopt a collection policy.

My declaration states: ". . .the association may enforce any remedy available at law or in equity, including but not limited to taking any or all of the following actions, concurrently or separately (and, by seeking any such remedy, the assn does not by election or otherwise prejudice or waive its right to exercise any other remedy):" It goes on to list 4 different "remedies" that can be undertaken.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Mary and all,
If you are saying, the Board can selectively enforce the documents, meaning they can pick and choose what stated requirements they will enforce, I disagree. The Board is not a Collection Agency, and has no power to bestow favors to any member unless that action is bestowed on all. In fact, in any procedures I have read regarding the collection of assessments, and that is specific to this discussion, there are clearly defined actions the Board must take, and the Board may have the option of placing a lien on the property. I have seen no written provisions, and what has been posted so far, does not specify a Board has any option other than to enforce all restrictions and conditions in kind. When we advise folks to read and follow their CC&R's, we do not state we mean to follow some of these Conditions and Restrictions. It also remains a mystery to me that if the Board is empowered with such benevolence, how can that power be taken away on a vote of the members, and the members, can always select those exemplary members that also have this Solomonic Wisdom (sic).

There are folks that feel otherwise, so be it, I have no problem with understanding why they want to show compassion. But consider one thing, and I will defend my position no more. What you are supporting is no more, no less than the act of a Benevolent Dictatorship. By hiding behind their interpretation of "may" and "must" differences, they corrupt the whole.

I can also see where this is all headed and I respectfully will select my "may" option, and withdrawn from the discussion.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Wikopedia: Collection Agency

A collection agency is a business that pursues payments on debts owed by individuals or businesses. Most collection agencies operate as agents of creditors and collect debts for a fee or percentage of the total amount owed. [1] Some agencies, sometimes referred to as "debt buyers", purchase debts from creditors for a fraction of the value of the debt and pursue the debtor for the full balance.[2] Creditors typically send debts to a collection agency in order to remove them from their accounts receivable records; the difference between the amount collected and the full value of the debt is then written off as a loss.[citation needed]

In many countries, collection agencies are governed by laws that prohibit certain abusive practices. Failure to adhere to such laws may result in lawsuits or government regulatory actions.

MaryA1 (Arizona)
Posts: 7,043
Posted:
Robert,

Frankly, it all depends upon the exact wording of the assn's declaration. As I stated, my declaration quite clearly states: ". . .the association MAY enforce any remedy available at law or in equity,. . ." and gives the remedies they MAY use. Therefore, the board has the discretion to pick and choose which remedy they wish to employ. The declaration gives them that ability by stating "MAY enfore ANY remedy". Of course whatever the adopted policy is must be imposed on all members equally. For instance, if hardship cases are excused from fines being levied, then all hardship cases must receive the same treatment.

When interpreting the CCRs and/or state laws, for that matter, the accepted definition of "may" and "shall" must be considered. In fact there is a reason for including those exact words in these documents. The reason is that the developer or the state legislators felt that regarding certain matters the board should have the option of deciding what action to take, but regarding other matters they should not have that option. Therefore, if the CCRs and/or state laws say "may" that means they can decide whether or not to do it; however if it says "shall" they have no option but to do it. Sorry, Robert, that's the way it is whether you or I agree with it or not. :-)
JohnK3 (Pennsylvania)
Posts: 967
Posted:
Quote:
Posted By RobertR1 on 01/06/2009 12:32 PM
John,
Certainly the questions have to be asked?
Was this policy written by an attorney?

Did the members vote on this change?

I certainly can understand the Board wanting to be compassionate, I have to ask, in PA, do you think this is a legal document(change) as described by your CC&R's and your state statutes?


1. Yes. Me.
2. No. It is not a change in the CCRs or ByLaws. It is a revised interpretation of the ByLaws.
3. Yes, because as paraphrased in the enabling language,

>>>WHEREAS, Article V, Sec. 5.9 of the XX HOA Bylaws empowers the Board with the power to assess late charges for homeowners who do not pay assessment dues as due to the HOA,<<<

is more specific. The actual language states the BOD "shall have the right." It does not compel the BOD to act; rather, it empowers the BOD to act. And the Resolution is a formal statement of how we have chosen to act.

Note that fines and dues continue to accumulate, but the BOD reserves the power to NOT hire a third party to collect them at the BOD's discretion, that discretion also including being able to hire a third party in the first place, which we also are not compelled to do.

RobertR1 (South Carolina)
Posts: 5,164
Posted:
John,
I would direct your attention to the Post "Foreclosure Procedures in SC."

What I am running all around the bush about here is the sections as outlined in the SC Horizontal Property Act, which is senior to the CC&r's. Several posters here agree the Board has wide latitude to use the Board given power to do as they decide. I agree the board must have broad powers to make decisions and especially under Emergency conditions. I do not agree they can selectively pick out a group of homeowners and label them Hardship and in effect treat them selectively. But I have been wrong many times so maybe this is one of them. In the post I referred you to, I am trying to define the intend of certain sections of the SC Horizontal Property Act.

George feels this section means the Board has the right, given by this section, to write off any assessments in arrears as bad debts. The way I interpret this section is that the remaining owners would be assessed, pro rata, to pick up this loss.

I understand the rationale. e.g. it makes not difference if you don't assess the owners and you write it off it is still lost money. I am not sure. It appears to me if you write this assessment money off, you must somehow change your budget, line item, by line item.

In any event, it also appears the direction for associations to engage in foreclosure procedures has to be primarily to the State Statute, because there seems to be confusion between the interpretation of their documents by some boards.

If George's read is right, I am not sure there is a conflict.
JohnK3 (Pennsylvania)
Posts: 967
Posted:
>>>John,
I would direct your attention to the Post "Foreclosure Procedures in SC."<<<

As I'm in PA, and as we have no foreclosure issues within our HOA, I'd have nothing to add. I try to limit my posts to things that I know about or am concerned about.

But getting back to the "selectivity" issue:

The entire fines/enforcement process based on our docs is selective. And our docs are about as BOD-friendly as a BOD could ask for. And our BOD (circa June 2007) is about as Member-friendly as an HO could ask for. Which could be a reason why our HOA is in such good shape (financially, functionally and socially) compared to others. We have yet to levy a late fine. We have never had to enforce our (other docs rules) with anything more than a friendly email to an offender.

Our chosen system of governing works, and works well.
GeorgerwilliamsW (Indiana)
Posts: 975
Posted:
    George feels this section means the Board has the right, given by this section, to write off any assessments in arrears as bad debts. The way I interpret this section is that the remaining owners would be assessed, pro rata, to pick up this loss.

    I understand the rationale. e.g. it makes not difference if you don't assess the owners and you write it off it is still lost money. I am not sure. It appears to me if you write this assessment money off, you must somehow change your budget, line item, by line item.


Robert, I think you are looking at this situation in a non-standard (may I say, odd) way.

Writing off an uncollectable (i.e., bad) debt is part of doing business for an association, just like it is for any business. It is a cost of doing business. It is (essentially) an expense item, although it may be shown as a offset to income.

Your association budget should have either an allowance for uncollectable fees on the balance sheet, or an offset for uncollectable fees on the income/expense statement (i.e., budget). In business it is called "Allowance for doubtful accounts" and is an estimate of the amounts of accounts receivable that will not be collected. It is essentially, just like any other expense (but is shown as an offset on the income or asset side).

Here is an example that shows it as an offset to income:

Income
Fees (100 units at $500) $50,000.00
Less estimated amount of
uncollectable fees (2 units) 1,000.00
__________
Net fee income $49,000.00

The annual expense budget should be based, therefore, on the expectation of $49,000 in fee income, not $50,000.

It is not a good practice to budget income under the assumption that every unit will pay up. You have to allow for the potential that some units will not pay. Therefore, your expenses must reflect the lower estimate of income.

This is pretty much Introductory Accounting 101 (debits by the window, credits by the door).

Does it result in higher dues for other owners? Yes, if the expenses are based on income of $50,000, rather than $49,000.

However, if you budget expenses at $49,000 to break even and those doubtful accounts pay up, the association is ahead $1,000.

I am not entirely satisfied with this explanation, but I don't know how to do it any better.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
George, thanks for your patience,
I am out of my league with this stuff and have the tendency to think what I know and have experienced dictates what is right and wrong. Some of my problem here is I just have big holes in my knowledge bank. Your accounting explanation makes sense to me. However I have never seen this on any financial information my limited exposure has provided. As you say this may be all second nature to those preparing these budget figures and this stuff is never referenced when published. I also have been accused as being "odd" and I suppose some of this comes with my background in medical research. I tend to read things with a very critical eye and then some.

I am also not entirely satisfied with your explanation but I am way ahead of where I was and that is fine with me, so thanks again.

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