PattiM (Arizona)
Posts: 13
Posts: 13
Posted:
My HOA has 125 homes and quarterly assessments. We have no amenities other than natural common area that is maintained by a lawn care company and a small guest parking lot. Our collections are relatively low.
We have had two PMs over the past four years and neither have been strong in compliance and the minutes taken at meetings read more like transcripts and must be revised monthly due to misinformation. Compliance letters have grammatical and factual errors, as well and we have yet to see a second notice sent to anyone. The PM will not give us a copy of the letters without upping his fee. Ditto if we want monthly balance sheets or copies of bank statements. Both have been slow to forward accounts to the attorney to lien and frequently have to be reminded to do so. They have been very lax in obtaining the one or two bids that we may require per year, so the board is freqently tasked with doing so.
Our budget is under $100,000 and our PM fees are $10,000 plus cost of mailings.
We are considering hiring an accounting firm to do the financials and having the board and committee members carry out the compliance and maintenance issues.
Has anyone had experience doing this? If so, how have you fared? I have tried to find a comapny with HOA accounting experience, but have been unsuccessful. Any ideas other than just going down the phone book? We've already called over a dozen with no luck.
Any other words of wisdom from those who have been there?
We have a nice community and I don't know why it is so hard to find a PM company that is professional and efficient.
We have had two PMs over the past four years and neither have been strong in compliance and the minutes taken at meetings read more like transcripts and must be revised monthly due to misinformation. Compliance letters have grammatical and factual errors, as well and we have yet to see a second notice sent to anyone. The PM will not give us a copy of the letters without upping his fee. Ditto if we want monthly balance sheets or copies of bank statements. Both have been slow to forward accounts to the attorney to lien and frequently have to be reminded to do so. They have been very lax in obtaining the one or two bids that we may require per year, so the board is freqently tasked with doing so.
Our budget is under $100,000 and our PM fees are $10,000 plus cost of mailings.
We are considering hiring an accounting firm to do the financials and having the board and committee members carry out the compliance and maintenance issues.
Has anyone had experience doing this? If so, how have you fared? I have tried to find a comapny with HOA accounting experience, but have been unsuccessful. Any ideas other than just going down the phone book? We've already called over a dozen with no luck.
Any other words of wisdom from those who have been there?
We have a nice community and I don't know why it is so hard to find a PM company that is professional and efficient.