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DwightT (Idaho)
Posts: 664
Posted:
Last year we requested bids from 4 landscapers (including the one that we have had since the beginning of the HOA), and only received 2 bids. Our old landscaper came in at the best price, and we have always been happy with their work, so obviously they got the contract for 2008.

Well, it's time to solicit bids again, and this year we've received 3 bids. However, this time our old landscaper is the highest, by about $10K ($58K vs $48K). This was with a 3% increase to cover the increased cost of fertilizer. I haven't gone through yet to make sure we are comparing apples to apples, but this has me concerned that we are going to have to replace the landscaper that has done and excellent job for the last several years. I don't believe in just automatically taking the lowest bid (quality of work has to be considered also), but it's going to be hard to justify to the homeowners why we would take the highest bid when the difference was that large. On the other hand, we've actually had several homeowners send messages to the board recently praising the work of the landscaper.

FWIW: if we let this landscaper go, it's my belief that we won't be able to get him back if things don't work out with the new one. This landscaper doesn't typically do HOAs and the only reason that we have him is that the developer had hired him to do the original landscape design and maintenance through turnover and we kept him on after turnover.

FWIW2: even with the 3% increase we are currently not looking at raising our dues this year.
JohnK3 (Pennsylvania)
Posts: 967
Posted:
Dwight,

Tough call.

Are you familiar with the work of the other two vendors? Could you contact another HOA or two for each for references, pricing histories, length of service?

We're currently soliciting bids for 2009, and a couple firms known to us have expressed no interest, their reasoning (?) being that while they might get the 2009 contract, they might have to purchase extra equipment & hire more workers, only to be underbid in 2010.

Is proven quality at a higher price worth keeping as opposed to taking a chance on an unknown lower bidder? Might your current guy lower his bid in return for a 2-3 year contract?

Another thing we're looking at is cutting back from one mowing every week for our common areas and going to once every two weeks in the drier months of J, A, S and O.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Dwight,

Sounds like you have quite a dilemna on your hands. I would suggest checking out the references of the other 2 bids by actually going to the job sites to check on their work firsthand. On the other hand, if the board and the members are so pleased with this guy's work and the increase won't put a crimp in your budget, I'd say keep him. Perhaps he started out lower than normal and is now getting to the point of charging his normal rate. It's hard to let go of a good thing!
GlenL (Ohio)
Posts: 5,491
Posted:
Then again the guy at 48K could be low-balling the bid in order to get the contract. In addition to the increase in fertilizer, remember mowers and the trucks to get them onsite run on gas and the past year has shown how volatile those prices are. Or he could simply want out and this is his way of pricing himself out of the running.


Studies show that 5 out of 4 people have problems with fractions
DonnaS (Tennessee)
Posts: 5,671
Posted:

Dwight.
Sometimes you get what you pay for and cheap isn't always the best way. You like his service and his quality of work. Accept his offer and then I would suggest to him that he needs to adjust something on the bid. If he refuses to bring down the fees, then you can go to the other offers. It is not written in stone that you cannot negotiate any contracts for service.
RogerB (Colorado)
Posts: 5,067
Posted:
Dwight, my first move would be to check out the references, and if possible the quality of work, for the contractor whose bid is 20% less than your current landscaper. I have found quite a variance is cost for landscapers and in one case changed to one who was 35% less and they did a better job than the previous landscaping company. For HOA bids we have found less cost does not mean less results.
KirkW1 (Texas)
Posts: 1,665
Posted:
So do you get bids every year??

I would have guessed that you would stick with one person for two or three years before getting new bids.
BonnieE (Illinois)
Posts: 338
Posted:
We go with 3 year contracts which contain a cost of living adjustment for the 2nd and 3rd years (2.5% if I recall correctly). We do same for both landscaper and snow removal contracts (same company). Over the ~14 years we have had our (same) landscaper, we have built a good relationship. When we renew we (HOA) receive a bonus. We have also received other considerations (just minor stuff such as extra pruning or snow removal, etc.).

With a 3 year contract, sometimes we come out ahead (especially right now with higher fuel costs) and sometimes the contractor does.

We do same with MC and repair contractor. Other contractors, though, we solicit 3 bids although for regular periodic work (painting, driveways) we have stayed with same contractors due to quality of work. For our last reserve study update we tried someone different to save $$ and were disappointed (even though came well referenced).

If you are happy with their work, keep them. They may also be willing to work out an agreeable price if you think their new bid is too high. Try a longer contract to keep the costs down.

Finally, we have a cost of living increase each year in our HOA dues. If for nothing else, the reserve fund sees an increase to keep up with inflation.

Bonnie
DwightT (Idaho)
Posts: 664
Posted:
A lot of info here. Thanks.

When we took over from the developer, the landscaper was in the last year of a 3-year contract. I honestly don't remember why we didn't renew with a long-term contract when that expired. I think he didn't want a long-term again, but I won't swear to it.

Now that we've had a chance to look at the contracts in more detail, it looks like these weren't apples/apples bids. The two low bids had left out some services (like irrigation system startup and shutdown). We'll go back and ask them to include those missing services if they can, but this sure doesn't give me a warm and fuzzy.

We also received another bid today from another fairly well-known landscaper. This one came in about $3K higher than the current landscaper, but was the closest to having the same services listed in the contract. With that in mind, it's starting to look like our old landscaper is going to be the best choice again.
SusanW1 (Michigan)
Posts: 5,202
Posted:
Dwight - NEGOTIATE!!

Tell your old guy about the other bid and see if he can match it or at least meet you half-way on the price increase.

Getting a good landscaper takes time and since no one wants to "break in" a new company, I'd do everything to keep the same company.

Believe me, any company should and will work with their customer base to keep it going. HE should be wooing the board IMHO.

DwightT (Idaho)
Posts: 664
Posted:
Susan - we do negotiate. Maybe not so much on the price of each service, but more on the actual services provided. While I would prefer to have a 2 or 3 year contract, one of the advantages of year to year contracts is that we can negotiate various parts every year if necessary, either because we want more (or fewer) services or because of budget problems. In general the initial bids are supposed to be based on the list of services that we ask for (which is why I'm surprised that the two low balls missed some services), and once we have mostly decided who we will use we work with him to adjust the final list. Last year we cut out end of season flower removal and instead got homeowners to volunteer. Makes for a nice autumn neighborhood activity. This time we will probably ask him to cut out one of the fertilizer applications. Our grounds committee is looking over all the bids to see if there are other areas where we could cut back (maybe we can get the homeowners to do the spring planting as well, or plant perennials instead of annuals, etc).

I'm a little confused though. You suggest telling our current landscaper about the other bid asking him to match it. The two low bids were missing services so they aren't a direct comparison, and the only other bid that matched services was higher than his. Why would we want to ask him to match the higher price?
JohnK3 (Pennsylvania)
Posts: 967
Posted:
Dwight,

I don't know if the following will be helpful (unless you decide to have the Contract re-bid).

Here's the story: in past years, our former PM (we're now self-managed) would get a single-price bid (if, in fact, competing bids were sought; we don't know).

This year, our first, here's how we're handling it. 3 vendors expressed interest in our business.

2009 Landscaping
Bid Proposal Information
Bids should be submitted before 15 Nov 08

Thank you for your interest in bidding on our 2009 Common Areas Landscaping Contract.

Please submit bids for each of the following individual items that you are interested in bidding on. The HOA Board will determine which individual items will be contracted for with your firm depending on our budget and competing bids, if any. Final contracting may be made with one or more firms on an item by item basis.

1. Lawn mowing each week of April, May & June then every other week of July, August, September, October with a last cut 1st week of November.

$ _______________

2. Fertilization/weed killer (which can be subcontracted by your firm) of three treatments (Spring, follow-up & Autumn).

$ _______________

3. Mulch for the trees/shrubs within and/or bordering the Retention Basin.

$ _______________

4. Mulch for the trees/shrubs within and/or bordering the northern berm Entrance.

$ _______________

5. Trimming (once) of shrubbery surrounding/adjacent to our Sign.

$ _______________

6. Trimming (once) of all other shrubbery within and/or bordering the northern berm.

$ _______________

Bids must include any projected sales taxes.

Bids should be submitted before 15 Nov 08

We require evidence of a business license and insurance. If your bid is accepted for #1, payments will be made as billed by your firm in 8 equal installments of the agreed Contract price, the first payment to be made in May 08, the final payment to be billed then paid by us no later than 01 Dec 09. Otherwise, payments will be made as invoices are received.
SusanW1 (Michigan)
Posts: 5,202
Posted:
When you get your apples / apples bids in, then talk to your current guy.

P.S. With participation from the community, you might want to consider the landscaper NOT performing "gardening" activities. Lawnmowing, trmimming, bushes, hard labor stuff is OK, but the annual plantings AND weeding would seem like something this volunteer group is willing to do.

Some expertise and follow-up will be needed, though. That's the key.

RyanK (Minnesota)
Posts: 4
Posted:
Quote:
Posted By GlenL on 10/15/2008 8:56 AM
Then again the guy at 48K could be low-balling the bid in order to get the contract. In addition to the increase in fertilizer, remember mowers and the trucks to get them onsite run on gas and the past year has shown how volatile those prices are. Or he could simply want out and this is his way of pricing himself out of the running.


Hello All,

I stumbled across this site, and as the salesperson for a mid-size landscape maintenance company, I can give you a vendor's point of view. We do high-end work, and our price typical falls on the higher end too, so price is often an issue that I have to address.

First, forget about what is actually in the contract -just because it is in there and appears to be an apples to apples comparison does not mean that each contractor will complete every item. The fact is, there are a dozen ways to skimp on servicing your property and this type of cheating will probably go unnoticed until the cumulative effect is very visible in a few seasons... advantage of staying with someone who has proven their performance to you

Second, with the cost of fuel being so high until recently, raw cost of fertilizer up 60% in the last year, etc... be weary of bids that come in drastically lower. Those of us that are true professionals running a service business have to cover our costs... including future equipment replacement. There are few barriers to entry in my industry, and half of the "companies" in it have literally no idea of what their costs are and will parish... it is a constant cycle. Even with a few refernces, unless they have been in business for a substantial length of time, I would again be leary of decisions on price alone.

Lastly, the economy has drastically changed the landscape (pardon the pun) of my industry. With a record winter last year in the Northeast, and many tradesmen out of work, they have all seemed to purchase plows and mowers. Aside from these new entries to the market, there is more going on. Larger vendors have seen the writing on the wall and based on what I have heard they have been "hoarding" properties by bidding as much as 40% lower than the market. Here is a case where they may have a decent and long-standing reputation with great references, BUT the strategy is survival and the only way they can run their business at these prices is by providing as little service as possible. Sure, they hoard alot of business, use your HOA to get through the tough times, and then cherry-pick or raise prices when times get better... probaly nickel-and-dimeing all the way.

Sorry this has turned into such a rant, but my industry (which I love) is taking a beating this year. I cannot think of a similar industry which involves a fleet of vehicles that has regressed twenty years on their pricing. Usually, the price difference per unit between a low-baller and a good contractor is about the price of one latte' from Starbucks. Surely, if you were a single family home (not in an HOA) you would not change from proven qaulity to the great unknown over five bucks a month... so why do it as an HOA? Thanks for listening.

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