HOA web site

For those with HOA web site, do you open the website to all owners or just the BODs? What kind of information do you put on it?

Thanks,
Douglas

Our specialty is HOA Websites so I can tell you that our customers generally have a list similar to the one Ellen listed above.

I would add that most of that content should be 'members-only' in a password-protected area of the website. Much of the HOA internal information is not for public viewing and if the Board places it on a public website they risk many problems and potential liability. For example, financials, meeting minutes, etc should be 'members-only'. The only public pages should be the publicly recorded documents, HOA contact info and community 'marketing' (photos, description, etc).

Any online forums should require each member to have their own account. For example, our websites have a secure self-registration feature that allows owners to get private accounts on their own, with no involvement/time from the Board. This is important to allow secure access without asking more of the HOA volunteers.

You will also want some kind of email announcements feature to send information to all members and it must include some easy way for members to 'opt-out' of the emails to prevent SPAM complaints.