health / other potential problems

If someone is aware of possible problems with a house, both interior and exterior, that are not the BOD's to "manage", what is the board's responsibility when that someone asks us to contact the owner before more extensive damage is done to the property (sfd's)? This house is inhabited by rentors, who may or may not have caused some or all of the problems.
The person the floor is wet. He hasn't been inside... He may not know it, but he could actually find the owner as easily as we could.
I will suggest the person put a note on the door, but what beyond that is our responsibility? What would you do?

If, as you say, he could find the owner as easily as you could, then point him in the direction that lets him do that.

Also, remind him that he can also report the damage to the local zoning, health, inspection agency who could probably find the homeowner better than any of us.

My name and address are on with the condo assn. (required by law) and my tentants have access to the same info. (via pool passes) which I'd rather they didn't. So I'd really be put out to have some other than the BOD, the tentant or a health/county official contacting me about a protential problem without substantial proof.

From a BOD perspective I'd request the complainant to contact officials or to provide proof and offer to pass it on to the owner.

I would prefer to hear from the tenant, BOD or health/county official rather than making my personal info. available.

Gee, I really I hope don't hear from either!

So I sent what I thought was a professional note to the complainant, basically

not a management company or BOD issue. However, it could be a health issue.

The wet ceiling and carpet will possibly grow mold, possibly toxic mold, and the potential for health problems increases. A call to the City (phone number included) will get you to the right office to report these property maintenance items.

You would be a good neighbor to put tape a note to both their garage door and front door so the see it, to let them know.

You can find them through the County assessors office Click the link Search Assessor's Data and go from there. He might appreciate a note from you. Ask the person at the city office for guidance about that.

I just got a nasty letter back. "...Excuse me! Your concern for home owners overwhelms me. I would have contacted the management company but I don't know who they are..." (we are transitioning)

Could I have said something different, better? Where did I go wrong?
How do I respond to his anger?

Or, you could just ignore him because he just wants someone to take care of it and doesn't care who it is as long as he gets to pass it along and vent over it.