AnnO (Massachusetts)
Posts: 4
Posts: 4
Posted:
Hi,
I am new here but came because we have a problem. I am a trustee in a six unit new (November 2007) condo association with three trustees. One member of our community who declined to be a trustee is intent upon micromanaging the trustees. From my understanding the trustees make all the day to day operating decisions for the building, such as lawn care and snow removal. The resident in question emails us once a week or more wanting to know our budget for maitenance, when the next meeting will be, the legalities of snow removal (town by-laws state we must clear it), how much is in the bank account, asking for read only access to the bank account, and other demands mostly about money. There have been no complaints from other residents and no problems with mismanagement.
We have answered his questions, also tried ignoring them for a week or so. This week I answered them again to the best of my ability with the help of the other trustees. At what point do we simply tell him we make the decisions and his input is not wanted nor is his criticism? His emails are very critical and not constructive. I want to understand his concerns but it is turning into harassment. How can I deal with this in a constructive manner?
I am new here but came because we have a problem. I am a trustee in a six unit new (November 2007) condo association with three trustees. One member of our community who declined to be a trustee is intent upon micromanaging the trustees. From my understanding the trustees make all the day to day operating decisions for the building, such as lawn care and snow removal. The resident in question emails us once a week or more wanting to know our budget for maitenance, when the next meeting will be, the legalities of snow removal (town by-laws state we must clear it), how much is in the bank account, asking for read only access to the bank account, and other demands mostly about money. There have been no complaints from other residents and no problems with mismanagement.
We have answered his questions, also tried ignoring them for a week or so. This week I answered them again to the best of my ability with the help of the other trustees. At what point do we simply tell him we make the decisions and his input is not wanted nor is his criticism? His emails are very critical and not constructive. I want to understand his concerns but it is turning into harassment. How can I deal with this in a constructive manner?