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JohnG9 (Florida)
Posts: 16
Posted:
Can we legally post/publish the names of homeowners that have not paid the annual assessment? HOA is in Florida
DonnaS (Tennessee)
Posts: 5,671
Posted:

John,
Who is "we"?
SusanW1 (Michigan)
Posts: 5,202
Posted:
And "why"?

You might be able to print the names of the homeowners who ARE members of your HOA - IF you have permission or it's in your bylaws that you can release the info.

MaryA1 (Arizona)
Posts: 7,043
Posted:
Yes, why would you want to do this? To embarrass them??? There are many reasons for falling behind in financial obligations, some very valid, some not so valid. I don't believe a person's dirty linen must be hung out for all to see. I'm sure this is the board's answer to collecting delinquencies. But, why not contact the delinquent member and ask why they haven't paid. Work with them -- establish a payment plan; perhaps lift the penalties if there's a real financial hardship. If they're just a deadbeat, place a lien.

Mary
BrianB (California)
Posts: 2,820
Posted:
this has been discussed many times, and in general:

While legal to do, in LIMITED ways, most people feel this is a poor idea, and not likely to endear the board to the community.
It is not generally as effective as other means of communication to recover the money owed.

there are alternate ways to accomplish the same goal: perhaps reminding all owners that the books are available for their viewing (ie, if someone wants to know who's behind, come look). Letters and phone calls to the individual offenders often work miracles. Reminders, perhaps with knowledge of the next steps and potential cost of the litigation may work.

Rarely is the Scarlett Letter the best way to do this, although it is tempting.
CliffordW (Texas)
Posts: 10
Posted:
We inform them that we will turn them into the Credit Bureau if they do not bring the account current or send the account to a collection agency.
SidneyP (Florida)
Posts: 302
Posted:
We inform them that we will turn them into the Credit Bureau.

Can we do this here in Flordia?...Donna, anyone
DonnaS (Tennessee)
Posts: 5,671
Posted:

Sidney,

Yes, when an owner is delinquent on dues, you can place the lein and that gets reported to the credit monitoring agencies. You can also hire a collection agency to try and recoup the dues--at a cost to the association.

Would I publish their names for the membership to see? I think that is not the most effective thing to do if you are still trying to collect, but rather work with an attorney, which will keep the information from membership viewing until there is resolution. Nothing like an embarrasement to an owner if there some real issue with them not being able to pay on time. That might be very counterproductive in trying to get resolution in the case.

When we are referring to delinquencies at Board meetings, we assign each case a reference number that each Board member has on a written sheet. Boards have to be careful because of the possibilities of litigation .
BrianB (California)
Posts: 2,820
Posted:
Donna, I like the idea of the cross reference numbers for board meetings. Just checking, but if i were an owner in your HOA, I would have the right to look at the books, correct? I could discern myself, with a modicum of accounting knowledge, who was paid and who wasn't among my fellow shareholders in the company?
PaulM (Pennsylvania)
Posts: 1,347
Posted:
JohnG9: What is the purpose, to perhaps shame the ones in arrears into paying? IMO, this is counter-productive.

In our association, the financial statement will reflect the number of units in arrears, but not the house number nor the owners' names. And, really, what else do we need to know but that? It shows the number of units outstanding and what must be recouped to bring all assessments to date. Enough information.

CliffordW (Texas)
Posts: 10
Posted:
Delinquency is a major concern to all board members. However there is a difference in the amount past due and what percentage of your budge is past due. There are two factors to consider. How many units you have and how much are you annual dues. Some times a phone call from the collection department will do more good than sending 7 notices and turning them into the credit bureau, and automatically filing for a lien. We charge an additional fee when we reported to the Credit bureau and again when they are removed to bring the account current. This $70.00 usually persuades them to come up with the past due amount. A phone call is made by the Treasurer to inform them of our procedures. This is a one on one conversation and usually they know one another, this works most of the time and makes the delinquent home owner pay, If this does not work, then the board knows that they have done what needs to be done and legal action is next. During this conversation he/she may tell you that he/she will be filing bankruptcy then there is no need to go further, since all legal fees and your past due amount will not be recovered, It’s a loss… Move on. We have 446 homes and 5 percent delinquency. It works but your board has to work also.
BrianB (California)
Posts: 2,820
Posted:
i like clifords approach, but i would add that just because they TELL you they are filing bankruptcy means nothing. maybe they are, or maybe they know that's an excuse that buys them sympathy and time.
CliffordW (Texas)
Posts: 10
Posted:
Brian

When they say they file bankruptcy they have a number from the court and only then we stop all action. Until then we can call them once a day and ask for our funds. According to our laws in Texas.
HaroldS (Arizona)
Posts: 906
Posted:
Clifford - can you cite the Texas law that allows you to call a debtor every day?
BruceD (Ohio)
Posts: 9
Posted:
We took a big hit last year because of a lack of consistant followup on delinquent payments. We have since passed a resolution which establishes a procedure for dealing with same. Standard letters are sent - one month past due a letter, second month another stronger letter asking if there are extenuating circumstances involved. If no response a third letter is sent, advising owner that a lien is being placed on their property. After four months we will start foreclosure action. We charge $35.00 per month late fees. If the owner is cronically late, the late fee is increased to $70.00 per month. Several owners who consistantly fell behind have since decided it is much more prudent to stay current. Since we have instituted this procedure, we only have one owner in arrears, that owner has establihed a payment plan. This is out of 132 units, with payments due monthly. This procedure was reviewed by our attorney before it was passed, and the community was notified several times of its existance.
DonnaS (Tennessee)
Posts: 5,671
Posted:

Brian,
Under Florida Law, each and every member has the right to inspect any and all documents of their association --EXCEPT--- any ongoing and pending litigation that might be on record and any health or personal records of the membership. That might be where it gets down to splitting hairs. A member could see that a particular unit is delinquent on their dues but if the attorney is involved by request of the Board, with a possible suit against the owner, then that info is not for public viewing. As for leins?, I would think that they are accessable for viewing.

I see what you are curious about. The meeting gives the delinquency a number for purpose of identifying them at the meeting, but any member can go and view the records upon request so where is the privacy issue covered. It drives me crazy too.
CliffordW (Texas)
Posts: 10
Posted:
Bruce you are correct we too (the Board) wrote our collection procedures and had our attorney review it, and we sent a copy to each home owner. They know up front what will take place if they do not pay, it’s that simple. But some still have to tell us what they want to do, so we do file. Down the road, now especially when they want to refinance we get all our funds before they can refinance to lower their payments. We too work with the lender on this.

Harold I will get that info for you it is a law for Collection agencies.
CliffordW (Texas)
Posts: 10
Posted:
Harold

It is called
THE FAIR DEBT COLLECTION PRACTICES ACT

It does not specify that you can not call them every day, it does say you can not call them more than once a day.

See table of contents 803 Definitions

and section 806 Harrassment or abuse
See below you can call them once....a day and no more.
(5) Causing a telephone to ring or engaging any person
in telephone conversation repeatedly or continuously
with intent to annoy, abuse, or harass any person at the
called number.
(6) Except as provided in section 804, the placement of
telephone calls without meaningful disclosure of the
caller’s identity.

Our collection department advises them that they will call them back next week if no funds have been received. This way they will know that we will again call them.
BrianB (California)
Posts: 2,820
Posted:
clifford and donna, i like the way you do your things. both practices seem fair, within reason and within the law. nice job to both for splitting the hairs correctly, in my opinion, in both your situations..
KarenS11 (Florida)
Posts: 148
Posted:
We have quarterly assessments and send the intent to lien letter when the second quarterly assessment becomes delinquent.

We are not currently reporting the delinquency to the credit bureau. How is this done?
SidneyP (Florida)
Posts: 302
Posted:
Monday night the Board had our annual meeting....and along w/other files was the delinquent list w/names and address on the table as HO's walked into the room.....I had sent out a list to HO's back in Nov. in my letter to all but I had blocked out the name/address, I only sent the amount...guess this Board/MC aren't worried about this....They should because it also shows that some HO's were charged interest and others weren't....I had already told them in person/e-mail that by not treating HO's equal in collection could open us up for a law suit....Guess they feel, that breaking one more CC&R and SS 720 wouldn't matter since there is no accountibility for anything they do.
DJ1 (Ontario)
Posts: 798
Posted:
Sure, go ahead. Publish the names and addresses. Get out the news to everyone the ever increasing numbers of delinquent homeowners in your HOA. That will really attract the buyers when they see their assessments will likely have to rise to cover the delinquents. JUST the kind of HOA I'd want to buy a home in!
SidneyP (Florida)
Posts: 302
Posted:
I was not on the Board...but was voted in Monday night...don't think it matters because the other 4 members have been there since the beginning and follow no rules. I begged for some others to run to get them out but no luck...You're right, maybe they will wake up when they get hit w/that big "Special Assessment"...in fact the President said she would be raising dues and most likely above the 10% allowed w/o HO vote....The community is already in destreee, foreclosures, short sales...some poor owner have had their place for sale almost a year...the short sales are $84,000./$91,500. (these are TH) and some of these HO's have paid as much as 125,000....I'm afraid we'll see more foreclosures befor this housing mess is over, especially if the dues keep going up. This Board has hurt this community and HO apathy has helped fuel the fire.
CliffordW (Texas)
Posts: 10
Posted:
It is strange and some times obvious, that some people on the board were elected by the members just because they put their names on the ballot. The home owners did not want to get involved. So now is this what they deserve or it is time for them to get involved. The board can raise the dues all they want, and add all the assessment they want, but if no one pays, or has the means to pay, then what? The HOA has no funds, and the HOA can’t sue everyone homeowner. The HOA files Bankruptcy and that has happened in some of our communities when some one sues the HOA. And they do not have the funds in reserve nor will the members agree to pay that big of a one time assessment fee. I know of two HOA in Texas, and in high end communities so you end up with nothing, no one benefits not the board nor the home owner and not the community. I think they need to call a special meeting and point thing out, that’s the president’s job, if he is any kind of a leader. If he is not then the VP is next. If no one shows up then get out fast since the area will go down hill in no time.
HaroldS (Arizona)
Posts: 906
Posted:
Thanks Clifford - I haven't been back to this thread lately. I'm pretty aware of the Fair Debt Collection Act, but thought you had something else that allowed daily contact. Actually, the debtor can write and request that you stop contacting him daily, and you must, except for a couple of exceptions allowed by law. That doesn't eliminate the debt of course, but you then need to use other specified and allowed methods to collect.
KatherineB2 (Texas)
Posts: 1
Posted:
Can anyone tell me the legal steps an HOA must do for deliquent assessment collection Texas? Must an attorney be involved from the beginning? The Property Manager is trying to say yes, which is costing the HOA a lot of attorney fees.

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