Quote:
Posted By MaryA1 on 03/25/2008 8:40 AM
Brian,
Agreed!!
You've stated a number of orgs that are strictly volunteer. I've known people who've belonged to some, myself included, but don't recall ever hearing anyone say "we're just volunteers!" But that is the mantra you hear far to often from HOA board members. Like it's an excuse for their ineptness so we should all just accept it and not hold them responsibile!!! Don't get me wrong. I'm not down on board members; I've been there, done that!
Mary
I've heard it mentioned quite often over the years, in any number of "volunteer" organizations.
It's more personality-specific and has less to do with the type of organization than with the person making the statement, or the person to whom the statement needs to be made, or even the reason for the statement to begin with. And there can be a number of legitimate reasons for it to be uttered.
One of the biggest problems with working with volunteers in ANY organization is that they ARE volunteers and are not as easy to "motivate" as hired, for-pay workers. It was a lesson I learned the hard way many many years ago when producing fundraising events for local charities.
Conversely, I've never heard any HOA board member make that statement as an excuse for ineptness, however, I HAVE heard some make it as a reminder to people as to WHY we don't respond to their demands and inquiries 24/7 or why the wheels of action don't move according to someone ELSE'S time frame. Since we only meet once a month, it may take a bit longer for an action to be vetted, voted on, approved and then implemented than if it were ferried through a corporate office somewhere with people who clock in at 9 and out at 5 every day of the week.
I've had homeowners call me on Friday after mailing in a check on Monday and wanting to know WHY the check has not cleared their bank yet.
I've said it myself a time or two, and I take offense to the implication that I make the statement as a cover for ineptness. If anything, it's a way to manage expectations.
People have expectations of a full-time, paid board or management company. As they should. But it is ridiculous to place those same expectations on a volunteer board.