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AlexL1 (Florida)
Posts: 305
Posted:
I have seen some information pertaining to security but my questions are perhaps more direct and a bit difficult to pose.

Assume that the MC has contracted a security guard company to come on to the condo condo at a certain time at night and leave at a certain early in the morning hours.

How does one really know that they are there? what type of system should be in place to ensure that a "guard service" is actually being performed?

What type of factors/items should one expect in a security type contract? I have never seen a security contract.
SusanW1 (Michigan)
Posts: 5,202
Posted:
Job evaluation is something the Board should be concerned with. You might want to ask the Board how it is ensuring and measuring "job quality" of this company.

I'm not sure if a general member would have access to those kind of contracts (landscaping, trash collection, security, etc.) but again, ASK to inspect, if you have an issue.
AlexL1 (Florida)
Posts: 305
Posted:
Actually, I am on the Board but the Board has had no say-so about the contract that the MC administered. I was interested in knowing what a contract such as that would entail.....what the duties SHOULD be
MagdaS (Florida)
Posts: 32
Posted:
AlexL1, The statutes of Florida state that as an owner you can ask for a copy of any contracts the HOA has with any provider, such as lawn service, etc. Especially since you are on the Board. The MC has to provide access within a certain number of business days (I believe 10).
Stick to your guns. Ask for a copy of the ontract and check this company out yourself if the MC doesn't do its job.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
AlexL1: Try networking with some other communities in the area to learn what they have set up with their on-site security firm. Also check out the retirement communities which have gatekeeper and gatehouses.

It would seem the MC, in dealing with this type of service, should know the answers and how the service can/should meet your particular association's needs.

PaulM (Pennsylvania)
Posts: 1,347
Posted:
AlexL1: This appears to be a situation whereby the Board has turned over too much authority to the MC, and now as a Board member you are out of the loop. Not a good situation.

Unless your documents state that the MC is to be responsible for administering and signing contracts on behalf of the Association (not likely!!!), you and other Board members need to step up to the plate and assume your responsibilities. Whose decision was it to even get a security company?

AlexL1 (Florida)
Posts: 305
Posted:
Paul:
All decisions were made by the MC. The situation is not good. The Board is less and less involved in that type of decision-making and I am wanting now to turn it around drastically.

I was even trying (attempting) to find a security contract someplace (even on google) that would spell out HOW does/would the Board know that anyone from the Security Company even showed up at nighttime since no reports are made.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
AlexL1: This is a classic case of a company who has been given and assumed too much authority and now has 'their own people' in strategic service-oriented roles. All those involved are gaining a dime on the association's dollar. Now the Board finds itself on the 'outside looking in' and that's not a situation in which the Board can assume its fudiciary duties in the best possible manner.

Many posters have discussed at length in the past of staying away from a management company who has 'employees' to perform services for the association. In wanting to turn this situation around, I sincerely hope the majority of Board members feel as you do, or your problems are multi-faceted.

Re the security contract, I am interested in knowing how that came to be. Do your docs state the Board/Assn. MUST contract with a security company on behalf of the membership?

I encourage you to get control of the reins here as the Board is called to do. Are you considering a different management company? One thing you might review is the present contract with the MC. Check out when its up for renewal and also, how much notice must be given by both parties prior to termination of the contract.

AlexL1 (Florida)
Posts: 305
Posted:
No.. there is nothing in our documents that stated that we must contract with a security outfit.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
AlexL1: "No.. there is nothing in our documents that stated that we must contract with a security outfit." What does this say to you?

PaulM (Pennsylvania)
Posts: 1,347
Posted:
AlexL1: In reviewing some latter posts of yours, I am wondering what type of
"arrangement" the Board has contracted with the Assn's MC or the MC company. It sounds as though the MC may act as an "umbrella company" in initiating
the many services being "provided" on behalf of your association. And, in doing so, perhaps the cart has gone before the horse and now the Board/Assn. finds itself being 'THEIR CLIENT'. Is this the case?

Have you, as a Board member, read the contract which has been established with them? If not, it may be very helpful for you to read it over carefully to learn what leverage and authority they have been given, and what their role is. In doing so, compare the services which have been contracted with them to be provided VS. the obligations the Assn. actually has responsibility to perform--security, landscaping, snow removal, repair and maintenance, streets, etc.. These would be listed in the Declaration as common area responsibilities plus services to be performed, all funded by members' assessment fees.

As a Board member, you want to be current on how the money is coming in and going out; money being spent correctly and not for 'things' which are unnecessary nor warranted. Good Luck in your search for truth.

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