Quote:
Posted By HelenF1 on 05/21/2026, 7:37 PM
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Quoted Post:
Posted By DeanJ on 05/21/2026
, 5:06 PM
Why would a management company consider responded to board member emails as being a burden?
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Our board members feel as if we shouldn't question anything that the management company does. I keep telling them that we pay them,and the work for the board. The management company communication with the board is very little. Unless we ask about a certain issue,they do not inform us what they are doing. The board keeps telling me,just let them handle it. I have a couple of big errors that they have made
I get it (maybe). How many homes in your neighborhood? How many people are on your Board?
IMHO, the Board President should take some time to explain the situation to you instead of just telling you not to email the PMC.
A few things: some PMCs have it written into their contract that they only communicate with the Board President. A rotten President can abuse this, but having a single point of contact can sometimes make a lot of sense, especially if the Board isnât working well together: the PMC doesnât want to be getting 2 or more sets of (possibly conflicting) instructions from various Board members.
I donât know what youâve been asking about, or how much youâve been asking. Iâll say that it can be a good thing to put together a cohesive paragraph or 3 that describes the situation, asks some questions, and then suggests a meeting to discuss. Ideally, youâll do this with the input and cooperation of the other Board members. Which might take some effort, but you will get a much better response from the PMC if your query comes from a unified Board.
This might be impossible if all of the other Board members are corrupt. But thatâs usually not the case. You might try to build consensus by approaching one other Board member at a time and attempting to get their buy-in. Although I have to be honest, Iâm not hugely talented at this myself. And someone else in this group may chime in about the legality of this, depending on your state laws (ie, you donât want to be seen as excluding someone from a Board meeting).
But to recap: committees tend to be most effective (for good or bad) when the members work together. And (believe me I know) it can be extremely difficult to be in (say) a 1 versus 4 situation.
I hope this is helpful.
Bill
HOA Board ex-President
Austin, Texas USA
âYou canât put too much water in a nuclear reactorâ