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SherriL3 (Connecticut)
Posts: 5
Posted:
What steps should be taken when our HOA has decided to pay out the proceeds of the insurance claim approved funds received for damaged units in three parts rather than in one check? (The damage to the units was cause by the neglect by the HOA to the outside of the units, this is why the HOA's insurance is paying.) The insurance has sent the check to the HOA, as they are the insured but they are to distribute the funds among the units involved. However, the treasurer has decided she will not pay out as the insurance stated but rather pay out in three separate installments to each unit when she sees fit. In other words, she states she will give us one third now, then she will decide when to give us the second third payment , then the final third payment. This makes it impossible to schedule work and will hold up contractors to order supplies and do the work. This is causing alot of stress and strain on owners as this entire ordeal has been going on for three months already. What right does she have to control how our units are paid and worked on? I hope this makes sense. Appreciate any thoughts.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Sounds like your Association may be having financial issues and the Board may be using that money for something else.

Make a written complaint to the Board and see what their response is.
DeanJ
Posts: 1,786
Posted:
what happens if the HOA distributes 100% and some owners fail to have the repairs done and spend the money on something else?
SherriL3 (Connecticut)
Posts: 5
Posted:
Quote:
Posted By DeanJ on 05/10/2026, 3:12 AM

what happens if the HOA distributes 100% and some owners fail to have the repairs done and spend the money on something else?

Thank you for your reply. No one has even considered that. We want to have our units repaired and livable again. The money belongs to the unit owners for repairs, not the HOA. Remember, the units were damaged due to the outside building neglect of the HOA.
SherriL3 (Connecticut)
Posts: 5
Posted:
Quote:
Posted By TimB4 on 05/09/2026, 4:55 PM

Sounds like your Association may be having financial issues and the Board may be using that money for something else.

Make a written complaint to the Board and see what their response is.

Thank you for your reply. That is true and we feel that the treasurer is mishandling all funds, not just this. This claim was to be distributed to each unit immediately upon receipt but the treasurer thinks this is the HOA's money. It is insurance money meant for individual owners to repair their units. Very Frustrating.
BryonW (Massachusetts)
Posts: 55
Posted:
Hi SherriL3 - at my HOA, our bylaws have a few paragraphs that specifically detail how insurance proceeds are to be handled in case of a loss. I know that "check your bylaws" is the most frustrating answer you can get on this forum, but, the bylaws are the Owners Manual for your HOA...

One possible reason that your HOA might be holding back the payment in 3 parts is to keep the contractors honest. You NEVER want to pay 100% up front to a contractor before they start work. (You didn't mention any concern about the contractor's trustworthiness, so, I may be going off on a tangent here.) But two good videos with some overviews of common problems in hiring contractors, and how to protect yourself, are here:

5 WAYS CONTRACTORS CHEAT THEIR CLIENTS!
https://youtu.be/BmN_HkMTDMk?si=obdKu1gFW2LK2Z7C&t=71

Hiring a Contractor: 9 Things You MUST Know
https://www.youtube.com/watch?v=BYltWFjS5D0
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By SherriL3 on 05/10/2026, 11:58 AM


--------------------------------------
Quoted Post:
Posted By DeanJ on 05/10/2026

, 3:12 AM

what happens if the HOA distributes 100% and some owners fail to have the repairs done and spend the money on something else?
--------------------------------------

Thank you for your reply. No one has even considered that. We want to have our units repaired and livable again. The money belongs to the unit owners for repairs, not the HOA. Remember, the units were damaged due to the outside building neglect of the HOA.

This is a reimbursement and the owner should have to provide proof the repair was completed or a signed contract for the repairs to be completed.
SheliaH (Indiana)
Posts: 6,964
Posted:
I agree with Dean and Byron. It might be easier for the association to hire one contractor to repair all the units - it can always work with each one on scheduling because some days and times will vary depending on the owner's schedule. The contractor would provide documentation of the work to the homeowners and association to avoid people spending the insurance money on something else.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By SheliaH on 05/15/2026, 8:45 AM

I agree with Dean and Byron. It might be easier for the association to hire one contractor to repair all the units - it can always work with each one on scheduling because some days and times will vary depending on the owner's schedule. The contractor would provide documentation of the work to the homeowners and association to avoid people spending the insurance money on something else.

Adding the damage in each unit is likely not identical and some units will require more funds than others. For book keeping, it is a poor practice to have any checks being issued to owners without some documentation.
SherriL3 (Connecticut)
Posts: 5
Posted:
Thank you everyone for your replys. We had a meeting with the HOA and they have released all funds and we are moving forward with the repairs. I have to say I am surprised by some of the opinions. Our units were damaged by the the neglect of the HOA and each unit chose their own contractors as they each own their units. The HOA has finally admitted wrong doing and everything has worked out for the best of each unit owner. Thank you again for your contributions to this discussion.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Glad to hear it.

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