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SusanO3 (California)
Posts: 163
Posted:
Are any volunteer Board members using AI to find answers more quickly from their governing documents and minutes? Of course, what AI produces still needs to be checked by an experienced human but I'm sick of hunting for answers in PDF files and Word documents, so was hoping that tech may make life easier for us volunteer Board members. Thanks, Sue
RossP1 (Texas)
Posts: 4
Posted:
I tried it a few times. Honestly mixed results — it found some things faster but also confidently told me something that wasn't in our docs at all, so I stopped relying on it. Still end up doing the ctrl+F slog for anything that actually matters. Might work better if your docs are cleaner than ours but I wouldn't trust it without verifying everything yourself anyway, which kind of defeats the purpose. Maybe someone else here has had better luck with it.
TimB4 (Tennessee)
Posts: 21,059
Posted:
I had the same experience as Ross.

It's easier to take the time and summarize the restrictions that affect the lots into a new document (referencing the CC&R section).
SheliaH (Indiana)
Posts: 6,964
Posted:
What Tim and Ross said. I know poring through the documents is confusing because they're written by lawyers, but it's part of the (volunteer) job, so you may as well take the time to do it right. It's ok to point out stuff to ask the attorney - maybe this is how you find where your documents are in need of a refresh! In the meantime, take notes on what you find and where you found it, so you can speed up future searches.

And keep the age of your documents in mind - there are issues HOAs are dealing with today (like AI) that no one thought of five or 10 years ago. If your documents are older than that, you shouldn't be surprised the issue doesn't come up at all. Finally, not everything in HOA land will be addressed in the documents, nor shouldn't they. There should be room for homeowners (which includes board members) to use common sense. That's where thoughtful community rules come into play - they aren't the 10 commandments. Communities change over time and what seems to be really important today might not be such a hot topic even two years from how, so if the board has the authority to change community rules without overriding the CCRs and Bylaws (which they can't do anyway), they should have enough sense to understand some rules may need to be tweaked, dropped or added as needed.

As for AI, it's new to almost everyone and depending on who uses it and when, it will evolve. Ultimately, it's up to humans to ensure it's useful and ethical, so be be patient with yourself. That said, here are some suggestions from Google AI (!) on how you can make your documents more understandable - with one person's comments on a few:

* Create Plain-Language Summaries: Develop a one-page "cheat sheet" or FAQ for key topics like parking, pet policies, and architectural guidelines, rather than forcing residents to read hundreds of pages of legal jargon
*There have been efforts to convert HOA documents into plain English for the rest of us - ask your attorney if this could be done with your documents.

* Use Digital Formats (Ctrl+F): Ensure all documents are provided in a searchable digital format (PDF/website) so residents can use the Ctrl+F feature to quickly find specific topics.

* Create a Maintenance Chart: Adopt a clear, visual chart that outlines whether the HOA or the homeowner is responsible for specific maintenance items (e.g., roofs, landscaping, pipes).
*our community did this two years ago in a separate letter written by the HOA attorney

* Host Interactive Q&A Sessions: Instead of just reading documents, hold town hall meetings, potlucks, or workshops to discuss rules and answer questions directly.
*If the board is considering major changes to the rules, this should be a routine procedure instead of just throwing them out there

* Highlight Key Terms: Encourage a review of the "defined terms" section of the bylaws and covenants to understand precisely what legal terms mean within that specific document.
*I'd put this at the front of the documents

* Amend Outdated Documents: If the rules are contradictory or vague, the board should work with an attorney to update them, ensuring new language is clear and legally sound.
*Try to do this every 5-7 years, if possible. Your state laws might not change a lot, but something big may come up on the city or county level (and vice versa)

* Provide Contextual Information: Distribute summaries of the budget to explain the "why" behind assessments and provide copies of meeting minutes to clarify how rules are applied
*This would be great for annual meetings, as well as quarterly or mid-year reports to let people know how and why some costs have gone up (or down) and how the board is working to control costs. You might end up with an assessment increase, but if people are paying attention, it might not result in a ton of drama

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
ElleN (Idaho)
Posts: 1,334
Posted:
Quote:
Posted By SusanO3 on 03/22/2026 2:02 PM
Are any volunteer Board members using AI to find answers more quickly from their governing documents and minutes?
At least one board member who has served several years now pushes AI at this forum. Specifically she feels governing documents into AI software and then asks questions of the software. To me it is clear she is seeking instant solutions to difficult problems. This is part of today's culture. People do not think, say, that either (1) three years of law school or (2) years of experience serving on a board and getting educated by the HOA attorney on the finer points of governing documents and statutes make a difference.

But both (1) and (2) do make a difference, big time.

I do not rule out using advanced software to search and interpret, to some extent, governing documents and statutes. But I advise this only after years of reading, PDF searching, and discussing these documents and statutes with people who are more experienced.
ElleN (Idaho)
Posts: 1,334
Posted:
Quote:
Posted By ElleN on 03/23/2026 9:05 AM
Posted By SusanO3 on 03/22/2026 2:02 PM
Are any volunteer Board members using AI to find answers more quickly from their governing documents and minutes?
At least one board member who has served several years now pushes AI at this forum. Specifically she feels governing documents into AI
"feeds" not "feels".
SusanO3 (California)
Posts: 163
Posted:
Thank you all.

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