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CharlesZ (Florida)
Posts: 12
Posted:
I am the Maintenance Director on a 5-member board of a Florida-based HOA. The board has recently expressed mixed concerns over the performance of our Property Management Company (CAM). Since the CAM contract is up for renewal there have been numerous email discussions concerning CAM performance and the president and treasurer have meet with the CAM twice over the past 7 weeks to discuss performance. Myself and another board member have been more than satisfied with the CAM's performance. Sure, we have had some issues but nobody is perfect. Contractually, the board must give 60 days notice of non-renewal and that must occur, in this case, by November 1st. We have a quarterly board meeting on October 29th which allows sufficient time for the board to meet, deliberate, and vote on whether or not to renew the contract and still provide the mandated 60-day notice. The president moved ahead and sent out a notice of non-renewal to the CAM on October 20th based upon three facts: (1) discussion of substandard performance that took place over several back-and-forth emails; (2) notice had to be provided to the CAM by November 1st; and (3) notice had to be provided before he and the treasurer conducted CAM interviews from October 21st through the 24th (a red herring?). The rush to judgement just does not sit well with me as I believe the board should have convened to openly deliberate and then vote, given the difference of opinion among board members concerning CAM performance.

I emailed the president (after he notified the board that he sent the non-renewal letter) and advised him that we could still address the issue at Wednesday's board meeting, but he replied that he did not act inappropriately and needed to send the letter based upon the 3 facts previously stated above. Am I mistaken or was a board vote required? At Wednesday's board meeting I plan to state, for the record, that a board meeting was never held to deliberate and then vote on the decision to send a non-renewal letter, should this ever come back on us in the future. Thoughts?
MichaelS56 (Minnesota)
Posts: 859
Posted:
I am curious about the President making these decisions. Does it not take a board vote to determine this contract termination?
CharlesZ (Florida)
Posts: 12
Posted:
It is a renewal not termination. Regardless of renewal or termination, I thought it would take a board vote.
SheliaH (Indiana)
Posts: 6,964
Posted:
Fiest you said this was non renewal, now you say it was renewed - which is it?

Either way, there should have been a board vote on this, so that should be made crystal clear to the president. Since this just happened, there may be a way to reverse it, but you'll need to talk to your association attorney about it (and take a proper vote). If you're able to renew, why not take a homeowner poll to see how they feel about the property manager? There may be more people who feel as you do.

That said, if there are problems, get a performance improvement plan set up as soon as possible. If you see positive changes within the next 6 months or so, fine. If not, you'll need to look for another and set up a transition plan, because you don't change management companies on a dime.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
CharlesZ (Florida)
Posts: 12
Posted:
Thanks. The letter was sent to the CAM, without a board vote, stating the HOA decided NOT to renew the contract. I was just telling the gentleman that replied it was not a termination.
ElleN (Idaho)
Posts: 1,334
Posted:
Quote:
Posted By CharlesZ on 10/26/2025 5:52 AM
Regardless of renewal or termination, I thought it would take a board vote.
It does. Statutes and/or undoubtedly your governing documents are clear that the board, and not just one member of the board, makes decisions on contracts.
DeanJ
Posts: 1,786
Posted:
Your president / treasurer actions were unfounded and I can’t see your previous company now staying on without their resignations.

Tell the treasurer and the president you will be making a motion making them personally responsible for any additional costs.

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