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JackS20 (North Carolina)
Posts: 271
Posted:
Seems like the Treasuer office is always the hardest to fill.
Does anyone see issues using a financial tech bank. Or financial tech service that allows one to make multiple accounts and assigning each board member to be in charge of that money and more importantly taking pictures of the receipts and uploading them to the financial tech service. There are several options and they all link the receipt to the spreadhsheet some even scan the receipt and ask which department it goes under. secretary could do social events, vice president could do park maintenance, president could do landscaping etc.

I think this would greatly reduce the burden of documenting all the expenses and spread the work load to other board members. Especially since these other board members voted to have a bigger budget.
SheliaH (Indiana)
Posts: 6,964
Posted:
I hadn't heard of financial tech bank, so I did a little Googling - this link talks about what fin tech is, and there are various companies who specialize in this
your boar
https://plaid.com/resources/fintech/what-is-fintech/

Obviously, your board would have to do its homework on what services are available, how much they cost, who would be in charge of doing what, etc.. and then you could try the service for, say, 6 months, to see how it goes. That said, you've had several complaints about your board colleagues, and assuming what you've said is accurate, I'm not confident they would be willing to take on overseeing a specific area, although it makes sense to spread the work around. That's something all boards should consider, whether they have a property manager or note.

To be blunt, it seems too many people in your community are happy with the money saved on hiring a property manager, but are allergic to doing the work of self-management. We're talking about keeping track of the money, so you either do that correctly or not at all. Why would anyone think it's a "burden to document all the expenses" - how do they keep track of their own household expenses? Using accounting software could take care of a lot of the donkey work, and if no one wants to be the association treasurer, why not consider asking someone in the community with bookkeeping experience to do it? They won't have voting power, but could come to the beginning of board meetings, make their report, answer questions and then leave (that's what our security officers do).

I agree with doing what you can to save money, but there comes a point where you have to consider if saving a few bucks over here won't end up costing you more down the road because you have to correct a ton of mistakes. Has there been a honest discussion in board meetings about the treasurer position and what the concerns are? Some people might not be comfortable because they don't have any training - would the association be willing to get them some (the CAI website has educational materials on HOA finances). Perhaps a bookkeeper could be hired as a consultant to see if there are ways to make the work more effective and whoever took the position would have a source for questions.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JackS20 (North Carolina)
Posts: 271
Posted:
Quote:
Posted By SheliaH on 09/18/2025 6:22 AM
,,,it seems too many people in your community are happy with the money saved on hiring a property manager, but are allergic to doing the work of self-management. We're talking about keeping track of the money, so you either do that correctly or not at all. Why would anyone think it's a "burden to document all the expenses" - how do they keep track of their own household expenses? ...... Some people might not be comfortable because they don't have any training

people didnt' want to volunteer even when we had a property mgt company. 40 out of 100 voters dont' even want an HOA. the 50 people that didn't bother to vote probably don't want an HOA.

It's not training , its a lack of volunteers. My kids school PTA has a budget 2x bigger than our HOA $20K a year and they have no problem getting dozens of volunteers

Fintechbanks are free to very low cost. The one I watned got voted down twice by the curent board, but with at least 1 maybe 2 new people, next years board could be different. the old people didnt' want to have money in an online bank, even though they were fine with mailing their HOA dues check to a Nevada online bank when we had a property mgt company.

fintech services that work with a local bank (popular one rhymes with intensify)
are free for up to 25 transactions per month or $5 per user after that. for 5 member board that' s$300 a year. We could probably get away with free account.
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By JackS20 on 09/17/2025 6:49 PM
Seems like the Treasuer office is always the hardest to fill.
Does anyone see issues using a financial tech bank. Or financial tech service that allows one to make multiple accounts and assigning each board member to be in charge of that money and more importantly taking pictures of the receipts and uploading them to the financial tech service. There are several options and they all link the receipt to the spreadhsheet some even scan the receipt and ask which department it goes under. secretary could do social events, vice president could do park maintenance, president could do landscaping etc.

I think this would greatly reduce the burden of documenting all the expenses and spread the work load to other board members. Especially since these other board members voted to have a bigger budget.

Could the board members wash and wax the other owners car once a month too?

No one moves into an HOA to do park maintenance, landscaping, or accounting for free. Not only will you not have a treasurer, you won’t get new board members.

You are suffering for a keep the fees low illness and hopefully your board members just say no.

TimB4 (Tennessee)
Posts: 21,059
Posted:
We hired a bookkeeper (someone from within the development) as an independent contractor.

They collected the mail, posted payments to the lot ledger and made deposits.

The Treasurer paid the bills and sent the late notices.
JackS20 (North Carolina)
Posts: 271
Posted:
Quote:
Posted By DeanJ on 09/18/2025 7:30 AM
Posted By JackS20 on 09/17/2025 6:49 PM
Seems like the Treasuer office is always the hardest to fill. ....


No one moves into an HOA to do park maintenance, landscaping, or accounting for free.

so your property manager handles social events, goes to the store to buy food and disposable plates and then does all the logistics for that? no ones doing park maintenance, or land scaping for free.

sounds like we need to hire an accountant. collecting and posting dues is about a 1 hr job for the 40 checks we get once a year. But even if we hire an accoutant we still need a solution to get receipts and store them so the accountant can do thier job. I do not think asking board members to keep track of their own receipts is that big of a burden. adds about 2 minutes to every expense they have and most might have 10 expenses a year or 20 minutes a year.
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By JackS20 on 09/19/2025 3:31 AM
Posted By DeanJ on 09/18/2025 7:30 AM
Posted By JackS20 on 09/17/2025 6:49 PM
Seems like the Treasuer office is always the hardest to fill. ....


No one moves into an HOA to do park maintenance, landscaping, or accounting for free.


so your property manager handles social events, goes to the store to buy food and disposable plates and then does all the logistics for that? no ones doing park maintenance, or land scaping for free.

sounds like we need to hire an accountant. collecting and posting dues is about a 1 hr job for the 40 checks we get once a year. But even if we hire an accoutant we still need a solution to get receipts and store them so the accountant can do thier job. I do not think asking board members to keep track of their own receipts is that big of a burden. adds about 2 minutes to every expense they have and most might have 10 expenses a year or 20 minutes a year.

No where in our declaration does it provide for any social events or the expenditures for social events. We might have 1 or 2 community events per year, if those are not organized by non board members, they are not happening.

Why would a board member need to keep track of their own receipts - are they also writing themselves checks?
JackS20 (North Carolina)
Posts: 271
Posted:
Quote:
Posted By DeanJ on 09/19/2025 5:41 AM
Posted By JackS20 on 09/19/2025 3:31 AM
Posted By DeanJ on 09/18/2025 7:30 AM
Posted By JackS20 on 09/17/2025 6:49 PM
Seems like the Treasuer office is always the hardest to fill. ....


No one moves into an HOA to do park maintenance, landscaping, or accounting for free.


so your property manager handles social events, goes to the store to buy food and disposable plates and then does all the logistics for that? no ones doing park maintenance, or land scaping for free.

sounds like we need to hire an accountant. collecting and posting dues is about a 1 hr job for the 40 checks we get once a year. But even if we hire an accoutant we still need a solution to get receipts and store them so the accountant can do thier job. I do not think asking board members to keep track of their own receipts is that big of a burden. adds about 2 minutes to every expense they have and most might have 10 expenses a year or 20 minutes a year.


No where in our declaration does it provide for any social events or the expenditures for social events. We might have 1 or 2 community events per year, if those are not organized by non board members, they are not happening.

Why would a board member need to keep track of their own receipts - are they also writing themselves checks?

who else would write the checks in a self managed HOA? Our declaration doesn't have anything written aqbout social events either, but they are the best way to get new board members.
DeanJ
Posts: 1,786
Posted:
You seriously have board members endorsing checks to themselves for receipts that they manage? That is a recipe for internal theft.
JackS20 (North Carolina)
Posts: 271
Posted:
Quote:
Posted By DeanJ on 09/19/2025 7:13 AM
You seriously have board members endorsing checks to themselves for receipts that they manage? That is a recipe for internal theft.

LOL and you think your mgt company isn't ripping you off? I caught $8000 in errors in just one year. $40,000 wasted cutting grass for someone else which was illegal over decades.

you ask silly rhetorical questions and then make up silly scenarios and dont' give any advice, just typical sky is falling Baloney that I am used to hearing. Like many, you try to divide instead of unite.
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By JackS20 on 09/19/2025 8:23 AM
Posted By DeanJ on 09/19/2025 7:13 AM
You seriously have board members endorsing checks to themselves for receipts that they manage? That is a recipe for internal theft.


LOL and you think your mgt company isn't ripping you off? I caught $8000 in errors in just one year. $40,000 wasted cutting grass for someone else which was illegal over decades.

you ask silly rhetorical questions and then make up silly scenarios and dont' give any advice, just typical sky is falling Baloney that I am used to hearing. Like many, you try to divide instead of unite.

No, our management company does not rip us off, nor do they make gross accounting mistakes. If a mistake is made, there correct the situation immediately.

Your assumption is the management company you used is representative of all management companies, while there is certainly so really bad ones out there, the one you used was your HOA’s decision and was probably a result of improper vetting by the board.
JackS20 (North Carolina)
Posts: 271
Posted:
Quote:
Posted By DeanJ on 09/19/2025 3:11 PM
Posted By JackS20 on 09/19/2025 8:23 AM
Posted By DeanJ on 09/19/2025 7:13 AM
You seriously have board members endorsing checks to themselves for receipts that they manage? That is a recipe for internal theft.


LOL and you think your mgt company isn't ripping you off? I caught $8000 in errors in just one year. $40,000 wasted cutting grass for someone else which was illegal over decades.

you ask silly rhetorical questions and then make up silly scenarios and dont' give any advice, just typical sky is falling Baloney that I am used to hearing. Like many, you try to divide instead of unite.


No, our management company does not rip us off, nor do they make gross accounting mistakes. If a mistake is made, there correct the situation immediately.

Your assumption is the management company you used is representative of all management companies, while there is certainly so really bad ones out there, the one you used was your HOA’s decision and was probably a result of improper vetting by the board.

LOL, I'm talking about 3 different ones, all crap, none of them even checked to see if insurance was adequate, we weren't, one serious accideent would of wiped us out. way to blame the victim. every single mgt company I've worked with has the most obtuse inflated financial statements. our self managed financial statement for 6 months was 1 page long. mgt company would of given us 120 pages for that same time frame.
JackS20 (North Carolina)
Posts: 271
Posted:
Again the biggest challenge with HOA finances is taking the time to document all expenses.
I did some more research today and asked chat gpt this:

Looking for a financial tech bank that has the following features:

1. Ability to have at least 5 separate accounts with a virtual or real debit card that has a yearly limit on expenses. We might have $3000 for a landscaping debit card, $800 for social events, $1000 for administrative, $2000 for insurance, $800 for utilities etc. we have 5 board members and each member would have a card and be responsible for one aspect of the HOA budget.

2. ability to sms txt after every debit card transaction and ask users to upload a receipt.

3. ability to "nag" the users with follow up text if they do not upload the receipt

4. Ability to sync with an online spreadsheet like google sheets so we can have real time updates whenever money is spent.

It gave me a few companies I did not know about and a couple of them have an automatic reminder feature to "nag" people about uploading missing receipts. This is exactly what we need. None of them really had a free answer to #4, but I found a company who's name is an abbreviation of financial table that can do this. There is a company that offers a free solution to #4 that rhymes with Delay, but it can't nag about receipts.

But most importantly we have a new board member and enough votes to get this passed at the next board meeting.

DeanJ
Posts: 1,786
Posted:
Quote:
Posted By JackS20 on 10/05/2025 1:46 PM
Again the biggest challenge with HOA finances is taking the time to document all expenses.
I did some more research today and asked chat gpt this:

Looking for a financial tech bank that has the following features:

1. Ability to have at least 5 separate accounts with a virtual or real debit card that has a yearly limit on expenses. We might have $3000 for a landscaping debit card, $800 for social events, $1000 for administrative, $2000 for insurance, $800 for utilities etc. we have 5 board members and each member would have a card and be responsible for one aspect of the HOA budget.

2. ability to sms txt after every debit card transaction and ask users to upload a receipt.

3. ability to "nag" the users with follow up text if they do not upload the receipt

4. Ability to sync with an online spreadsheet like google sheets so we can have real time updates whenever money is spent.

It gave me a few companies I did not know about and a couple of them have an automatic reminder feature to "nag" people about uploading missing receipts. This is exactly what we need. None of them really had a free answer to #4, but I found a company who's name is an abbreviation of financial table that can do this. There is a company that offers a free solution to #4 that rhymes with Delay, but it can't nag about receipts.

But most importantly we have a new board member and enough votes to get this passed at the next board meeting.


Sounds like a really dumb idea. In addition to the risk of internal theft by the HOA’s debit card holders, debit cards have more external risk due to less fraud protection and can cause financial disruption if your account is compromised.
JulieH4
Posts: 75
Posted:
I understand the appeal of giving each board member a card tied to their specific budget category, especially with the tech options out there now. That said, I still lean strongly toward not using debit cards. When I came onto the board, I helped modernize things by setting up a credit card for the HOA, which we use for event purchases and clubhouse/office supplies—but we’ve kept tight control over it.

Instead of multiple cards, we keep the HOA credit card secure in the office. Board members can check it out when needed and are expected to return it with receipts. It keeps things simple, reduces risk, and avoids the need for chasing down missing uploads or dealing with potential fraud or loss across multiple cards.

I know it's not as tech-forward as some of the solutions you're exploring, but it's worked well for us so far and keeps financial oversight centralized and manageable.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Regarding credit/debit cards, I do have a story that happened just last year.

The previous Board chose to obtain and use a credit/debit card to make things easier.
It was in the name of the President.

The President sold their property and moved.
They properly turned over the credit/debit card.

Our Board was appointed to the Job.
When we filled out the paperwork at the bank, we told the bank to not issue a credit/debit card and cancel the current card (which we handed them).
A few keystrokes later, we were informed everything was done.

About 10 months later, we receive a letter in the mail.
The bank had automatically renewed the "cancelled" credit/debit card due to the expiration date.
They sent it to the card holder (the previous President who sold and moved).
The post office forwarded the card to them.
Fortunately, those people were honest and sent the card to the Association.

We went to the bank and had a long discussion with the branch manager who contacted corporate.
Issue fully resolved.

I don't like credit/debit cards for Associations because it's simply too easy to make unapproved purchases (intentionally or by mistake).
Now I also don't like them because sometimes the bank screws up as well.

DeanJ
Posts: 1,786
Posted:
Quote:
Posted By TimB4 on 10/06/2025 1:31 PM
Regarding credit/debit cards, I do have a story that happened just last year.

The previous Board chose to obtain and use a credit/debit card to make things easier.
It was in the name of the President.

The President sold their property and moved.
They properly turned over the credit/debit card.

Our Board was appointed to the Job.
When we filled out the paperwork at the bank, we told the bank to not issue a credit/debit card and cancel the current card (which we handed them).
A few keystrokes later, we were informed everything was done.

About 10 months later, we receive a letter in the mail.
The bank had automatically renewed the "cancelled" credit/debit card due to the expiration date.
They sent it to the card holder (the previous President who sold and moved).
The post office forwarded the card to them.
Fortunately, those people were honest and sent the card to the Association.

We went to the bank and had a long discussion with the branch manager who contacted corporate.
Issue fully resolved.

I don't like credit/debit cards for Associations because it's simply too easy to make unapproved purchases (intentionally or by mistake).
Now I also don't like them because sometimes the bank screws up as well.


A lot of times credit cards issued to non profits are actually issued to an officer. If the card goes unpaid, the bank will start collection on one person, not the corporation.
JackS20 (North Carolina)
Posts: 271
Posted:
We have a credit card too, but we don't have an office to store it in and it makes financials harder because now instead of one bank statement you have a credit card statemetn as well. Perhaps we should get multiple credit cards, but I'm not sure we can set a Yearly limit on them, I think only monthly. But then you now have multiple statements which is messy.
JackS20 (North Carolina)
Posts: 271
Posted:
Quote:
Posted By DeanJ on 10/06/2025 3:35 PM
Posted By TimB4 on 10/06/2025 1:31 PM
Now I also don't like them because sometimes the bank screws up as well.



A lot of times credit cards issued to non profits are actually issued to an officer. If the card goes unpaid, the bank will start collection on one person, not the corporation.

Not our bank. They don't even require a social security number to issue a new credit card.
JackS20 (North Carolina)
Posts: 271
Posted:
Quote:
Posted By TimB4 on 10/06/2025 1:31 PM
Regarding credit/debit cards,
I don't like credit/debit cards for Associations because it's simply too easy to make unapproved purchases (intentionally or by mistake).


WE pay the following bills by card automatically without lifting a finger every year, year after year:
insurance
Utilities
lawn care
google meets
HOA online software
Postage online account that automatically adds funds as needed.

If a treasurer had to physically mail a dozen checks for each of the above it wouldnt' get done. Can barely get someone to be treasurer as is.
DeanJ
Posts: 1,786
Posted:
Automatically means you have auto payments. I don’t set my personal accounts up for auto pay and certainly wouldn’t set up the HOAs for auto pay. The reason is reviewing charges first avoids missing unexpected charges on bills that can change and mitigates the risk of potential fraud or data breaches
JackS20 (North Carolina)
Posts: 271
Posted:
Quote:
Posted By DeanJ on 10/08/2025 11:38 PM
Automatically means you have auto payments. I don’t set my personal accounts up for auto pay and certainly wouldn’t set up the HOAs for auto pay. The reason is reviewing charges first avoids missing unexpected charges on bills that can change and mitigates the risk of potential fraud or data breaches

No board member except me reviews any charges anyways. I'm the one that found $8000 worth of mgt company mistakes because I actually looked at financials, none of them were due to auto pay.

I bet your mgt company sets up auto pay for utilities and such.

Risk vs reward. it woudl cost us more to pay manually and the cost savings easily exceed any potential mistakes by a lot. so even if there is a mistake it would of likely cost us more than the mistakes value.
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By JackS20 on 10/09/2025 5:49 AM
Posted By DeanJ on 10/08/2025 11:38 PM
Automatically means you have auto payments. I don’t set my personal accounts up for auto pay and certainly wouldn’t set up the HOAs for auto pay. The reason is reviewing charges first avoids missing unexpected charges on bills that can change and mitigates the risk of potential fraud or data breaches


No board member except me reviews any charges anyways. I'm the one that found $8000 worth of mgt company mistakes because I actually looked at financials, none of them were due to auto pay.

I bet your mgt company sets up auto pay for utilities and such.

Risk vs reward. it woudl cost us more to pay manually and the cost savings easily exceed any potential mistakes by a lot. so even if there is a mistake it would of likely cost us more than the mistakes value.

Your HOA seems very broken. A board that doesn’t review invoices and a board member negotiating agreements with the city without legal council.

JackS20 (North Carolina)
Posts: 271
Posted:
Quote:
Posted By DeanJ on 10/09/2025 11:20 AM
Posted By JackS20 on 10/09/2025 5:49 AM
Posted By DeanJ on 10/08/2025 11:38 PM
Automatically means you have auto payments. I don’t set my personal accounts up for auto pay and certainly wouldn’t set up the HOAs for auto pay. The reason is reviewing charges first avoids missing unexpected charges on bills that can change and mitigates the risk of potential fraud or data breaches


No board member except me reviews any charges anyways. I'm the one that found $8000 worth of mgt company mistakes because I actually looked at financials, none of them were due to auto pay.

I bet your mgt company sets up auto pay for utilities and such.

Risk vs reward. it woudl cost us more to pay manually and the cost savings easily exceed any potential mistakes by a lot. so even if there is a mistake it would of likely cost us more than the mistakes value.

Your HOA seems very broken. A board that doesn’t review invoices and a board member negotiating agreements with the city without legal council.

nope its fine, but make up your own fake facts to fit your narrative.
RichardM29 (Virginia)
Posts: 43
Posted:
How many transactions do you have yearly?

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