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JeanO (Georgia)
Posts: 10
Posted:
Sorry for the subject title here. Have been researching what to call this question and fiduciary duty seemed most likely but not confident on that. I asked a question a few years ago here on HOA talk and your answers were great. Saved a lot of time and reduced unnecessary tension. Question is now: Four years ago board of directors (at POA in GA single family 90 homes) required a committee I co chaired to obtain bids for a 31k project. It was a pain but still wanted to help so stuck with it. Results were good and reviewing the bids was ā€œeducationalā€. In time the information clearly pointed to the best value, board voted yes. Project done with mostly good reviews, the complaints taken in stride as we had documents proving care was taken in the process. Four years later there is a new member on same 3 person board and they voted last week to award a 50k contract with zero competition. Membership did not vote on this, and it is not required. I am concerned and I can not say nothing. No interest in being a jerk to the board (we are the kind of people who regularly volunteer when asked and enthusiastically support our board). Can anyone suggest what to say/ask or just to stay silent? Don’t trust this decision as the past one requiring all of that vetting, etc now appears needless and ai know it was very valuable and what our community deserved. Worried this is a huge mistake’s first steps ….
TimB4 (Tennessee)
Posts: 21,059
Posted:
My question would be: How does the board know we received a competitive price without soliciting bids?

I'll go back to a story I told before.
In my previous Association it was time to renew our trash/recycling collection contract.
Nobody had an issue with our current provider and when the contract came in the board was ready to sign.
I, being on the board at the time, said it might be good to get bids first (I showed them the request for bids paperwork I had drafted).
One member, being a business owner, said if the work is already done, why not go ahead and solicit bids.
I solicited bids and discovered that the current contract was $10,000 over market price.
We went back to our current provider and asked that they match or we would go with a new vendor.
They matched without batting an eye and the Association saved $10,000

The old - Trust but verify - concept.
ElleN (Idaho)
Posts: 1,334
Posted:
Quote:
Posted By JeanO on 06/27/2025 4:45 AM
Four years later there is a new member on same 3 person board and they voted last week to award a 50k contract with zero competition.
What was the final vote? Two to one? Are you on the board?

Ask the board to reconsider. If you are on the board, use a motion to reconsider yada. Say, "I am motioning this because I think the board has a fiduciary duty to get at least three bids, when the project is so expensive. Also, look sometimes this saves a lot of money. Here is an example from a friend: [Relay TimB4's story exactly as written]."
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By TimB4 on 06/27/2025 8:26 AM
My question would be: How does the board know we received a competitive price without soliciting bids?

I'll go back to a story I told before.
In my previous Association it was time to renew our trash/recycling collection contract.
Nobody had an issue with our current provider and when the contract came in the board was ready to sign.
I, being on the board at the time, said it might be good to get bids first (I showed them the request for bids paperwork I had drafted).
One member, being a business owner, said if the work is already done, why not go ahead and solicit bids.
I solicited bids and discovered that the current contract was $10,000 over market price.
We went back to our current provider and asked that they match or we would go with a new vendor.
They matched without batting an eye and the Association saved $10,000

The old - Trust but verify - concept.

I just put a $16,000 roof on my home and didn’t get competitive bids. I watched several homes in the area being roofed, spoke with owners who used the various companies and selected the company I thought used quality materials, was a roofing supplier certified contractor, cleaned the job up well after the job, and completed the project in a timely manor.

A neighbor got bids and went with the lowest bidder. It was a good deal until his roof leaked due to nails being missed during the pull off.
ElleN (Idaho)
Posts: 1,334
Posted:
JeanO, consider sharing these with the board:

https://condomanagement.com/how-many-bids-should-your-hoa-solicit-for-projects/

https://hoaresources.caionline.org/how-many-bids-should-your-hoa-get-for-contract-work/

https://www.cedarmanagementgroup.com/contractor-bids-for-your-hoa/

https://www.hoaleader.com/public/Readers-Say-Its-Bear-Getting-Competitive-Bids-for-Condo-HOA-Work-Today.cfm
TimB4 (Tennessee)
Posts: 21,059
Posted:
Dean,

I recommended obtaining bids.
I never said to go with the lowest bidder.

There are a lot of factors that go into selecting a contractor.
Price is simply one of them.
JeanO (Georgia)
Posts: 10
Posted:
Ellen, Tim and Dean - thank you all so much for taking the time to offer guidance. What a good story you shared, no one could be offended over that one. I don’t hear about win -wins very often. High fives all around! You all helped me formulate the question that did need to be asked without an accusatory tone. I am not interested in being disagreeable. I really need to say this forum is special. Folks who step up to do a difficult job with negligible rewards are a special sort and here you all share amongst your ā€œtribeā€ to support and encourage. Good people. Very grateful fo you all…
MichaelS56 (Minnesota)
Posts: 858
Posted:
Make sure that the bids you receive each contain the specs you are requesting. Price is one thing, specs are also important to review.
JeanO (Georgia)
Posts: 10
Posted:
Well, asked my question (e mailed twice ) since June 27th but no answer. Don’t know what that means, probably nothing good. Especially when they send out neighborhood e mail this morning so they worked on a holiday weekend. As I said, despite a few blips these are trustworthy people. Devoted. Ironically today’s e mail contained info on a project they assigned out to committee, biggest contract we have in here, bids coming in as has always been done. (Not a one off expense like this one that has got us worried). Forgot to mention the contractor who will do the work which includes moving electric, HVAC and the custom designed ā€œnoise control panelsā€ installed less than a year ago) was not at the meeting they had where they made their design decisions and signed the contract. I asked my question out loud at the open meeting held regarding this whole issue but there are no minutes of that meeting. My question for the forum is if my question does not get answered by the Board, I will have to get it How? Not thinking of lawsuit (fiduciary, precedent, cost of project) but of mediation. It works to get around blocks in communication. Required in divorce cases in my state and have seen it’s effectiveness. Law firms have them on staff, but in my state you can find your own (they call them ā€œneutralsā€). Has anyone heard of going to mediation first for POA/HOA matters? I hate taking space and time from people on this forum but being between a rock and a hard place hurts and I don’t want to spread it more…
ElleN (Idaho)
Posts: 1,334
Posted:
Quote:
Posted By JeanO on 07/05/2025 12:03 PM
Well, asked my question (e mailed twice ) since June 27th but no answer. ... I asked my question out loud at the open meeting held regarding this whole issue but there are no minutes of that meeting. My question for the forum is if my question does not get answered by the Board, I will have to get it How?
I am sorry to be so bothersome. But could you possibly give a hint as to exactly what question you asked?

Or would you prefer the forum guess what question you asked?

Going forward, I will assume you are not on the board. If this is wrong, could you possibly say so?
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By JeanO on 07/05/2025 12:03 PM
Well, asked my question (e mailed twice ) since June 27th but no answer. Don’t know what that means, probably nothing good. Especially when they send out neighborhood e mail this morning so they worked on a holiday weekend. As I said, despite a few blips these are trustworthy people. Devoted. Ironically today’s e mail contained info on a project they assigned out to committee, biggest contract we have in here, bids coming in as has always been done. (Not a one off expense like this one that has got us worried). Forgot to mention the contractor who will do the work which includes moving electric, HVAC and the custom designed ā€œnoise control panelsā€ installed less than a year ago) was not at the meeting they had where they made their design decisions and signed the contract. I asked my question out loud at the open meeting held regarding this whole issue but there are no minutes of that meeting. My question for the forum is if my question does not get answered by the Board, I will have to get it How? Not thinking of lawsuit (fiduciary, precedent, cost of project) but of mediation. It works to get around blocks in communication. Required in divorce cases in my state and have seen it’s effectiveness. Law firms have them on staff, but in my state you can find your own (they call them ā€œneutralsā€). Has anyone heard of going to mediation first for POA/HOA matters? I hate taking space and time from people on this forum but being between a rock and a hard place hurts and I don’t want to spread it more…

If the board sends you an email asking you a question, are you required to respond?
JeanO (Georgia)
Posts: 10
Posted:
Ellen and Dean thank you again.

I appreciate that you all do not suffer fools gladly at HOA talk. You scare most of us away. As for me, this back and forth is something I need and you are pushing me through the thought processes. You doing it here at your own expense is tremendously valuable. Pretty words of thanks are something volunteers are given in abundance without much thought by people who are not doing the work and have no idea

So, no I am not on the Board. I failed to answer that question when first asked sorry for that. Husband was. WAS. Knowing it is awful he has been discouraging me from running someday. Two years ago our third member was nominated from the floor. We are a neighborhood of mostly retired people though not 55+. Fixed incomes, many widows. Budget matters. People want quiet retired lives so getting volunteers is maybe worse than average. I think I could tolerate a year of losing sleep if become a board member. The job lives in the house with the entire family and we are retired but still actively parenting two adult kids with special needs, one still at home. I would use this forum gratefully if I run successfully in the future.

The question I asked, (which you kindly helped me formulate) was ā€œwould you be willing to share the details of the process you went through for this (common area building) renovation project that confirms that (name of neighborhood) is getting the same best price and value for this project?

We (my husband and I) led into the e mailed question with a sentence recapping the ā€œordinary careā€process the board had initiated and our ad hoc committee picked up from them three years ago. There were 5 on the typical board of 3 at that time, right after turnover. Our committee took up the due diligence tasks for them. We just continued what they had begun, doing as they did. Three of those board members are on the board now. Two have been on since then(2020) with one elected for the first time a few months ago.

For the question ā€œam I required to answer a question the board asks of meā€ that is a ā€œ Noā€. That being because unlike them, I have no duty to the association.

I would answer any question they asked of me because a cooperative to friendly sort of relationship has existed for years. In fact, the special meeting that they called to ā€œdiscussā€ this project (which they didn’t have to do) was attended by my husband to back them up in using reserve money for this. He is a retired civil engineer- construction project management and completed our reserve study and updates it yearly. He has worked with HOAS, lots of senior living, university housing, etc. if the board needs him he shows up. Same for me, far less value from my professional service. I was there that night not because I had any interest in the project but to be with him. We were surprised that night at the pushback from the well attended meeting crowd. There is potential for more conflict and I don’t want to see 50k spent with possibly inadequate vetting and then see us hit with a lawsuit. Yes, insurance covers some mistakes. But these three people have a precedent which they set and followed and I was part of it. Bottom line is things have changed?! Less care?

So that was the last bit of my ask….alternative dispute resolution….would anyone here have any experience with that process? Hope don’t have to go there, but I figure if I am heading towards a hill to die on might as well figure out a way around best I can if at all possible.
ElleN (Idaho)
Posts: 1,334
Posted:
From an earlier post by the OP, this is a single family HOA of 50 to 100 homes. The developer turned it over c. 2020.
Quote:
Posted By JeanO on 07/06/2025 8:53 AM

The question I asked, (which you kindly helped me formulate) was ā€œwould you be willing to share the details of the process you went through for this (common area building) renovation project that confirms that (name of neighborhood) is getting the same best price and value for this project?
To compel an answer to this question, you should use solely what the bylaws and state law say about open meetings and minutes.

Do your bylaws require board meetings to be open to owners?

The Georgia Property Owners' Association Act requires that the HOA keep "Detailed minutes of all meetings of the members of the association and of the board of directors."

I advise you to proceed to a formal request for the minutes that discuss this $50k contract and the board vote on this contract. If you want a draft of the letter making this request, let me know.

This letter has to be just-the-facts, emotion-free and polite but not unctuous nor verbose.

ElleN (Idaho)
Posts: 1,334
Posted:
Quote:
Posted By ElleN on 07/06/2025 9:31 AM
From an earlier post by the OP, this is a single family HOA of 50 to 100 homes. The developer turned it over c. 2020.
Posted By JeanO on 07/06/2025 8:53 AM

The question I asked, (which you kindly helped me formulate) was ā€œwould you be willing to share the details of the process you went through for this (common area building) renovation project that confirms that (name of neighborhood) is getting the same best price and value for this project?
To compel an answer to this question, you should use solely what the bylaws and state law say about open meetings and minutes.

Do your bylaws require board meetings to be open to owners?

The Georgia Property Owners' Association Act requires that the HOA keep "Detailed minutes of all meetings of the members of the association and of the board of directors."

I advise you to proceed to a formal request for the minutes that discuss this $50k contract and the board vote on this contract. If you want a draft of the letter making this request, let me know.

This letter has to be just-the-facts, emotion-free and polite but not unctuous nor verbose.
Only after making this request and being refused might you then legally have grounds to request alternative dispute resolution. Otherwise a mediator or arbitrator has nothing with which to work.
JeanO (Georgia)
Posts: 10
Posted:
Thanks ElleN. Our bylaws do not require that meetings be public except for the annual. It is required that meeting minutes be kept, but ā€œdetailedā€ is not in the language. I do not know how that affects things. We moved over from a HOA to POA years ago but our bylaws document (the instrument?) does not reflect that change. Would that matter? The name has not changed in the filings on our State’s corporation division records, which was updated after our last election. I would love to have your draft on requesting minutes. Treading that line between answering accurately and being verbose is definitely in play. Keep thinking of the word ā€œpedanticā€ here and how much I don’t want to go there. Appreciate the help.
ElleN (Idaho)
Posts: 1,334
Posted:
JeanO, Georgia statutes trump what is in the governing documents (declaration, bylaws et cetera). Since the statutes say "detailed" minutes are required, then this is what the law requires, even though your bylaws do not use the word "detailed."

I suggest sending a letter like the following to the board. Send it registered mail, return receipt requested to the HOA manager.

Be aware that the wording below about "good faith" and the "purpose" are required by statute. Do not change this wording.

===============================
Dear Board of Directors,

Please provide a time and place where I may inspect and copy those Board Meeting Minutes where (1) the [common area building] renovation project was discussed and where (2) the Board voted to award a contract to ____ for this project in the amount of approximately $50k. If the vote took place outside of a meeting, then I request the "executed consents" evidencing the vote was taken without a meeting.

I make this request pursuant to Georgia statutes as follows:

The HOA is subject to the Georgia Property Owners' Association Act. The latter statute requires that the association "shall keep... [d]etailed minutes of all meetings of the members of the association and of the board of directors." See O.C.G.A. 44-3-231 (d) (1).

The HOA is also subject to the Georgia Nonprofit Corporation Act. The latter statute requires that --

-- the association "shall keep as permanent records minutes of all meetings of its members and board of directors, executed consents evidencing all actions taken by the members or board of directors without a meeting, a record of all actions taken by a committee of the board of directors in place of the board of directors on behalf of the corporation, and waivers of notice of all meetings of the board of directors and its committees." See O.C.G.A. 14-3-1601 (a).

-- the HOA provide me with a reasonable time and location where I may inspect the aforementioned records. See O.C.G.A. 14-3-1602.

-- that written consents be obtained from directors for taking Board actions (votes et cetera) without a meeting. See O.C.G.A. 14-3-821. Per the latter statute section, these consents must be included in Minutes.

The purpose of my request is to better understand how (1) bids are obtained for major projects; andĀ (2) if bids were not obtained, what was the board's reasoning. I make this demand in good faith.

I would appreciate your responding by July 25.

Thank you for your assistance,

Jane Smith
Address
Email
phone

==================================

If any HOATalk member cares to offer edits as to wording or tone, then I am interested in seeing these proposed edits.
JeanO (Georgia)
Posts: 10
Posted:
Thank you ElleN
TimB4 (Tennessee)
Posts: 21,059
Posted:
Not knowing the current tone between the Board and Jean, you might want to consider replacing the word "demand" with "request".

The word "demand" may put the board in a defensive stance escalating the issue.
ElleN (Idaho)
Posts: 1,334
Posted:
Quote:
Posted By TimB4 on 07/08/2025 5:26 AM
consider replacing the word "demand" with "request"
JeanO, please make this change. That was a post-o by me.
JeanO (Georgia)
Posts: 10
Posted:
Update. The End?
The board wrote back and told us that they did not ask anyone except the chosen vendor for a price on the 50k project. They said they do not have to get bids. They said they ā€œfeelā€ they conducted full diligence.
I disagree. These same three people set a precedent on a 30k common area project 3 years ago. They know how to do it but chose not. Do lower standards with much more at risk monetarily
On the forum I have seen a good bit of talk about not speaking up when you see something off and then you just live with it if things go wrong. I spoke up. And got an answer I did not want to hear.
I think they got attached to a particular outcome and stopped there They considered the advice from that one decorator to be enough research. She was paid hourly at a high rate.
Regarding meeting minutes - ElleN told me they have to be detailed in our state. Detailed is hard to pin down. The meeting minutes gave the impression that there was no negative feedback on the topic of the meeting. My question was ommiitted. In fact all of the questions were omitted. This has never happend before in our neighborhood. You get an answer even if it is a snarky question. Most are and get back what they gave.
So now, would you think maybe I can just end this and call it good? I have hated every minute of this. Thanks.

JackieB4 (California)
Posts: 398
Posted:
As I read your concerns regarding Board's financial behavior, questionable meeting minutes, etc.... I had flashbacks!! I suspect this Board has worn you down. Many have experienced similar situations, asking "Is this volunteer position worth it?" Member apathy has created this BULLYING leadership style. I recommend you direct your interest and ENERGY towards electing a new board... and becoming a Director. YES, it can happen. NO, it's not quick and easy. Godspeed.
ElleN (Idaho)
Posts: 1,334
Posted:
Quote:
Posted By JeanO on 07/12/2025 5:46 AM
The board wrote back and told us that they did not ask anyone except the chosen vendor for a price on the 50k project. They said they do not have to get bids. They said they ā€œfeelā€ they conducted full diligence.
I disagree. These same three people set a precedent on a 30k common area project 3 years ago. They know how to do it but chose not. Do lower standards with much more at risk monetarily
JeanO, here is how I see this --

-- Respectfully, I disagree that any precedent was set. For decision-making like this, the law does not require a board to do things the way a prior board did.

-- Yes, "detailed" is subjective.

-- The courts give HOA boards wide latitude on decisions like this.

-- Your recourse is to elect new directors who feel as you do. This is also one of the reasons courts give HOA boards wide latitude on decisions like this.

SheliaH (Indiana)
Posts: 6,964
Posted:
Minutes aren't supposed to be a note for note recap of who said what - you summarize what was discussed and what the board voted to do, or not. If there was a discussion on a controversial topic, Google AI suggests the following for board meeting minutes:

Focus on the key arguments, pro and con (skip adding personal opinion, judgements or personal statements.)

Note information presented for each side (specifics, such as a report). Since there may be proprietary information in some bids, you can't say "XYZ company's bid said ABC".

Acknowledge different viewpoints, and then publish the boards decision. If someone voted no, you can list who said yea and nay, after which you can go to those people and ask about their rationale.

In this case, you felt there should have been more than one bid on the work and the board felt otherwise. I agree $50k is no small thing, but it may be this contractor came highly recommended and whatever she said made a lot of sense. At this point, the best you can do is accept the decision and hope it works out. If not, you can point out your concerns, but stick to the quality of the work. It's quite possible you could have received three bids, picked the same contractor and got the same result.

You know from your past board experience you don't always get what you want and people have different reasons for their decisions. It may be these folks were in a hurry and wanted to get the work done, or this vendor had such a compelling presentation they didn't feel they needed to hear anything else. Sometimes you do hit upon the right person the first time.

Anyway, don't stop speaking up if you feel there's a problem. They may not listen to you but others might and perhaps they will also express their concerns. It's tougher to blow off several people as opposed to one. If this continues, it may be time for you to consider running for a spot in the next board election.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius

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