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Jadedone4 (Virginia)
Posts: 495
Posted:
Hey folks, sorry that I have not been on here as much in the past 3-4months - new job, more HOA stuff; same headaches....

Quick question - developers, while still on bond; who is responsible for the upkeep of things like landscaping, maintenance? The developer transitioned the community to the owner board, with bare necessities; the board has moved to work beyond what the developer had in place for three years of developer board officers. Example there are multiple trees in the community which are dead, dying or in poor health, because the developer and developer board failed to have an irrigation system/watering mechanism, and a (some kind of beetle) prevention program to monitor the health of the trees. Generally the same issues are present for the regular bushes, and plants they put down - bad soil (back-fill), no watering. Now the developer did water during the warranty period that the vendor provided to them; but did not provide any information on the requirements to the owner board.

I have members who believe the developer must replace everything inorder to come off bond; others feel that the community should just eat the costs, and correct ourselves the mistakes. I am inclined to find some middle ground where the developer - since the bond will not be released until they do so - allows the board to work with them to provide the necessary upgrades (beyong what is code, is paid by the community, the regular code requirements are paid by developer) so that the installs are of better quality, and will last longer, be healthier and not cost the owner board more money.

My logic...

The developer is still required to provide the community with replacements until off bond.

If the developer, and developer board did not develop a water/sprinkler, or otherwise program prior to transition; and the conditions are the same, then the developer is the responsible party for any dead/dying/diseased treatments in the community.

Any thoughts.....?
PaulM (Pennsylvania)
Posts: 1,347
Posted:
Jadedone4: Nice to hear from you, but sorry for the situation. IF the developer has transitioned or turned over the Association to residents, it may be that the local officials are signed off with the developer at this point. That's what you need to be sure of. IF the local land officials have not returned his bond money as yet (due to other projects needing attention...) you can go to them to explain what homeowners want to be replaced or redone.
Let them add these problem areas to 'their list' of what still needs attention.

However, IF he has been approved by them, you will need to deal directly with the developer for your needs. He should be in a position to replace any dead foliage due to the landscaping crew who 'worked for him' at inception of the plantings.

Let's believe he will do the decent thing and replace what is necessary. It might also be up to you to 'work with him' and ask for replanting at the appropriate time of year so watering will be at a minimum and the plantings will have a better shot for growth. Good Luck! Don't be a stranger....
GeraldT4
Posts: 1,022
Posted:
Jadedone4 - Your Board should check with your local municipal clerk to the mayor/top official. They can advise the Board what bond money has and has not been released to the Developer. At the very least, and long story short your Board should at the very least document the deficiencies and provide the list to the Developer seeking financial contribution to sustain the association that it developed. After all, if it's a reputable Developer it's name is on the line so there is something at stake for leaving a community high and dry with unrealistic budgets and deficiencies. If it's found the Developer did not build according to code the Developer must either perform the fix or the funds necessary for the Association to fix the defect. How you accomplish this negotiation with the Developer is up to you, mine chose to do it methodically, and officially.

Like your Association, our Developer did not provide irrigation for 2,160 plantings in front walkway courtyard like areas for over 80 of our townhouses. These areas are in close proximity to foundations and I believe the Developer's concern was primarily cost, and the possibility of the sprinklers breaking during the Developer warranty period provided to the Association and owners. The Association Board would need to permit the owners to install their own in-ground irrigation. However each owner has a sprinkler hookup in their front garage and therefore access to for front landscape watering.

Interesting is that the Developer's agreement (of which it posted bond with our borough) promised a mere 494 Association plantings throughout the entire complex, but actually installed 2,923 plantings. We also got the Developer to provide at it's cost an additional 70 shade trees for the townhouses to soften the hard scape and provide some human scale. While it's good we have an abundance of landscaping, we also have an abundance of additional cost that was never reflected in the bond the Developer posted nor in the original budgets. Fortunately for us the Developer did install irrigation in all the other common spaces and the shade tree enhancement was designed by me to situate the trees so they got coverage by the sprinklers.

Like I said, how your Association accomplishes Developer contribution is up to your Association Board. However, here's a little story perhaps it will assist you:

The way it worked in my COA (condo) & HOA (condo & single-family) from the time the Developer retained 2 seats (1 on each Association Board): Owner controlled* Board and Management interviewed Transition Engineering Firms after reviewing their proposals - We developed a Scope of Work for the Engineering Firm and chose one to perform our Capital Reserve Replacement Analysis (CCRA), & a Study of Deficiencies (SD) of all elements the Association is responsible to maintain and replace - Boards sought volunteers and formed a Transition Committee of owners and Board liaison to the Committee - Committee met with the borough Mayor, borough engineer, provided bond release concerns, got the Developer to offer an extended maintenance warranty on all roadways, Committee surveyed the community and developed a questionnaire to all owners, Committee then developed and provided a comprehensive Reports & Findings binder of 8 sections to the Boards, the Boards' attorney, and the Transition Engineering Project Manager ( I bankrolled the binders and all duplication costs) - The Engineering Firm provided the CCRA & SD findings and recommendations to the Boards - The Boards increased the transfer to Reserve accounts, and reworked the budgets to reflect more realistic funding for the community.

*Even though owners controlled the majority of seats on the Board, the Developer could have vetoed any action Boards took that would not be in the Developer's interests until last home closed and Developer's seats went to election by owners.
Jadedone4 (Virginia)
Posts: 495
Posted:
Paul/Gerard,

Thanks for the information.

The developer is still on bond with the County; and has not requested/applied to be reimbursed.

My concern (fear) is that they will balk at the dead/dying/diseased plantings (flowers, trees and shrubs) and not pay; or will wait until the last minute to replace (that I can actually understand as it is business decision).

We are about to commission a transition study (engineering, reserves and audit) of the community; so we will have a "document" that the board can present to both the developer and the county. Unsure of the "impact" it will have on either, but it is part of the board's fiduciary duty (and due diligence) to do so.

Will do better on posting here as the info is always on point.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Jadedone,
Glad you are back, we can use your kind of wisdom.

I think what you have fotten so far seems to be on point and instructive. I would ask why you are concerned about what you are going to ask the developer to provide. All things being equal, the process will end in a compromise, so I can't see but asking for all that you can tag on the developer. Certainly with your reserve study you could even add a section that defines all the dead and dying plants. I would also put the developer on notice that you are having this study done and he can expect to hear more in the future about the matter.

Don't let him sneak out in the middle of the night, make sure the county will notify you if he requests to get his bond back. I also would be concerned as to why he hasn't picked up his bond. There may be some business going on with his business that could cause you all a problem collecting. Maybe you could nose around the court records and see if he is in any litigation.
GeraldT4
Posts: 1,022
Posted:
Jadedone4- Your discussions with the Developer will be negotiations. Going after the Developer for small one or two offs may not be wise until you get the big picture.

However, one good tactic is to provide the Developer with a letter from the Assoc. Board requesting the Developer to replace the deficient items, provide the Developer an itemized list and cost. State that you'll provide the Developer x amount of time by a date in the Spring, say May to perform the replacement. Otherwise the Association will bear the cost of replacement at the Association's expense and consider that amount due from the Developer. It'll cost the Association more to fix than it will the Developer. Include in the letter the reasons why the element needs replacement, i.e plantings died because of poor install, improper plantings for the site/area/sunlight, and lack of irrigation to the plantings. Either way the Association is going to have to figure out how to irrigate in the future, otherwise the same end result will occur with the new plantings.

It's important to get every deficiency itemized because there will be big ticket items, roadways, common roofs, common sidewalks, irrigation, etc. that will be more costly, rather than one or two off deficiencies. Negotiation strategy should be limited to the Boards and Transition Committee (if any). Owner input on how to negotiate or whether or not to assume the expense is off base and questionable. Remember, the Developer may cut a lot of favors to folks in the sales of homes and throw ins. Sometimes owners become sympathetic, god help if those types are governing. I speak from experience.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
Jadedone4: Another thought for you to check out your State's regulations for Community Associations. The state can be very specific on what the developer must provide at turnover. Possibly he is required to provide an engineering study to you. Not to say you wouldn't want to fund one yourself from a 'non-biased' engineering firm, but it would be a good comparison.

I would also suggest to make an appointment with your local officials and take
another Board member with you. Speak to them of your concerns, ask what projects are still unapproved and for the developer to redo. They have an investment also for all to be done according to codes and standards. You and other residents are taxpayers in this municipality and you want to ensure you start off on the right foot with everything as it should be and as it was agreed upon. Write a letter with copy to the developer outlining your conversation with the locals and list your concerns. This way all are informed in writing. The local officials will be glad to work with you. We found our code enforcement and land development people to be exceptional. Not to worry, just take it slow and through the proper channels, and all will be done to your satisfaction!

GeraldT4
Posts: 1,022
Posted:
PaulM - I understand what you are saying. Developer's are not required to provide the assoc. an engineering study. Developer's have to build according to code, and probably have oversight from the local code department, at least mine did. In that way, you are correct the municipality would want to ensure the assoc. is off on the right foot. However, the municipality may not catch every mistake of the Developer or it's sub contractors. Can be kind of embarrassing when those mistakes are caught. Happened in my community. Discussions and negotiations are a delicate balancing act.

Couple things occur here, the budgets the Developer's create are their "best" attempt for the Association to begin all line item funding, there should be one for Reserves. Developer budgets are historically low-balled to keep the maintenance low during construction and as a teaser to buyers. Additionally, Developer's often form an LLC and subcontract the work, at least mine did, to about 5 subs. Often it's the subs that cut many corners and the Developer's on-sight reps, while responsible, can't catch everything. Case in point as an example of what can occur, several townhouses in my COA did not have blown in insulation in their attics prior to close. Municipality issued the CO, Developer site supervisor didn't catch the mistake, and insulation was blow in days after close. I discovered the mistake in my unit due to a vent pipe collar that was busted on my roof and it rained, hence a roof leak. Ironically, if the insulation was installed I might not have realized the leak because the insulation would have absorbed the dripping water. Shame on me for not checking the attic during my close walk but who woulda thunk?? Turned out there were several units with the same fault on my stretch. Needless to say the Developer was very good, fixed the mistake, and made amends.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
GeraldT4: It is well that you had a very reputable developer who made 'good' on his construction even though his "on-site reps" proved insufficient in their inspections. That's the upside of working with a developer who is known in the area and who has his reputation to uphold.

For Jadedone, at this point the local municipality officials will be crucial in his effort to have all completed and in good condition according to the agreement the developer made with them. And the officials do get involved with the plantings as well, since 'greening' is also part of the plan submitted at the onset.

We, as community association residents, often forget about them as a resource for us and one who will work with a Board to get things done right. It is well for a Board to introduce themselves at the beginning since there will, no doubt, be situations occurring which will require their assistance with architectural changes and code restrictions. Let's get Something for our tax dollars!!!

GloriaM (North Carolina)
Posts: 829
Posted:
Jadedone:

Have you documented your concerns to the proper officals in your County/Town? Documentation to the developer and the officials will become key if the board should pursue the matter further at a later date.
GeraldT4
Posts: 1,022
Posted:
GloriaM & PaulM - Documentation and interaction with the local municipality absolutely yes, but in what form, based upon what, reviewed by whom for substantiation, etc. Prior to our documentation and interaction with our Borough Mayor, Engineer, and Building Code Dept., we were a committee formed, with site analysis in hand, meetings and discussions with the Board and Board attorney. My concern for Jadedone is the dollar total of the landscape deficiencies and how it compares to other dollar totals for other deficiencies and an initial and maybe premature interaction with the Developer. Our attorney advised us to document everything but focus on the big ticket items. Discussions with the Developer at Jadedone's stage in the game are negotiations and those can be tricky.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
GeraldT4: Ms. Gloria and I both spoke to the issue of contact with the local municipality officials. They have already developed a 'punch list' of items which the developer must complete or redo according to official codes and standards and the site plan and agreement made.

It does take communication and a willingness to work with the locals but we found them to be very accommodating. We did have a Committee of
two who walked our common grounds listing areas in need--much due to
poor or insufficient drainage at water basin & common ground areas as well as
dead foliage and poor landscaping overall.

Any discussions with the developer regarding an owner's structural concerns must be taken up personally.

GeraldT4
Posts: 1,022
Posted:
PaulM - Where do you see that Jadedone has developed a punch list of all association items that are deficient? She's talking about landscape deficiencies caused by lack of sprinklers for irrigation, and does not provide info on the cost to repair/replace that. Jadedone is in the process of getting the transition study done. Please read or re-read my posts to Jadedone regarding transition and the necessity of developing a dialog with the Borough. Regarding personal discussions with the developer on owner's structural concerns, not sure why you've posted to that fact? I was posting about the concerns of elements the association is to repair/replace not individual concerns. Now that you've mentioned it though, our HOA (single-family homes) provided a deficiency questionnaire to all the SF owners so they could get together and compare notes for trends in construction of their homes. Other than that the SF owners were to take it from there.
DonnaS (Tennessee)
Posts: 5,671
Posted:


I think that plants and trees would not be the number one issue on my punch list to the developer from the association. I would be majorly concerned with the infrastructure items, especially the stuff that is not easily visable to the average person. Like drainage/sewer, roadways ,gates and common buildings, irrigation and any waterways. You all know that I am a fan of an engineering study for these items and it certainly helps when you establish a Reserve Study and funding. This is the most critical time for the Association because it will set the amount that you will need down the road for repairs and replacements of major items.

Any Developer with any integrety will replace a few trees and bushes because those are a cheap fix so don't be overjoyed if he does that work. Be concerned with the big stuff. And don't forget, you still have to sign off on his bond to the County so you still have something to put pressure on him.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
GeraldT4: Why do you seem to be argumentative? We are both on the same page here and in the same person's corner. For Jadedone, his original posting cited dead foliage and the replacement of same at whose expense? I was posting from our personal experience as you posted yours.
GeraldT4
Posts: 1,022
Posted:
PaulM - I am not being argumentative. I have asked you questions for clarification and not sure why you take that to mean my being argumentative. Maybe by "they have already developed a punch-list" you mean the borough, or maybe by "they" you mean Jadedone? I've no idea. So my simple questions are meant to solicit a simple answer not an assumption.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
GeraldT4: To quote from my post..."the issue of contact with the local municipality officials. They have already developed a 'punch list' of items..." This is referring to the officials, not Jadedone.
GeraldT4
Posts: 1,022
Posted:
PaulM - Okay you've clarified that you were referring to the municipality and to be honest I can't see how you could pre-determine that "they" Jadedone's municipality had this punch list. That is why I thought you must have been stating it as you did, as a fact, based upon something Jadedone posted. Hence why I re-read her posts and couldn't find a punch list. I asked for clarification, you've now provided it. Thank you.

I can only tell you how it worked in my HOA and COA in that the borough was helpful in applying pressure to the Developer and appearing to side with the owners/taxpayers. However, at the end of the day, the borough is bound by law to provide the amount posted in bond in a time release manner. Unless the Association places some kind of official and legal claim on the bond for failure to construct according to plan.

Where the discussions with the borough become delicate is in a situation (like mine) where the Developer has to construct according to a set of pre-approved, and pre-as built site-plans. The borough officials do not spend every day, of every hour in the development. Whether it's true or not, the borough may find themselves in a situation where they should have caught, or where it appears they should have caught, something on the site plans that would create a deficiency for the owners. Many association boards would rather fight with the Developer or fund the expense themselves rather than involve the borough because that relationship is much longer lasting than one with the Developer. At least that's my opinion from the several associations that I've lived in and Transition processes that I've read about and been expertly involved in.

Furthermore, site-plans for many associations are available to all owners and prospective buyers prior to or upon purchase. Mine If anyone cared to do their research, or look at them in the Developer sales office were available. Some owners may catch certain things and ask for clarification from the Developer, or may even convince the Developer that it is something they should provide. I've actually witnessed this occur and did so with the Developer myself to substitute certain trees for other types better suited for the elements.

Hopefully Jadedone will read this and realize that all discussions about the association, at this stage in the community, need to be centralized, focused, agreed upon by the Board, and channelled in the most constructive way.

I do think you and I are on the same page, but needed some clarification and to offer some points that may assist.
Jadedone4 (Virginia)
Posts: 495
Posted:
All,

Thanks for the response. There are some folks here from VA who can attest to what I am about state here (despite how "odd" it seems).

County bonds cannot be "held" up by a third-party (of which the HOA would be, as the relationship is Builder/Developer to County).

County will just require what was coded via the plans - which is not a huge issue for me; that is fair and really up the HOA to effectively negotiate for the "other" stuff.

Developer (according to legal counsel) will be the responsible party for replacing the defective plantings. How soon they will do so, is another story (why NOT wait until last minute under bond relase to replace, so said the developer, it saves them money in they long run - so they will play the odds).

I agree that the major/big ticket items are more important, and should be documented and addressed. In my mind there should be two lists - one of what the developer is REQUIRED to do, and the other what we can ask for (fingers crossed here).

It is my position to work with the developer on those REQUIRED items to assure that we get what was promised, and also to see what we (the HOA) could possibly move to make better, thru coordination. However, we are (as one poster duly noted) cognizant that the developer will want to adhere to the site plan requirements, so that their bond release is not exposed.

Transition study soon to come....

Thanks to all for your help, it added clarity in my thoughts and provided sound logical forward course of action.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Jadedone,
I am sure you have this on your list.

Try and get some kind of Board authorization to negoiate and settle with developer.

Keep you owners informed as you go along with the aim to keep everything open and above board.

One you get the settlement I would make it an addendum to you Master Deed somewhere.

You don't want to get caught sitting on the end af a branch and then have some new owner challenge your credibility.

Good luck.

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