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LisaC23 (California)
Posts: 5
Posted:
Hello all - I'm a member of a small HOA community in Los Angeles, and we are in the process of changing building management companies. I am wondering what our HOA's requirements are regarding retention of homeowners' submitted Architectural Request Forms (these are requests for modifications of their units, like new flooring, new appliances, kitchen remodels, etc). Davis-Stirling site seems to indicate we have to keep architectural records, but it's not clear if that only applies to common-area construction projects. Our outgoing management company is disgruntled at being replaced (long overdue...really) and is not willingly giving that info to new management, and we're not sure how hard to press the matter. Thanks for any insights!
DeanJ
Posts: 1,786
Posted:
The records belong to the HOA and the new company has to return them or your HOA should have their attorney send a request to the company and get them.

If your Board has determined an application to change interior features, the board needs to keep a permanent record of the application.

SheliaH (Indiana)
Posts: 6,964
Posted:
The management company worked for you, so don't be afraid to ask them for YOUR documents. Check your contract to see what's required (the board should have already done that before deciding to move on). If this company is feeling salty at being replaced, that's their problem. If necessary, have your association attorney talk to them - ultimately, it's the board's responsibility to ensure a smooth transition.

Your question seems to be more about how long you're required to keep this stuff. As a practical matter, ARC requests related to the houses should be kept forever. Documents for major repairs and replacement to the common areas might need to be kept just as long, or at least as long as there's an active warranty. This can also help with reserve study preparation and scheduling various projects for the upcoming year.

If you haven't already checked your documents, do it now to see if it mentions what records must be made available to homeowners upon request - that's a good place to start. Talk to your association attorney and master insurance carrier to see what their requirements are. That will help determine how much information should be on hand at the property manager's office and what should be kept long-term.

Many HOAs are moving to cloud-based storage, so you'll need a policy on documentation storage and destruction, along with a destruction schedule, how information requests are handled, etc. After having all these conversations, draft a policy and have it approved via a board resolution during an open meeting. You can review the policy every few years to see what's working or not and tweak as necessary. Changes should also be approved via board resolution.

Have fun!

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
KerryL1 (California)
Posts: 14,550
Posted:
Our condo high rise has a "unit File" for every condo.In it are. anything to do with that Unit.: Fines/late fees records; delinquencies; architectural applications and ARC Committee's decisions.

As a decision-making body, as our ARC is, I believe CA HOAs are required to make such ARC desisions permanent association records.
ElleN (Idaho)
Posts: 1,334
Posted:
Quote:
Posted By LisaC23 on 01/21/2025 11:18 AM
Hello all - I'm a member of a small HOA community in Los Angeles, and we are in the process of changing building management companies. I am wondering what our HOA's requirements are regarding retention of homeowners' submitted Architectural Request Forms (these are requests for modifications of their units, like new flooring, new appliances, kitchen remodels, etc). Davis-Stirling site seems to indicate we have to keep architectural records, but it's not clear if that only applies to common-area construction projects.
I see that the D-S site advises seven years for owner architectural submittals. See https://www.davis-stirling.com/HOME/R/Records-Retention-Policy

LetA (Nevada)
Posts: 2,679
Posted:
Honestly, forever. Those ARC approvals, denials should stay with the property. Any change in ownership, property manager, PMC etc
should have these documents on-hand to prevent any problems that may arise in the future.
KerryL1 (California)
Posts: 14,550
Posted:
Entirely agree with LetA and such is our policy.. I'll check the D-S site. I no recall, I think? that any Committee with session-making authority--like our ARC--must take minutes which also must be filed. It make sense that they be filed with each unit about which any decision is made.
KerryL1 (California)
Posts: 14,550
Posted:
I agree with Dean too. Lisa do everything suggested to get these records. And then, create a Unit file for every condo. As a small Assoc,.perhaps your sec'y can do this.

D-S.com only "advises" 7 years. But also that ARC minutes (if the ARC makes decisions) --should be kept forever so they would contain all decisions & requests. .

As a matter of efficiency, applications older than 7 years contain valuable info for future ARCs and can save them a great deal of time. ARC apps and approvals can be very complicated & time-consuming in condos & high rises.

Why should an ARC go through the whole app, inspect the Unit to see whether such an app complies with our extensive ARC Guidelines, which in CA ARE governing a doc, if a record exist? Sometimes, the ARC must require the owner to hire an architect or structural engineer.

Let's say at this point the Owner gives up. Surely all the info gathered to that point would be hugely valuable to a future owner who has the same idea 10 year later in our 22 y.o HOA.

Posters often discuss how difficult it is to get ownrs to volunteer to be on the Board. Well, in my HOA, it's even more difficult to get ARC members--our CC&Rs require three.Why burden them with unneeded work & research?

What was the policy in the condo Assoc. where you were on the Board, Elle?
MarshallT (New York)
Posts: 414
Posted:
I think it is a good idea to keep these records for future reference. It could make a difference when a new owner asks to do something. Since it is a small community hopefully that isn't a lot of paper work.
TimB4 (Tennessee)
Posts: 21,059
Posted:
We consider architectural requests as a lot file vs a members file.

Members files (payments, violations, etc.) are shredded when the individual/s are no longer members.
Lot files (architectural requests/changes) are kept forever.
LisaC23 (California)
Posts: 5
Posted:
Hi everyone - Just popping in (a bit late) to say how very much I appreciate all of the advice you offered!

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