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DawnL6 (South Carolina)
Posts: 226
Posted:
Greetings,
Is it legal for the property management company also be the owner of the towing company for the hoa?
TimB4 (Tennessee)
Posts: 21,059
Posted:
It's not good optics, but I doubt it's against a law.

The board should seek bids from several companies and, if the property managers husband desires to bid on the work the property manager should have nothing to do with obtaining or receiving the bids (bad optics).

The Board should then award a contract to the company that they believe would do the best job.
SheliaH (Indiana)
Posts: 6,964
Posted:
What Tim said.

You don't say if this is a new contract or has been in place for awhile - better take a look at that contract and previous board meeting minutes to get the back story. If the contracts already been signed, you may have to wait until the end of the contract period and not renew it - or come with a huge wad of cash to cancel it

You've asked several questions about your property manager in previous conversations, but you also know the BOARD is responsible for overall direction of the property manager. Have you taken any of your questions to them? If not, why not? It may be time for a movement to vote them out and get vote in people who understand and work to avoid conflict of interests. That will take time and lots of work and YOU may need to step up and run for a spot.

You have an answer to your question- now what are you going to do?

PS - While you're figuring that out, it might not hurt to get a copy of the property manager contract to see what it's supposed to do for the association and then 5aje a look at all vendor contracts to see if there are conflicts of interest you shoukd be aware of.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
ElleN (Idaho)
Posts: 1,334
Posted:
Quote:
Posted By DawnL6 on 11/22/2024 11:39 PM

Is it legal for the property management company also be the owner of the towing company for the hoa?
Yes.

Is the company violating a code of ethics for organizations (e.g. CAI) of which it or its staff may be members? If the conflict is not disclosed to the HOA board, then probably.

As long as the conflict is disclosed to the HOA Board, then no violation of any regulatory agency's code of ethics likely occurred.
LoriM15 (Florida)
Posts: 1,009
Posted:
The husband of one of our previous property managers was our irrigation vendor. He owned the company and we had a written contract with him. This happened before I was on the board, but we kept him on even though we got criticism from some board members. The treasurer had to approve his invoices, and they were never out of line with our previous vendor's costs. Could he have cheated and charged for work not performed because his wife was the PM? Of course. However, any vendor like that who isn't supervised in the field could do that too (and the next vendor, unrelated to anyone, did do that to us). The optics weren't great, but he was a good vendor and was honest. It wasn't a conflict of interest because we had additonal approvals for the invoices.

I might not allow it to happen again, but we didn't break any statutes or any of the rules in our governing documents by allowing it.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Dawn

As some have said, bad optics but not illegal.
MarkM19 (Texas)
Posts: 1,459
Posted:
Here is the question I have for her.

Dawn,
Does the board pay a fee to have the tow company remove towed vehicles? When I was on my board in Ca. we had private streets and also many fire lanes. We contracted with a Tow company and when our security company called them, they came out and towed vehicles and the expense was the owner of the vehicle not the board or the HOAs. If this is similar to her situation all this tow company has is the right to tow improperly parked vehicles. Typically, signs should be posted in high traffic areas letting people know that if cars were towed this is the tow company that can be contacted to collect the vehicle. This signage was the responsibly of the tow company to post. We also had to give our security company written authority to act as the board's agent.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Towing is a very argumentative and confrontational event. Be sure you have your ducks in a row before doing so. Consider it a last row of defense.
DeanJ
Posts: 1,786
Posted:
I guess the real question is how many units are in this HOA and how many vehicles are being towed annually. If this is a 100 unit HOA and 2 vehicles have been towed in 2024, it is not even an ethics thing in my view.
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By JohnC46 on 11/23/2024 8:25 PM
Towing is a very argumentative and confrontational event. Be sure you have your ducks in a row before doing so. Consider it a last row of defense.

Yea, people get madder than stepped on cats when their cars are towed, but there is an element in HOAs that towing their car is the only way to obtain compliance and the justice is immediate.
TerriS6 (California)
Posts: 3,284
Posted:
The property manager should not be the one calling for a tow or billing the homeowner.
MarkM19 (Texas)
Posts: 1,459
Posted:
Terri,
If not the PM then who? The owners won't call om themselves and having owners do it can lead to many improper tows. When this happens, it places the board right in the middle of the issue. This can lead to many times the board covering the tow and storage fees that can really add up. In Ca. we had strict guidelines and paperwork that went into each tow the guards approved with pictures for documented evidence.

The PMC does not work 24/7 so how do tows happen in the middle of the night? The thing I do not recommend is having the tow company driving around your property looking for work in the middle of the night.
TerriS6 (California)
Posts: 3,284
Posted:
If there are properly adopted parking rules and sufficient signage, it shouldn't matter who calls besides the interested party.
MarkM19 (Texas)
Posts: 1,459
Posted:
Terri,
As John C has mentioned above this is a very tough issue HOAs and COAs must deal with and personally I would not want to live in a community where anyone could get a car towed by just calling the tow company. Lots of abuse could happen and I believe the tow company may not even do the tow if the person wanted to be unnamed.

The Tow company does not know the rules that are in place in any given HOA. The owners usually do not know or understand them as a rule.
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By TerriS6 on 11/24/2024 7:17 AM
The property manager should not be the one calling for a tow or billing the homeowner.

That’s not the way it works. You want your car back, you pay the tow company and daily storage fees apply. The HOA is not billing.
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By MarkM19 on 11/24/2024 11:03 AM
Terri,
As John C has mentioned above this is a very tough issue HOAs and COAs must deal with and personally I would not want to live in a community where anyone could get a car towed by just calling the tow company. Lots of abuse could happen and I believe the tow company may not even do the tow if the person wanted to be unnamed.

The Tow company does not know the rules that are in place in any given HOA. The owners usually do not know or understand them as a rule.

Usually tow companies are not given authority to patrol the premises looking for violations. A call from an HOA authorized person is made and the tow is completed.

People who violate parking rules like to claim ignorance of the rules, claim they didn’t see the sign, claim they were just going to be there a few minutes or from a list of other excuses. It is rare they don’t know the rules.

KerryL1 (California)
Posts: 14,550
Posted:
Our PM would be the one to call th tow company for car parked in any of our common areas in violation of our rules. This is all posted legally, etc.

If cars are irking in our deeds parking spaces, the authorized resident must call the tow company.---if it goes that far. In our underground P-levels, this usually is an error. The car will have gotten a windshield pass from our gated, 24-7 staffed vehicle entry with a space # on other, but accidentally parks in the wrong space.

So the unit occupant is phoned and the car gets moved pretty fast!
MarshallT (New York)
Posts: 414
Posted:
It is not illegal, but the company must declare this conflict of interest. It only becomes a real issue when the relationship is hidden. The board does not have to use their towing services.
DeanJ
Posts: 1,786
Posted:
Quote:
Posted By MarshallT on 11/25/2024 8:17 AM
It is not illegal, but the company must declare this conflict of interest. It only becomes a real issue when the relationship is hidden. The board does not have to use their towing services.

I suppose if you are the person whose car is been towed you think it is a conflict of interest. As far as the HOA there is not conflict of interest because there are no HOA funds involved or a contract.

The board sets the policy on towing. As long as the PM is conforming to the policy, it makes no difference who tows the car.

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