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AdamH1 (New York)
Posts: 3
Posted:
Hello,

I currently intern for a property manager for a large downtown condominium full of young professionals. We recently put the 'feelers' out and found that many dwellers would be interested in a community website not only for discussions but also to find out about water outages, fire alarm testing etc.

I have a few questions for the pros!

#1 - Unless everyone is on the community website we still have to post up unsightly papers all over the common areas informing them of water outages, reminders etc correct?

#2 - How to generate excitement for this and get people to sign up?

Thank you all
GeraldT4
Posts: 1,022
Posted:
Hi AdamH1 - Even if everyone is on the community website you may still have to post certain matters the old fashioned way. My state statute has open meeting requirements for posting in a prominent place and mailing to newspapers of meetings that overrule the governing documents. However, the process of manually posting can be centralized say to a cork board, or one of those lock and key glass cases.

Reminders can be mailed rather than posted, or just send out the most up to date covenants restrictions and regulations annually and consider that notice and skip that part of unsightly papers.

As for generating excitement, a letter to owners advising of the endeavor and requesting their signature of interest would be a good thing to have on record.

Yes, the electronic method of communication is important, just recognize the old school method may still be required. I would caution the website as a method of owner discussion. Couple reasons, the most important of which is that the ability may reduce attendance at meetings, rather than increase it, even though attendance may be low already. Second, it only takes one bad egg to rant and rave with complaints without constructive help to spoil it for everyone.
AdamH1 (New York)
Posts: 3
Posted:
Thanks for the response Gerald. I hadn't thought about the negative aspects of a discussion forum.

Any other pros/cons to setting up a community website?

It would be greatly appreciated thanks
GeraldT4
Posts: 1,022
Posted:
AdamH1 - As long as the website has an owner login and there's a control on the info that can be posted by an owner, I see it as a definite pro.
PeterB1 (Florida)
Posts: 257
Posted:
We have our own web site for a small (120 homes) HOA. We recently surveyed the owners to determine communication preferences. While 100% of the responders liked the web site, most indicated they would prefer to receive emails with important information.

Before you create a web site, you might measure the 'acceptability' of email. It's a whole lot easier to setup and administer.

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