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CathyA3 (Ohio)
Posts: 6,299
Posted:
Our board is wrestling with an interesting issue.

One of our buildings needs a repair that will involve common elements as well as potions of one unit. Typical condo stuff, right? One complicating factor is that this particular issue has been going on over a number of years. It was never properly diagnosed before - the board at the time didn't want to spend money and the management company at the time was less than great (because a great one would have cost more money). The unit owner has been unusually patient - many owners would not have been.

The issue has finally been diagnosed correctly. The bids are in. We're ready to roll.

The board is debating picking up a portion of what would be unit owner responsibility - ie. items not covered by our all-included master policy - in an effort to avoid getting insurance (owner's and ours) involved at all. The reason for this is that area condo communities are being hit with 30-40% premium increases, including communities that have had no unusual claims. This info comes from our current community manager who works for the largest management company in my area and who is in a position to know.

So the board is assuming that we're looking at a similar increase if we don't make a claim and a larger one if we do. ** It's entirely possible that we and the unit owner would save money over all if we kept the insurers out of it. **

In other words, we have a money problem disguised as a building repair. The challenge is trying to compare real, documented repair costs with estimates of potential insurance increases that are pretty nebulous - and then trying to decide which will result in the lowest cost overall.

How on earth do we do this?

I think we have to at least talk to the condo's insurance agent to firm up some of the estimates. Otherwise we're just guessing.

On the other hand, if there's no right answer, then there's no wrong answer either. Or all the answers are wrong. We just let the insurers battled it out, we go with what they say, and we take the financial hit on our insurance premiums. Of all the wrong answers, this last one seems like the "wrongest" to me. (Ironically this would have been the correct answer ten years ago.)

I'm sure we're not the only condo community dealing with things like this...
SheliaH (Indiana)
Posts: 6,964
Posted:
I agree with you. Usually I say the homeowner has to pay whatever required, but if tge board had done what it should have done years ago, this would have been over with.

That said I think you do need to see what's at stake and then decide. Trying to save money on insurance wherever you can is very important and if picking up a portion of the owners share in this case can help in the long run (and ultimately benefits everyone), do it. It could even prevent a lawsuit from the owner which might cost even more if the association loses, and it would still have to pay for the work

To start, the board can decide how much it's willing to pay - that could be a dollar amount or a percentage, say 45%.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Cathy,

Being deliberate on this decision is the correct course, so kudos! You've inherited an unfortunate situation.

Your main challenge is that the HOA board (and likely the contractors) already acknowledge that your condo repair issue is several years old and that previous HOA boards elected to postpone repairs. That one fact, alone, makes even an attempt to file an insurance claim very risky.

1. The insurance adjustor/inspector will see the same thing.
2. That adjustor may interpreter this delayed repair and symptomatic that your Condo board is not fulfilling good-faith maintenance strategies (whether right or wrong).
3. The adjustor may spot more "troublesome" issues as they are on the insurer's team.
4. You are not guaranteed to even be renewed for your insurance policy, making premium increases a moot point.
5. When the insurer sniffs out a years-old problem, it's appropriate for the adjustor to hold the HOA at fault for not treating the project as an "emergency" or acute problem.
6. The insurer will certainly know that the HOA board, today, is trying to push off cash costs as the first consideration.....repairing the condo has always been secondary to the HOA.

Here's my two-cent opinion.....

Don't even invite the insurance company to inspect the damage unless you're all the way "in" on filing a claim. By doing the inspection, your record w/ the company will acknowledge the pending project. The HOA board should explore self-funding the repair of the deferred maintenance. Also, if the HOA board's decision, back then, resulted in the damages to the condo that are customarily the owner's personal responsibility, the HOA could cover those costs as well. I say this because the owner is subject to the directives of the condo association as a legal matter and thus are a "victim" if the HOA board makes decisions that cause further decay or damage.
CathyA3 (Ohio)
Posts: 6,299
Posted:
Thank you for the comments. I'm still trying to wrap my head around this issue.

Our community manager had suggested that the board consider this option. And I think it falls squarely under the Business Judgement umbrella.

And yes, the owner has paid for unit repairs more than once because the problem wasn't properly diagnosed. We feel like the previous board messed up, and we're lucky that the owner didn't hire an attorney after the first round of repairs didn't fix the problem. We'd like to avoid a similar scenario now, and providing assistance (monetary and otherwise) may accomplish that goal.

What concerns me a bit is messaging. What happens if another owner says "you made me pay for my own repairs, this isn't fair"? In fact we have more repairs waiting in the wings (roof leak during a recent storm), so the issue may come up sooner rather than later. I think it's a legit question for an owner to ask, and it would be easier to answer if we had solid figures that show we're better off if we don't put in a claim and our premiums are lower as a result. But solid figures are exactly what we don't have except for the actual repair costs. The fact that this repair is the third or fourth go-around makes it more understandable that the association would be responsible for more. That may be our main talking point.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By CathyA3 on 08/04/2024 9:28 AM
Thank you for the comments. I'm still trying to wrap my head around this issue.

Our community manager had suggested that the board consider this option. And I think it falls squarely under the Business Judgement umbrella.

And yes, the owner has paid for unit repairs more than once because the problem wasn't properly diagnosed. We feel like the previous board messed up, and we're lucky that the owner didn't hire an attorney after the first round of repairs didn't fix the problem. We'd like to avoid a similar scenario now, and providing assistance (monetary and otherwise) may accomplish that goal.

What concerns me a bit is messaging. What happens if another owner says "you made me pay for my own repairs, this isn't fair"? In fact we have more repairs waiting in the wings (roof leak during a recent storm), so the issue may come up sooner rather than later. I think it's a legit question for an owner to ask, and it would be easier to answer if we had solid figures that show we're better off if we don't put in a claim and our premiums are lower as a result. But solid figures are exactly what we don't have except for the actual repair costs. The fact that this repair is the third or fourth go-around makes it more understandable that the association would be responsible for more. That may be our main talking point.

What is the repair of?
CathyA3 (Ohio)
Posts: 6,299
Posted:
I'm trying to keep the details private because ya never know who may be lurking. And I'm not sure that it makes much of a difference.

I can say that the building is around 20 years old and the problem is due to a construction defect in the common elements, which is one reason that the previous board didn't figure it out. We had to pay for the cost of a thorough investigation, whereas the previous board just assumed the problem was fixed after the symptoms of the problem went away.

The unit owner's insurance would cover part of the unit repair costs. But we have all-included insurance, which means the association's insurance would cover some of the unit repairs. I would love to hand this to the insurance companies and let them sort it out. But that's exactly what we don't want to do.
KerryL1 (California)
Posts: 14,550
Posted:
Our Board had a very similar decision to make on 7/30 at an open Board meeting, but at a far smaller expense.

In our condo high rise, We owners are responsible to repair things like valves in our Unit even if the repair was needed because of some issue in the common area, so. long as the HOA hasn't been negligent. So when all the water needs to be turned off for some reason, when it's turned back on there might be a few valves in Units that need to replaced due to some debris in them.

In the case the other night, the oner has had to make many replacements of a certain valve over time. It's finally been determined that the common area path to this valve in this Unit is defective. The board and owners were shown a LOT of tiny pebbles and dirt in the Owners line that came from this defect. So the Board voted to reimburse the owners for the valve replacement, which was maybe $400.

So I agree with there who advise to leave the insurance company completely out of it and do not bill the owner in this particular case. If other w ownrs complain, advise them that is THIS case a common are defect caused the problem.

*Our "bare walls" insurance is the same.
WendyM5 (North Carolina)
Posts: 1,522
Posted:
call up new insurance company and ask for quote to ensure condo. Ask them how much rates would go up if this theoretical issue happened.

vis ta vie
JohnC46 (South Carolina)
Posts: 14,265
Posted:
My experience says this is sewage pipe problem and they can get "legally" nasty.
CathyA3 (Ohio)
Posts: 6,299
Posted:
Thanks to everyone for their comments. I think we have a handle on how to proceed.

Since sewers have entered the discussion.... years ago there was a plumbing company in my area whose motto was "In our business a flush beats a full house". They had it on their trucks and everything. Some of us never outgrow potty humor...

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