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SusanA9 (Arizona)
Posts: 33
Posted:
Hello
We bought a condo in March of 2018. We have made no changes to the outside of the unit. We received a notice of violation that the front door is not in compliance with the rules. We bought the unit with the front door on it. Its been over 6 years that we owned it, and no one told us anything about a violation until now. If its against the rules, why didnt they take it up with the prior owners? Why has it taken them over 6 years to complain about the door. Since I bought the unit like this, do I have to replace the door as they are telling me to do?
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Susan

When buying into an association many states require an Estoppel Letter in which the BOD says there are no existing violations and dues are up to date. Look through all the docs you received during the sale.
CathyA3 (Ohio)
Posts: 6,299
Posted:
I'm assuming that your governing documents state that the door is part of the unit. It's worth verifying. It sounds like there may be a new/inexperienced board, and newbies get this stuff wrong. If the door is defined as a common element (which it's probably not), then you'd be off the hook.

Questions:

* Have they explained why the door is in violation, including quoting the relevant restriction or rule?

* What do they want you to do about it: paint the door, replace it, other? Have they provided any guidance about what a compliant door looks like?

* When you closed on your home, did the association provide an estoppel letter stating that there were no outstanding issues with your condo? And did you keep a copy of this document?

* Do Arizona condo laws impose a time limit after which an association can no longer require an owner to correct a violation?

If we get some answers, we'll be able to provide less general advice.

I'm in a different state, but our association attorney stated that the association can require an owner to correct an issue left by a previous owner. Buyers are responsible for understanding what they're buying. Given that, the estoppel letter overrides this. If the association has said in writing that there were no issues when you bought the home, they can't resurrect them now.

Personal opinion: if it's just a matter of painting the door, I'd probably go ahead and do it. Why? Because if you decide to fight this, you can easily spend a lot more than the cost of paint - and you may lose and still need to paint the door. Replacing the door is a different issue.
KerryL1 (California)
Posts: 14,550
Posted:
After following =up on JohnC's advice, check your "Rules." What DO they a say about front doors? Or perhaps it's in your CC&Rs? ("covenants' "declaration"; "deed restrictions." Or some kind of
Arch. Guidelines?
CathyA3 (Ohio)
Posts: 6,299
Posted:
I see that they're telling you to replace the door. I read right past that the first time.

At any rate, if you didn't receive an estoppel letter or you lost it, I'd still be looking at this as a financial decision. Which is cheaper: replacing the door or hiring an attorney? It may be worth paying for a couple hours of an attorney's time just to see if what your chances are of fighting it. But disputes like this can easily blow up into time-consuming and expensive efforts. When people are upset over something that seems unfair, they can be so focused on winning that they forget about the price attached. Sometimes it's really in someone's best interest to hold their nose and pick the cheaper option.
KerryL1 (California)
Posts: 14,550
Posted:
Crossed with Cathy, who reminds me that in many condo HOAs, like mine, the fronts door exterior is responsibility of the HOA to maintain, repair/replace. So also take look in your documents about who's responsible for what?
SusanA9 (Arizona)
Posts: 33
Posted:
They are wanting us to replace it, not paint it. The only thing I can find in the CC&R is it says that the security door can be replaced without board approval. As long as they are the same type and color of the other ones on the property. The letter they sent says front door, but the picture they took shows the security door.
The closing documents only say that a 2 month pre-payment was required for the HOA, and we also received a welcome letter that states that there was no current pending violations at the time of purchase.
SusanA9 (Arizona)
Posts: 33
Posted:
They are wanting us to replace it, not paint it. The only thing I can find in the CC&R is it says that the security door can be replaced without board approval. As long as they are the same type and color of the other ones on the property. The letter they sent says front door, but the picture they took shows the security door.
The closing documents only say that a 2 month pre-payment was required for the HOA, and we also received a welcome letter that states that there was no current pending violations at the time of purchase.
SheliaH (Indiana)
Posts: 6,964
Posted:
Your violation letter should state whether there's an appeals process- file the appeal and bring that letter stating there were no violations at the time you purchased the condo. That letter may have been sent in error. Take a look at both doors - are they looking worse for wear (e.g. faded or chipped paint? Rust on the security door?)

Since you've been here six years, had there been any discussion about updating design standards regarding doors? You might want to check the minutes starting with the last two or three years worth. If the standards were changed, there should have been some sort of grace period giving homeowners a chance to fix the doors before sending out letters (-it's not legally required in many cases, but it is common courtesy.) It may be you didn't get the letter or something else happened.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
KerryL1 (California)
Posts: 14,550
Posted:
Given the letter saying there were no violations when you purchased, I can only think that a new rule must have ben made. I think that for now, simply write the PM or board presient and Saks if there a had been rue change and if, so, to please send you the date, etc. AND the Board minutes that show the Board approved of a re use change.

Meanwhile if you storm door is looking bad-- 6 years is a long time-- the board probably has the right to demand you repair or replace it.
CathyA3 (Ohio)
Posts: 6,299
Posted:
This thread brings up something I've pondered in the past: can a rule or CC&R change create retroactive violations? If something was perfectly legal previously, does it become a violation if something in the governing docs changes?

I vaguely remember our attorney saying no, but I may be mis-remembering. At the very least it should mean grandfathering things until they were due to be replaced, which is an added administrative and record-keeping burden - something boards and community managers don't need.

Personally, I have an issue with anything beyond cosmetic changes that involve minimal expense and that don't have a hard deadline. For example: the board approves new front door colors in a condo community and tells the community that when they paint their front doors they need to choose one of the new colors. My only objection would be to the hodgepodge you've have during the prolonged transition period, because it can be plug-ugly and hurt curb appeal. But nobody would have to spend any extra money because of the change.

Anything that would involve significant expense is questionable in my mind. The need for the change should justify the expense and inconvenience: for example, a change to building codes or insurance standards. So a costly but purely cosmetic change would be off the table unless homeowners are given a say.

There's also a pragmatic reason for looking at it this way: the bigger the expense, the more likely that homeowners would fight it legally. That would result in unplanned legal expenses. So, using my metric of greater cost requiring a higher level of need to justify it, anything that results in homeowners fighting back should probably take optional amendments or rule changes off the table.

Finally, I'm not a fan of change for the sake of change - boards have too many real problems to deal with. So my previous example of the unnecessary change to front door colors, while not causing any added expense, is a waste of time and brain cells at best.
TerriS6 (California)
Posts: 3,284
Posted:
Your welcome letter may be your best defense. Also, many states have a statute of limitations for enforcing HOA restrictions; CA is 5 years. Usually, a rule must be consistent with your Declaration so you might check to see if there is authorization there for such a rule.
MarshallT (New York)
Posts: 414
Posted:
Has a new board come into power? This is odd, though not unheard of. Make sure the door is indeed your responsibility and not the association's. If you are in violation of something, you'll have to consider if it's worth it to fight the board, or pay to replace the door.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Does your security door look the same as others in the complex (I'm expecting not, but checking to be sure)?

A similar thing happened to me in my last Association. Turned out it wasn't a violation, it was a personal opinion of a couple of people on the board. Took me three years to find that out but held my ground and the Association agreed with me once one board member no longer served. Resulted in a lot of changes within the Association. Most for the better. Some might disagree. Based on my experience and a quick read of AZ Condominium law, I offer the following:

Within your mortgage paperwork, there should be a document about the Association (you should have signed it).
Within that document should be a statement about any violations.

Per AZ statute 33-1260. Resale of units; information required; . . . you may or may not have protection. Per the statute, if the seller gave a statement about violations that was false, you would have to go back to the seller (your buyer realtor might be able to assist you).

If the statement was provided by the Association, provide a copy of that statement and specify that the Association said that their was no issue. If there was, then the Association falsified a legal document. Then ask the question: Did the Association provide truthful information or did they falsify a legal document?

Depending on the Associations response, you may need to check with your attorney for other options.

Another method would be to bargain with the Association. Specify that you acted in good faith with the purchase and if will be happy to replace the door when it's end of life comes or when you sell. Then if the disclosure was provided by the Association, continue with: Otherwise, I expected the Association was acting in good faith when they informed me in writing that there were no violations and if not, I would be happy to replace the door at the Associations expense due to failure to act in good faith and falsifying a legal document.

Again, if the statement was made by the seller, then you should check with an attorney.

SusanA9 (Arizona)
Posts: 33
Posted:
No not a new association, but a new HOA management company.
The document that says no violations at the time of the close of the sale (this document cost me $400.00 in the breakdown of the closing costs) came from the HOA Property Management Company.I actually had to pay for this document, shouldnt there be some common ground that I should be able to rely on this document?
I attached a snip screenshot of the document below
📎 Attachments (1):

⏸ Downloads temporarily unavailable

📄172451498671.pdf(63 KB)
KerryL1 (California)
Posts: 14,550
Posted:
I think, SusanA, you rec'd advice about this welcome letter above??
KerryL1 (California)
Posts: 14,550
Posted:
I think, SusanA, you rec'd advice about this welcome letter above??
CathyA3 (Ohio)
Posts: 6,299
Posted:
Well, the document says that there are no association violations for this unit. That sounds like pretty solid grounds for fighting the door replacement, since estoppel letters like this are legally binding. If the information on the letter is inaccurate - eg. there actually was a violation at the time - then the association still has to live with what the letter says.

The association may argue that this is a failure-to-maintain issue, not a wrong-kind-of-door issue. That's a different matter, and the association actually may be in the right if this is what's going on. How bad is this door? Is it rusty or hanging off its hinges? I have a 12-year-old storm door, and it looks fine with regular cleaning. I can't think of any storm doors in my community that look like they need to be replaced, and some of them are close to 20 years old. So I wonder...

Anyway, you'll have to weigh the cost of fighting this. It may simply involve attending a hearing and providing a copy of your attachment, pointing out the "no violations" line. If this is a maintenance issue, then the board should provide guidelines so that owners know what is expected. If the board isn't being reasonable, then you have to decide if it's worth going the legal route or if you'd be better off replacing the door.
KerryL1 (California)
Posts: 14,550
Posted:
Agree with Cathy. and it's important to remember that it will be the Board that decides NOT the poroperty mgr.
SusanA9 (Arizona)
Posts: 33
Posted:
I am back with an update. I took the advise of one of the people who responded here. I wrote the letter, used the wording about the HOA providing a falsified legal document, and having to give full disclousure to the buyer, to make an infomred decision, etc.., I also told them I would change the door at their expense, seeing how they did not have any issues with it at the time they cleared the unit at purchase. It took them a long time to respond. But they are saying that they have to right to change previous decisions made by the board. They say that what ever the board of directors says today is what is binding on the homeowner. That dont make much sense to me, why require the statement from the HOA to be in the closing documents, if they are not binding on the HOA?
There is nothing wrong with the door. It is in perfect condition. The management company changed about a year ago, and all of a sudden they say the door is not in compliance. Why after this many years is it an issue? Is there a statue of limitations for this? I have dealt with crummy HOAs a lot, and they always ignore the part when I bring up the Arizona Revisd Statutes that says different than what they say. They think the laws do not pertain to them.
CathyA3 (Ohio)
Posts: 6,299
Posted:
That's unfortunate. It's true that boards can change previous board's decisions. For example, they can change rules and regulations. They can change approved community colors.

But they're applying this rule of thumb in situations where it doesn't apply. This wasn't a decision, it was a mistake on the board's part. Even if they had changed something like the style or color of the door, this doesn't remove the association's obligations with estoppel letters.

And even if we were dealing with something like a change in approved colors, the change only applies to actions going forward. For example, anyone who wants to paint their door needs to choose one of the new colors. But the board can't force the entire community to paint their doors, claiming that everyone is now in violation of the new standards.

So, the board can't retroactively invalidate a legal document or create a violation that did not exist prior to the rule change. Even if the door was not compliant at the date of sale, the association lost its right to enforce this when they failed to disclose that prior to the sale.

I think the board needs a wake up call from an attorney. I don't believe in running for a lawyer every time the board gets something wrong. But this is a bigger issue, especially if they're doing this to other buyers. The association is asking for a lawsuit, and it could cost everyone money if they don't stop.

On the other hand, if you decide that it would be cheaper to just do what the board wants, I wouldn't blame you. You should do what's best for you.
DeanJ
Posts: 1,786
Posted:
The problem is non-profit corporations have no memory unless there is documentation.

Your welcome letter does not tell anyone when the door was installed and the person drafting the violation letter may believe you installed the door after purchase.

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