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LetA (Nevada)
Posts: 2,679
Posted:
Do you all Write your own contract terms for your vendors to follow, or do you go with the Vendor's
blanket terms?

I feel it is time to write a custom contract for specific vendors to follow, especially the specific duties and reporting
of issues they must follow.

Also, do you allow certain vendors any leeway in replacing low dollar items like a light bulb, sign or padded handrail?
Is that a good idea to let a vendor have that type of control?
TimB4 (Tennessee)
Posts: 21,061
Posted:
I would write up a request for proposal (RFP) with the our expectations and limitations within it.

The vendor would submit a bid and contract.

I would verify the contract matched the RFP before signing.
MichaelS56 (Minnesota)
Posts: 859
Posted:
TimB4 excellent answer and to the point.
MarkM19 (Texas)
Posts: 1,459
Posted:
Let A,
I always say that Contracts are written for the person who wants you to sign. I review them closely and given the dollar amount of the contract make suggestions or have things stricken if they are totally one sided. Not all vendors are willing to except these changes, so it really only makes the most sense on the largest contracts.

I agree with John about the RFP for large contracts as well though most companies have their own boiler plate contracts and are not written to match the customers RFPs.

Regarding the small mics. items it really depends on the vendor and the relationship your management has with them. Who wants to have a vendor have to contact someone to replace a part under $50.00? Time is money. I did however make our Landscaping contractor submit pictures of the areas that they had to repair prior to submitting the bill.
MarkM19 (Texas)
Posts: 1,459
Posted:
Sorry I meant Tim's comment.
LoriM15 (Florida)
Posts: 1,009
Posted:
We have our attorney review any large contract, after we got burned by our property manager signing the contract with our pool refinishing contractor with very vague terms that worked against us when we were considering a lawsuity.

However, you can try to get the vendor to accept any changes you want, but that doesn't mean they will. Usually smaller vendors are ok with changes, but the larger ones are not. Comcast refused to negotiate or make any changes to our cable contract. It was take it or leave it. Our property management company allowed only very minor changes. We don't always have a lot of choice in my area. For example, there is only one contractor in the whole area that does the particular type of fence that we have surrounding the community.

I think the most important issue for HOAs and COAs is the right to terminate. We won't ever anything but a 30 day right to terminate for any reason. Right now we are stuck in a contract with Pitney Bowes for our postage meter lease. It auto-renewed for five more years with an increase in price and a very large termination penalty. Our PM didn't realize it was coming due (he was new) so he let it auto-renew. Never again.
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By TimB4 on 06/26/2024 9:59 AM
I would write up a request for proposal (RFP) with the our expectations and limitations within it.

The vendor would submit a bid and contract.

I would verify the contract matched the RFP before signing.

Thank you Tim, This is what I am after. I am getting sick ans tired of the same old broken record of pool cleaning companies that
don't do a complete job, i.e. test the water, make sure the water is the correct temperature, especially the Jacuzzi, notating any
items that need to be replaced, like padded handrails. missing or damaged signage. gate to the pool etc..

If I was a business owner, I would be deeply embarrassed that I would be receiving calls from my clients about the above issues.
I would expect my employees report to me so appropriate measures can be taken and the equipment that I am contractual obligated
to maintain is available to use without delay or hindrance.

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