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BillD16 (Texas)
Posts: 973
Posted:
Our pool finally opened for the season - more than a month late - on the 25th of May.

In less than 36 hours, we had some nekulturny resident shouting noxious racist (and other) slurs at one of the lifeguards.

Even though I’ve sworn to stay out of pool stuff this year, I still got called in on it. Our new pool committee doesn’t know how to deal with it. They aren’t particularly interested in learning how to deal with it, either.

The lifeguards have refused to come back today; they don’t feel safe. I totally get it.

Sorry, just venting.

Bill

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Call the police. This is harassment. Problem solved.

Former HOA President
KerryL1 (California)
Posts: 14,550
Posted:
I think your Board approved some new rules at an open board meeting really recently, BillD. Is this disgusting conduct now in violation of your rules? If so, call the SOB (or DOB) to hearing ASAP and throw the book at them with as heavy fines as your new rules allow. They may be in violation of more than one of your rules so list all that the resident broke.

Our HOA, for example, has rules against yelling and shouting in the pool area, so along with violating our rule against rude, etc. remarks to staff, add the noise nuisance violation. Recall that, unless your rules say otherwise, it's the home owner who's called o hearing.

If your PMC sends out eblasts now is the time to direct them to send a very strong one that disrespect of the LGs not being tolerated and will involve an immediate call to hearing.
KerryL1 (California)
Posts: 14,550
Posted:
Almost forgot. Our CC&Rs give the Board the power to suspend amenity privileges when Owners break a rule. Do yours, Bill? Or possibly in a different document like your Rules & Regs? Probably, like ours, also requires a call to a hearing. If so, again, call the alleged violator to hearing and suspect privileges ASAP. Knowing the person may not b in th pool area should encourage your LGs to return.

LisaB21 (Texas)
Posts: 97
Posted:
We have added a paragraph on our website on the Pool page stating that this type of behavior will NOT be tolerated and will result in Immediate suspension of all amenity privilege's. (no hearing required). Furthermore, this should be reported to the law enforcement, who will investigate and can charge the person with Disturbing the Peace, or use of a terroristic threat.
Question - do you hire your lifeguards directly? Or are they employees of your pool management contractor? I can not imagine the HOA being responsible for hiring and monitoring the life guard staff.
KerryL1 (California)
Posts: 14,550
Posted:
Wow! I had no idea that "due process" isn't required for alleged HOA violations in Texas, Lisa. So interesting how states vary re: owners' rights.
BillD16 (Texas)
Posts: 973
Posted:
Quote:
Posted By MelissaP1 on 05/27/2024 8:53 AM
Call the police. This is harassment. Problem solved.

The police were called. It took them 75 minutes to respond. By that time the resident had left.

I'm not certain what the jerk could have been charged with. I know that in Texas it's not assault unless there's also a laying on of hands. There was none of that here. I'm aware that in some states assault can be purely verbal. But not currently in Texas.

Yes, we do have new, improved pool rules. But they really don't add much to what we've already got (as someone mentioned in another thread, the Board already has the *tools* - what it lacks are the *cojones* to use those tools). I expect we'll talk to our lawyer tomorrow and get the low-down, but I believe we are still constrained by TPC 209.0051, which requires a lengthy process of notifying the jerk, there's a hearing process, etc.

I'm attempting to distance myself from all pool-related activities - we have a Pool Committee that is supposed to handle this stuff, but it's like they've been struck dumb by this new part of the job - but I'm thinking that I'm willing to put in the time and effort to see the member discipline process through for this. *IF* the Board can agree on it.

Bill

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
LisaB21 (Texas)
Posts: 97
Posted:
We certainly have due process for HOA Deed Restriction violations, but a resident confronting a lifeguard at the pool is a law enforcement issue and we can suspend amenity privilege's for that. The homeowner/resident is welcome to request a hearing to state their case and reinstate privilege's, but we stand with the lifeguard staff to protect their authority at the pool and to discourage any confrontational or bullying behavior.
KerryL1 (California)
Posts: 14,550
Posted:
Sounds very good for these emergency or safety situation!s. So BillD & his board can "take action without a meeting" and suspend the violator's pool privileges Tonight, right?? Well, suspend the owners' privileges?

It's a shame BillD's pool had no LGs on Memorial Day.

In my Cali, HOA the soonest a board can take action is via an "immediate call to hearing" for violations in these safety/emergency situations. It'd be in executive session.
LetA (Nevada)
Posts: 2,679
Posted:
If you are able to identify the owner, they should have their pool privileges immediately suspended and summoned to a board hearing.
Actions like this at my HOA warrant a $1000.00 fine for threatening the safety and welfare of the community' along
with a suspension of their pool privileges.

If the board does not take proper action the HOA can be held liable for fostering a discriminatory environment.
You would likely have FHA complaints lodged against the board and open the door to unwanted litigation that could harm
potential sellers and buyers until the litigation is settled.
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By BillD16 on 05/27/2024 6:53 PM
Posted By MelissaP1 on 05/27/2024 8:53 AM
Call the police. This is harassment. Problem solved.


The police were called. It took them 75 minutes to respond. By that time the resident had left.

I'm not certain what the jerk could have been charged with. I know that in Texas it's not assault unless there's also a laying on of hands. There was none of that here. I'm aware that in some states assault can be purely verbal. But not currently in Texas.

Yes, we do have new, improved pool rules. But they really don't add much to what we've already got (as someone mentioned in another thread, the Board already has the *tools* - what it lacks are the *cojones* to use those tools). I expect we'll talk to our lawyer tomorrow and get the low-down, but I believe we are still constrained by TPC 209.0051, which requires a lengthy process of notifying the jerk, there's a hearing process, etc.

I'm attempting to distance myself from all pool-related activities - we have a Pool Committee that is supposed to handle this stuff, but it's like they've been struck dumb by this new part of the job - but I'm thinking that I'm willing to put in the time and effort to see the member discipline process through for this. *IF* the Board can agree on it.

Bill

Sounds like your board and the pool committee is stuck on stupid. I don't know whats going on with lifeguards these days, but when I was a kid
you didn't mess with the lifeguards because they had the power to make your existence a living hell.
Someone should point out to the committee and the board on what could happen if worst case scenario happens and someone files a lawsuit against
the HOA and brings the FHA into the matter.
LisaB21 (Texas)
Posts: 97
Posted:
it is still not clear to me if the Lifeguard staff works for the Homeowner's Association or are they employed by a pool management contractor? Bill?
KerryL1 (California)
Posts: 14,550
Posted:
I believe BilD also has written that the pool Comm has NO charter. We don’t even know if the Board voted to appoint them. How are they supposed to know what to do???

This is all on the Board. IT MUST ACT. THAT’S WHAT REAL BOARDS DO.
DeanJ
Posts: 1,786
Posted:
Well kinda. After the HOA’s disciplinary action, the courts will find there has to be an appeal procedure.
SheliaH (Indiana)
Posts: 6,964
Posted:
You got hammered last year for trying to bring order to the pool, only for Dragon breath lady to show her behind, then the board folded in front in of her and her don't give-a-damn landlord, and then they trued to dump you as president? Didn't I tell you they would come to regret it?

Yep, they're still P-words - just wait until they have no choice, but to keep the pool closed due to the lack of lifeguards..

Anyway, this isn't your problem - you tried and they wouldn't listen, so let them and the pool committee figure it out. Sooner or later it'll come to them. If you want, make your suggestions, but try, try, try not to get sucked back in to running the show. It's time your colleagues and (especially) the homeowners learn actions really do have consequences (aka FAFO - if someone hasn't seen that acronym, Google it). Meanwhile, refer the complainers to the board president.

(Didn't you say in another conversation you were thinking of stepping down in another two months or so? Hope you last that long)


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By LisaB21 on 05/27/2024 8:28 PM
it is still not clear to me if the Lifeguard staff works for the Homeowner's Association or are they employed by a pool management contractor? Bill?

Either way, the board is fostering a hostile and toxic work environment. If the lifeguards are a vendor, their employer
is doing the right thing by not fostering a hostile an toxic work environment.
KerryL1 (California)
Posts: 14,550
Posted:
The thing is, Shelia, that BillD is on ht board, but form reading all of his posts, the current & past Boards have been very, um, easygoing, about enforcing anything. Also note that the "Pool Committee" comprises two young, newer owners. Bill has not said if the Board even formed (approve) this Committee. We know it has no charter.

The other thing is, the Board has not had a president in several months tho' we know bylaws require a president.

I think it's time for BillD's Board to pay attention to LetA's warnings. This Board may be found liable for all kinds of half-assed cursory action or inaction about all manner of things.
SheliaH (Indiana)
Posts: 6,964
Posted:
Exactly. I guess they're more interested in being liked and getting reelected than actually doing what HOA boards are supposed to do - which, as we all know, may also mean making decisions people don't like. How DARE they hold ME and mine responsible for our behavior. Those $#/&! lifeguards should shut up and lifeguard!

We also know this bunch is somehow hoping that sure when things really go sideways, Bill will to swoop in with a broom, dustpan and even a mop to clean up their mess. And them they can blame him when DB Lady and friends misbehave some more.

It appears these people won't listen to what Bill or anyone else has to say, so the time has come for them to see the consequences of their actions.

(Dang it, I'm triggered - too many flashbacks to all the drama at our pool...I'm SO glad it's gone!)

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
KerryL1 (California)
Posts: 14,550
Posted:
Well, another thing, and Bill. can correct me if I misremember this, their Board has had a lot of resignations since last October. So it's now the bare minimum of three, when it maybe can be from 3-7? Or IS 5 or 7?

They had a PM change since last October. They only hold rare open Board meetings-- one last Oct. and one this month. Yet it's a sizable HOA, one that I'd think would meet monthly. They seem to make decisions online a lot. Bill has never shown that these many decisions are recorded in the next open board meeting minutes as required in Texas.

I think Lisa, who's replied, is a property mgr. and knows that TX 209 w somewhere says the Board can suspend amenity privileges immediately (tho' the alleged violator has an opportunity to present their "side" later to tryand get their amenities reinstated.)
LisaB21 (Texas)
Posts: 97
Posted:
@Kerry - I am not a property manager but am an HOA Board member for the past 15 years and Board President for more than 12 years. I do know a thing or two about Texas 209 law. I also know that we use a professional pool management company to provide pool maintenance services year round, as well as Life Guards during pool season, and if we allowed anyone to treat the Life Guards as Bill is describing, we would be jeopardizing our contract with the pool management company.
KerryL1 (California)
Posts: 14,550
Posted:
Ah, I knew you were very experienced, just forgot. There are a few of us who post here who've served on Boards seriously & actively for 10 more years. I think I recall that the LGs at Bill's HPA have an employer and they aren't direct employees of Bill's HOA. But I might've that wrong too.

I'm really glad someone from Texas is contributing to BillD's topics, Lisa.
BillD16 (Texas)
Posts: 973
Posted:
Quote:
Posted By SheliaH on 05/28/2024 9:35 AM
You got hammered last year for trying to bring order to the pool, only for Dragon breath lady to show her behind, then the board folded in front in of her and her don't give-a-damn landlord, and then they trued to dump you as president? Didn't I tell you they would come to regret it?

Yep, they're still P-words - just wait until they have no choice, but to keep the pool closed due to the lack of lifeguards..

Anyway, this isn't your problem - you tried and they wouldn't listen, so let them and the pool committee figure it out. Sooner or later it'll come to them. If you want, make your suggestions, but try, try, try not to get sucked back in to running the show. It's time your colleagues and (especially) the homeowners learn actions really do have consequences (aka FAFO - if someone hasn't seen that acronym, Google it). Meanwhile, refer the complainers to the board president.

(Didn't you say in another conversation you were thinking of stepping down in another two months or so? Hope you last that long)


You da best, SheliaH!

I don't know what will happen, but whatever it is, I hope that it somehow brings about a happier, safer pool for everyone.

Yes, my term is up in another month. I'm not going to seek re-election - I can't take this stuff anymore.

Oh, one happy-making thing that I learned just yesterday: DBLady is moving out of the 'hood and back to Ohio come July 1st!

Bill

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
CathyA3 (Ohio)
Posts: 6,299
Posted:
Quote:
Posted By BillD16 on 05/29/2024 8:13 PM
... snip ...

Oh, one happy-making thing that I learned just yesterday: DBLady is moving out of the 'hood and back to Ohio come July 1st!

Bill

Sure, fine, send your troubles our way.

Fortunately my community doesn't have a pool or any other amenities - fewer things to argue over.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Cathy if I could only convince my neighbors to stop with the pool, clubhouse, or fill in the retention pond requests... I swear they do not understand the costs or damage of either. Trying to tell them it will cost 300K for pool/clubhouse alone. Oh and flooding that will happen... Ughh ...

Former HOA President
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Quote:
Posted By MelissaP1 on 05/27/2024 8:53 AM
Call the police. This is harassment. Problem solved.

And ban the user.
KerryL1 (California)
Posts: 14,550
Posted:
See above, Kelly-- BillD says it took 90 minutes or some such for the police to arrive. He's also written that Board approved a bunch of new rules recently, but it looks like the BillD/the Board will not enforce them.

Btw, I just noticed that our Rules about pool use includes: "The Board of Directors reserves the right to deny use of the pool, pool area and spa to anyone at any time." So it looks like we could w/out a hearing, i.e., can kick ppl out of the pool area. Then it becomes WHO does the enforcing.
BillD16 (Texas)
Posts: 973
Posted:
Quote:
Posted By CathyA3 on 05/30/2024 3:28 AM
Posted By BillD16 on 05/29/2024 8:13 PM
... snip ...

Oh, one happy-making thing that I learned just yesterday: DBLady is moving out of the 'hood and back to Ohio come July 1st!

Bill


Sure, fine, send your troubles our way.

Fortunately my community doesn't have a pool or any other amenities - fewer things to argue over.

Oops! I'm sorry about that. (in truth, I didn't know she was moving at all but when she announced it, several people brought it quickly to my attention).

I'll be leaving office at the annual meeting in a few weeks. I'm pondering what I'll need to do to cover my rear-end. I gather that this is a somewhat common paranoid thought shared by many people leaving office. I can only hope I'm not an exception to that. I've been looking through the local CAI chapter's site, looking for someone Just In Case.

Bill


HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
KerryL1 (California)
Posts: 14,550
Posted:
Hmmmm--- an interesting mystery. Why, BillD, do you feel that you individually/personally might need to CYA???
BillD16 (Texas)
Posts: 973
Posted:
Quote:
Posted By KerryL1 on 05/31/2024 5:51 PM
Hmmmm--- an interesting mystery. Why, BillD, do you feel that you individually/personally might need to CYA???

Well - I’ve had what I believe was a more “challenging” time in office than most. While (I think) many people appreciate my efforts, there are a number of people who *don’t*; it’s not impossible that one or more of them run for office and decide to target me. Additionally, we had a new PM since Feb, and over time I’m discovering that she’s not very honest and instead of helping and executing things, she seems quite focused on calling all of the shots and telling us what to do. For example: I initially ran for the Board because many people were unhappy about too many violations and the way that the PMC was controlling the Board). I was somewhat successful with making that stop. Now the new PM wants to get moving on doing violation patrols again. She’s been told several times (not just by me) that we’re not interested in heavy enforcement of violations. But she ignores that and says “but I have to do it” and how it improves property values yadda yadda. When pressed, she guessed that she’d probably write about 50 violations a month for our ~600 home neighborhood. Long story short, as soon as I’m out of office, I expect to get seriously “violated”. It doesn’t help that the weather around here is so screwed up that it’s nearly impossible to keep up a good lawn - there’s always going to be something objectionable if someone looks close enough. And the enforcement policy has this barbaric 6-month probation period thing on it, I don’t know why, where if you cure a violation but get dinged for it again within 6 months, it’s considered a continuation of the earlier violation and fines begin accruing. Yes, I’ve tried to change this. I’ve complained to this PM’s boss with no effect. Maybe some good new people will be elected to the Board? I guess it could happen.

So I’d like to be wrong on this, but yeah, I think I need to cover myself here.

Bill

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
SheliaH (Indiana)
Posts: 6,964
Posted:
You can't control what people think and say (and sometimes do), only how you react to it. For now, focus on carrying out your responsibilities as a board member until next month. At that time, simply state you're stepping down, thanks for the opportunity to serve and wish the new board the best. Remember, others are looking at this stuff and know what you tried to do and how you responded to the haters.

Remember the words of Madonna - if you don't like me and still watch everything I do - bitch, you're a fan!

You may be right there may be new board members who may be itching for some payback against you, but they also have to find lifeguards (assuming that problem remains), as well as learn about other pressing association issues - where will they find the time to come after you?

As for the property manager, it doesn't sound like your colleagues are interested in regular violation inspections either, so that seems unlikely, even if the property manager thinks it's a good idea. Again, I wouldn't worry about it until it happens, although it is a good idea to have some responses at the ready.


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
KerryL1 (California)
Posts: 14,550
Posted:
So it looks like what you're worried about BillD is violation notices on your lawn??

As is so often the case with your "Board," individual directors try to order the PM a round and nothing happens. That's because BOARDS--the collective-- govern non-profits. Boards with their votes make decisions about what directions/orders to give the PMC.

Now, if her MC' contract with your Board is that she's supposed to strictly enforce your HOA's rules, etc., then she DOES "have to." If there is no such thing in the contract, the Board needs to direct her with its votes. You may certainly place that on your last board meeting's agenda. The Board has every right to (if OK in the contract) vote to limit the number of violations, for example, she writes a month.

Btw, my HOA also treats violation as a continuation if they recur w/in a 6 month period. Fines can potentially be doubled if the same violation is repeated. This is in our Rules & Regs..

Recalling all of the heat you took and that your current Board, or what's left of it, voted you our of the office of president (but chose no new prez--bizarro--thereby ignoring your bylaws) I don't recall anything in particular that would generate any individual board members on revenge acts against you. So remind me if I've forgotten. OR, maybe breathe deeply, relax and enjoy your new found less-encumbered time.
KerryL1 (California)
Posts: 14,550
Posted:
Ps-- given the complete dysfunction of your current Board, and having perhaps a lousy new PMC, which necessarily must affect your entire Association of 600 homes, I, with Shelia, don't think any director will want to use their time skewering you, billD : )

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