💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in

TorinR (South Carolina)
Posts: 7
Posted:
So I'm an board in SC and I'm digging into our landscaping spending. Our contract with the landscaper is about $18000 year for mowing our common areas. The contract also states 5 times a year for retention-detention maintenance (5 ponds) at $3375 each month. I looked at the landscaper payments over the last 5 years and saw for 2021-2023 the landscaper was paid $3375 every month of the year. I asked the previous two presidents (back to 2021) and they stated they never authorized more than the contracted 5 times. The management company stated the landscaper submitted invoices monthly and they were authorized by the board. I still waiting on the landscaper and management company to answer me with who authorized that every month.

So who is at fault? The management company should have noted the extra $30k yearly spent on retention pond maintenance and noted the monthly authorizations over the contracted 5 times. A $3375 monthly service shouldn't be authorized by a single board member if it was authorized. Also the pay dates for the landscaping and the detention pond maintenance are always the same dates, like they were on automatic payments. The board additionally told the management company to stop any payments in Dec 2023 and the management company still continued payments to May 2024.

I feel the management company owes the community and then they can go after the landscaper for submitting unapproved invoices. I will have a CPA do an audit and I already found an interested lawyer. Any advice would be appreciated.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
First slow your role. Who is hiring this lawyer? You or the HOA? The money the MC spends is the HOA account. It is not being paid from the MC.

What is most likely happened is the HOA has no clue the relationship with MC is. They are a paid contractor of the HOA. The HOA should let the MC know the terms of the contract. The HOA should been aware as well. The bill being submitted to the MC should not be written blindly. The HOA should have been contacted about what bills are approved to be paid.

We had a two signature process. The MC cut the checks and two approved board members to sign before cashing. This means two members should have signed off before check is cashed and after board approval.

Former HOA President
MichaelS56 (Minnesota)
Posts: 858
Posted:
Fiduciary responsibility is one of the most important duties for the Board of Directors. Using a Managment company is to "help" the Board with this responsibility. The MC works for the Board. Monthly budget updates are to be available for the Board to review and ensure that expenditures are correct. In my opinion, it is the Board who has the most responsibility if there are landscaping over payments.
TerriS6 (California)
Posts: 3,284
Posted:
Board is responsible. Time for a refund. Check contract terms for payment disputes. Could be an easy fix by writing a letter to the landscaper per the contract terms.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
May be putting toothpaste back into a tube at this point. Make sure everyone reads the lawncare contract. Make sure it reads what it does.

Former HOA President
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By TerriS6 on 05/27/2024 7:09 AM
Board is responsible. Time for a refund. Check contract terms for payment disputes. Could be an easy fix by writing a letter to the landscaper per the contract terms.

I agree. Your BOD screwed up.
TorinR (South Carolina)
Posts: 7
Posted:
I contacted a lawyer just to have one available if it comes to that, nothing paid to him. Yes, the MC manages community funds. With our MC they are very involved in the landscaping contract. Myself and a MC representative just redid the contract for this year and I removed any retention pond maintenance unless requested by BOD. I have been on the board since Jan and never heard of any board member needing to sign something.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By TorinR on 05/27/2024 10:22 AM
I contacted a lawyer just to have one available if it comes to that, nothing paid to him. Yes, the MC manages community funds. With our MC they are very involved in the landscaping contract. Myself and a MC representative just redid the contract for this year and I removed any retention pond maintenance unless requested by BOD. I have been on the board since Jan and never heard of any board member needing to sign something.

Torin

Typically in a long term contract, such as landscaping, utilities, etc. the payments were pre-approved in the budget meaning they do not have to be approved each time received as in the PMC can pay upon receipt. That said it is the obligation of the BOD to be sure they are correct as in look at each months financial report. Your BOD oversight was non existent.
LoriM15 (Florida)
Posts: 1,009
Posted:
Our PM company requires two signatures from board members for EVERY expenditure. There is no way these expenses would have gotten by our PM without signatures from board members, so the overpayment would be the fault of the board for not checking the payables. That's poor oversight from your treasurer AND your PM if they can't read a contract and understand the terms. They shouldn't just blindly be paying invoices.

Unless the contract was amended at some point, I would have your attorney send a letter to the landscaping company asking for a refund. Unless they can prove they actually performed the work, you have every right to recover those funds.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Who is at fault? Everyone.

The landscape company for not invoicing properly.
The PM for not comparing the invoice to the contract.
The Board for not comparing budgeted vs actual expenses and asking why.

My advice - with the boards approval, contact the landscape company directly and explain the error first. Perhaps some arrangement can be made without involving attorneys.
Have a sit down with the PM and find out why things occurred (if you like the PM use it as a learning opportunity).
Document and show things to the board - making it a teaching moment explaining that this is why it's important to trust but verify things.
Consider getting a new Treasurer - as the previous one failed in their duties.
CathyA3 (Ohio)
Posts: 6,299
Posted:
I agree with Tim: everyone is at fault.

We also have no way of proving whether this was a deliberate choice or miscommunication.

Along with others, I strongly encourage you to slow your roll with the lawyer and attempt to resolve this through accurate communication.

* Hiring a lawyer is the best way to spend much more than the amount of dollars in dispute.

* You'll lose what may have been a competent and reliable vendor.

* If your insurer gets involved, your community may be labeled "high risk" - and you'll see premiums shoot through the roof or you'll be dumped as a client. (See recent threads about other communities that are having insurance woes.)

* Your community may get a reputation - vendors do talk - and it may be hard to get other reputable companies to work with you.

A lawsuit is the gift that keeps on giving. A lawyer should be a last resort for a problem that can't be resolved any other way and for which the economics make sense (ie, the cost of going the lawyer route is justified by the nature and size of the problem).
DeanJ
Posts: 1,786
Posted:
I would simply point out to your landscaper that they billed and the HOA paid for pond care that was neither in the contract or provided and a credit had to be applied to your account and stop paying them.

If they refuse, minimally you have to get a new contractor because the one you are using is dishonest.

Mistakes happen, but your manager claiming the board approved it shows they are not providing the oversight the HOA is paying them for. You need to find a new management company and terminate your contract with your existing company for cause.

If the landscaper does not credit your account., you need to confer with an attorney and consider suing both companies to recover the HOA funds.

MarshallT (New York)
Posts: 414
Posted:
Unfortunately, the board is ultimately responsible for payments and contracts. It sounds like this was an oversight that no one noticed.

While you may pursue legal action to recover the extra money paid to the landscaping company, make sure you get all the facts first.

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

  • ✓ Ask follow-up questions
  • ✓ Share your experience
  • ✓ Get expert advice
  • ✓ Access 350,000 discussions
Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here