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WendyM5 (North Carolina)
Posts: 1,522
Posted:
We will be switching over to self managed in a few days.
For the last 6 years the management company used to publish a one page summary of finances to home owners, then give the board a 50 to 100 page document full of mostly fluff, like 90 emails stating people paid their dues. No one actually looked over this including all board members except me. $3500+ in mistakes over 8 months is why we left them.

Thinking of using a free google app to download board emails to a public google drive (not any emails related to debt/payments) and just publishing finances quarterly. Finances would just be a general ledger sheet and print out of bank and credit card statements. 10 pages max.
SFH 150 door HOA with dues collected once a year, total annual budget is about $10,000.

Does this seem reasonable? do we really need monthly statements? Anyone else publish board emails? Pretty sure 99% wont' look at them. Just worried that the only 1% who will look at them will be someone with a bone to pick and cause drama. Something like the HOA board is using HOA money to wine and dine at a restaurant, when in reality the Credit card expense was food for a social event. We currently only publish quarterly board meeting minutes. which again no one seems to read.

vis ta vie
SheliaH (Indiana)
Posts: 6,964
Posted:
You may think most people aren't reading the board meeting minutes, but as I've often said, it's dangerous to assume anyone will or won't think, act or do as you. If someone wants to start some fuckery, they will find other ways to do it anyway. You have new board members who need to be trained, so you shouldn't make decisions based on "well, I won't/will do such and such, so no one else will either". Make the information available and then it's up to people to read it and ask questions about anything they don't understand - and they won't accuse the board of hiding stuff. These are supposed to be adults and all of you are business partners in making the association run.

That said, you don't need to download the board emails - those could be made available upon request. And yes, you should publish monthly income/expense statements. All you have to do is put together an Excel spreadsheet that provides this information over a year and simply plug in the month's numbers. That way, people can see for themselves how certain expenses have gone up or down over time.

As for the board members not reading most of the financial report, how do you know that? Was there a quiz on what was in the balance sheet vs. the delinquency report during board meetings? Did someone ask a question about something that was already in the report (if he/she bothered to read it?) Now that you're going self managed, the point should be made (several times) that ALL board members should be reviewing this information because one of them might be treasurer someday, and should know the ins and outs of the report. As you note, that's why $3500 in errors were missed - if you hadn't noticed it, no one would have known.

Finally, what you think as "fluff" might be important to your colleagues, so that decision isn't only yours to make. If everyone feels certain information can be left off and provided later as needed, someone should have spoken to the management company about revising the report. You don't say how your financial statements will be prepared or who will be doing it, so if you're hiring a bookkeeper for that, now's the time to review it with your colleagues so you can decide as a group what information is vital so the report can be prepared accordingly. Personally, I prefer all the information be made available because I'd rather have it and not need it than vice versa. Saves time and confusion.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JulieH4
Posts: 75
Posted:
I am the property manager for a self run HOA in a townhouse community. I live on property and am VERY glad we do not have a MGMT company here. I process all monthly HOA fees, answer calls and emails about complaints and things to be done, and am available for emergencies after hours.

We have a CPA that does monthly reports and they are available upon request. We use QB for everything so I can run extra reports if anyone asks for specifics (which I have not had as of yet in 2 years).

We have quarterly meetings that are open to owners and I have all reports available for anyone that wants to peruse them. Only a few people show up at the meetings and nobody looks at my records, I still have them though just in case. I can see the one time I don't have them is the time when someone will ask. We also have an annual meeting in the summer that requires a quorum to elect new board members, make new policies, etc.

We do not publish anything online (the Board sees it as a safety issue) but we do have a free WP website as well as a group on FB for neighborhood reminders.

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