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SusanO3 (California)
Posts: 163
Posted:
When I joined are Board I was sort of left to get myself up to speed. Now I'm the Chair I'd like to do a better job. We are a 95 house town home community with most families still in the working phase of their lives. I hesitate to push generic training, unless they express an interest, but I do want to push getting them on board with our issues and way of running things (CCRs and Byelaws etc.). Do any of you hold annual training meetings for Board members only? Sue
DouglasK1 (Florida)
Posts: 2,046
Posted:
My association never did, but Florida law requires this:
Within 90 days after being elected or appointed to the board, each director shall certify in writing to the secretary of the association that he or she has read the association’s declaration of covenants, articles of incorporation, bylaws, and current written rules and policies; that he or she will work to uphold such documents and policies to the best of his or her ability; and that he or she will faithfully discharge his or her fiduciary responsibility to the association’s members. Within 90 days after being elected or appointed to the board, in lieu of such written certification, the newly elected or appointed director may submit a certificate of having satisfactorily completed the educational curriculum administered by a division-approved education provider within 1 year before or 90 days after the date of election or appointment.

The big PM companies here offer training seminars (open to all, not just their customers), I'm not sure if they do something similar in CA. In any case, suggested reading should include the governing docs mentioned above.

If you do decide to put something together, here are some confusion points we see a lot here that new board members could probably use help with:
The difference between officers and directors.
The fact that not everything that happens in the development is an association issue, some are just owner to owner issues.
Understanding reserves and reserve studies.

I'm sure there are plenty of others and maybe some other posters will chime in.

Escaped former treasurer and director of a self managed association.
CathyA3 (Ohio)
Posts: 6,299
Posted:
Getting up to speed will involve both training and experience. What I found very helpful were the sessions provided by our association attorney. They offered annual "boot camp" sessions for new board members plus quarterly training sessions on particular topics. Among other things, you'll find out where the landmines and quicksand are. The rest of it will be on-the-job training, and that's just going to take time.

Newbie board members need to discover just how little they know. If they run around in a mild panic that first year, that's a good sign. If they don't, then they really aren't newbies or they're not going to be very good at the job because they think they already know everything.

Board members also need to develop a thick skin and soft skills.

Serving on the board can be challenging, thankless, and a real eye-opener. And every board member is going to mess up at some point or make a decision that they regret later on. 'Tis the nature of the beast.

There are training materials available on the web. I think you get what you pay for, unfortunately - and many newly elected people may feel that they're already volunteering a lot of their free time, why should they shell out their own money on top of it?

CathyA3 (Ohio)
Posts: 6,299
Posted:
The value of training sessions offered by third parties (PMs, law firms, etc.) is that they get board members away from their own communities and provide a wider perspective. The training sessions I was in had board members from my part of the state, so we got to hear about their challenges and how they solved them.

Participating in the discussions on this site are also very helpful. The problem with recommending this is that a large part of the value is anonymity. You can't post a question about another pain-in-the-keister colleague if that person is also on the site. Other HOA sites on the web tend to be mostly homeowners ranting about their lousy boards, etc., etc. - so also not helpful.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Susan,

In my last association I developed binders. Basically showing the minimum that had to be done to run the association for that specific position.

Each officer position had one.
The Architectural committee chair had one.

After a general write up, the binder went into specifics.

Things that were included (in different dividers):

An annual calendar for the position, the president had all of the calendars combined.
Sample agendas (one for the first meeting/turn over from old board to new).
Explanation how to write minutes.
Explanation how to balance a check book.
Explanation how to make deposits (one thing was to include the lot number for each item deposited - this way, records could be rebuilt if need be).
How to get to the post office and check the mail.
What articles should run in the newsletter.
Quorum and notice requirements in a single page sheet.
Sample RFP for various contracts
The reserve study
Every binder had a copy of the governing documents
How to order new checks.
Sample letters (appointments, reports, etc.)
etc.

Every binder was on a flash drive included with the binder (along with other records the position needed).

Yep, a lot of it seems to be common sense.
However, I wanted it written for someone who had never done that type of work before.

This way, the new board isn't in a discovery mode.
KerryL1 (California)
Posts: 14,550
Posted:
Please remind me, Susan. Is it a board of 3? 5? Does your HOA have an MC?

You’ve been referred to davis-stirling.com previously, but I don’t know if you’ve noticed their excellent collection of 2 minute videos. See their home page, "Videos." Scroll and you’ll see some useful titles, e.g.. “Fiduciary Duties of HOA Boards of Directors”; “Governing Documents—What Are They?”; “Budget Requirements for [CA HOAs]”; “HOA Meeting Minutes,” and many more including the difference between directors and officers that Douglas mentions.

There also is “HOA Committees,” in case you’re the CA HOA that has many, many committees?

When I first was elected to my HOA's board, long ago— I served 14 years—the CAI publication at caionline.org, “The Board Member’s Toolkit” helped me tremendously. There IS a way at their site to get it free, but I don’t remember how. I think you can copy items of interest? Certain chapters are more helpful than others.

Our old MC gave an annual “seminar” for Board members that was very helpful.

Good luck!
KerryL1 (California)
Posts: 14,550
Posted:
PS:
Your reserves specialist will meet with your board at no cost to explain reserves, etc. It’s even better if the specialist meets with the Board and members in a Town Hall-type setting.

If you can, as with Cathy’s HOA, see if your HOA attorney will put together a seminar for your Board.

Please note per Calif. Corps Code, that you now are "president." Your Bylaws might say, as mine do, when they list the duties of the president that board presidents do chair meetings.
SusanO3 (California)
Posts: 163
Posted:
Thank you all for responding.

Kerry: We do have an MC, and 5 members of the Board.

If I arrange sessions for training the board does that count as a meeting that I need to invite the whole community to? Sue
MelissaP1 (Alabama)
Posts: 13,836
Posted:
What would be wrong with inviting the rest of the members? I think it would be good to just have a "HOA meeting" in terms of education/training. It is NOT one where money or projects are decided. It is one where you tackle on HOA topic. Example: Where does one get the HOA documents? Who is responsible for providing them in your state? The answer may surprise everyone. (Hint it is NOT the HOA except the bylaws...)

The more educated the membership is, the more likely you can gather replacement board members from that group. It's like building a group of potential board members for the future.

Former HOA President
LoriM15 (Florida)
Posts: 1,009
Posted:
Much of the training now is offered online via zoom classes. It's very easy to take training any time you want. Here in Florida many of the major law firms, not just the PM companies, offer this type of training.

One other suggestion about topics - you should make sure that your board understands their fiduciary duty.
DouglasK1 (Florida)
Posts: 2,046
Posted:
Quote:
Posted By SusanO3 on 03/12/2024 3:23 PM
Thank you all for responding.

Kerry: We do have an MC, and 5 members of the Board.

If I arrange sessions for training the board does that count as a meeting that I need to invite the whole community to? Sue

I don't know the specifics for CA, but in Florida this is the criteria for a board meeting: "A meeting of the board of directors of an association occurs whenever a quorum of the board gathers to conduct association business".

When 4 of 5 board members went to a training session we did not consider it a board meeting requiring notice, and made sure not to "conduct association business". You'd need to check CA law to see the exact requirements there.

Escaped former treasurer and director of a self managed association.
KerryL1 (California)
Posts: 14,550
Posted:
In CA, too, if a quorum of the board gathers to hear, discuss, etc. "items of business," it's a board meeting. A training session weather, as this one would be -- just the Board and trainers will not discuss specific items of business. It's the same as if a quorum of the Board attended a local seminar on legal matters or reserves in a big meeting hall with a bunch of other board members in attendance.

The Board here, when I was on it, decided to have the annual training class put on by our MC open to owners. It was well-publicized. One owner attended. These seminars are very board and general but crucial for new director as as review for experienced ones: Fiduciary duties; board meetings/voting; election rules; financials- budget & reserves, etc.

I think one reason to have it just be directors is that it's so important that they understand the presented material and ask questions. They might be reluctant to ask for fear of seeming ignorant or incompetent in front of owners, which would not benefit the HOA.
TerriS6 (California)
Posts: 3,284
Posted:
echo-ca.com has a lot of good online live programs.

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