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SkuddleM (Colorado)
Posts: 62
Posted:
I am in Colorado. Our subdivision of over 400 homes has a couple of deadbeats who refuse to pay their assessments. During the last annual meeting somebody asked if the names of the deadbeats could be reported to the various credit reporting agencies. The BOD response was "we'll look into that." Well, I'm looking into that, but I don't know where to start, so I thought I would start here.

Can somebody please point/prod/kick me in the right direction??
hoatalk (California)
Posts: 603
Posted:
To report to the credit bureaus, you have to be a member of the bureau and you have to pay a fee to report to the credit bureaus. The three bureaus are:
http://www.equifax.com
http://www.experian.com/
http://www.transunion.com/

There are services that help small businesses report. A good article is here:
http://answers.google.com/answers/threadview?id=530287

However, I don't know if HOA Dues qualify to be reported on a credit report.


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RobertR1 (South Carolina)
Posts: 5,164
Posted:
Skuddle,
Seems to me with 400 homes you would have turned this over to a collection agency. Also, do you have procedures that set time frames for action to collect fees if not paid. Do you follow that procedure? I would suggest you do that first. If not go to BBB and ask for a copy of their procedures they recomend in your state: to small businesses or corporations.
hoatalk (California)
Posts: 603
Posted:
Quote:
Posted By RobertR1 on 02/02/2008 7:35 AM
Skuddle,
Seems to me with 400 homes you would have turned this over to a collection agency. Also, do you have procedures that set time frames for action to collect fees if not paid. Do you follow that procedure? I would suggest you do that first. If not go to BBB and ask for a copy of their procedures they recomend in your state: to small businesses or corporations.


GREAT SUGGESTION! I forgot to mention that there are many debt collection laws you have to follow and turning the accounts over to an agency is a great idea. Let the professionals deal with all the legal collection issues. They can also report to the credit bureaus too.

You can use a collection attorney too.

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BradP (Kansas)
Posts: 2,640
Posted:
Why not use the tools supplied to you in your documents to collect. Those should include filing a lien on the property which prevents a sale without paying up. Foreclosure is sometimes an option also. What will reporting them to a credit bureau do? Yes it could be on their record but may cause more headaches. What if they sell the property, then you have no option anymore to collect and the credit bureaus aren't going to help. Then when they pay you have to go through the hassle to get it off their report. I just think there are other things you should focus on.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Brad,
From what I read this new Board Member is looking for some quick action and also to establish the position of the Board on non-payment. This all can bedone within the time frame to file a lien and foreclose. I think this might work in his situation/
BradP (Kansas)
Posts: 2,640
Posted:
Robert:

I don't disagree that it may or may not work...but it seems like they need to establish a procedure for dealing with deliquent accounts first. I think there might be pitfalls to be careful of such as reporting it, having the person pay it off, then struggling with credit bureaus to get it released. Most HOA's have a hard enough time handling the normal duties, maybe more thought is needed before they dive into this.
ShawnaF (Colorado)
Posts: 84
Posted:
Skuddle - do you have a management company to do some research and help advise you?
SkuddleM (Colorado)
Posts: 62
Posted:
Lots of good ideas here and I appreciate them all.

The BOD is dealing with a couple of dirtbags out of the 418 lot owners. One owes about $800 in assessments (3) and penalties, and has 3 assessment liens recorded against his property. His sole and stated purpose in refusing to pay assessments is to cause as much trouble as he can because several years ago the BOD made him remove a chain link fence (strictly against the CCRs). Sure, the HOA will get the money eventually, unless his property goes into a tax foreclosure or a general foreclosure, that is. Everything that our governing documents say can be done has been done.

Out of the three debt collection "agencies" in this county, none bother to return telephone calls. The dirtbag has stated he would gladly give what he owes to a bill collector rather than to the HOA.

He already as another lien on the property to the tune of over $25K.

The BOD can go to small claims court and will win a judgement, but actually getting the money is an entirely different story.

This is not an issue of missing money. Annual assessments total over $80K, so what's one or two unpaid assessments? Nothing as far as the money goes, but when other folks start pointing to these two deadbeats and say they aren't going to pay their assessments either, it becomes a bit more complicated. After all, what's $1000 off the net profit from a $300K house when it sells???

The BOD can take each case to the district court and wait a year or so to have the case heard, but the average homeowner doesn't think it is worth it.

So I thought that the credit reporting angle might be something to look into.
SkuddleM (Colorado)
Posts: 62
Posted:
Quote:
Posted By ShawnaF on 02/03/2008 9:50 PM
Skuddle - do you have a management company to do some research and help advise you?

Yes. All the management company can do is what the BOD tells it to do. Liens have been recorded. Since 2005, MOF.

The HOA really has exhausted the powers given to it by its governing documents in this case.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Skuddle,

I still think you should look into a professional collection agancy or a lawyer. I would also put out a notice that any and all deliquent accounts are being pursued by the BOD and list what has been done. DO NOT mention names or addresses. Do you have a small claims court? Have you filed a mechanics lien? I think with perseverence you will make headway and surely stop anyone of like mind that is thinking of not paying.
You can also ask your Lawyer to write up a legal blurb explaining procedure from your documents on debt collection. If you have trash collection, you can stop that, you can officially exclude him from any meetings or the use of any common facilities. Get thiss all written down and send it out or post it on website or distribute it to ALL members, but no names. You can also list who has paid dues and is current in assessments. Do it legal and get it adopted into your documents, this will help in the future.
SharonM3 (Virginia)
Posts: 23
Posted:
I agree with filing liens - including for late fees (if allowed in your docs), interest (the maximum allowed by state law, attorney fees (our association's attorney also acts as our collection attorney). Delinquent homeowners get letters stating they are delinquent, and they get another one notifying them that they will be turned over to our collection attorney if they don't pay the outstanding balance. Once it is turned over to the attorney, the HO begins incurring atty fees. We have a couple delinquent HOs that we are in the process of updating liens against. Because of their delinquency, we can file for prepayment of fees through the end of the year, as well (don't know if that's state-specific). And the BOD is looking to restrict those privileges which can be restricted.

At our annual meeting, part of the treasurer's report notes how many and how much we have in delinquencies, and we'll even say how many units are at the attorney's for collection. It's important for everybody to know that the BOD is aggressive about collecting (even if it takes a long time) and has a consistent policy. We have gotten to the point of our atty advertising (as required by law) before taking HOs to foreclosure. So far, they have always paid before the foreclosure date.

If your docs don't allow for late fees, consider trying to amend the docs. The vast majority would want to know that the delinquent few are not getting away with something. Also, see what is the norm for an amount before you take somebody to foreclosure, so the court is not likely to dismiss it. It can take our association a couple years before it gets to that point, so in the meantime, our attorney updates the liens.

It is incredible to me that between late fees, interest, and attorney fees, some HOs still have the attitude that they are getting away with something. I don't think you will convince them otherwise, but you can point out to other HOs all the measures the BOD is taking to deal with the delinquents, and what it is costing the delinquents. Some of those who are considering becoming delinquent are likely to see the light.
SkuddleM (Colorado)
Posts: 62
Posted:
Quote:
Posted By RobertR1 on 02/04/2008 4:16 AM
Skuddle,

I still think you should look into a professional collection agancy or a lawyer. I would also put out a notice that any and all deliquent accounts are being pursued by the BOD and list what has been done. DO NOT mention names or addresses. Do you have a small claims court? Have you filed a mechanics lien? I think with perseverence you will make headway and surely stop anyone of like mind that is thinking of not paying.
You can also ask your Lawyer to write up a legal blurb explaining procedure from your documents on debt collection. If you have trash collection, you can stop that, you can officially exclude him from any meetings or the use of any common facilities. Get thiss all written down and send it out or post it on website or distribute it to ALL members, but no names. You can also list who has paid dues and is current in assessments. Do it legal and get it adopted into your documents, this will help in the future.

Small Claims is alive and well here. What our BOD is trying to do is discourage lot owners from holding out on assessment payments so matters don't have to get to SC or District Court. The difficulty is not getting a judgement - the difficulty is collecting on the judgement.

Your idea about a notice stating the BOD is serious about delinquent accounts is a good one and the up-coming newsletter has a spot for just that.

Can't file a mechanics lien, can only record an assessment lien.

Trash collection is provided by the City and the City collects monthly for it.

Having the HOA attorney act as a collection attorney is an avenue that the BOD should reopen, and will at its next meeting. It was brought up in the past but fizzled out.

RogerB (Colorado)
Posts: 5,067
Posted:
Skuddle, I would not turn delinquent accounts over to a collection agency. Why can't your property manager resolve these cases? Three months ago we took over an HOA which had 15% of the homes with an HOA attorney office in various stages of their collection process. By establishing a good collection policy and then personally discussing the delinquent accounts with the owners we have made arrangements with all but one owner to make increased payments until they are no longer delinquent. The collection policy encourages them to place their assessment bill on the top of the stack of bills to be paid. And we treat those you refer to as "deadbeats" using the 'Golden Rule' combined with compassion and respect.

Based on our experience we do not recommend using attorneys for collecting delinquent assessments except when the HOA needs to garnish wages/bank accounts or to foreclose. BTW, the one unresolved delinquency is with a property where the owner died and the son who inherited lives out of state. This account is still with the HOA attorneys.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Long term you are probably right Roger.

But there is nothing like one neighbor tell another neighbor, "I got a call from this Collection Agency the other evening."
SkuddleM (Colorado)
Posts: 62
Posted:
Quote:
Posted By RogerB on 02/07/2008 4:30 PM
Skuddle, I would not turn delinquent accounts over to a collection agency. Why can't your property manager resolve these cases? And we treat those you refer to as "deadbeats" using the 'Golden Rule' combined with compassion and respect.

"He who has the gold, makes the rules..."

(Just kidding! Or am I?)

Our managing agent has been successful in collecting assessments in all cases except for this particular HO. That case is not an inability to pay, nor is it a case wherein the HO cannot be reached. It is a simple in-your-face refusal to pay. He has multiple liens on his property. The HO will not negotiate. He is rude and vulgar on the telephone and in person. His attitude began when a covenant-related issue was not resolved to his satisfaction. He has stated on several occasions to more than one board member that he will have nothing more to do with the Association or its BOD or its assessments. His actions are consistent with the definition of a "deadbeat".

Due to the BOD's inability to decide upon a course of action, it appears that the only course of action at this time is simply to continue recording assessment liens on the property.

It would be nice if there were a way to print this thread so the "internet-challenged" board members (which most of them are) can read it. Does one exist?

BrianB (California)
Posts: 2,820
Posted:
print this thread?

I would either suggest using a cut and paste and print, or use the "print screen/sreen capture" button, if available on your keyboard.

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