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LoriM15 (Florida)
Posts: 1,009
Posted:
The Florida senate is considering a bill that will prohibit associations from charging for estoppel certificates. I know that some posters on this forum think this is a great idea, but in reality it shifts the cost of the estoppel certificates to the HOA or COA.

For example, right now our PMC handles the estoppel certificates for us and charges the buyer/seller. If this bill goes into effect, the charge for estoppel certificate will be passed onto our HOA, not the buyer/seller. Estoppels are required in a home sale, so it's not like we have a choice to give one out or not. The statute already had delivery dates and format for estoppel letters that we must comply with.

Yes, right now the PMC is making money from the letters. But if they can't get income this way, you know that they are going to raise their fees to us in other ways - so basically passing along the cost to the owners anyway. Already this year, our PMC has raised their late letter fee from $25 to $30 and their referral to attorney fee to $169.

The last couple of years the Florida legislature has been passing what they call Homeowner Bill of Rights laws, which sounds really cool but are essentially pet projects of certain legislators. For example, a key portion of the bill passed last year was to allow certain flags that could be considered political on extra days and to allow a homeowner to put basically ANYTHING in their back yard (like a boat, RV, shed, artificial grass) despite the HOA regulations, as long as it can't be seen from an adjacent property.

It's all a shell game anyway with the estoppel letters. Most likely we could recover the cost of the estoppel by raising our capital contribution fees that we charge new owners.
TimB4 (Tennessee)
Posts: 21,062
Posted:
IN VA, this was considered a cost to the seller however, recent changes appears to have removed the requirement (VA HOA/COAs check to be sure).

The Association had to provide once requested but the cost became a fee to the member (who technically was the one requesting the package).

That said, it looks like the house and senate are working together on this (two similar bills).
My suggestion, contact your representatives and offer alternative language - such as a limit to the costs.

Here are links to the two bills:

HB 979: Estoppel Certificates

SB 278: Estoppel Certificates
ElleN (Idaho)
Posts: 4,420
Posted:
Quote:
Posted By LoriM15 on 01/17/2024 7:49 AM
It's all a shell game anyway with the estoppel letters. Most likely we could recover the cost of the estoppel by raising our capital contribution fees that we charge new owners.
Speaking of shell games . Still, if I were on the board, I would likely support this, assuming I could provide decent legal justification for raising the capital contribution fee. Why? Because I like billing buyers for capital contribution fees (where allowed by law).

To me, the following is more intriguing:
Quote:
Posted By LoriM15 on 01/17/2024 7:49 AM
Already this year, our PMC has raised their late letter fee from $25 to $30 and their referral to attorney fee to $169.
What the... ?

I am pretty sure I do not want to know.
LoriM15 (Florida)
Posts: 1,009
Posted:
The fees for letters for late assessments are defined in a schedule to our management contract so we basically have no choice when they raise them. Those fees are charged to the owner who is late with their assessments. Of course, that's on top of the $25 late fee and the 18% interest that the association charges that goes in our pocket. Bottom line - it's expensive to be late with your assessment.

I am watching a webinar now on other new state legislation that is pending. It turns out the estoppel legislation is being pushed by the realtor lobby. The core issue is not the $299 estoppel letter charges from the association, but because closing agents all use 3rd party processors to gather paperwork for closings instead of in-house staff, and the 3rd party companies are not regulated and can charge whatever they want and pass it along to the buyer or seller.

OMG. I don't know how much longer I will continue to be a director if some of the legislation goes through. The proposed reporting requirements are absurd - basically every piece of paper from the last 7 years that had anything to do with running the association has to be on the website. Really dumb restrictions on ACC requirements.

COA requirements are worse - they are criminalizing basic business decisions made by the board.

DeanJ
Posts: 1,786
Posted:
Quote:
Posted By LoriM15 on 01/17/2024 10:01 AM
The fees for letters for late assessments are defined in a schedule to our management contract so we basically have no choice when they raise them. Those fees are charged to the owner who is late with their assessments. Of course, that's on top of the $25 late fee and the 18% interest that the association charges that goes in our pocket. Bottom line - it's expensive to be late with your assessment.

I am watching a webinar now on other new state legislation that is pending. It turns out the estoppel legislation is being pushed by the realtor lobby. The core issue is not the $299 estoppel letter charges from the association, but because closing agents all use 3rd party processors to gather paperwork for closings instead of in-house staff, and the 3rd party companies are not regulated and can charge whatever they want and pass it along to the buyer or seller.

OMG. I don't know how much longer I will continue to be a director if some of the legislation goes through. The proposed reporting requirements are absurd - basically every piece of paper from the last 7 years that had anything to do with running the association has to be on the website. Really dumb restrictions on ACC requirements.

COA requirements are worse - they are criminalizing basic business decisions made by the board.


Please explain how much labor goes into the preparation of this certificate that commands a $299 price. This is sounds like a bogus fee that has been promoted by the property management business.
TimB4 (Tennessee)
Posts: 21,062
Posted:
I did them (as a member of the board) and, if you have your act together (as I would expect PMs do), perhaps 15 -20 min. plus a trip to the Post Office.
Less if everything was sent electronically.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By DeanJ on 01/17/2024 10:07 AM
Posted By LoriM15 on 01/17/2024 10:01 AM
The fees for letters for late assessments are defined in a schedule to our management contract so we basically have no choice when they raise them. Those fees are charged to the owner who is late with their assessments. Of course, that's on top of the $25 late fee and the 18% interest that the association charges that goes in our pocket. Bottom line - it's expensive to be late with your assessment.

I am watching a webinar now on other new state legislation that is pending. It turns out the estoppel legislation is being pushed by the realtor lobby. The core issue is not the $299 estoppel letter charges from the association, but because closing agents all use 3rd party processors to gather paperwork for closings instead of in-house staff, and the 3rd party companies are not regulated and can charge whatever they want and pass it along to the buyer or seller.

OMG. I don't know how much longer I will continue to be a director if some of the legislation goes through. The proposed reporting requirements are absurd - basically every piece of paper from the last 7 years that had anything to do with running the association has to be on the website. Really dumb restrictions on ACC requirements.

COA requirements are worse - they are criminalizing basic business decisions made by the board.



Please explain how much labor goes into the preparation of this certificate that commands a $299 price. This is sounds like a bogus fee that has been promoted by the property management business.

While I agree $299 is outrageous, a charge is valid. In this day and age of computerization it should certainly be less then $100 and closer to $50.
DouglasK1 (Florida)
Posts: 2,046
Posted:
Quote:
Posted By TimB4 on 01/17/2024 10:46 AM
I did them (as a member of the board) and, if you have your act together (as I would expect PMs do), perhaps 15 -20 min. plus a trip to the Post Office.
Less if everything was sent electronically.

Same here. We didn't bother charging when I was treasurer, the association had no associated costs and the time spent billing and collecting was just more work for the volunteer board.

Escaped former treasurer and director of a self managed association.
NA1 (Massachusetts)
Posts: 190
Posted:
Quote:
Posted By DouglasK1 on 01/17/2024 1:35 PM
Posted By TimB4 on 01/17/2024 10:46 AM
I did them (as a member of the board) and, if you have your act together (as I would expect PMs do), perhaps 15 -20 min. plus a trip to the Post Office.
Less if everything was sent electronically.


Same here. We didn't bother charging when I was treasurer, the association had no associated costs and the time spent billing and collecting was just more work for the volunteer board.

We don’t either. It takes the MC a few minutes and they don’t charge separately for them.
LetA (Nevada)
Posts: 2,679
Posted:
What is the real cost to produce such a letter? who keeps the money, the HOA, or is it split between the HOA and PMC?
I am no fan of exorbitant fees, a reasonable cost yes, but what price is reasonable?
Quite honestly if your books are in order and you have a great bookkeeping system that is provisioned for HOA managment
this document can be produced with a few clicks and pressing print.
LoriM15 (Florida)
Posts: 1,009
Posted:
We are a large HOA that has a management company that handles our accounting. You are right, for owners that are selling who have paid their monthly assessments on time it's an easy thing. But for the more complicated accounts, with outstanding accounts or accounts with liens and collection fees, it can be very difficult. We don't have anyone on site that can produce the letters and frankly I don't want them to. Because if they mess up an estoppel letter, then we have lost all rights to recover money due to us when the property is sold. That's a big risk and if the PMC messes up we can recover from them.

Right now the PMC keeps all the money from the estoppel letters. This legislation isn't going to change the amount of money charged for estoppel fees. It's going to move it from the buyers/sellers paying it to the HOA paying it. The PMC is going to charge the same no matter what and they don't care who pays for it.

ElleN (Idaho)
Posts: 4,420
Posted:
Quote:
Posted By [a Cali HOA manager] on 08/25/2022
In the old days, a manager dreaded when a escrow request came across their desk, having to spend two hours or more gathering documents, printing and then getting them mailed. Now it takes 5 minutes and all done electronically. Easiest $750.00 per transaction I will ever make.
(Emphasis added by me)
BarbaraT1 (Texas)
Posts: 821
Posted:
The purpose of the fees isn’t to break even on compensation for time and effort, it’s to make a profit.

Management companies are commercial businesses that exist to make a profit. If you think the fee is exorbitant, do the same thing you would do in any other business transaction - look for a business that charges less. That’s the American way!

They charge ancillary fees so they can make a profit with no or low increases to their base management fee. They do this because boards are looking for the lowest possible management fee, and don’t usually factor in those other costs. Just like airlines advertise low fees and hit you with baggage fees, seat selection fees, etc.

Resale fees were capped in Texas (for single family HOAs) and management companies just raised the transfer fee or added other fees to compensate. They aren’t going to just shrug and accept making less money. Who among us would take a pay cut so someone else can save money?

WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By LoriM15 on 01/17/2024 10:01 AM
$299 estoppel letter charges from the association, but because closing agents all use 3rd party processors to gather paperwork for closings instead of in-house staff, and the 3rd party companies are not regulated and can charge whatever they want and pass it along to the buyer or seller.

no that's not how it works. the total cost has to be below What Florida law states. the 3rd party fees are typically around $50 and they do 95% of the work.
if the law passes you simply hire the same 3rd party companies to do the paperwork for you for $50 per closing. The bigger companies even have APIs that automatically tie into your CRM software.

Basically not a big deal and saves people money. All HOA's should wnat this IMHO.

vis ta vie
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By LoriM15 on 01/18/2024 7:58 AM
The PMC is going to charge the same no matter what and they don't care who pays for it.

That's wierd because I told my last Management company their estoppel fees were outrageous, and they reduced them 50% after several emails. Then we hired thier "sister" financial company and negotiated the fee down an additional 25%.

you just aren't standing up for yourselves and the mgt company knows it.

vis ta vie
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By LoriM15 on 01/17/2024 7:49 AM
our PMC has raised their late letter fee from $25 to $30 and their referral to attorney fee to $169.

Why would anyone pay $169 for a management company to email a lawyer how much someone owes the HOA?
It could literally be this:

John Smith
123 Main Street
AnyCity, NW, USA 011111

owest he HOA $250 in late fees, please proceed with collections.

Dam you must really hate your owners to sack them wtih a $170 fee for that.

vis ta vie
LoriM15 (Florida)
Posts: 1,009
Posted:
Quote:
Posted By WendyM5 on 01/19/2024 3:18 PM
Posted By LoriM15 on 01/17/2024 10:01 AM
$299 estoppel letter charges from the association, but because closing agents all use 3rd party processors to gather paperwork for closings instead of in-house staff, and the 3rd party companies are not regulated and can charge whatever they want and pass it along to the buyer or seller.


no that's not how it works. the total cost has to be below What Florida law states. the 3rd party fees are typically around $50 and they do 95% of the work.
if the law passes you simply hire the same 3rd party companies to do the paperwork for you for $50 per closing. The bigger companies even have APIs that automatically tie into your CRM software.

Basically not a big deal and saves people money. All HOA's should wnat this IMHO.

I have no idea what you are talking about. The title company service fees alone ( not tax stamps, title insurance costs or anything else) are over $1200 for a $300k house in my county. And they are not regulated by the state.
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By LoriM15 on 01/19/2024 8:25 PM
Posted By WendyM5 on 01/19/2024 3:18 PM
Posted By LoriM15 on 01/17/2024 10:01 AM
$299 estoppel letter charges from the association, but because closing agents all use 3rd party processors to gather paperwork for closings instead of in-house staff, and the 3rd party companies are not regulated and can charge whatever they want and pass it along to the buyer or seller.


no that's not how it works. the total cost has to be below What Florida law states. the 3rd party fees are typically around $50 and they do 95% of the work.
if the law passes you simply hire the same 3rd party companies to do the paperwork for you for $50 per closing. The bigger companies even have APIs that automatically tie into your CRM software.

Basically not a big deal and saves people money. All HOA's should wnat this IMHO.


I have no idea what you are talking about. The title company service fees alone ( not tax stamps, title insurance costs or anything else) are over $1200 for a $300k house in my county. And they are not regulated by the state.

Now I have no idea what you are talking about? The title company doesn't process the estoppe letter the HOA does. That's comparing apples to oranges. Are we gonna start complaining about every cost at closing, like Realestate commission fees? inspector fee? and PMI insurance fees? Those are totally seperate as well.

vis ta vie

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