Quote:
Posted By ElleN on 11/30/2023 11:12 AM
Posted By DavidG45 on 11/30/2023 10:47 AM
That is how it works with collectors. But my experience with attorneys is that the attorney bills the HOA and the HOA passes this on to the owner.
It's on my list of things to work on in our HOA next year, where IMO we are throwing away tens of thousands of dollar on our attorney, who has zero incentive to actually collect our delinquent assessments; because he only gets paid when people are NOT paying their assessments.
I believe those who are casually suggesting these be handled by an attorney have perhaps not looked closely into how much their HOA is spending to collect delinquents.
I can only speak for myself. My suggestion was not the least bit casual. For years my former 2000+ HOA had been using a collection agency. Delinquencies were in excess of $400,000 by 2010 (and in 2010 dollars). Every time a collection was made, the agency took a huge chunk, like half. Successful collection just did not happen very often. Owners knew they could blow off the notices.
Over a few years the HOA switched to a collections attorney. Foreclosure proceedings began in a few cases. There were some settlements. But delinquencies took a marked dive. I presume because word got out that the HOA with its collections attorney was now, like an attack dog, grabbing owners with its legal teeth and shaking them around until they coughed up what they owed.
Perhaps your HOA should shop around and switch attorneys.
Or go ahead and try a collections agency and watch them milk your HOA.
I do intend to shop around - both for attorneys and collections agencies - and see which one offers a better solution.
Currently it works like this. Homeowner gets a couple months behind on payments and they get a stern warning letter. If they get behind $500 it goes to the attorney and we notify the owner that all future correspondence must be with the attorney. At that point we start getting a tidal wave of invoices from the attorney, which we pay and then add to the homeowner's account. I just recently reviewed our ten largest accounts, and found that the average had about $2,000 in late assessments, and about $4,000 in attorney expenses(!) On balance our A/R right now is about 45% attorney fees - fees that we have paid but we have not yet received from the homeowner.
Here is the problem. So long as that homeowner remains delinquent, the attorney bills us almost every month. As soon as the homeowner pays, the attorney no longer has billable hours. So the attorney has no financial incentive for the homeowner to pay up. In fact, whenever a homeowner catches up it is bad for the attorney.
Meanwhile, though we have not yet interview any collection agencies, my understanding is that they get nothing until the homeowner makes a payment. Then they keep some of it (first one I've looked at keeps 25%) and send the rest to us. Meaning we are out zero dollars; compared to currently we are out tens of thousands of dollars each year.
I'm not going to say one is always better than the other; but before making a decision about how to pursue delinquent assessments an HOA needs to review all of the choices. "Hire an attorney" or "Hire a collection agency": neither one is a definitive answer.