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PhilD1 (Florida)
Posts: 17
Posted:
My association has been in trouble for a number of years while not being transparent about the issues and recently a resident, or probably a group of residents, has been mailing the community informing the community in what seems like an effort to get people involved. Recently the office made a comment about the USPS notifying them that a mass mailing went out to the community before they had been delivered. Can an HOA ask the Postal Service to inform them of when a mass mailing goes out or try to investigate who's doing it? I'm wondering if the office is illegally setting up Informed Delivery to monitor the mail of the older, non-computer savvy residents to watch them. Also, if an HOA can have the USPS monitor mailings between residents for informing residents of public information that seems scary since it would be another tool to squash residents in abusive associations. I can't see how the USPS could or would do that without some kind of legal motions being taken. Is anyone familiar with this? Thanks.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Why would post office be involved at all? They do have their own postal inspectors that work like the police. Something must have ripped their radar. I would not suspect they directly communicate to customers unless laws are being broken like not enough postage.

Former HOA President
DouglasK1 (Florida)
Posts: 2,046
Posted:
I don't have any inside USPS, but I've never heard of the Post Office notifying an association of a mass mailing. It's certainly possible that somebody is setting up informed delivery for some of the owners. I have informed delivery but don't remember how much personal info I had to provide to prove I am me.

Maybe someone else with more info will reply, but I don't remember it coming up here before so maybe not.

Escaped former treasurer and director of a self managed association.
PhilD1 (Florida)
Posts: 17
Posted:
Quote:
Posted By MelissaP1 on 10/19/2023 11:36 AM
Why would post office be involved at all? They do have their own postal inspectors that work like the police. Something must have ripped their radar. I would not suspect they directly communicate to customers unless laws are being broken like not enough postage.

Right, I wouldn't think it would be, especially considering that there has been nothing in letters I've received that would be considered illegal (threats, defamatory accusations, etc) that would trigger an investigation.

Quote:
Posted By DouglasK1 on 10/19/2023 11:54 AM
I don't have any inside USPS, but I've never heard of the Post Office notifying an association of a mass mailing. It's certainly possible that somebody is setting up informed delivery for some of the owners. I have informed delivery but don't remember how much personal info I had to provide to prove I am me.

Maybe someone else with more info will reply, but I don't remember it coming up here before so maybe not.

I just checked the Informed Delivery site since I didn't remember either, their only process of verification is sending a code to your cell phone. That seems like a ridiculously low standard of verification. At the least they should send a letter to a homeowner that must be mailed back to the USPS to verify. So it does seem possible that the office might be doing something like that.
CathyA3 (Ohio)
Posts: 6,299
Posted:
Informed Delivery notifies you of mail that's being delivered *to you*. Given that it's illegal to open other people's mail, I'd be very surprised if USPS announced deliveries to other people - such a thing would facilitate crime.

USPS also can notify senders if mail has been received, but the sender has to pay for this service. This is appropriate for cases when they need proof of service - for example, in collection actions. Doing so for mass mailings makes no sense unless the material is legally sensitive for some reason. We didn't even do it when we snail mailed the annual meeting notices.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By CathyA3 on 10/19/2023 12:31 PM
Informed Delivery notifies you of mail that's being delivered *to you*. Given that it's illegal to open other people's mail, I'd be very surprised if USPS announced deliveries to other people - such a thing would facilitate crime.

USPS also can notify senders if mail has been received, but the sender has to pay for this service. This is appropriate for cases when they need proof of service - for example, in collection actions. Doing so for mass mailings makes no sense unless the material is legally sensitive for some reason. We didn't even do it when we snail mailed the annual meeting notices.

Thanks. Good information.
PhilD1 (Florida)
Posts: 17
Posted:
Quote:
Posted By CathyA3 on 10/19/2023 12:31 PM
Informed Delivery notifies you of mail that's being delivered *to you*. Given that it's illegal to open other people's mail, I'd be very surprised if USPS announced deliveries to other people - such a thing would facilitate crime.

USPS also can notify senders if mail has been received, but the sender has to pay for this service. This is appropriate for cases when they need proof of service - for example, in collection actions. Doing so for mass mailings makes no sense unless the material is legally sensitive for some reason. We didn't even do it when we snail mailed the annual meeting notices.

The other thing I thought of is that the person claiming to have received notification is an office employee. They may be friendly with the carrier when the mail gets dropped in the office and the carrier tips them of when mailings are circulated.
CathyA3 (Ohio)
Posts: 6,299
Posted:
I suppose anything is possible. But that carrier is risking their job if it's proven that something like this happened.

Even if it did happen, what exactly has the association found out? That homeowners are in communication with each other? They're allowed to do that, it's to be expected, and if I were on the board I'd thank my lucky stars they're not using social media.

Disclosure: I worked all through college in my university's mail room, knew all of the carriers in the small university town, and often had/have brief chats with various carriers in my neighborhood. NONE of them ever talked about other people's mail.
SheliaH (Indiana)
Posts: 6,964
Posted:
People get mass mailing all the time, so I'm sure the post office doesn't have the time to let people know what's heading their way. Besides, if people don't want to read it, they'll simply toss it. The board can't stop that or prevent people from reading it. What can they do- jump the mail carrier like they're looking for checks in the mailbox?

As others have said, the association can't set up informed delivery fir the entire community- in fact, I think you have to have an account with the post office to do that (I have informed delivery). So this may be your imagination running a bit into overdrive.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
KerryL1 (California)
Posts: 14,550
Posted:
What is "the office," Phil? Is it a management office on your premises? Or some other kind of "office?"
MelissaP1 (Alabama)
Posts: 13,836
Posted:
I am not sure what the issue is exactly. If you put a stamp on it, it can go into a mailbox. It's illegal to put anything in a mailbox without a stamp. So if someone or multiple people want to send out mass mails, then they have to be paying for the postage. The HOA should not be paying for it. If it is, then that is another issue got going on there.

We currently have someone on this board posting about how they want a full mailing list of all the members plus email addresses. (Email addresses typically optional in many states). Their intent sounds similar to what your experiencing with the mass emails to get people to get involved. (Or take their side on an issue).

The facts are you can't control everything. People whom want to get their message out there can afford postage can do it. Why the HOA needs to investigate seems like a "Squirrel" measure. Distracting from the real issues your HOA is having. Wants to point fingers but not at themselves.

Former HOA President
LetA (Nevada)
Posts: 2,679
Posted:
You are going to have to be a little more specific please.

Office? who USPS or the Property Manager? Mass Mailings??? Who is sending them? Outside individual, The PMC, an owner?

Are you referring to bulk mail?
PhilD1 (Florida)
Posts: 17
Posted:
Quote:
Posted By KerryL1 on 10/19/2023 3:04 PM
What is "the office," Phil? Is it a management office on your premises? Or some other kind of "office?"

We have an office in the clubhouse for the neighborhood that is used by a property manager who is an employee of the association.
PhilD1 (Florida)
Posts: 17
Posted:
Quote:
Posted By KerryL1 on 10/19/2023 3:04 PM
What is "the office," Phil? Is it a management office on your premises? Or some other kind of "office?"

We have an office in the clubhouse for the neighborhood that is used by a property manager who is an employee of the association.
PhilD1 (Florida)
Posts: 17
Posted:
Quote:
Posted By MelissaP1 on 10/19/2023 3:45 PM
I am not sure what the issue is exactly. If you put a stamp on it, it can go into a mailbox. It's illegal to put anything in a mailbox without a stamp. So if someone or multiple people want to send out mass mails, then they have to be paying for the postage. The HOA should not be paying for it. If it is, then that is another issue got going on there.

We currently have someone on this board posting about how they want a full mailing list of all the members plus email addresses. (Email addresses typically optional in many states). Their intent sounds similar to what your experiencing with the mass emails to get people to get involved. (Or take their side on an issue).

The facts are you can't control everything. People whom want to get their message out there can afford postage can do it. Why the HOA needs to investigate seems like a "Squirrel" measure. Distracting from the real issues your HOA is having. Wants to point fingers but not at themselves.

The HOA wouldn't be paying for it since it's been exposing issues and raising questions about how the community has declined because of how it's run, so it's definitely a resident or group of residents. Regarding the "Squirrel measure" distraction, that's is for sure going on because the reaction I've heard from them and to some extent have seen is that they are more concerned with accusing people they think are doing it, and mad that the residents are being told all the things they've been hiding. A lot of finger pointing going on.
SheliaH (Indiana)
Posts: 6,964
Posted:
If this is being done by one or more residents, there are more ways to get one's message out,, like emails, text messages, sticking flyers on the door or old fashioned pounding the pavement and talking to to people in person. You may need more than one to reach everyone and it would take considerable effort to stop whomever from sending the letters via snail mail.

The real question is what will people do upon hearing nit so nice things about the board - ask around and find out for themselves if it's true? Talk to whoever is responsible for tge communications to see what their end game is and whether they may have a not so nice agenda? Ignore everything or some of it? Watch what happens over the next few months and see how this evolves. And consider what YOU will do...

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Phil

Do you have an issue with this mailing?
KerryL1 (California)
Posts: 14,550
Posted:
I'm wondering the same as JohnC. What about it bothering you or interesting you?
PhilD1 (Florida)
Posts: 17
Posted:
Quote:
Posted By KerryL1 on 10/20/2023 2:11 PM
I'm wondering the same as JohnC. What about it bothering you or interesting you?

Quote:
Posted By JohnC46 on 10/20/2023 2:10 PM
Phil

Do you have an issue with this mailing?

I thought I was specific about what issue I was questioning, if they could ask the USPS to alert them of mass mailings to the community because of the comment made about being "notified", because I stated in the original post, "if an HOA can have the USPS monitor mailings between residents for informing residents of public information that seems scary since it would be another tool to squash residents in abusive associations."

I don't take issue with people mailing it, some of the stuff I could say I've seen myself and for what I didn't know from the information given I was able to look up online I see there's a lot of concerning things checking out to what's being said. In the past these kind of mass mailings have tipped residents off to issues in the community with older Boards and positive changes have happened. I'd hate to see that go away because the USPS is getting involved.

PhilD1 (Florida)
Posts: 17
Posted:
Quote:
Posted By SheliaH on 10/20/2023 1:00 PM
If this is being done by one or more residents, there are more ways to get one's message out,, like emails, text messages, sticking flyers on the door or old fashioned pounding the pavement and talking to to people in person. You may need more than one to reach everyone and it would take considerable effort to stop whomever from sending the letters via snail mail.

The real question is what will people do upon hearing nit so nice things about the board - ask around and find out for themselves if it's true? Talk to whoever is responsible for tge communications to see what their end game is and whether they may have a not so nice agenda? Ignore everything or some of it? Watch what happens over the next few months and see how this evolves. And consider what YOU will do...

Seems like in my community snail mail is the only way. As someone else on a different post stated, they can't get email addresses because people opt-out of sharing them, and so do I. A few years ago when we had a contentious attempt to change the board in an upcoming election I saw Board members going around the community in the middle of the night removing the flyers someone had stuck up a few hours earlier. As far as knocking on doors, from what I was told by the opposition people in that contentious election, it was hard getting anyone to open their doors.

I think it will evolve as we have an election coming up soon.
SheliaH (Indiana)
Posts: 6,964
Posted:
That was a few years ago - you might not have the same situation today. People may be reluctant to open their doors for a number of reasons, ranging from crime concerns to avoiding religious groups. More people have things like ring doorbells so they can see who's there and decide how to respond.

Board elections can and do create a certain amount of drama, so it can be a challenge to get your message out, but you have to keep going and be creative. You might also need some help - if there are people in the community willing to help you, they may have better access to the people you need to respond and know the best way to contact them. You may not need to contact everyone, just enough who will actually vote. The challenge is in figuring out what that number is.

You'll also have to accept there are some in your community who don't give a damn about any of this and won't respond, no matter what you do.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By PhilD1 on 10/20/2023 6:32 AM
Posted By KerryL1 on 10/19/2023 3:04 PM
What is "the office," Phil? Is it a management office on your premises? Or some other kind of "office?"


We have an office in the clubhouse for the neighborhood that is used by a property manager who is an employee of the association.

I highly doubt the property manager is an employee of the association, they are likely a vendor, contractor.
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By PhilD1 on 10/20/2023 3:44 PM
Posted By KerryL1 on 10/20/2023 2:11 PM
I'm wondering the same as JohnC. What about it bothering you or interesting you?


Quote:
Posted By JohnC46 on 10/20/2023 2:10 PM
Phil

Do you have an issue with this mailing?


I thought I was specific about what issue I was questioning, if they could ask the USPS to alert them of mass mailings to the community because of the comment made about being "notified", because I stated in the original post, "if an HOA can have the USPS monitor mailings between residents for informing residents of public information that seems scary since it would be another tool to squash residents in abusive associations."

I don't take issue with people mailing it, some of the stuff I could say I've seen myself and for what I didn't know from the information given I was able to look up online I see there's a lot of concerning things checking out to what's being said. In the past these kind of mass mailings have tipped residents off to issues in the community with older Boards and positive changes have happened. I'd hate to see that go away because the USPS is getting involved.


How can the post office notify you or the HOA of mass mailings in advance? Do you want to know how many junk mailings I get in a week that look official; something
a bill collector, government agency or even your regular bills in a given week????? That SCHNITT should be illegal, but I have to open each letter up to make sure it's not
legit. If the Post Office can't stop those letters, they can't stop and notify you in advance of mass mailings.
WendyM5 (North Carolina)
Posts: 1,522
Posted:
i agree the standards for informed deliverys are very very low, anyone could make a mole account and find out of a generic mass mailing.

vis ta vie

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