Management Company Questionable activity?

What does the rest of the property management contract say regarding responses to possible or actual damage from weather? And what comes before the company getting "up to 10% for anything insurance related?" What does that even mean? Context matters and while you have a right to ask about anything you don't understand, it can be easy to misunderstand contracts and insurance policies - and you should read both of them. If you still have questions, ask the insurance company ir association attorney (yes, you should get authorization from the board before talking to the attorney because he or she will charge for the time needed to address this).

It may be several homeowners called the property manager to report damage to their units and if there were several, perhaps involving the same area, I can see the property manager calling a contractor to inspect it. That doesn't mean you had to pay for the inspection - perhaps she called the board president, for direction and he or she gave authorization - did you speak to anyone else about this? If not, why not? Get more information on what happened and then you can make any changes to the procedures if necessary

And you do know it may not matter that the roofs were replaced 7 years ago for hsil damage, don't you? Storms of all kinds have worsened in severity in recent years and unless you're a roofing expert and looked at the areas yourself, you don't know if the contractor saw something major or minor. Even the "minor" damage may not warrant a brand new roof. That's why you get a second and maybe a third opinion- doesn't the board already know to take that step? If not, think of what you do with your own home or car and someone said you needed an expensive repair- do you say okie-doke and pull out your checkbook or credit card?

A final thought- is the roof still under warranty? If so, and there is damage, this may not cost the association anything. Pull out the contract and warranty and read it with everything else.

Jeff,
If I had to take a guess on who your PMC is It would be one of the biggest and it begins with a F. I believe I have read this in our contract with them when we had them. It talks about Project Management and that is why they get the Extra 10% for the Extra work involved. I am not saying it is right just saying someone probably the Developer signed the contract and now the owners will pay that fee.

First thing I would do is try and negotiate that Fee down. The next thing I would do is work to terminate the contract and replace them with a new PMC. Not sure what part of Texas you are in but there are many options out there and All are better than the largest company.

Jeff,
The other thing you may want to do is get multiple inspections. As someone who lives in Texas and has had Hailstorms pass through. Lots of companies will tell you that Roofs need to be replaced because they get paid to replace. Not all Roofs need to be replaced every Storm. I would want video proof of the damage if you were unable to get on the Roof to inspect the roof yourself.

Ask where in state law or your governing documents where that is mandated.