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RobertW35 (Florida)
Posts: 48
Posted:
First thank you all in advance for your advice and opinions. It is always great information. Once again I live in Florida and our community of 577 homes is preparing for a turnover in the next 3 months. Are there any articles out there that I can review and possibly use to educate the community in regards to what qualifications we should look for in our our soon to be elected (at Turnover) New Board of Directors? Thanks again
ElleN (Idaho)
Posts: 4,420
Posted:
Thee number one qualification to look for? The candidate knows to respond to owner, director, manager and attorney questions with, "Show me where in the Declaration, Bylaws or state statutes it says what you claim."
KerryL1 (California)
Posts: 14,550
Posted:
The Community Assoc. Institute (CAI) has a numbers of publications. I think the most useful one for "learning HOAs" is something like The Board Members Toolkit, which I believe is still free. While probably too long for most owners to want to read, it is very useful. Rather than Onwrs becoming educated about what describes a "good director," I think some sort of zippy publication about what HOAs ARE, and what they are supposed to DO would be way more valuable.

Does FL require some HOA education for directors?

Many states require that directors be "members of the Assoc.," which mean they must be owners. Your HOA's Bylaws may also have some qualifications. Assuming your assoc. will have a full-time Community Manager, the person's firm might have some literature.

Until several months ago, I served on our urban 200-unit high rise board for 14 years. I finally counted them up and see I served with 33 directors over that period. (Board of 7). One 50% here are retired, so board members usually are 60-75 y.o. The quali that I valued the most was the candidate's willingness to learn something about our HOA, our governing documents and state statutes about HOAs. I'd say 5 of the 33 displayed such interest for more than a few months.

I also valued those who truly liked & appreciated our community and were genuinely interested in maintaining or improving it, but also willing to learn our budget to offer realistic ideas.

Level of education among 33 directors had no relationship to their ability to serve in my HOA, imo. I did see a more service-oriented attitude among those who'd worked a long time in the public sector of the economy vs. the private sector. We've had only a couple of directors who were engineers and only recently finally have a director who knows a lot about construction. He already has shown he's a real asset to our Assoc. because of that knowledge.

Are you interested in being a board member?

Just a start from me.
MarkM19 (Texas)
Posts: 1,459
Posted:
Being that this is going to be a new board after turnover it is really hard to evaluate what you have before you have it. Once the board is established, I always am on the lookout for people to fill holes in our existing board.

If I were you and was writing a what to look for sheet here are things that may help.

1) Someone willing to give more of his/her time than just show up at meetings.
2) Someone who is easy to get along with in a crowd.
3) Someone who can take criticism without getting angry. This is a tough one because you won't know till it happens. It will happen.
4) Someone who does not have 1 goal they want to get elected to accomplish. They check out after it happens.
5) You always should have at least 2 or 3 people willing to step in and help with from time to time.

Many HOAs do not get to pick who serves because not many people have any interest at all.

My HOA has over 1450 homes and the recent election had 2 openings and only 2 candidates applied. The thing to look out for IMO is the person who only wants to get one thing done. If they get it, they check out and if they don't they become angry and don't play well with others.

Like Kerry I have also been on boards for 14 years and have also had 25 different members on my boards over the years in 2 separate HOAs.
KerryL1 (California)
Posts: 14,550
Posted:
Oh, yeah, Mark is so right. My spouse calls such folk "one-trick-ponies." They are "passionate" about one Thing--The Pool area, The Gym, and most often, in our case, landscaping, or I should say Hardscaping. We had two hardscape devotees at one time on. the Board, and OMG, always something on the agenda, always whing to spend more & more $$$ beyond the budget. Sucked all the o2 out of the meeting room.

Mark's #2, too. A tough hide is crucial.
CathyA3 (Ohio)
Posts: 6,299
Posted:
A competent board member is basically a unicorn. That person needs to:

* Have working knowledge of the community's governing documents (CC&Rs and bylaws) plus state law governing that particular type of association (condo vs. HOA) plus a smattering of federal laws that come into play (Fair Housing, Housing for Older Persons, Telecommunications Act, Americans with Disabilities Act, Fair Debt Collections laws - and the new Corporate Transparency Act *may* also apply to community associations although they were not the intended target of the law).

* Understand accounting and finances, insurance, building and grounds maintenance, and general managerial/people skills.

* Be able to deal with the short-term while planning for the long term. One of the biggest challenges for most HOAs/condos is that their budgets are set unrealistically low because owners squawk over assessments, which forces the boards into short-term thinking. This will eventually come back to bite everyone, with the Surfside condo collapse showing just how bad it can get when a community runs out of road to kick the can down.

* Understand what the job is about: A community association is a nonprofit corporation with a corporate form of governance. It's not a social club or a charity or a fraternal organization or a democracy - it's a multi-million dollar corporation that is regulated by law. Far too many people buy into a community association expecting a loosey-goosey social club where they have a lot of say in how things are run, and they get upset when they find out otherwise.

* Understand the concept of fiduciary duty. The board is obligated to act in the best interests of the association. Homeowners who are not on the board have no such duty.

I also agree with others' comments, including the importance of having a suitable temperament. If I'm on the board, I would much rather have newbie colleagues who don't understand the laws and the money and whatnot but who have the right mindset. They can learn all of the other stuff. But if they are power hungry or drama llamas or can't work effectively with others, these things are not easily fixed - and they'll make everyone else's job that much harder.

I also agree with the comment about possibly not having much choice about who is on the board, because nobody wants the job. A brand new community will probably have enthusiastic volunteers in the beginning. But once the reality sets in, you may end up begging and twisting arms to fill all of the board seats.

SheliaH (Indiana)
Posts: 6,964
Posted:
Good comments from everyone. The main thing I'll add is a commitment to education. You won't always know what you don't know, so you should start with educating yourself on your documents and combine that with reading up on best HOA board practices. The CAI website is a great resource for this - there are books and webinars you and your colleagues can take advantage of, and there may be a local chapter where you can meet people from other HOAs who've gone through the same thing as you and you can learn from them.

Education isn't one and done - every year, you'll find something you need to educate yourself about and you should be willing to share with others. This can encourage more people to get involved because they know they will have resources. Too often people make up stuff as they go along and that's when you get all the problems you read about on this website. A commitment to ongoing education is another way you'll find out who's interested in doing things the right way or barrels forward because they 5hink they know everything.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
LoriM15 (Florida)
Posts: 1,009
Posted:
Since it's so hard to find competent board members who can do it all (somebody called them "unicorns"), you can take the team approach. Come up with a slate of prospective officers where each person fills a needed role. For president, you need someone who understands leadership. A big picture, strategic, long-term thinker. For treasurer, you need someone who was an accountant, bookkeeper, or CFO. Maybe a small business owner. Someone who can interpret the finances when other members can't. You also need a person who has their pulse on the community - is a social person or knows a lot of people or is simply a "people" person. Having an engineer or someone who understands construction is extremely helpful.

My point is that the most successful boards are made up of a lot of different kinds of talents. Someone who wants to do it all is the the kind of person you don't need - either they can't work with others, don't trust others, or they burn out really quickly. You don't want people with a personal agenda - the "one trick pony" that others have warned you about.

If the candidate says they are going to lower fees but can't say exactly how, then they aren't qualified for the board. Has a lot of grand ideas but no details - not qualified for the board.
LayaS (Nebraska)
Posts: 249
Posted:
Quote:
Posted By LoriM15 on 09/10/2023 2:30 PM
Since it's so hard to find competent board members who can do it all (somebody called them "unicorns"), you can take the team approach. Come up with a slate of prospective officers where each person fills a needed role. For president, you need someone who understands leadership. A big picture, strategic, long-term thinker. For treasurer, you need someone who was an accountant, bookkeeper, or CFO. Maybe a small business owner. Someone who can interpret the finances when other members can't. You also need a person who has their pulse on the community - is a social person or knows a lot of people or is simply a "people" person. Having an engineer or someone who understands construction is extremely helpful.

My point is that the most successful boards are made up of a lot of different kinds of talents. Someone who wants to do it all is the the kind of person you don't need - either they can't work with others, don't trust others, or they burn out really quickly. You don't want people with a personal agenda - the "one trick pony" that others have warned you about.

If the candidate says they are going to lower fees but can't say exactly how, then they aren't qualified for the board. Has a lot of grand ideas but no details - not qualified for the board.

A thick skin and sense of humor can go a long way in being a competent board member.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Robert,

Take a look at these resources:

What are the Top HOA Board of Directors Qualifications? from a management company

HOA Board Member Roles Explained also from a management company

10 Traits of Successful HOA Board Members from HOA Leader

Reasons YOU Should Serve on Your HOA Board from a management company

Once your on the board:

The Board Member Took Kit From CAI

Best practices Reports from Foundation for Community Association Research
(Since your association is taking over from the developer - check out the one on Transition)

Subject: Reserve Studies/Funds 101 a thread on this forum. It's an old thread and many of the links no longer work. However, it is still good information and the links that do work provide good info. START YOUR RESERVES EARLY!

Hope this helps,

Tim
RobertW35 (Florida)
Posts: 48
Posted:
Thank you Ellen.
RobertW35 (Florida)
Posts: 48
Posted:
Thank you Kerry. Very helpful website. Florida requires that a Board of Director take a Certification Course, but also one can sign an affidavit that this BOD has read all of the CCR's and Bylaws and fully understands the content. I do not think I want to run at this point. I would sit on a Committee (Finance).
RobertW35 (Florida)
Posts: 48
Posted:
Thank you Kerry. Very helpful website. Florida requires that a Board of Director take a Certification Course, but also one can sign an affidavit that this BOD has read all of the CCR's and Bylaws and fully understands the content. I do not think I want to run at this point. I would sit on a Committee (Finance).
RobertW35 (Florida)
Posts: 48
Posted:
Thank you Tim
RobertW35 (Florida)
Posts: 48
Posted:
Thank you Laya
RobertW35 (Florida)
Posts: 48
Posted:
Thanks Lori. Point taken
RobertW35 (Florida)
Posts: 48
Posted:
Thank you Shelia. Great quote. I totally agree about continuing education.
BillD16 (Texas)
Posts: 971
Posted:
CathyA3 wrote:

> * Understand what the job is about: A community association is a nonprofit corporation with a corporate form of
> governance. It's not a social club or a charity or a fraternal organization or a democracy - it's a multi-million dollar
> corporation that is regulated by law. Far too many people buy into a community association expecting a loosey-goosey
> social club where they have a lot of say in how things are run, and they get upset when they find out otherwise.

This. Many people in my neighborhood seem to think the HOA is some kind of poorly-defined democracy where major
issues are settled by popular vote. Ie ā€œI think we should vote on our pool rulesā€ etc. That’s not how it works.

CathyA3 wrote:
> I also agree with the comment about possibly not having much choice about who is on the board, because nobody
> wants the job. A brand new community will probably have enthusiastic volunteers in the beginning. But once the
> reality sets in, you may end up begging and twisting arms to fill all of the board seats.

This (also). In addition to the aforementioned ā€œone-trick poniesā€, I’ve seen a number of people step up with all good
intentions - only to discover that they simply don’t have the time or energy to do the job. And so they’ll either resign or
stay on as a no-op. I’m not certain which is worse. (One of my huge pet peeves is a Board member who feels that they
are ā€˜serving’ simply by showing up with no preparation or knowledge of the agenda; their ā€˜service’ is merely voicing
their (often ignorant) opinion on some matter)(I also have a huge peeve re ā€œidea peopleā€, who have tons of great
suggestions for what *someone else* needs to do. I’ll usually respond ā€œGreat idea! Go do that!ā€ and they will typically
say ā€œI don’t have time!ā€) But my point is that, to whatever extent it is possible, you should plan for resignations and
vacancies.

Retired people seem to perform well on HOA Boards. It’s not a 100% thing - and there are those
who would argue that it’s not good to stack the Board with older people who all share a similar POV - but a retired person
who has some free time can be a real asset. And possibly a huge PITA, too.

Final comment: in my limited experience, people who are extremely conflict-averse do not make good Board members.
If your primary concern is ā€œI want everyone to like meā€, then you’re not going to be good at making those ā€œnecessary
but unpopularā€ decisions that pop up regularly.

MHO,

Bill

HOA Board ex-President
Austin, Texas USA

ā€œYou can’t put too much water in a nuclear reactorā€

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