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BillD16 (Texas)
Posts: 971
Posted:
It will eat your soul” - a former pool cmte chair

So we’re being inundated by pool trespassers here at Rejoov of Austin. Most go over the fence; some have figured out how to jimmy the pushbar on the gate; at least one managed to duplicate someone else’s key fob. I’ve been making small photomontages of each incident - if I can figure out a way to share them, I will. I think I’ve mentioned the new ‘daywalkers’ that invade the pool during operating hours? And they bring their dogs and cigarettes and God-knows-what with them and lay waste to the restrooms.

But I do have a specific rant: last night I was up at the pool, talking to the LGs and our pool guy Bert. A resident (who is also renting, for what it’s worth) walked up and told Bert to get the hose and put more water in the wading pool. Bert, who is a good fellow with many years of experience, is also very ‘customer friendly’ by nature, so he’s like “uh, okay” and I’m standing there - there’s a pause, did I really just hear that / see that? And I told the resident “You don’t tell Bert what to do. You know nothing about pools. Stop ordering people around!” Or words to that effect; I was caught by surprise and not at my most eloquent. The resident got on her high horse and started giving me shit “don’t talk to me like that!” and “you think you’re a god!” (that’s an exact quote) and “you don’t know anything about me” (true, and I’d like to know even less).

The resident - who has the nickname “church lady” although I personally believe she may actually be a practicing witch actively working for the other side - is sorta right: I’m a very small, puny, insignificant god. But I have my Chosen People, and Thou Shalt Not Push Them Around.

Argh. I’m very pissed off. I swore I would never let anything get to me at such a personal level that I would even begin to think about stuff like cutting a person’s pool access for the “crime” of ticking me off. And as I write this, I resolve that I won’t do so here. But this is the closest I’ve come.

The LGs are gone after Tuesday (local schools do an extended Labor Day holiday) and I don’t know what the pool situation will be like after that. It could be open, unmonitored and “swim at your own risk” until the end of October. LGs tend to discourage trespassers. When they’re gone, I think it’ll be like this.

Bill

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
BillD16 (Texas)
Posts: 971
Posted:
Sorry, tried to get too fancy. I meant like this: https://youtu.be/iQj8pPO9XfI?si=BDtTwRWe1tlCJwuN

Bill

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
TerriS6 (California)
Posts: 3,284
Posted:
You can share on Youtube.
TerriS6 (California)
Posts: 3,284
Posted:
Fake cameras with a sign saying there are cameras?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
You know what they say when someone asks if your a God right? Say yes!

My nickname was "Dictator" compared to "Hitler". Who knew someone could tap into my "German" roots without a DNA test?

As a former Pool committee member I can testify my soul was eaten, spit out, and made into fish food for a bigger fish...

I too and fighting with people who want to INSTALL a pool. They got mad at me because my numbers are too high... Even with my numbers being so high they don't have a problem paying the $1K special assessment they say. (I kept that low too). Plus got mad because said it would be about $500 - $700 a month in chemicals/maintenance of said pool. Of which we have no common area to put one in...

The last pool most of the residents wanted to just bury the pool altogether to make a flower garden. It was NOT worth it once a pool hits a certain age and condition. Then it's like any good boat. It drowns your money....

Former HOA President
ElleN (Idaho)
Posts: 4,420
Posted:
Quote:
Posted By BillD16 on 09/02/2023 5:26 AM

But I do have a specific rant: last night I was up at the pool, talking to the LGs and our pool guy Bert. A resident (who is also renting, for what it’s worth) walked up and told Bert to get the hose and put more water in the wading pool. Bert, who is a good fellow with many years of experience, is also very ‘customer friendly’ by nature, so he’s like “uh, okay” and I’m standing there - there’s a pause, did I really just hear that / see that? And I told the resident “You don’t tell Bert what to do. You know nothing about pools. Stop ordering people around!” Or words to that effect; I was caught by surprise and not at my most eloquent. The resident got on her high horse and started giving me shit “don’t talk to me like that!” and “you think you’re a god!” (that’s an exact quote) and “you don’t know anything about me” (true, and I’d like to know even less).
A+ for not looking the other way at a tenant/owner giving orders to a vendor, in the midst of the vendor's doing his/her job and with you similarly busy.

Before factoring in the "degree of difficulty": B. Factoring in the degree of difficulty (volunteer trying to keep people safe and employees, happy and productive): A.

That the board has to send a reminder to (1) not give orders to vendors and (2) always be polite with vendors is sad.

You are underpaid.
SheliaH (Indiana)
Posts: 6,964
Posted:
For the 10,000th time - THIS IS WHY PEOPLE CAN'T HAVE NICE THINGS!!!

(and why we got rid of our pool - some things just aren't worth the aggravation and people are too damed short tempered)

Anyway, our pool season usually ended around labor day, and since your lifeguards won't be available after that, maybe the board should consider shutting it down now. Drain the pool to make it less of an attractive nuisance.

Send a letter to the homeowners citing all the problems and note the board can't afford a potential hit in liability without them. Tbe board is also concerned about continuing damage thanks to trespassers. People won't be happy, but unless they want to monitor the pool day in and out - for free - this is a difficult decision that had to be made.

I can't remember if you said homeowners had to sign an agreement that they and members of their household will comply with community rules before the key fob goes live. If not, that's something to consider fir next year. Include language stating the lifeguards are in charge - any clapping back at them, use od racial slurs,nthreats and all that will result in the person(s) being asked to leave or escorted out by the cops. If necessary, the association will file criminal complaints against any rulebreakers and sue for damages to the common area.

This has been tough, but I think you've done the best you could under the circumstances. Tell the board this is the last time you're taking this job. It may be the board will need to hire a pool monitor who's Dracula, the Wolfman and Godzilla rolled up into one to do the dirty work and assessments will need to be adjusted accordingly. As for the trespassing, I don't know what the answer is - maybe a monitored security camera with night vision. Yes, homeowners will have to pay for that too.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
CathyA3 (Ohio)
Posts: 6,299
Posted:
Winter is coming.

You know that Poseidon is the God of Water in general, yes? As his agent, you should be carrying a trident. (And I'm totally buying your book when you finally get around to writing it.)

Speaking of pools, and water, and various gods/goddesses...

The board here at The Casa Chez Nous is currently doing battle with our detention pond, just the latest skirmish in an ongoing battle of getting Mother Nature to do what we want by throwing money at her.

The community's developer graded and seeded the detention basin as his final task before turning over the community to the homeowners to run. He told us that pond would fill up when it rained, then drain and dry out over the next few days - all we would need to do is mow the area and maintain the landscaping around it. And in fact that's how most detention ponds behave: proper grading, drainage pipes properly sized and set, fire up the lawnmowers, and Bob's your uncle.

Bob is not our uncle.

Mother Nature apparently wants that area to be a wetland, which shouldn't surprise anyone who pays attention to what happens in my area. There are lots of little ponds and streams, and the one thing these areas rarely do is dry up, even if we haven't had any rain for weeks. As with our pond, there are thriving ecosystems in them, with frogs and turtles and fish (!) and ducks and assorted plants. How on earth did we end up with fish in a land locked pond, you may ask? I assume they were dropped by the birds who visit. Or it's a biblical plague. And we have mosquitos. This is what prompted the current board to take up arms once again and try to persuade Mother Nature to cooperate.

I shared with the board relevant information from past board meeting minutes and photos documenting just how fast that area reverts to what Mother Nature thinks it ought to be doing. Nonetheless, the area has been cleaned out, with reseeding to take place soon. Meanwhile the board is doing a victory lap, I'm keeping my mouth shut, and Mother Nature is no doubt smirking.

Unrelated to the pond, one of the board members has set up a large kids pool on their driveway, which has to be a violation of some sort. I'm thankful that this also isn't my problem.

And completely unrelated to this, there are pink flamingos hanging around in a lake north of the Greater Cincinnati area. Officials are blaming Idalia. So walking fish would not be a surprise...
CathyA3 (Ohio)
Posts: 6,299
Posted:
Seriously, it sounds like you have two separate problems: trespassers and legitimate pool users who misbehave. I agree with Sheila that you can't afford the liability risk of one of these fools getting hurt and suing the HOA. Oddly, I think very open discussions about hard realities may get people to behave better or be willing pay the cost to operate the pool safely. Maybe the insurer can be the bad guy in all this?
KerryL1 (California)
Posts: 14,550
Posted:
Sorry today, BillD, that I have no ideas about how to keep trespassers out of your pool area. Since the trespassing night-users seem to want to use the restrooms, is there a way the latter can only be accessed by a fob or key?

(Our pool is fenced, too, and users need to go out a gate, which they fob to enter, and fob into our gym to use the locker room/rest room area to shower, use the toilets, etc.).

Our HOA made a rule a few years ago prohibiting owners or their guests, tenants, contractors from yelling at or bing rude to any HOA staffers or vendors. There's an immediate call to hearing and a potential $100 fine. We're in the process of amending all of our Rules & Regs and I think the fine will be raised to $200. Over the 5 or so years we've had our rule, about four owners have been called to hearing and fined for rude behavior.

Maybe your HOA wants a similar rule, BillD. You could include a prohibition against "ordering, directing, demanding or instructing" staff or Assoc. vendors to do ANYthing. There is another reason for banning such behavior. A vendor or staffer if, a resident demands this do this or that can claim a "hostile work environment." The HOA could lose a good person and also face legal action.

In your explanation to owners justifying the new rue, if your Board proposes such a rule, all should be informed who they should contact if something in the common area is amiss.
LetA (Nevada)
Posts: 2,679
Posted:
Besides the FOB's what system do you implement for resident, owner identification? Do you use a service like Quickpass?
Perhaps get a second handheld device for the lifeguards to crosscheck identities. The old fashioned way is a binder
with the owners, residents names that need physical updating. Perhaps in addition to the fobs, issue community ID
cards.. Have you run a fob report and identified the bogus fobs?

As Kerry mentioned, put into the rules and regs a fine and call to hearing about rude and uncivil behavior.

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