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JdW (Texas)
Posts: 40
Posted:
I am investigating this matter for our HOA about potentially installing a fairly pervasive and expensive monitoring system.

It seems intuitive that adding security cameras to common areas will reduce crime but I wonder what other HOA real world experiences have been before and after, especially if they're in a relatively high crime area.

We've owners who have added personal Ring-style camera on their doors but criminals seem to not care and break into units in plain sight and unless caught live in the act and, critically, the police come in time, they are otherwise not useful and certainly not a passive deterrence. This may depend in part on how proactive your local police department is as well, as ours is not proactive after the fact.

For those who did install a security camera system what were the results and do you have any suggestions on maximizing their effectiveness - particularly for a sprawling, garden-style type complex.

SheliaH (Indiana)
Posts: 6,964
Posted:
We've had a big problem with illegal dumping, especially with our dumpster next to the clubhouse, and we've tried a lot of things, including security camera monitoring. We had to change its location because some people did damage it and then we got another one which picks up action in all directions. Previously, people would roll up and simply turn their cars or trucks away from the camera so it couldn't pick up license plates, and I suspect some people were ballsy enough to stand in front of it while their companions loaded the dumpster with mattresses, cardboard, old furniture (inluding sofas) or they'd just leave it in front of the dumpster shed.

It's taken a while, but there seems to be some progress - when they're caught, complaints are filed with the city and the association can also take action against the culprits. There had been some smaller businesses (handyman services, paint companies and such) who would dump construction materials and what not - after our attorney went after them, they repaid our costs in hiring another company to remove the illegal stuff (otherwise the city truck moves on) that seems to have slowed things down.

All of that said, forget thinking a security camera will be a silver bullet, no matter how much you pay. As you've stated, people have Ring doorbells, but that still won't stop "porch pirates", people breaking into mailboxes (or just opening them and taking whatever - we just had a news story on people stealing mail to look for checks). You need a multi-prong approach, perhaps starting with a chat with local police to see what type of crime seems to be more prevalent and ways people can reduce their risk. In fact, it's possible Ring might have made people more complacent - they think because they have it, they don't have to worry, but just as you build a better mousetrap, along comes smarter and faster mice, along with their cousins, the rats.

For example, if garage break-ins are a thing, it might help to remind people to use the side latch on their garage doors if they have one so people can't raise the door very high and slither in. Locking the inner door leading to the inside of the house is also useful, as is locking your car. Unfortunately, that's also necessary these days even though you keep it in the garage.

Perhaps it's time the community considers establishing a neighborhood watch or you might put something on your community website where people can post warnings about strange people in and around the neighborhood. The police can give you tips on how to word that because some people jump to too many conclusions and we end up with "delivering packages as a Fed Ex driver while black" situations where people are threatened or shot at (Google it to find that story - it's also happened to repair staff. Some of the social media sites like Next Door have also spread information - I think you can establish a private group for your community because there's some crazy stuff on that website.

As for monitoring the common areas, you might need a bit more research before making a decision. If you have an area or two that seem more problematic, take a good look at it (with a police officer) to see if what you have is an "attractive nuisance" and need to make some changes. Motion security lights, stronger locks and fences, could be a start. Try the low cost approaches first and if they don't work, then you can consider the cameras. Be sure to keep the community informed - someone might have information that can lead to the culprits and they could be the main source of the trouble.


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JulieH4
Posts: 75
Posted:
Our Board is against cameras as they do not feel that they help deter crime. A lot of homeowners have cameras but that does not stop car break ins or theft in our Houston neighborhood.

We did install an iron gate to our mailbox area and (knock on wood) have not had an issue since. If it's available, thieves will get it, no matter if there are cameras or not.

There is a neighborhood down the street from here that has the license plate cameras and they said it mostly only catches the people that live in the neighborhood or cars just driving through. Crime is still happening there though as well.

Sorry I'm not more helpful on this! Good luck!
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
it doesnt reduce crime, criminals are dumb. it simply provides police a lead
BillH10 (Texas)
Posts: 1,217
Posted:
JdW

First, the cameras are surveillance cameras, they do not enhance security unless someone has eyeballs on a monitor 7X24X365 a la Vegas eye in the sky and can call law enforcement if the situation warrants. I doubt your association is interested in paying for that level of service

Secondly, the perps know there are many cameras out there, with more on their way. If you watch the tapes of something which took place at the local convenience store you will see they mostly have hoodies so faces are obscured.

I recommend you consult with your local PD community resources office regarding what type of surveillance will provide you with the best results for your dollars.

Consider too who or what process will manage the recordings be they on a chip, some kind of drive, or in the cloud. How often will the files be overwritten?
MarkM19 (Texas)
Posts: 1,459
Posted:
JdW,
It looks like this topic has taken a few different forks in the road. Ring Cameras are for home use and are great for owners. My comments are strictly focused on the Common area of your HOA meaning the Pools, Parks and Amenity areas. As I have been on boards for 14+ years I can say that Cameras are the best value boards can put into place to handle vandals. They work 24/7/365 and may not stop crime but they can answer the questions when it happens. It also can be a great tool when the vandals are kids in the hood. We have had many cases where the parents have been shown the video footage and we have suspended privileges. It is not going to stop many issues but if signage is in place, it can be a deterrent. I have never met with a Police officer who did not want to see the video of an event.

Your post said it may be expensive. I would say money well spent. Your board needs to have answers when bad things happen and without video evidence the Police have nothing. I would not be on a board that did not have a good security camera system.

Not sure what part of Texas you are in but crime is not getting better anywhere.
KerryL1 (California)
Posts: 14,550
Posted:
Our develop installed many security cameras on our square-block gated twin high rises in the middle of an urban commercial/warehouse neighborhood in 2001. Scary at night as so few people around. It was quite a risk to build his 1st Calif. project in this neighborhood and he knew prospective buyers would worry about personal safety. Units sold fast and today, our buildings are surrounded by other newer high rises. The old low rise warehouses & small factories are long gone.

So, I can't say if crime was reduced as cameras were present in the first place. More cameras were added over time. They do help HOA management identify residents who damage the common areas, which has happened many times. IF persons did tailgate & gain pedestrian entry wearing hoodies, etc., to obscure their faces, our 24/7 access control officers would see them on camera, which they constantly monitor, and approach them to see if they "need help" finding something?, or watch them since folks here don't dress in that style.

No one would buy or rent in our urban center area in a building without visible security.

I like others' advice to speak with local PD folks and also get more information in general.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Cameras just catch crime on camera. Which means a crime had to happen. That wouldn't equal "less crime". It just provides additional proof of a crime was committed and damages. The HOA would need to prosecute if it effected the common property. A homeowner may request the footage if the crime happened on their property.

Most people tend to overlook other aspects of crime. The prosecution part. Which is the end goal of the camera footage. The victim has to decide to PRESS charges. The POLICE ONLY write up charges .They can NOT drop them. The COURT is the one that decides if those charges are valid and punishment. Who in the HOA if a crime happens is going to go to court to pursue those charges? Who is expected in your HOA or Board is going to go to court?

I am not sure if there is much difference between having "Fake surveillance" signs and cameras if your trying to PREVENT crime. The thing that helps prevent crime is not making things look so attractive to criminals. Like keeping various lights on in your house while your on vacation. Make it look like your home. Having personal ring cams. Put security lighting around the home. Park cars inside garages.

I would talk to your local police. They usually have a Neighborhood Watch officer who can educate you and your HOA on what really prevents crime. It may be worth to not make the HOA pay for cameras and security if it's in false hope or perception.

Former HOA President
BillD16 (Texas)
Posts: 971
Posted:
Quote:
Posted By JdW on 08/25/2023 10:18 AM
I am investigating this matter for our HOA about potentially installing a fairly pervasive and expensive monitoring system.

It seems intuitive that adding security cameras to common areas will reduce crime but I wonder what other HOA real world experiences have been before and after, especially if they're in a relatively high crime area.

We've owners who have added personal Ring-style camera on their doors but criminals seem to not care and break into units in plain sight and unless caught live in the act and, critically, the police come in time, they are otherwise not useful and certainly not a passive deterrence. This may depend in part on how proactive your local police department is as well, as ours is not proactive after the fact.

For those who did install a security camera system what were the results and do you have any suggestions on maximizing their effectiveness - particularly for a sprawling, garden-style type complex.

We have a set of 16 security cameras set up at our community pool. The system is 3-4 years old and I think we’re paying about $50/month for it. I wasn’t involved when it was installed. The (analog) cameras are accessible in real-time, plus they record into a ‘rolling buffer’ that goes back 2-3 weeks.

I wouldn’t say it’s been especially helpful in preventing crime. The UI is not especially good and the camera resolution tends to be ‘almost good enough’ to make out license plates and whatnot. It *has* proved useful in a few incidents, where something happened, and due to a combination of video and gate access records we were able to identify the actors in whatever went down. However, using the gate access system in my neighborhood is a huge hassle - for {reasons} it *has* to go through our PMC, and so it takes days to ID a person. This is a major FAIL in my opinion.

The system is useful for doing ‘spot checks’ of the pool, ie “how crowded is the pool?”, “are the lifeguards working?”, “are those homeless people camped out front again?”, etc. I confess I like not having to drop everything and run to the pool every few hours.

Also *knock on wood* the system’s recordings would probably be useful - to someone - if there was a serious injury or drowning.

I recently talked to a sales guy about upgrading our system to use newer “IP cameras”, and we may add some in to our current setup. In addition to offering higher resolution, there is the potential of setting them up so that they will *reliably* trigger an alert if someone (say) jumps the fence after-hours. I also like the potential of two-way audio: I get an alert, take a look, see trespassers, put on my ED-209 voice and announce “You are trespassing. The police are on their way.”

That, at least, is the *promise* of upgrading.

Someone above mentioned working with the police, and that is definitely a part of it. APD is not particularly interested in dealing with trespassers, and it took two weeks but I finally got them to give me their written policy and procedure (while filing yet another Authorization for Arrest form). APD insists on a first time warning before arrest. And based on experiences earlier this year, a 2nd, 3rd, and 4th time warning, as well. And to be honest, I’m not sure that an actual arrest will do much good. Really, we just want these people to leave us alone.

I digress, sorry. But you should definitely talk to your local police contact about this stuff. And - as a part of that - figure out how you’ll send video evidence to the police. It’s never as simple as “I’ll just email you the video.”

Hope this helps,

Bill

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
MarkM19 (Texas)
Posts: 1,459
Posted:
To have cameras or not may be the question? I will just say that the video of 1 Slip and Fall that isn't can pay for a 16 Port camera system 20 times over.

We had an issue with a mom who said her son was shot in the head by an Airsoft Gun in a random attack near our Pool a year ago. It went crazy on FB and everyone was hollering all kinds of things including suing the HOA. One of our board members who is really good at using our camera system looked into it and found 3 great camera angles of the event. Turns out the Kid who was the victim was involved in the Airsoft game and was seen laughing and running around shooting others till he got shot. When the Mom who was a renter came to our Executive session and saw the video of exactly what happened and not what her son said happened, she was extremely embarrassed, and the issue was solved. Without video we would probably be in court still or would have settled out of court.

Are cameras worth it? You bet IMO.
DavidG45 (Delaware)
Posts: 994
Posted:
Quote:
Posted By JdW on 08/25/2023 10:18 AM
I am investigating this matter for our HOA about potentially installing a fairly pervasive and expensive monitoring system.

It seems intuitive that adding security cameras to common areas will reduce crime but I wonder what other HOA real world experiences have been before and after, especially if they're in a relatively high crime area.

We've owners who have added personal Ring-style camera on their doors but criminals seem to not care and break into units in plain sight and unless caught live in the act and, critically, the police come in time, they are otherwise not useful and certainly not a passive deterrence. This may depend in part on how proactive your local police department is as well, as ours is not proactive after the fact.

For those who did install a security camera system what were the results and do you have any suggestions on maximizing their effectiveness - particularly for a sprawling, garden-style type complex.



Crime? Impossible to measure. However, we have cameras around our patio and pool area, and it has helped us identify people who have broken our rules, so we are able to turn off their access to the clubhouse and pool. Because most of our problems are caused by a small group, this has had a significant impact on general behavior problems; because that group of offenders is no longer able to access the amenities.

NA1 (Massachusetts)
Posts: 190
Posted:
We are a large condo and had several break-ins in a few months. Previously installed cameras helped with two arrests. We then installed visible cameras at every door, new lighting, hardened doors. The break-ins stopped. Which of those mattered, or whether a local bar closing mattered, I don't know.
LetA (Nevada)
Posts: 2,679
Posted:
The only thing the cameras do is confirm a crime was committed. On the brighter side, when it comes to vehicular gate collisions, there is no
denying who the responsible party is. Instead of the HOA taking the hit to the operation budget and or insurance filings, we are able
to put that on the at-faut individual.
PerryB1 (Arizona)
Posts: 1
Posted:
You have to decide upfront what your intent for security cameras is! If it's to give homeowners' a "feel good" status, then low-end cameras will serve that purpose--but recognize these are of little value in identifying someone. If you truly want actionable footage--you must consider the highest quality of the video you want and where to place the cameras.
BarbaraT1 (Texas)
Posts: 821
Posted:
The only instances in my experience in which cameras prevented crime are ones in which the cameras were actively monitored and the person monitoring them was able to respond or call the police to respond while the activity was still ongoing.

Cameras have been useful after the fact in identifying people who trespassed or vandalized - and may have prevented those same people from doing so again - but did not reduce the amount of activity as a whole.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By BarbaraT1 on 09/09/2023 9:42 AM
The only instances in my experience in which cameras prevented crime are ones in which the cameras were actively monitored and the person monitoring them was able to respond or call the police to respond while the activity was still ongoing.

Cameras have been useful after the fact in identifying people who trespassed or vandalized - and may have prevented those same people from doing so again - but did not reduce the amount of activity as a whole.

I agree.
MarkM19 (Texas)
Posts: 1,459
Posted:
In the risk of repeating myself I must say that I agree that they may not deter criminals, they may not keep vagrants from hanging around your common areas. What they will do is allow the board to say What Happened when asked.

I see the boards job as being responsible for answering questions when asked by owners who have concerns. If I ever asked a board member what happened and the answer was, I do not know or they shrug their shoulders, I would not be satisfied. Cameras answer questions after the incidents and possibly leads to solutions to correct things in the future.

When people talk to me about how expensive cameras are I always say divide it by the number of homes and the cost is usually less than a Fancy coffee.
KerryL1 (California)
Posts: 14,550
Posted:
Repeating myself, too. Cameras have been very useful in identifying those who've caused damage in our exteriors & interiors. They or their unit owners are called to hearing and assessed the amount to repair the damage. this often is to entry or exit vehicle gates, but there's also been damage to our elevators, hallways, etc. These replacements/repairs add up!

One expensive item was partygoers in a Unit saw our wheeled hotel-style luggage rack in the lobby as they were leaving, and took it joyriding on the city streets. It was never recovered. Camera in the elevator told our PM what floor the partiers had left and the lobby camera showed their faces very well. With just 5 units to a floor, a process of elimination left only two that might have had those guests. One of those reported that there was a lot of noise from the night of the joyride. That resident 'fessed up and he/his owner (can't remember which) was billed $1,300 for a new luggage rack after notice and hearing.

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