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BillD16 (Texas)
Posts: 973
Posted:
How much duty does the Board have to renters?

For some unknown reason, the most active complainers in my neighborhood seem to be people who are renting their houses. I feel bad even asking about this, but - for example - recently I got a really bitchy request about pool access. And I took care of it for them{1} - but strictly speaking, I suspect I should tell them "take it up with your landlord". Especially if they continue to be DBs about it.

Or am I wrong?

Bill

{1} they've got a kid, and my biggest motivation for putting up with all of this pool bs is because I loved swimming when I was a kid, and I want the neighborhood kids to have that kind of fun, too.

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
MelissaP1 (Alabama)
Posts: 13,836
Posted:
The HOA is to hold the owner feet to the ground. They should not have a relationship with the HOA.

Former HOA President
SheliaH (Indiana)
Posts: 6,964
Posted:
Nope, you aren't wrong. The landlord's contract with the HOA (as a homeowner/member) isn't the same as his/her lease agreement with the tenant. Frankly, this is one of the many pet peeves I have with investor-owners - they expect the HOA property manager and board to manage their investment while they sit back and cash rent checks, not caring if their tenants are aware of the rules, let alone follow them. They also tend to be the ones who scream the loudest about assessment increases or funding reserves (because it cuts into profits).

(And before anyone here gets their panties/thongs/Depends in a bunch about this, I am well aware there are lots of good landlord/owners in HOAs -- I've known several in my community and served with three during my 10 years on the board. I'm also well aware of the ones who flew the coop when they couldn't cover leasing expenses which should have included assessments and then went belly up, leaving the association with no choice but to write off the bad debt. I also served with one investor/landlord who only seemed to care about the money and got really angry at me when I called him on it - several times).

Anyway, you were being neighborly in taking care of this, but I hope you told them that any and all future inquiries need to go through the landlord - if he/she has additional questions or concerns, they can call the property manager or the board and take it up that way. In my community, we used to require tenants get permission from the landlord to attend board meetings - technically, I think it's still a rule, but it's not enforced. Usually, the tenants show up during the resident forum portion of the meeting, ask general questions and leave when they get them answered and it's not an issue. Some have been very good about letting the board know of problems and they did a better job then the landlords!

We also let tenants use the pool, but the landlord was responsible for applying for the pool pass and we sent it to him/her for forwarding to the tenant. All owners had to sign a form acknowledging receipt of the pool rules and agree that he/she and their household (or tenants) would comply with all of them before the passes were sent out, and they were responsible for all damages. That cut down some confusion, but not enough, and we eventually shut down our pool (mostly due to rising costs, but assorted mayhem by owners, their households, tenants and lots of non-residents did the rest).

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
CathyA3 (Ohio)
Posts: 6,299
Posted:
Our lawyers told us that the association's legal relationship is with the unit owner/landlord, not with the tenant. Unless you're in a community/state where the association has a say in who may rent (not in general, but specifically as in vetting or vetoing certain prospective), then in general maintain a hands-off policy. An association can risk something called "tortious interference in a contract", which is basically sticking your nose into something that's not your business to the point where it becomes prosecutable. Board members have plenty of laws that they need to be aware of - they don't need to worry about landlord-tenant laws on top of it.

Exceptions to this:

* Your CC&Rs may give the association the right to evict a problem tenant.

* Managing amenities which tenants are allowed to use, so there will be routine interactions such as enforcing the rules if someone gets out of hand. Ditto with social events.

I agree with Sheila: you're not in the business of helping landlords earn money. Rental property is not an investment like owning shares of stock - it's a business, and owners should expect to work for their income. This is one reason I've said in the past that the interests of owner-occupants and landlords to do not coincide, and landlord's actions can be detrimental to the association. Lenders appear to agree with this view of things since they either charge higher interest rates or won't make a loan at all to buyers in communities with high numbers of rentals.
CathyA3 (Ohio)
Posts: 6,299
Posted:
Also keep in mind that a tenant may be having a dispute with their landlord and may try to use the board to win the argument. That's a place that the board doesn't want to be.
LetA (Nevada)
Posts: 2,679
Posted:
HOA boards have ZERO duty to renters, The HOA' duty is to the Owners ONLY
TerriS6 (California)
Posts: 3,284
Posted:
Quote:
Posted By LetA on 08/23/2023 9:02 PM
HOA boards have ZERO duty to renters, The HOA' duty is to the Owners ONLY

Totally false statement.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Not a false statement. A renter is not an owner. They are not a member of the Homeowners Association. The HOA is a third party to any lease agreements. A HOA does need to entertain anything of what a renter wants. They pay no dues. They are not in agreement to any of the HOA rules by default of living there. They could be subject to the rules if the lease agreement says they must.

Former HOA President
TerriS6 (California)
Posts: 3,284
Posted:
Quote:
Posted By MelissaP1 on 08/24/2023 6:47 AM
Not a false statement. A renter is not an owner. They are not a member of the Homeowners Association. The HOA is a third party to any lease agreements. A HOA does need to entertain anything of what a renter wants. They pay no dues. They are not in agreement to any of the HOA rules by default of living there. They could be subject to the rules if the lease agreement says they must.

Stop lying about what I wrote and go back to stirring your witch's brew.
ElleN (Idaho)
Posts: 4,420
Posted:
Quote:
Posted By BillD16 on 08/22/2023 12:43 PM
How much duty does the Board have to renters?

For some unknown reason, the most active complainers in my neighborhood seem to be people who are renting their houses. I feel bad even asking about this, but - for example - recently I got a really bitchy request about pool access. And I took care of it for them{1} - but strictly speaking, I suspect I should tell them "take it up with your landlord". Especially if they continue to be DBs about it.

Or am I wrong?
Determining the duty the HOA has to renters requires a close review of your HOA's governing documents. The right to use amenities often does transfer to tenants. If your HOA's Declaration says tenants have the right to use the pool, then the HOA has some responsibility for ensuring the tenants have proper access.

No question: Tenants tend to violate rules more than non-tenants. I expect the tenants also complain more, like the tenants are paying the HOA manager and board to provide xyz. Which is partly true.

Texas statute TPC 209 is silent on the point.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
If someone walks by your hood and says "nice neighborhood". What obligations do you have to them? That is similar to the relationship of a renter to the HOA. It is nice to live there but the HOA owes them nothing. No copies of documents. No attending meetings. No voting rights. They can not run for office.

The HOA relationship to a renter is through their landlord owner. That is whom is a member and is responsible.

Former HOA President
SheliaH (Indiana)
Posts: 6,964
Posted:
Sorry Terri, but this is totally true. Your documents may say otherwise, although I doubt it, but the only time the HOA comes into play is if/when the lease agreement might say something like "the tenant must follow the association rules and the owner must give the tenant a copy of current rules. Failure to comply with community rules can and will result in the association pursuing legal action against the tenant."

Or something like that. It's a HOMEOWNERS association, not a homeowners and tenants association, and you know that. Have you've forgotten how renting homes and apartments work? If you can show me a lease where it says the HOA must do X for a tenant, please attach it to your reply. Even then, that may be good in your state, but not necessarily in another.

I rented for 16 years before becoming a first time homeowner and I never saw anything in my lease agreements requiring someone else or another entity to do anything for me, a tenant. There were, however, clauses on what would happen if the rent was late (an eviction would be on its way within the week if I didn't pay it and a late fee), if I sublet the unit (more grounds for eviction), didn't keep renters insurance and there were damaged to personal property (tough cookies, the landlord's policy doesn't cover that), etc.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
TerriS6 (California)
Posts: 3,284
Posted:
The statement was the board has zero duty to renters. That statement is FALSE.
BillD16 (Texas)
Posts: 973
Posted:
Quote:
Posted By ElleN on 08/24/2023 7:12 AM
Posted By BillD16 on 08/22/2023 12:43 PM
How much duty does the Board have to renters?

For some unknown reason, the most active complainers in my neighborhood seem to be people who are renting their houses. I feel bad even asking about this, but - for example - recently I got a really bitchy request about pool access. And I took care of it for them{1} - but strictly speaking, I suspect I should tell them "take it up with your landlord". Especially if they continue to be DBs about it.

Or am I wrong?
Determining the duty the HOA has to renters requires a close review of your HOA's governing documents. The right to use amenities often does transfer to tenants. If your HOA's Declaration says tenants have the right to use the pool, then the HOA has some responsibility for ensuring the tenants have proper access.

No question: Tenants tend to violate rules more than non-tenants. I expect the tenants also complain more, like the tenants are paying the HOA manager and board to provide xyz. Which is partly true.

Texas statute TPC 209 is silent on the point.

As are our governing documents.

Thank you all! I didn't mean to start a conflict.

Bill

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Point out where it is false? A board of the HOA does not deal with renters. They deal with the owners who are members. If your HOA interacts with renters it is breaking the law, over reaching it's authority, or it is written somewhere in the documents.

Otherwise no interactions should exist unless you want into their business.

Former HOA President
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By MelissaP1 on 08/24/2023 6:47 AM
Not a false statement. A renter is not an owner. They are not a member of the Homeowners Association. The HOA is a third party to any lease agreements. A HOA does need to entertain anything of what a renter wants. They pay no dues. They are not in agreement to any of the HOA rules by default of living there. They could be subject to the rules if the lease agreement says they must.

FACT
ElleN (Idaho)
Posts: 4,420
Posted:
Quote:
Posted By LetA on 08/24/2023 1:27 PM
Posted By MelissaP1 on 08/24/2023 6:47 AM
Not a false statement. A renter is not an owner. They are not a member of the Homeowners Association. The HOA is a third party to any lease agreements. A HOA does need to entertain anything of what a renter wants. They pay no dues. They are not in agreement to any of the HOA rules by default of living there. They could be subject to the rules if the lease agreement says they must.


FACT
For Florida condos, among others: False. From Florida's condo statute:


-- When a unit is leased, a tenant shall have all use rights in the association property and those common elements otherwise readily available for use generally by unit owners and the unit owner shall not have such rights except as a guest, unless such rights are waived in writing by the tenant.

-- If the unit is occupied by a tenant and the unit owner is delinquent in paying any monetary obligation due to the association, the association may make a written demand that the tenant pay to the association the subsequent rental payments and continue to make such payments until all monetary obligations of the unit owner related to the unit have been paid in full to the association. The tenant must pay the monetary obligations to the association until the association releases the tenant or the tenant discontinues tenancy in the unit.

-- No resident of any condominium dwelling unit, whether tenant or owner, shall be denied access to any available franchised or licensed cable television service, nor shall such resident or cable television service be required to pay anything of value in order to obtain or provide such service except those charges normally paid for like services by residents of, or providers of such services to, single-family homes within the same franchised or licensed area and except for installation charges as such charges may be agreed to between such resident and the provider of such services.


There is more.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
That does not say it is HOA responsibility. It just says what a landlord can let the tenants do.

Former HOA President
TerriS6 (California)
Posts: 3,284
Posted:
A board has a duty to a renter to:
Maintain all the common areas and services as if the owner was living there.
Maintain clear access to the property.
Abide by all housing laws as if the owner was living there.
Investigate any complaints for violations of state or federal law the same as it would for an owner.
Insure tenant is not prevented from doing allowable things like hanging clothes on clothesline, growing vegetables, flying flags, putting up political or noncommercial signs.
The are just too many to mention, and DUH tenants are not members with all the rights that go along with being a member.
So it's just ignorant to state a board has ZERO duty to a tenant.
TerriS6 (California)
Posts: 3,284
Posted:
Quote:
Posted By MelissaP1 on 08/24/2023 1:59 PM
That does not say it is HOA responsibility. It just says what a landlord can let the tenants do.

Where there is a right there is a corresponding duty.
ElleN (Idaho)
Posts: 4,420
Posted:
Quote:
Posted By MelissaP1 on 08/24/2023 1:59 PM
That does not say it is HOA responsibility.
Per the Florida condo statute, Florida condos have the legal responsibility to provide access to tenants to the condo swimming pool (assuming no rules violations; assessments are up to date; et cetera).
MelissaP1 (Alabama)
Posts: 13,836
Posted:
That still doesn't spell out there is BOD interaction. It just translates that if your a tenant you can't be prevented from access. The HOA would still go to the owner and tell them if there are rules violations or issues.

Former HOA President
ElleN (Idaho)
Posts: 4,420
Posted:
Quote:
Posted By MelissaP1 on 08/24/2023 3:50 PM
That still doesn't spell out there is BOD interaction.
Nonsense. The statute creates a legal relationship between the Board and tenant with regard to access to common areas and amenities and other matters.
TerriS6 (California)
Posts: 3,284
Posted:
This is another disturbing example of how many board members disdain members and their tenants. Such arrogance. Such contempt.
KerryL1 (California)
Posts: 14,550
Posted:
Glad Terri replied because the question to be is unusual to m. To flip it, what are the duties of the Board to owners?? The Association (not the Board) has the same duty to renters as Terri's list & more shows.

Yes, of course, the landlord is responsbile for the tenants misconduct, etc. But THAT wasn't Bill's question.

Now, about 25% of our 200+ condo units are tenant occupied. They receive the same HOA services as if the owners occupied the Unit. But, it seems Bill's getting at what if tenants nag and nag about certain things they want that the HOA doesn't provide or that the HOA should provide better. Say, one demands longer pools hours. Then I think just gently say, "oh, I see. Well rules need to be changed by the Board, Please ask your owner to write a request to the board of directors via the PM"

We do have a violation form to fill out and any resident --renter or owner--may fill it out. Work order forms, though, only are available on the Owners' portal. So, hear renters phone or contact the PM if a common area item is missing, broken, etc. The PM would reply as to any other similar matter to the tenant. Put another way, the renter wouldn't need to contact their owner to ask the PM to replace a burnt out light bulb in the hallway.

Our tenants here are no more trouble and break no more rules than owner occupants. (During the Great Recession we had a couple of units rented out by desperate owners--who failed to qualify their tenants-- to some real jerks)

CathyA3 (Ohio)
Posts: 6,299
Posted:
Flipping the question another way, does the presence of a signed lease agreement create any special obligations to the tenant for the HOA? I say no, and here's why.

There are people living in HOAs who are neither owners nor tenants. These include:

* Spouses of persons listed on the deed who are not on the deed themselves. (This is state specific. In Ohio such people are considered owners, while in other states [eg. Texas?] they are not.)

* Domestic partners and "roommates" who are not on the deed and who have not signed leases.

* First degree relatives of owners who have not signed leases (for example: adult children, elderly parents, or siblings).

* Beneficiaries of a trust or other corporate entity that is the legal owner of the property.

* "Guests"/customers of a short-term rental (who do not sign leases and are not - to the best of my knowledge - subject to landlord-tenant laws although I suppose this could change at some point).

If my CC&Rs and bylaws are anything to go by, these people are not referred to at all in my governing documents. For example, our parking restriction talks about owners and guests. The people above, except for the STR crowd, are neither. Similarly, our bylaws talk about owners and "others", but they don't address people like the trust beneficiaries whose homes closed in trust and who are, to all intents and purposes, owners - these trusts are often estate-planning tools and nothing more.

All of the things Terri listed that the HOA "owes" to tenants are in fact things that the HOA owes to the owners of the homes and that are enjoyed by others who are staying in the home regardless of their ownership status. The fact that tenants benefit from these does not matter. The presence of a signed lease is immaterial since the HOA would have to provide these things even if the home was sitting empty much of the time.

In my opinion, the things that were listed are items that the *landlord* legally owes to their tenant. The HOA is simply the agent providing them - just as the landlord's personal property manager is the agent for dealing with issues relates to the actual lease. The fact that the landlord/owner has a legal relationship with the HOA or the personal property manager muddies the waters but does not necessarily create legal obligations between the tenant and these agents.
CathyA3 (Ohio)
Posts: 6,299
Posted:
Small correction: the STR crowd are neither owners nor tenants since they don't sign leases, are not subject to (many if not all) landlord-tenant laws, but are subject to local laws governing lodging or similar commercial transactions.
TerriS6 (California)
Posts: 3,284
Posted:
Quote:
Posted By CathyA3 on 08/25/2023 5:29 AM
Flipping the question another way, does the presence of a signed lease agreement create any special obligations to the tenant for the HOA? I say no, and here's why.

There are people living in HOAs who are neither owners nor tenants. These include:

* Spouses of persons listed on the deed who are not on the deed themselves. (This is state specific. In Ohio such people are considered owners, while in other states [eg. Texas?] they are not.)

* Domestic partners and "roommates" who are not on the deed and who have not signed leases.

* First degree relatives of owners who have not signed leases (for example: adult children, elderly parents, or siblings).

* Beneficiaries of a trust or other corporate entity that is the legal owner of the property.

* "Guests"/customers of a short-term rental (who do not sign leases and are not - to the best of my knowledge - subject to landlord-tenant laws although I suppose this could change at some point).

If my CC&Rs and bylaws are anything to go by, these people are not referred to at all in my governing documents. For example, our parking restriction talks about owners and guests. The people above, except for the STR crowd, are neither. Similarly, our bylaws talk about owners and "others", but they don't address people like the trust beneficiaries whose homes closed in trust and who are, to all intents and purposes, owners - these trusts are often estate-planning tools and nothing more.

All of the things Terri listed that the HOA "owes" to tenants are in fact things that the HOA owes to the owners of the homes and that are enjoyed by others who are staying in the home regardless of their ownership status. The fact that tenants benefit from these does not matter. The presence of a signed lease is immaterial since the HOA would have to provide these things even if the home was sitting empty much of the time.

In my opinion, the things that were listed are items that the *landlord* legally owes to their tenant. The HOA is simply the agent providing them - just as the landlord's personal property manager is the agent for dealing with issues relates to the actual lease. The fact that the landlord/owner has a legal relationship with the HOA or the personal property manager muddies the waters but does not necessarily create legal obligations between the tenant and these agents.

Here is one example of a legal obligation the board has to a tenant. https://calcivilrights.ca.gov/wp-content/uploads/sites/32/2022/09/Harassment-Prevention-Guide_Housing.pdf
TerriS6 (California)
Posts: 3,284
Posted:
Quote:
Posted By CathyA3 on 08/25/2023 5:34 AM
Small correction: the STR crowd are neither owners nor tenants since they don't sign leases, are not subject to (many if not all) landlord-tenant laws, but are subject to local laws governing lodging or similar commercial transactions.

The board has a legal duty to any legal occupant of a separate interest, including short term renters.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
When our HOA foreclosed on an owner that owed us nearly 3 years of backdues their tenant had no relationship with the HOA. We foreclosed and the owner had to terminate the lease agreement. They tried to make their tenant pay the backdues. In Florida a tenant can pay the back dues owed to prevent foreclosure but not in our state.

We did not evict the tenant. Who was a good renter btw. We contacted the owner only. They had to evict due to they would no longer own the home if they did not pay up the $2500 they owed.

I did end up representing the HOA when the tenant sued the owner for a bad rent to own contract. Otherwise we could not evict or even deny the tenant any services. That does not equal responsibility. Just respect of rights of tenants.

Former HOA President
TerriS6 (California)
Posts: 3,284
Posted:
Quote:
Posted By MelissaP1 on 08/25/2023 6:06 AM
When our HOA foreclosed on an owner that owed us nearly 3 years of backdues their tenant had no relationship with the HOA. We foreclosed and the owner had to terminate the lease agreement. They tried to make their tenant pay the backdues. In Florida a tenant can pay the back dues owed to prevent foreclosure but not in our state.

We did not evict the tenant. Who was a good renter btw. We contacted the owner only. They had to evict due to they would no longer own the home if they did not pay up the $2500 they owed.

I did end up representing the HOA when the tenant sued the owner for a bad rent to own contract. Otherwise we could not evict or even deny the tenant any services. That does not equal responsibility. Just respect of rights of tenants.

You stated the board has ZERO duty to a tenant. Your statement is still false.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Where was our responsibility in anything I stated? Never talked to the tenant. The court summond the HOA for their records when the tenant sued the owner. I was to represent the HOA in verifying those were our records.

We had no interaction with the tenant at all. Providing HOA services is not a responsibility. It is part of living in a HOA. That does put it as a responsibility.

Former HOA President
TerriS6 (California)
Posts: 3,284
Posted:
Quote:
Posted By MelissaP1 on 08/25/2023 11:57 AM
Where was our responsibility in anything I stated? Never talked to the tenant. The court summond the HOA for their records when the tenant sued the owner. I was to represent the HOA in verifying those were our records.

We had no interaction with the tenant at all. Providing HOA services is not a responsibility. It is part of living in a HOA. That does put it as a responsibility.

I didn't say there was. Learn to read.

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