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Posted By LoriM15 on 08/18/2023 8:51 AM
As a board president who has spent basically all of 2023 in a transition of management companies, I think taking Bill's advice is the right way to go. First, I found that trying to get the management companies we interviewed, including our old one, to change the terms of their standard contract was almost impossible. It was a "take it or leave it" attitude from them. And they did play hard ball.
Second, the transition itself has been very difficult. Not only are you dealing with a whole new company and the way they do business, you most likely have to deal with new personnel. Expect your financial reporting to be incomplete/completely missing for at least 3 - 6 months. Remember you will most likely have to change banks, which disrupts your residents paying their fees. After three months with the new company and countless emails and postal mailings, we still had a significant number of accounts that simply weren't being paid each month.
Bottom line - try to adjust your current contract first, before making the decision to switch management companies. It's a really difficult process. We made the right decision, but I had no idea how tough it would be.
Good advice.